Corrective Action Plans

Views of Responsible Officials and Planned Corrective Actions: Staffing turnover limited ability for portfolio property managers to effectively manage tenant files at each building location. Historically, the management and auditing of tenant files was entirely under the process flows for property management team. The Inglis Compliance department is now sampling and reviewing tenant files to assure tenant files are accurate and audit ready at any given time. The tenant files for all entities will be current by December 2024. Inglis Housing Corporation hired new a new property management Executive Director in August 2024. Under her leadership the team has made extensive progress updating and bringing all PRACs, tenant recertifications, and tenant files into compliance. There has been in depth training for the property management team on the usage of a newly implemented property management system. All staff have or will attend external training classes for tax credit and HUD property management functions. The property management team is working on reviewing and updating all tenant files with a goal of being in compliance for the June 30, 2025 audit. Extensive process has been made as of October 2024. All of the HUD entities managed by the property management team are current through June 2024.

Views of Responsible Officials and Planned Corrective Actions: Staffing turnover limited ability for portfolio property managers to effectively manage tenant files at each building location. Historically, the management and auditing of tenant files was entirely under the process flows for property management team. The Inglis Compliance department is now sampling and reviewing tenant files to assure tenant files are accurate and audit ready at any given time. The tenant files for all entities will be current by December 2024. Inglis Housing Corporation hired new a new property management Executive Director in August 2024. Under her leadership the team has made extensive progress updating and bringing all PRACs, tenant recertifications, and tenant files into compliance. There has been in depth training for the property management team on the usage of a newly implemented property management system. All staff have or will attend external training classes for tax credit and HUD property management functions. The property management team is working on reviewing and updating all tenant files with a goal of being in compliance for the June 30, 2025 audit. Extensive process has been made as of October 2024. All of the HUD entities managed by the property management team are current through June 2024.

Views of Responsible Officials and Planned Corrective Actions: Staffing turnover limited ability for portfolio property managers to effectively manage tenant files at each building location. Historically, the management and auditing of tenant files was entirely under the process flows for property management team. The Inglis Compliance department is now sampling and reviewing tenant files to assure tenant files are accurate and audit ready at any given time. The tenant files for all entities will be current by December 2024. Inglis Housing Corporation hired new a new property management Executive Director in August 2024. Under her leadership the team has made extensive progress updating and bringing all PRACs, tenant recertifications, and tenant files into compliance. There has been in depth training for the property management team on the usage of a newly implemented property management system. All staff have or will attend external training classes for tax credit and HUD property management functions. The property management team is working on reviewing and updating all tenant files with a goal of being in compliance for the June 30, 2025 audit. Extensive process has been made as of October 2024. All of the HUD entities managed by the property management team are current through June 2024.

Views of Responsible Officials and Planned Corrective Actions: Staffing turnover limited ability for portfolio property managers to effectively manage tenant files at each building location. Historically, the management and auditing of tenant files was entirely under the process flows for property management team. The Inglis Compliance department is now sampling and reviewing tenant files to assure tenant files are accurate and audit ready at any given time. The tenant files for all entities will be current by December 2024. Inglis Housing Corporation hired new a new property management Executive Director in August 2024. Under her leadership the team has made extensive progress updating and bringing all PRACs, tenant recertifications, and tenant files into compliance. There has been in depth training for the property management team on the usage of a newly implemented property management system. All staff have or will attend external training classes for tax credit and HUD property management functions. The property management team is working on reviewing and updating all tenant files with a goal of being in compliance for the June 30, 2025 audit. Extensive process has been made as of October 2024. All of the HUD entities managed by the property management team are current through June 2024.

