2024–002: Exit Counseling
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Direct Student Loans
Assistance Listing Number: 84.268
Federal Award Identification Number and Year: P268K252088 - 2024
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: The Code of Federal Regulations, 34 CFR 685.304 require entrance counseling be performed before disbursing loan funds to the student for Direct Subsidized Loan, Direct Unsubsidized Loan and Direct PLUS Loan to a graduate or professional student. The regulations also require exit counseling for all students who cease at least half-time study at the school.
Condition: During our testing, it was noted that an individual did not receive exit counseling after their departure from the College.
Questioned costs: None.
Context: 1 out of 40 students tested did not receive exit counseling within the required 30 days of a student ceasing attendance.
Cause: The College did not follow its policies and procedures to ensure students who departed the College received direct loan exit counseling.
Effect: Students are not receiving the proper loan counseling which may contribute to a higher default rate.
Repeat Finding: Yes, 2023-004.
Recommendation: We recommend the College review its policies and procedures around sending exit counseling information to students to ensure students are receiving proper counseling.
Views of responsible officials: There is no disagreement with the audit finding.
2024–003: Return of Title IV (R2T4) Calculations
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Once a students’ withdrawal date is determined, a school needs to calculate the percentage of the payment period or period of enrollment completed. Institutionally scheduled breaks of five or more consecutive days are excluded from the return of Title IV calculation as periods of nonattendance and, therefore, do not affect the calculation of the amount of Federal Student Aid earned (34 CFR 668.22(f)(2)(i)).
Condition: During our testing, it was noted the College’s process did not ensure scheduled breaks were properly factored into the R2T4 calculations for the Spring 2024 term.
Questioned costs: $259.
Context: The College did not correctly factor in scheduled breaks to 5 of the 8 students tested. The College used 12 days of scheduled breaks but should have factored in 14 days in the Spring 2024 R2T4 calculations.
Cause: Management had a process in place for using the correct withdrawal date and number of days in the schedule break, but the process was not followed for 5 students.
Effect: The College did not complete an accurate calculation as defined by Federal regulations.
Repeat Finding: No
Recommendation: We recommend the College review the R2T4 requirements and implement procedures to ensure scheduled breaks are properly factored into the R2T4 calculations.
Views of responsible officials: There is no disagreement with the audit finding.
2024–003: Return of Title IV (R2T4) Calculations
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Once a students’ withdrawal date is determined, a school needs to calculate the percentage of the payment period or period of enrollment completed. Institutionally scheduled breaks of five or more consecutive days are excluded from the return of Title IV calculation as periods of nonattendance and, therefore, do not affect the calculation of the amount of Federal Student Aid earned (34 CFR 668.22(f)(2)(i)).
Condition: During our testing, it was noted the College’s process did not ensure scheduled breaks were properly factored into the R2T4 calculations for the Spring 2024 term.
Questioned costs: $259.
Context: The College did not correctly factor in scheduled breaks to 5 of the 8 students tested. The College used 12 days of scheduled breaks but should have factored in 14 days in the Spring 2024 R2T4 calculations.
Cause: Management had a process in place for using the correct withdrawal date and number of days in the schedule break, but the process was not followed for 5 students.
Effect: The College did not complete an accurate calculation as defined by Federal regulations.
Repeat Finding: No
Recommendation: We recommend the College review the R2T4 requirements and implement procedures to ensure scheduled breaks are properly factored into the R2T4 calculations.
Views of responsible officials: There is no disagreement with the audit finding.
2024–003: Return of Title IV (R2T4) Calculations
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Once a students’ withdrawal date is determined, a school needs to calculate the percentage of the payment period or period of enrollment completed. Institutionally scheduled breaks of five or more consecutive days are excluded from the return of Title IV calculation as periods of nonattendance and, therefore, do not affect the calculation of the amount of Federal Student Aid earned (34 CFR 668.22(f)(2)(i)).
Condition: During our testing, it was noted the College’s process did not ensure scheduled breaks were properly factored into the R2T4 calculations for the Spring 2024 term.
Questioned costs: $259.
