Corrective Action Plans

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After completion of the 100% file audit, management will implement an ongoing monthly quality-control review.
After completion of the 100% file audit, management will implement an ongoing monthly quality-control review.
A minimum of 10% of completed recertification files each month, with expanded testing when errors are identified, will be independently reviewed by the Property Manager or designated QC reviewer.
A minimum of 10% of completed recertification files each month, with expanded testing when errors are identified, will be independently reviewed by the Property Manager or designated QC reviewer.
Any error identified through QC will be entered into a corrective-action log and tracked through resolution.
Any error identified through QC will be entered into a corrective-action log and tracked through resolution.
Management's goal is to achieve and maintain 100% compliance for required tenant-file documentation and recertification processing.
Management's goal is to achieve and maintain 100% compliance for required tenant-file documentation and recertification processing.
III Estimated Completion Date.
III Estimated Completion Date.
The 100% tenant-file audit and correction process will be completed by October 31, 2026.
The 100% tenant-file audit and correction process will be completed by October 31, 2026.
Training and implementation of the enhanced recertification checklist and QC process will be completed by October 15, 2026.
Training and implementation of the enhanced recertification checklist and QC process will be completed by October 15, 2026.
The monthly quality-control process will become a permanent management control beginning November 1, 2026. Management will maintain documentation demonstrating completion of the corrective actions and will make the documentation available for HUD, the auditor, or other authorized reviewers upon requ...
The monthly quality-control process will become a permanent management control beginning November 1, 2026. Management will maintain documentation demonstrating completion of the corrective actions and will make the documentation available for HUD, the auditor, or other authorized reviewers upon request.
(3) Estimated Completion Date.The 100% tenant-file audit and correction process will be completed by October 31, 2026. Training and implementation of the enhanced recertification checklist and QC process will be completed by October 15, 2026. The monthly quality-control process will become a permane...
(3) Estimated Completion Date.The 100% tenant-file audit and correction process will be completed by October 31, 2026. Training and implementation of the enhanced recertification checklist and QC process will be completed by October 15, 2026. The monthly quality-control process will become a permanent management control beginning November 1, 2026. Management will maintain documentation demonstrating completion of the corrective actions and will make the documentation available for HUD, the auditor, or other authorized reviewers upon request.
Name of auditee: TELACU Housing-Riverside, Inc. HUD auditee identification number: 143-EE052-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone num...
Name of auditee: TELACU Housing-Riverside, Inc. HUD auditee identification number: 143-EE052-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $37,688 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At that point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Name of auditee: TELACU Housing-Monterey Park, Inc. HUD auditee identification number: 122-EE085-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone...
Name of auditee: TELACU Housing-Monterey Park, Inc. HUD auditee identification number: 122-EE085-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $6,099 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At that point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Name of auditee: TELACU Housing-Riverside II, Inc. HUD auditee identification number: 143-EE064-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone ...
Name of auditee: TELACU Housing-Riverside II, Inc. HUD auditee identification number: 143-EE064-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $17,484 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At that point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Name of auditee: TELACU Housing-Rialto III, Inc. HUD auditee identification number: 143-EE072-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone nu...
Name of auditee: TELACU Housing-Rialto III, Inc. HUD auditee identification number: 143-EE072-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $2,841 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At that point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Name of auditee: TELACU Housing-El Monte II, Inc. HUD auditee identification number: 122-EE125-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone n...
Name of auditee: TELACU Housing-El Monte II, Inc. HUD auditee identification number: 122-EE125-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $1,884 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At that point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Name of auditee: TELACU Housing-San Bernardino III, Inc. HUD auditee identification number: 143-EE049-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Tele...
Name of auditee: TELACU Housing-San Bernardino III, Inc. HUD auditee identification number: 143-EE049-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $19,978 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At that point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Name of auditee: TELACU Housing-Alhambra, Inc. HUD auditee identification number: 122-EE103-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone numb...
Name of auditee: TELACU Housing-Alhambra, Inc. HUD auditee identification number: 122-EE103-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $7,863 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At that point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Name of auditee: TELACU Housing-El Monte, Inc. HUD auditee identification number: 122-EE034-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone numb...
Name of auditee: TELACU Housing-El Monte, Inc. HUD auditee identification number: 122-EE034-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $11,586 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At that point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Name of auditee: TELACU Housing-San Bernardino II, Inc. HUD auditee identification number: 143-EE044-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telep...
Name of auditee: TELACU Housing-San Bernardino II, Inc. HUD auditee identification number: 143-EE044-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $16,406 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At that point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Name of auditee: TELACU Housing-San Bernardino, Inc. HUD auditee identification number: 143-EE040-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephon...
Name of auditee: TELACU Housing-San Bernardino, Inc. HUD auditee identification number: 143-EE040-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $12,391 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At the point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Name of auditee: TELACU Housing-Baldwin Park, Inc. HUD auditee identification number: 122-EE126-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone ...