Finding Reference Number: 2024-003 Initial Fiscal Year: 2024 Summary of Finding: 2024-003 Significant Deficiency: Direct Loan Limits (U.S. Department of Education, William D. Ford Direct Loan Program, ALN #84.268) In accordance with the Federal Student Aid Handbook, Volume 3, Chapter 3, you must determine an undergraduate student’s Pell Grant eligibility before originating a Direct Subsidized or Unsubsidized Loan for that student, and you must package Campus-Based funds and Direct Subsidized Loans before Direct Unsubsidized Loans. In addition, you must determine an undergraduate student’s maximum Direct Subsidized Loan eligibility before originating a Direct Unsubsidized Loan for the student. The student’s maximum annual loan limit increases as the student progresses to higher grade levels. During the audit, it was noted that the University did not fulfill maximum award of students’ Direct Subsidized Loan eligibility prior to awarding Unsubsidized Direct Loans for 3 of the 32 applicable students tested, which is a 9.4% error rate. This finding is monetary in nature. In the instances noted in testing, the total error is $5,983 in under-award. Extrapolation of this monetary error estimates a total potential error of $54,614. The University should institute processes and controls to ensure that the student eligibility is assessed properly based upon grade level progression and that maximum Subsidized Direct Loans are awarded prior to Unsubsidized Direct Loans, as this practice is more beneficial for the student. Entity’s Corrective Action Plan: Corrective Action Plan Summary: The University has determined that this finding was caused by a deficiency in the software’s calculation of the subsidized award. Specifically, the software failed to update the student’s records following changes in circumstances that impacted the calculation of financial need. In response, the University has conducted a thorough evaluation and implemented new software designed to address this issue and ensure accurate calculations in future cases. Anticipated Completion Date: November 1, 2024 The corrective action plan has been implemented to resolve the prior year finding, helping to ensure that future dates are accurate. Name and Title of Responsible Person: Rocky Christensen, Director of Financial Aid.

Re: Corrective Action Plan for Findings Related to Monthly Claims for Reimbursement and Free/Reduced Meal Applications In response to the findings regarding the District's internal controls over monthly meal count reporting, Claims for Reimbursement, and the review of Free and Reduced Meal applications, Hannibal School District 60 has developed the following Corrective Action Plan (CAP) to address the identified issues and ensure compliance with federal regulations under 7 CFR 210.B(a), 7 CFR 220.11(c), and 7 CFR 245.6(c)(4). Corrective Action Plan Details: 1. Finding 1: Lack of Oversight on Monthly Claims for Reimbursement Condition: The District did not conduct a review of monthly Claims for Reimbursement before submission to the Department of Elementary and Secondary Education (DESE), nor was a subsequent review performed after submission. Additionally, the Claims for Reimbursement for February and April were submitted with the lunch and breakfast meal counts incorrectly switched. Planned Actions: o Review Process for Claims: The District will establish a clear and documented procedure for reviewing the monthly Claims for Reimbursement before submission to DESE. This process will include a verification checklist to confirm the accuracy of meal counts for both breakfast and lunch. o Secondary Review by Senior Staff: A second, independent review will be conducted by the Food Service Supervisor or another designated senior staff member before submission. The purpose of this review will be to ensure that meal counts are correctly reported and to identify any discrepancies before the claims are submitted. o Training: All staff involved in the preparation and submission of monthly meal claims will undergo additional training on the accurate completion of meal count reports and claims for reimbursement. 2. Person(s) Responsible: o Food Service Director: Oversee the implementation of the new review procedures for monthly Claims for Reimbursement. o Food Service Supervisor: Conduct a secondary review of the monthly meal count reports before submission. 3. Anticipated Completion Date: The review procedures and training will be fully implemented by January 1st, 2025 4. Finding 2: Inadequate Review of Free and Reduced Meal Applications Condition: During testing, it was noted that one app.lication had illegible numbers, resulting in unclear income figures. The household was assumed to be eligible for free meals, but the accuracy of the income figures was not verified, which could have led to improper eligibility determination. Planned Actions: o Review and Verification Process: The District will implement a formal review process to ensure that all Free and Reduced Meal 58 applications are thoroughly checked for legibility and accuracy. This review will include verifying income calculations and ensuring that illegible numbers or unclear data are clarified before eligibility determinations are made. o Enhanced Application Procedures: A standardized checklist will be developed for reviewing applications, with specific attention to legibility, accuracy, and completeness. The checklist will be used by staff during the application review process. o Follow-up with Households: If any data on an application is unclear or illegible, the District will contact the household to clarify the information before proceeding with the eligibility determination. o Training: The Food Service Director and application review staff will receive training on the proper review and verification of Free and Reduced Meal applications, including the importance of ensuring that all information is clear and accurate. 5. Person(s) Responsible: o Food Service Director: Oversee the review and verification process for Free and Reduced Meal applications. o Food Service Staff: Review applications for legibility and accuracy, and follow up with households if necessary. 6. Anticipated Completion Date: The new review process and training will be fully implemented by January 1st, 2025 7. Cause of Findings: The primary cause of these findings was the misinterpretation of handwritten reported income by the applicant and a mix-up of breakfast and lunch counts during the reporting of Free and Reduced meal counts for one school over the course of a few months. 8. Effect of Findings: Without a robust review process in place, there is a risk of submitting inaccurate meal count data and miscalculating eligibility for free and reduced meals. This could result in the District receiving either too much or too little funding from DESE, affecting the financial stability of the program. Additionally, failure to ensure accurate eligibility determinations could result in noncompliance with federal regulations, potentially leading to penalties or loss of funding. Implementation and Monitoring: • Ongoing Monitoring: The Food Service Director will regularly monitor the new procedures to ensure they are being followed correctly and will conduct random spot checks of meal counts and application reviews to ensure compliance. • Reporting: The Food Service Director will report on the status of the corrective actions to the Superintendent on a monthly basis until the corrective actions are fully integrated into the District's operational processes. We are committed to ensuring the accuracy and integrity of our meal count reporting and eligibility determinations. The District will implement these corrective actions in a timely manner to address the identified findings and ensure compliance with applicable federal regulations. If you have any questions or require further details, please do not hesitate to contact me. Sincerely, Susan Johnson Superintendent of Schools Hannibal School District #60