Context: The College did not correctly factor in scheduled breaks to 5 of the 8 students tested. The College used 12 days of scheduled breaks but should have factored in 14 days in the Spring 2024 R2T4 calculations.
Cause: Management had a process in place for using the correct withdrawal date and number of days in the schedule break, but the process was not followed for 5 students.
Effect: The College did not complete an accurate calculation as defined by Federal regulations.
Repeat Finding: No
Recommendation: We recommend the College review the R2T4 requirements and implement procedures to ensure scheduled breaks are properly factored into the R2T4 calculations.
Views of responsible officials: There is no disagreement with the audit finding.
2024–003: Return of Title IV (R2T4) Calculations
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Once a students’ withdrawal date is determined, a school needs to calculate the percentage of the payment period or period of enrollment completed. Institutionally scheduled breaks of five or more consecutive days are excluded from the return of Title IV calculation as periods of nonattendance and, therefore, do not affect the calculation of the amount of Federal Student Aid earned (34 CFR 668.22(f)(2)(i)).
Condition: During our testing, it was noted the College’s process did not ensure scheduled breaks were properly factored into the R2T4 calculations for the Spring 2024 term.
Questioned costs: $259.
Context: The College did not correctly factor in scheduled breaks to 5 of the 8 students tested. The College used 12 days of scheduled breaks but should have factored in 14 days in the Spring 2024 R2T4 calculations.
Cause: Management had a process in place for using the correct withdrawal date and number of days in the schedule break, but the process was not followed for 5 students.
Effect: The College did not complete an accurate calculation as defined by Federal regulations.
Repeat Finding: No
Recommendation: We recommend the College review the R2T4 requirements and implement procedures to ensure scheduled breaks are properly factored into the R2T4 calculations.
Views of responsible officials: There is no disagreement with the audit finding.
2024–004: National Student Loan Database System (NSLDS) Reporting
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Pell Grant Program; Federal Direct Student Loans
Assistance Listing Number: 84.063, 84.268
Federal Award Identification Number and Year: P063P242088, P063Q232088, P268K252088 - 2024
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Per U.S. Department of Education (ED) regulations, all schools participating (or approved to participate) in the Federal Student Aid programs must have an arrangement to report student enrollment data to the NSLDS through a roster file.
The school is required to report enrollment status at both the school and program level. The school is required to report changes in the student’s enrollment status, the effective date of the status and an anticipated completion date. An academic program is defined as the combination of the school’s Office of Postsecondary Education Identification (OPEID) number and the program’s Classification of Instructional Program (CIP) code, credential level, and published program length. ED requires the College to report changes in enrollment status and indicate the date that the changes occurred (34 CFR 685.309).
Changes in enrollment status must be reported within 30 days. However, if a roster file is expected within 60 days, you may provide the date on that roster file. In addition, regulations require that an institution make necessary corrections and return the records within 10 days for any roster files that don’t pass the NSLDS enrollment reporting edits. ED requires the College to report changes in enrollment status within 30 or 60 days that the College determined the changes occurred (34 CFR 682.610).
Condition: Certain students’ enrollment information was not reported accurately or timely to the NSLDS.
Questioned costs: None.
Context: During our testing, we noted the following:
• 15 out of a sample of 40 students tested had an enrollment effective date in the program-level records in the NSLDS that did not match what was reflected in the College’s records and the campus-level record in the NSLDS.
• 4 out of a sample of 40 students tested had an enrollment status in the program-level records in the NSLDS that did not match what was reflected in the College’s records and the campus-level record in the NSLDS
• 2 out of a sample of 40 students tested were not reported to the campus-level record in the NSLDS in a timely manner.
Cause: Management's procedures to report accurate and timely information to the NSLDS were not operating effectively.
Effect: Inaccurate reporting to the NSLDS can impact when students enter repayment periods or affect their interest rates.
Repeat Finding: Yes, 2023-006.
Recommendation: We recommend the College evaluate its procedures and review policies in overseeing submissions to the NSLDS completed by the third-party servicer. Additionally, we recommend the College review its policies and procedures on reporting enrollment information to the NSLDS to ensure that all relevant information is being captured and reported timely in accordance with applicable regulations.