Name of auditee: TELACU Housing-Baldwin Park, Inc. HUD auditee identification number: 122-EE126-WAH-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition 2025-001: Management fees of $12,112 were prepaid at December 31, 2025. Recommendation: The Corporation should reduce management fees to the limits communicated by HUD going forward and the Agent should repay the amount prepaid at December 31, 2025. Actions Taken or Planned on the Finding: Management concurs with the finding. On June 17, 2026, HUD clarified its notification regarding Section 1(e) of the HUD approved Management Agent Certification (form HUD-9839-B). At that point, the Agent took prompt corrective action. The identified prepayment was returned to the Corporation in full on July 15, 2026.
Management Response and Action Taken: Drawdown with No Subsequent Payment • MHA will reconcile and match all end-of-year grant receivables with the invoices and subsequent payment in the ensuing year. • MHA will confirm payments are made timely, within the required three-day period. Duplicate Invoic...
Management Response and Action Taken: Drawdown with No Subsequent Payment • MHA will reconcile and match all end-of-year grant receivables with the invoices and subsequent payment in the ensuing year. • MHA will confirm payments are made timely, within the required three-day period. Duplicate Invoices • MHA will include a direct sign-off, date, and matching requirement on our invoice package that reconciles the draw down date, amount to the invoice payment amount, invoice number(s) and date paid. • MHA will log all invoices prior to drawdown to ensure any duplicate invoices are identified prior to drawdown. Name of Responsible Person(s): Ken Cross, Head of Finance Projected Completion Date: November 30, 2026
Management Response and Action Taken: Within 30 days, site management and staff will review internal processes and tracking systems to ensure accuracy and compliance with Public Housing guidelines. Additionally, the MHA file audit checklist will be revised to include the identified deficiencies as a...
Management Response and Action Taken: Within 30 days, site management and staff will review internal processes and tracking systems to ensure accuracy and compliance with Public Housing guidelines. Additionally, the MHA file audit checklist will be revised to include the identified deficiencies as applicable and mandate use of the checklist at each annual recertification. Name of Responsible Person(s): Casey Dickinson, Interim CEO and Chief Asset Officer Projected Completion Date: October 30, 2026
Management Response and Actions Taken: Incorrect Utility Allowance • MHA will expand its system’s bedroom count to include 6-bedroom units. This will eliminate the need to manually calculate Utility Allowances above 5-bedrooms. Additionally, management will review all 5+ bedroom unit files to ensure...
Management Response and Actions Taken: Incorrect Utility Allowance • MHA will expand its system’s bedroom count to include 6-bedroom units. This will eliminate the need to manually calculate Utility Allowances above 5-bedrooms. Additionally, management will review all 5+ bedroom unit files to ensure Utility Allowances are correctly reflected. • MHA will confirm the validation report is properly identifying any conflicts in the Utility Allowance selected versus voucher size and household composition to ensure errors are properly captured and corrected. Incorrect Payment Standard • MHA will review with all staff procedures for: o Requesting Payment Standard overrides; o Administrative Plan policies for application of a decrease in payment standards; o We have affirmed that the Yardi system settings accurately reflect MHA Administrative Plan policies regarding the handling of year-over-year Payment Standard decreases; and o MHA will add system validation checks to compare selected payment standards against household composition for each file and to evaluate if the current year selected payment standard has decreased from the prior year payment standard. Missing 9886 Form • Management will work with its software provider to develop a new system report to identify all minors whose date of birth would result in them turning 18 (becoming adults) after the effective date of the family’s annual recertification. This report will be run monthly and will identify all minors who have turned 18 during the month. Staff can then send appropriate notice and paperwork to the “new adult” to have them complete Form 9886a. Name of Responsible Person(s): Paul Watkins, HCV Program Administrator Projected Completion Date: December 31, 2026
Name of auditee: TELACU Manor, Inc. HUD auditee identification number: 122-11373 Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 C...
Name of auditee: TELACU Manor, Inc. HUD auditee identification number: 122-11373 Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended December 31, 2025 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Finding 2025-001: The Corporation's required deposit of $3,319 to the residual receipts account per the December 31, 2026 Computation of Surplus Cash, Distributions and Residual Receipts was not deposited within 90 days of the fiscal year end. Comments on the Finding and Each Recommendation: Management should make all required residual receipt deposits per the annual Computation of Surplus Cash, Distributions and Residual Receipts within 90 days after fiscal year end. Action(s) taken or planned on the finding: Management deposited $3,319 into the residual receipts fund on May 7, 2026. No further action is required.
1. Name of Contact person responsible for corrective action Carla Perruccio, Chief Financial Officer 300 Corporate Boulevard South Yonkers, NY 10701 (914) 294-6128 CPerruccio@setonchildrens.org 2. Corrective action planned Our organization will implement a documented checklist which will identify bo...
1. Name of Contact person responsible for corrective action Carla Perruccio, Chief Financial Officer 300 Corporate Boulevard South Yonkers, NY 10701 (914) 294-6128 CPerruccio@setonchildrens.org 2. Corrective action planned Our organization will implement a documented checklist which will identify both applicable filing deadlines—the earlier of 30 calendar days after receipt of the auditors’ reports or nine months after fiscal year-end—and will require management to document the calculated due date and submission confirmation. 3. Anticipated Completion Date This was completed in September 2026. 4. If the client does not agree with the findings or believes corrective action is not required, include an explanation and specific reasons. We agree with the finding reference # 2025-001
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