Contact person responsible for correction action – Mitzi Suhler, Financial Aid Director Anticipated completion date – June 30, 2024 Corrective action Sterling College agrees with the finding of the under award of the Federal Supplemental Education Opportunity funds. This was an oversight of the $100 threshold for awarding this fund. The financial aid office will review the awarding of this fund each year to ensure thresholds and awarding criteria are understood and followed.

Management acknowledges the finding and will take corrective action to address the issue and ensure that all required forms are maintained in the file.

Management acknowledges the finding and will take corrective action to address the issue and ensure that all required forms are maintained in the file.

12/16/2024 United States Department of Health and Human Services Betty Jean Kerr – People’s Health Centers respectfully submits the following corrective action plan for the year ended May 31, 2024. CohnReznick LLP 350 Church Street Hartford, CT 06103 Audit Period: May 31, 2024 The findings from the May 31, 2024 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. FEDERAL AWARDS FINDINGS AND QUESTIONED COSTS Section III‐ Federal Award Findings and Questioned Costs Community Health Centers, Affordable Care Act (ACA) Grants for New and Expanded Services Under the Health Center Program, COVID-19 Affordable Care Act (ACA) Grants for New and Expanded Services Under the Health Center Program Federal Assistance Listing Numbers: 93.224 and 93.527 Item 2024‐001 – Special Tests Recommendation The Center should establish a system of internal controls to ensure that all slide fee discounts are properly calculated based on family size and income. Repeat Finding Yes Action Taken 1. Upon notification of findings, new reporting structures and training were developed for the FOA staff. Direct governance was moved from finance to operations, and the scheduling supervisor was promoted to a newly created role entitled the Director of Patient Access. This role is directly responsible for training and the scheduling of FOA staff as well as data integrity of registration information. 2. Once developed, we provided targeted training sessions for all staff involved with the calculation of sliding fees on the policies and procedures to ensure:  The sliding fee guidelines document is known.  Understanding of the methodology for calculating fees, including how family size and income are considered.  Documentation required to support income and family size information provided by clients. This may include tax returns, pay stubs, or other relevant documents.  To use the standardized form (checklist) to ensure all necessary information is collected and verified. 3. We also have implemented a monthly audit process that randomly selects a sample of sliding fee patients. Selected patients’ files are reviewed to identify any potential discrepancies. If discrepancies are noted, prior to remediation, errors are documented so that thematic analysis can be conducted, and root causes can be identified. To ensure traction of the initiative, audit findings are presented monthly to the quality assurance and performance improvement committee. 4. We make every effort we can to effectively communicate the sliding fee scale to clients. In addition to face-to-face communication, it is presented openly in several locations throughout the agency and is also available on our website. We are aware that ensuring the continued compliance of the SFS scale determinations, as well as the financial accuracy of our books requires consistent and continuous commitment to quality and improvement. We are confident that the changes made to our internal controls will significantly strengthen our processes. We believe these measures will mitigate the risk of errors and inaccuracies in the future, providing greater assurance over the reliability of our financial reporting. If the Cognizant or Oversight Agency for Audit has questions regarding this plan, please call: Javier Vallejo, CFO at 314-482-0915. Sincerely yours, Javier Vallejo Chief Financial Officer

The District will ensure that Additional or Compensatory Special Education or Related Services (ACSERS) funds are not used to fund Substitute Services due to the teacher shortage.