Views of responsible officials: There is no disagreement with the audit finding.
2024–004: National Student Loan Database System (NSLDS) Reporting
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Pell Grant Program; Federal Direct Student Loans
Assistance Listing Number: 84.063, 84.268
Federal Award Identification Number and Year: P063P242088, P063Q232088, P268K252088 - 2024
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Per U.S. Department of Education (ED) regulations, all schools participating (or approved to participate) in the Federal Student Aid programs must have an arrangement to report student enrollment data to the NSLDS through a roster file.
The school is required to report enrollment status at both the school and program level. The school is required to report changes in the student’s enrollment status, the effective date of the status and an anticipated completion date. An academic program is defined as the combination of the school’s Office of Postsecondary Education Identification (OPEID) number and the program’s Classification of Instructional Program (CIP) code, credential level, and published program length. ED requires the College to report changes in enrollment status and indicate the date that the changes occurred (34 CFR 685.309).
Changes in enrollment status must be reported within 30 days. However, if a roster file is expected within 60 days, you may provide the date on that roster file. In addition, regulations require that an institution make necessary corrections and return the records within 10 days for any roster files that don’t pass the NSLDS enrollment reporting edits. ED requires the College to report changes in enrollment status within 30 or 60 days that the College determined the changes occurred (34 CFR 682.610).
Condition: Certain students’ enrollment information was not reported accurately or timely to the NSLDS.
Questioned costs: None.
Context: During our testing, we noted the following:
• 15 out of a sample of 40 students tested had an enrollment effective date in the program-level records in the NSLDS that did not match what was reflected in the College’s records and the campus-level record in the NSLDS.
• 4 out of a sample of 40 students tested had an enrollment status in the program-level records in the NSLDS that did not match what was reflected in the College’s records and the campus-level record in the NSLDS
• 2 out of a sample of 40 students tested were not reported to the campus-level record in the NSLDS in a timely manner.
Cause: Management's procedures to report accurate and timely information to the NSLDS were not operating effectively.
Effect: Inaccurate reporting to the NSLDS can impact when students enter repayment periods or affect their interest rates.
Repeat Finding: Yes, 2023-006.
Recommendation: We recommend the College evaluate its procedures and review policies in overseeing submissions to the NSLDS completed by the third-party servicer. Additionally, we recommend the College review its policies and procedures on reporting enrollment information to the NSLDS to ensure that all relevant information is being captured and reported timely in accordance with applicable regulations.
Views of responsible officials: There is no disagreement with the audit finding.
2024-005: Gramm-Leach-Bliley Act
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: The Gramm-Leach-Bliley Act (Public Law 106-102) requires institutions to explain their information-sharing practices to their customers and to safeguard sensitive data. (16 CFR 314) The Federal Trade Commission considers Title IV-eligible institutions that participate in Title IV Educational Assistance Programs as “financial institutions” and subject to the Gramm-Leach-Bliley Act (16 CFR 313.3(k)(2)(vi)).
Condition: Under an institution’s Program Participation Agreement with the U.S. Department of Education and the Gramm-Leach-Bliley Act, schools must protect student financial aid information, with particular attention to information provided to institutions by the Department or otherwise obtained in support of the administration of the federal student financial aid programs.
Questioned costs: None
Context: During our audit procedures, it was noted that the College had not developed and implemented an approved written information security program.
Cause: The College did not develop and implement a written information security program as required by the Gramm-Leach-Bliley Act.
Effect: The students’ personal information could be vulnerable.
Repeat Finding: Yes, 2023-008.
Recommendation: The College should develop and implement an approved written information security program and verify there is a risk management section that describes how the College is identifying, assessing and communicating risks. In addition, there should be a description on the evaluation of safeguard sufficiency in mitigating risks. The information security program should also include the following:
• IT Security Policy
• Acceptable Use Policy
• Incident Response Policy
• Data Classification Policies
• Vendor Management Policy
• Patch Management Policy
• Data Disposal Policy
• Risk Assessment Policy
• Logical Access and User Access Review Policies
• Evidence of Review by CIO/CISO and responsibility of program
Views of responsible officials: There is no disagreement with the audit finding.
