GMU
Responsible Contact Person(s): Alethia Shipman, Director, Student Financial Aid
Corrective Action Planned: George Mason will implement the following plan of action:
- Management will enhance its communications relating to enrollment reporting in the Registrar and Financial Aid Offices.
- Implem...
GMU
Responsible Contact Person(s): Alethia Shipman, Director, Student Financial Aid
Corrective Action Planned: George Mason will implement the following plan of action:
- Management will enhance its communications relating to enrollment reporting in the Registrar and Financial Aid Offices.
- Implement corrective actions to ensure that the University reports accurate and timely student enrollment status changes to the National Student Loan Data System.
- Management will consider implementing a quality control review process to monitor the accuracy of campus and program-level batch submissions, such as implementing regularly scheduled self-audits of NSC data.
Estimated Completion Date: 12/31/2025
NSU
Responsible Contact Person(s): Carla L. Dailey, Director of Financial Aid
Corrective Action Planned: The University has developed detailed procedures to improve reporting to NSLDS. These procedures include reviewing and updating Colleague system processing, designating staff members in both the Registrar and Financial Aid Offices to process, review and resolve reporting issues, and continued monitoring and verification of reports transmitted to NSLDS from the National Student Clearinghouse.
Estimated Completion Date: 8/31/2025
NVCC
Responsible Contact Person(s): Angelique Robinson, College Registrar
Zina Jemison, Associate College Registrar
Corrective Action Planned:
Step 1: College Registrar (CR) and Associate College Registrar (ACR) will review National Student Loan Data System trainings, documentation, and initiate training sessions with appropriate NSLDS staff to answer any outstanding questions about the system.
Step 2: CR and ACR will review important NSLDS deadlines and incorporate lessons learned from the trainings to set the tone for internal deadline processing changes so that the semi-automated graduation process can be performed in a faster manner. The CR and ACR will also determine which additional team members within the College Records Office will assist in the completion of record updating and reporting requirements within NSLDS, outlining the specific tasks that will need to be done by each participating member and the information system queries that will be used for internal auditing purposes.
Step 3: CR and ACR will consult with Financial Aid staff to finalize new internal record adjustment processing deadlines to ensure that the changes in procedures are made in a timely manner and in support of Financial Aid processes.
Estimated Completion Date: 6/30/2025
ODU
Responsible Contact Person(s): Carrie John, University Registrar
Corrective Action Planned: The University is taking corrective action to ensure accurate and timely reporting of student enrollment changes to NSLDS. Corrective actions include enhancing procedures, providing additional training, and improving internal reviews.
Estimated Completion Date: 6/30/2026
RU
Responsible Contact Person(s): Katie Piper, Registrar
Corrective Action Planned: The Registrar's Office has met and completed initial planning and timelines to address procedural changes needed to report the loan data timely.
Estimated Completion Date: 12/31/2025
UVA
Responsible Contact Person(s): Steve Kimata, Associate Vice President for Enrollment and University Registrar
Corrective Action Planned: The University will implement additional controls to ensure the accuracy and timeliness of enrollment data reported to NSLDS. This includes working collaboratively with Student Financial Services and Information Technology Services to monitor and report late withdrawals, review and update the information system process for creating enrollment files, and implement a quality control review to check student status change batches for accuracy and timeliness.
Estimated Completion Date: 6/30/2025
VSU
Responsible Contact Person(s): Nedra Jones, University Registrar
Corrective Action Planned:
1) VSU has implemented an automated alert system to notify staff of upcoming reporting deadlines, cross-referenced information system data with the SCHEV Degree Inventory Report, and are actively collaborating with SCHEV to resolve discrepancies. These items are complete.
2) Additionally, VSU is in the process of implementing the following additional corrective actions: A.) A comprehensive review of current enrollment reporting processes; B.) Closer collaboration with VSU third-party service provider to streamline and improve the enrollment reporting; C.) Designating an individual within the Registrar's Office to oversee National Student Clearinghouse (NSC) and NSLDS reporting duties; and D.) establishing a quality control process to include monthly random sample audits of enrollment data. Additionally, VSU will reconcile student addresses between the information system and NSLDS for Federal Direct Loan borrowers.
Estimated Completion Date: 12/31/2025