ALN 14.871 – Housing Voucher Cluster – Lack of Data Available to Audit Federal Compliance Requirements Applicable to the Section 8 Housing Choice Program (Material Weakness, Potential Material Noncompliance) The PHA's management and staff continue to work to clear up prior year's compliance and supporting balance issues and expects to finalize these issues prior to March 31, 2025's submission of the unaudited financial data schedule. Person Responsible for Correction of Exception: Mr. Arturo Puckerin, Executive Director Projected Completion Date: March 31, 2025

ALN 14.850 – Public & Indian Housing – Lack of Data Available to Audit Federal Compliance Requirements Applicable to the Public Housing Program (Material Weakness, Potential Material Noncompliance) The PHA's management and staff continue to work to clear up prior year's compliance and supporting balance issues and expects to finalize these issues prior to March 31, 2025's submission of the unaudited financial data schedule. Person Responsible for Correction of Exception: Mr. Arturo Puckerin, Executive Director Projected Completion Date: March 31, 2025

We will review tenant’s files for the deficiencies identified above and implement new internal control procedures to correct these conditions. We will also provide increased supervision and training over this area. We anticipate a complete resolution of this type of error by February 28, 2025.

Correctivee Action Plan For the Year Ended March 31, 2024 Section III - Federal Award Findings and Questioned Costs Finding 2024-001 Name of Contact Person: Thomas R. Green Executive Director Corrective Action: Management will review the recertification process and plan to monitor recertifications. Proposed Completion Date: Immediately

Name of Contact Person: Michael Gaddy Executive Director Corrective Action: We will implement proper internal control procedures for the Housing Choice Voucher program eligibility requirements. Management has established a checklist for applications and will establish checklists for move-ins and move-outs. Proposed Completion Date: Immediately.

Name of Contact Person: Michael Gaddy Executive Director Corrective Action: We will implement proper internal control procedures for the N/C S/R Section 8 program eligibility requirements. Management has established a checklist for applications and will establish checklists for move-ins and move-outs. Proposed Completion Date: Immediately.

To Whom it may concern: This document serves as the response to the 2023-2024 Financial Audit on behalf of BELIEVE Schools, Inc. We’ve identified and addressed the comments that were included in the Uniform Guidance Major Program Findings. Please review the corrective action items in response to the Audit Results and Comments: Education Stabilization Fund (ESSER Grant): The school was unable to provide construction contracts to allow auditors to verify that the required Davis-Bacon Act wording was included. ● The Principal, Angel Jackson-Anderson, and Dean of Operations, Kayla Marshall, will ensure that the proper contracts are received and filed for all services conducted under ESSER grants. Child Nutrition: The school did not maintain tally sheets to support the number of meals served. ● The Dean of Operations, Kayla Marshall, will ensure that the proper physical files (tally sheets) are maintained and filed monthly, both in digital and paper form. The principal will review these files monthly to ensure documents are not lost or misplaced. If you have any questions, concerns, or comments, please feel free to contact me the school principal, Angel Jackson-Anderson, Aanderson@believeschools.org. Many thanks, Angel Jackson-Anderson Principal, BELIEVE Circle City High School Kayla Marshall Dean of Operations, BELIEVE Circle City High School www.believeschools.org @believeschoolsindy admin@believeschools.org 317-296-1954 Angel Jackson-Anderson 11/07/2024 02:25PM UTC

Name of Auditee: Springfield Housing Authority Name of Audit Firm: EFPR Group, CPAs, PLLC Period Covered by the Audit: March 31, 2024 CAP Prepared by: Denise Jordan, Executive Director Phone: (413) 785-4500 (A) Current Findings on the Schedule of Findings and Questioned Costs (4) Finding 2024-004 (a) Comments on the finding and recommendation - The Authority agrees with the finding. The Authority also agrees with the recommendations, please see below for action taken. (b) Action taken - The Authority will implement controls to ensure all Capital Fund Program grants are accurately reported and finalized with HUD within the required due dates. (c) Planned implementation date of corrective action - Completed by March 31, 2025.