2024-005: Gramm-Leach-Bliley Act
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: The Gramm-Leach-Bliley Act (Public Law 106-102) requires institutions to explain their information-sharing practices to their customers and to safeguard sensitive data. (16 CFR 314) The Federal Trade Commission considers Title IV-eligible institutions that participate in Title IV Educational Assistance Programs as “financial institutions” and subject to the Gramm-Leach-Bliley Act (16 CFR 313.3(k)(2)(vi)).
Condition: Under an institution’s Program Participation Agreement with the U.S. Department of Education and the Gramm-Leach-Bliley Act, schools must protect student financial aid information, with particular attention to information provided to institutions by the Department or otherwise obtained in support of the administration of the federal student financial aid programs.
Questioned costs: None
Context: During our audit procedures, it was noted that the College had not developed and implemented an approved written information security program.
Cause: The College did not develop and implement a written information security program as required by the Gramm-Leach-Bliley Act.
Effect: The students’ personal information could be vulnerable.
Repeat Finding: Yes, 2023-008.
Recommendation: The College should develop and implement an approved written information security program and verify there is a risk management section that describes how the College is identifying, assessing and communicating risks. In addition, there should be a description on the evaluation of safeguard sufficiency in mitigating risks. The information security program should also include the following:
• IT Security Policy
• Acceptable Use Policy
• Incident Response Policy
• Data Classification Policies
• Vendor Management Policy
• Patch Management Policy
• Data Disposal Policy
• Risk Assessment Policy
• Logical Access and User Access Review Policies
• Evidence of Review by CIO/CISO and responsibility of program
Views of responsible officials: There is no disagreement with the audit finding.
2024-005: Gramm-Leach-Bliley Act
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: The Gramm-Leach-Bliley Act (Public Law 106-102) requires institutions to explain their information-sharing practices to their customers and to safeguard sensitive data. (16 CFR 314) The Federal Trade Commission considers Title IV-eligible institutions that participate in Title IV Educational Assistance Programs as “financial institutions” and subject to the Gramm-Leach-Bliley Act (16 CFR 313.3(k)(2)(vi)).
Condition: Under an institution’s Program Participation Agreement with the U.S. Department of Education and the Gramm-Leach-Bliley Act, schools must protect student financial aid information, with particular attention to information provided to institutions by the Department or otherwise obtained in support of the administration of the federal student financial aid programs.
Questioned costs: None
Context: During our audit procedures, it was noted that the College had not developed and implemented an approved written information security program.
Cause: The College did not develop and implement a written information security program as required by the Gramm-Leach-Bliley Act.
Effect: The students’ personal information could be vulnerable.
Repeat Finding: Yes, 2023-008.
Recommendation: The College should develop and implement an approved written information security program and verify there is a risk management section that describes how the College is identifying, assessing and communicating risks. In addition, there should be a description on the evaluation of safeguard sufficiency in mitigating risks. The information security program should also include the following:
• IT Security Policy
• Acceptable Use Policy
• Incident Response Policy
• Data Classification Policies
• Vendor Management Policy
• Patch Management Policy
• Data Disposal Policy
• Risk Assessment Policy
• Logical Access and User Access Review Policies
• Evidence of Review by CIO/CISO and responsibility of program
Views of responsible officials: There is no disagreement with the audit finding.
2024-005: Gramm-Leach-Bliley Act
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: The Gramm-Leach-Bliley Act (Public Law 106-102) requires institutions to explain their information-sharing practices to their customers and to safeguard sensitive data. (16 CFR 314) The Federal Trade Commission considers Title IV-eligible institutions that participate in Title IV Educational Assistance Programs as “financial institutions” and subject to the Gramm-Leach-Bliley Act (16 CFR 313.3(k)(2)(vi)).
Condition: Under an institution’s Program Participation Agreement with the U.S. Department of Education and the Gramm-Leach-Bliley Act, schools must protect student financial aid information, with particular attention to information provided to institutions by the Department or otherwise obtained in support of the administration of the federal student financial aid programs.
