Management’s Response and Corrective Action Plan
For the Fiscal year ending February 29, 2024
Finding 2024-006:
HIV Emergency Relief Project Grant – Eligibility Determination Requirement
Corrective Action Plan:
The plan we have implemented will address and remediate the Finding 2024-006: HIV
Emergency Relief Project Grant – Eligibility Determination regarding compliance and internal
controls over compliance.
Timeline:
The Corrective Action Plan has been initiated.
Plan and Status of Corrective Action:
In collaboration with our Director of Operations and our Compliance Officer, our Programs
team has initiated a formal review of our case files to determine that eligibility was and will
be correctly and accurately determined and that the case file retains documentation sufficient
to demonstrate a recipient's eligibility. In certain cases, such as when engagement
commences but services/program participation is declined, improved documentation is being
implemented.
We are confident that our new electronic health record will afford us additional workflows and
efficiencies that will ensure compliance. Furthermore, we remain in close collaboration with
the Orange County Health Care Agency’s HIV Planning and Coordination office (HIVPAC). In
addition to overseeing our provision of Ryan White services, HIVPAC trains providers on all
aspects of service delivery, including eligibility reviews, and we will rely closely on this partner
to ensure staff is compliant and trained, which will avoid these Eligibility shortcomings in the
future.
Name of Responsible Person:
Name Mark Gonzales
Title Chief Operating Officer
Email: mgonzales@radianthealthcenters.org
Phone: (949) 809-5762