A. Revise and Strengthen Processes 1. New Software Implementation: o Replace the previous software program with a more reliable system. 2. Process Realignment: o Redefine staff roles to ensure clear responsibilities for eligibility determinations and reviews. B. Establish and Strengthen Internal Controls 1. Eligibility Review: o DeAnn Gould, Federal Programs & Grants Coordinator, and Howard Carpenter, Director of Operations, will oversee eligibility determinations using the updated software and Attachment A for reference. o Conduct a second review of all applications to verify accuracy and compliance with eligibility criteria. 2. Regular Edit Checks: o Implement weekly edit checks in the Point of Service (POS) system to confirm correct benefits distribution. C. Staff Training 1. Regular Food and Nutrition Services (FNS) Training: o Conduct quarterly training sessions on eligibility criteria, compliance requirements, and internal control processes. o Include hands-on training for using the new software and reviewing Attachment A criteria. 2. Compliance Assessments: o Assess staff understanding post-training to identify additional support needs. D. Monitoring and Evaluation 1. Audit Schedule: o Conduct monthly internal audits to evaluate compliance and report findings to leadership. 2. Performance Metrics: o Track error rates in eligibility determinations and aim for a significant reduction by June 30, 2025. E. Addressing Questioned Costs 1. Reconciliation Plan: The Missouri Department of Elementary and Secondary Education (DESE) has informed the School that the questioned costs of $20,578.74 will be withheld from future Food Service payment requests. The School will work with DESE to ensure proper adjustments and compliance with this reconciliation plan. 2. Process Transparency: Documentation of the withholdings and their impact on future payments will be maintained and reviewed to confirm accurate reconciliation of the overclaimed amount.

2024-002 Inadequate Documentation Maintained. Name of Contact Person - Anita Mayo, Income Program Manager. The DSS department will offer additional training to all case workers to ensure proper documentation requirements and proper review procedures are being followed to ensure files are properly maintained going forward. Employees will be retrained on what files should contain and the importance of complete and accurate record keeping. In addition, additional training will be provdied on online verifications, documented resources of income and those amounts agree to information in NC FAST. Proposed Completion Date: December 31, 2024

Finding 2024-002 Federal Agency: U.S. Department of Housing and Urban Development Federal Program Titles: Public and Indian Housing Program Federal Assistance Listing Numbers: 14.850 Noncompliance – N. Special Tests and Provisions – Selections from the Waiting List Non Compliance Material to the Financial Statements: Yes Material Weakness in Internal Control over Compliance for Special Tests and Provisions Criteria: Selections from the Waiting List. The PHA must have written policies in its Admissions and Continued Occupancy Policy for selecting applicants from the waiting list and PHA documentation must show that the PHA follows these policies when selecting applicants from the waiting list. Except for as provided in 24 CFR section 982.203(Special admission (non-waiting list)), all families admitted to the program must be selected from the waiting list. “Selection” from the waiting list generally occurs when the PHA notifies a family whose name reaches the top of the waiting list to come in to verify eligibility for admission (24CFR sections 5.410, 982.54(d), and 982.201 through 982.207). Condition: Based upon inspection of the waiting list provided to us during the time of audit, the new move-in list and discussions with management, it could not be determined with any certainty that new move-ins were selected from the wait list in an order that is in accordance with the Authority’s policy. Context: Two (2) names were selected from the new move-in list and those names were to be traced to the waiting list to verify new move-ins were chosen in an order that was in accordance with the Authority’s policy. It was determined that one (1) out of two (2) new move-ins selected could not be traced with any certainty back to the Authority's waiting list. Known Questioned Costs: $3,320 Cause: There is a material weakness in internal controls over the compliance for the special tests and provisions type of compliance related to selections from the waiting list as proper documentation for new admissions was not maintained. The Authority has not properly considered, designed, implemented, maintained and monitored a system of internal controls that assures the program is in compliance. Effect: The Public and Indian Housing Program is in material non-compliance with the special tests and provisions type of compliance related to selections from the waiting list, as new admissions to the program could be admitted in violation of HUD roles and the Authority’s Admissions and Continued Occupancy Policy. Recommendation: We recommend the Authority design and implement internal control procedures that will reasonably assure compliance with the Uniform Guidance and the compliance supplement. View of Responsible Officials and Corrective Actions: The Authority has recognized the material weakness in the Public and Indian Housing Program and will implement internal control procedures that will ensure compliance with federal regulations. Rhodney Norman, Interim CEO, will be responsible to implement this corrective action by March 31, 2025.