Questioned costs: None
Context: During our audit procedures, it was noted that the College had not developed and implemented an approved written information security program.
Cause: The College did not develop and implement a written information security program as required by the Gramm-Leach-Bliley Act.
Effect: The students’ personal information could be vulnerable.
Repeat Finding: Yes, 2023-008.
Recommendation: The College should develop and implement an approved written information security program and verify there is a risk management section that describes how the College is identifying, assessing and communicating risks. In addition, there should be a description on the evaluation of safeguard sufficiency in mitigating risks. The information security program should also include the following:
• IT Security Policy
• Acceptable Use Policy
• Incident Response Policy
• Data Classification Policies
• Vendor Management Policy
• Patch Management Policy
• Data Disposal Policy
• Risk Assessment Policy
• Logical Access and User Access Review Policies
• Evidence of Review by CIO/CISO and responsibility of program
Views of responsible officials: There is no disagreement with the audit finding.
2024–002: Exit Counseling
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Direct Student Loans
Assistance Listing Number: 84.268
Federal Award Identification Number and Year: P268K252088 - 2024
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: The Code of Federal Regulations, 34 CFR 685.304 require entrance counseling be performed before disbursing loan funds to the student for Direct Subsidized Loan, Direct Unsubsidized Loan and Direct PLUS Loan to a graduate or professional student. The regulations also require exit counseling for all students who cease at least half-time study at the school.
Condition: During our testing, it was noted that an individual did not receive exit counseling after their departure from the College.
Questioned costs: None.
Context: 1 out of 40 students tested did not receive exit counseling within the required 30 days of a student ceasing attendance.
Cause: The College did not follow its policies and procedures to ensure students who departed the College received direct loan exit counseling.
Effect: Students are not receiving the proper loan counseling which may contribute to a higher default rate.
Repeat Finding: Yes, 2023-004.
Recommendation: We recommend the College review its policies and procedures around sending exit counseling information to students to ensure students are receiving proper counseling.
Views of responsible officials: There is no disagreement with the audit finding.
2024–003: Return of Title IV (R2T4) Calculations
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Once a students’ withdrawal date is determined, a school needs to calculate the percentage of the payment period or period of enrollment completed. Institutionally scheduled breaks of five or more consecutive days are excluded from the return of Title IV calculation as periods of nonattendance and, therefore, do not affect the calculation of the amount of Federal Student Aid earned (34 CFR 668.22(f)(2)(i)).
Condition: During our testing, it was noted the College’s process did not ensure scheduled breaks were properly factored into the R2T4 calculations for the Spring 2024 term.
Questioned costs: $259.
Context: The College did not correctly factor in scheduled breaks to 5 of the 8 students tested. The College used 12 days of scheduled breaks but should have factored in 14 days in the Spring 2024 R2T4 calculations.
Cause: Management had a process in place for using the correct withdrawal date and number of days in the schedule break, but the process was not followed for 5 students.
Effect: The College did not complete an accurate calculation as defined by Federal regulations.
Repeat Finding: No
Recommendation: We recommend the College review the R2T4 requirements and implement procedures to ensure scheduled breaks are properly factored into the R2T4 calculations.
Views of responsible officials: There is no disagreement with the audit finding.
2024–003: Return of Title IV (R2T4) Calculations
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Once a students’ withdrawal date is determined, a school needs to calculate the percentage of the payment period or period of enrollment completed. Institutionally scheduled breaks of five or more consecutive days are excluded from the return of Title IV calculation as periods of nonattendance and, therefore, do not affect the calculation of the amount of Federal Student Aid earned (34 CFR 668.22(f)(2)(i)).
Condition: During our testing, it was noted the College’s process did not ensure scheduled breaks were properly factored into the R2T4 calculations for the Spring 2024 term.
Questioned costs: $259.
Context: The College did not correctly factor in scheduled breaks to 5 of the 8 students tested. The College used 12 days of scheduled breaks but should have factored in 14 days in the Spring 2024 R2T4 calculations.