Name of Contact Person Travis Sweeney, SFO Business Manager Corrective Action The Business Manager and/or Superintendent will verify the eligibility information for future Title I grants prior to submitting the annual application. District Business Manager, Travis Sweeney, will obtain documentation on an annual basis that the eligibility is true and correct and the information input into the application will match the information within the District's student information system (Infinite Campus). Proposed Completion Date Fiscal year ended June 30, 2025

Finding 2024-004 Name of contact person: Corrective Action: Proposed completion date: Training will be provided on November 13, 2024 to review findings and corrective action items. Trainings will continue every week, to review policy changes, NCFAST updates as well as common errors that may be found during second party reviews. Amy Spring, Income Maintenance Administrator Our Quality Control Specialist has started second partying records to assist Medicaid supervisors in capturing error trends. As policy changes, throughout the year, it also requires additional training in NCFAST to ensure system procedures align with policy requirements. The Quality Control Specialist will be working with supervisors to ensure staff are knowledgeable of common error trends to prevent reoccurring errors. Errors are listed as Significant Deficiency, but the county continues to show a decrease in errors from previous fiscal years. Fiscal year 2021-2022 there were 21 errors, 2022- 2023 there were 13 and 2023-2024 we have 11 errors. Our staff continue to make every effort to ensure accuracy of eligibility for the citizens of Beaufort County. Although errors may be categorized under the same category of Inaccurate Information Entry, Request for Information and Inaccurate Resource Entry, there are a variable of errors that could classify under these categories. Therefore, previous errors cited under these categories may not always be the exact same errors. Supervisors, will ensure staff complete all required trainings provided by the Division of Health Benefits. Supervisors will provide additional training, when needed to ensure staff have a good understanding of all current and new policy as policy continuously changes. Records will be reviewed internally to ensure cases provide proper documentation. Workers will be trained on the importance of ensuring files include, online verifications, documentation of resources and ensuring, documented resources and income match information entered in NCFAST. Documentation in files should provide clear steps taken by caseworkers to determine eligibility. Checklists have been established to include errors cited during audit. Checklists are to be completed at applications and recertifications, As policy changes and new recommendations are provided by the state, checklists are updated to ensure staff are aware of the most recent policy and procedures.

Finding 2024-003 Name of contact person: Corrective Action: Proposed completion date: Section III - Federal Award Findings and Question Costs (continued) Amy Spring, Income Maintenance Administrator Training will be provided on November 13, 2024 to review findings and corrective action items. Trainings will continue every week, to review policy changes, NCFAST updates as well as common errors that may be found during second party reviews. Supervisors, will ensure staff complete all required trainings provided by the Division of Health Benefits. Supervisors will provide additional training, when needed to ensure staff have a good understanding of all current and new policy as policy continuously changes. Records will be reviewed internally to ensure cases provide proper documentation. Workers will be trained on the importance of ensuring files include, online verifications, documentation of resources and ensuring, documented resources and income match information entered in NCFAST. Documentation in files should provide clear steps taken by caseworkers to determine eligibility. Checklists have been established to include errors cited during audit. Checklists are to be completed at applications and recertifications, As policy changes and new recommendations are provided by the state, checklists are updated to ensure staff are aware of the most recent policy and procedures. Our Quality Control Specialist has started second partying records to assist Medicaid supervisors in capturing error trends. As policy changes, throughout the year, it also requires additional training in NCFAST to ensure system procedures align with policy requirements. The Quality Control Specialist will be working with supervisors to ensure staff are knowledgeable of common error trends to prevent reoccurring errors. Errors are listed as Significant Deficiency, but the county continues to show a decrease in errors from previous fiscal years. Fiscal year 2021-2022 there were 21 errors, 2022- 2023 there were 13 and 2023-2024 we have 11 errors. Our staff continue to make every effort to ensure accuracy of eligibility for the citizens of Beaufort County. Although errors may be categorized under the same category of Inaccurate Information Entry, Request for Information and Inaccurate Resource Entry, there are a variable of errors that could classify under these categories. Therefore, previous errors cited under these categories may not always be the exact same errors.