Cause: Management had a process in place for using the correct withdrawal date and number of days in the schedule break, but the process was not followed for 5 students.
Effect: The College did not complete an accurate calculation as defined by Federal regulations.
Repeat Finding: No
Recommendation: We recommend the College review the R2T4 requirements and implement procedures to ensure scheduled breaks are properly factored into the R2T4 calculations.
Views of responsible officials: There is no disagreement with the audit finding.
2024–003: Return of Title IV (R2T4) Calculations
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Once a students’ withdrawal date is determined, a school needs to calculate the percentage of the payment period or period of enrollment completed. Institutionally scheduled breaks of five or more consecutive days are excluded from the return of Title IV calculation as periods of nonattendance and, therefore, do not affect the calculation of the amount of Federal Student Aid earned (34 CFR 668.22(f)(2)(i)).
Condition: During our testing, it was noted the College’s process did not ensure scheduled breaks were properly factored into the R2T4 calculations for the Spring 2024 term.
Questioned costs: $259.
Context: The College did not correctly factor in scheduled breaks to 5 of the 8 students tested. The College used 12 days of scheduled breaks but should have factored in 14 days in the Spring 2024 R2T4 calculations.
Cause: Management had a process in place for using the correct withdrawal date and number of days in the schedule break, but the process was not followed for 5 students.
Effect: The College did not complete an accurate calculation as defined by Federal regulations.
Repeat Finding: No
Recommendation: We recommend the College review the R2T4 requirements and implement procedures to ensure scheduled breaks are properly factored into the R2T4 calculations.
Views of responsible officials: There is no disagreement with the audit finding.
2024–003: Return of Title IV (R2T4) Calculations
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Once a students’ withdrawal date is determined, a school needs to calculate the percentage of the payment period or period of enrollment completed. Institutionally scheduled breaks of five or more consecutive days are excluded from the return of Title IV calculation as periods of nonattendance and, therefore, do not affect the calculation of the amount of Federal Student Aid earned (34 CFR 668.22(f)(2)(i)).
Condition: During our testing, it was noted the College’s process did not ensure scheduled breaks were properly factored into the R2T4 calculations for the Spring 2024 term.
Questioned costs: $259.
Context: The College did not correctly factor in scheduled breaks to 5 of the 8 students tested. The College used 12 days of scheduled breaks but should have factored in 14 days in the Spring 2024 R2T4 calculations.
Cause: Management had a process in place for using the correct withdrawal date and number of days in the schedule break, but the process was not followed for 5 students.
Effect: The College did not complete an accurate calculation as defined by Federal regulations.
Repeat Finding: No
Recommendation: We recommend the College review the R2T4 requirements and implement procedures to ensure scheduled breaks are properly factored into the R2T4 calculations.
Views of responsible officials: There is no disagreement with the audit finding.
2024–004: National Student Loan Database System (NSLDS) Reporting
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Pell Grant Program; Federal Direct Student Loans
Assistance Listing Number: 84.063, 84.268
Federal Award Identification Number and Year: P063P242088, P063Q232088, P268K252088 - 2024
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Per U.S. Department of Education (ED) regulations, all schools participating (or approved to participate) in the Federal Student Aid programs must have an arrangement to report student enrollment data to the NSLDS through a roster file.
The school is required to report enrollment status at both the school and program level. The school is required to report changes in the student’s enrollment status, the effective date of the status and an anticipated completion date. An academic program is defined as the combination of the school’s Office of Postsecondary Education Identification (OPEID) number and the program’s Classification of Instructional Program (CIP) code, credential level, and published program length. ED requires the College to report changes in enrollment status and indicate the date that the changes occurred (34 CFR 685.309).
Changes in enrollment status must be reported within 30 days. However, if a roster file is expected within 60 days, you may provide the date on that roster file. In addition, regulations require that an institution make necessary corrections and return the records within 10 days for any roster files that don’t pass the NSLDS enrollment reporting edits. ED requires the College to report changes in enrollment status within 30 or 60 days that the College determined the changes occurred (34 CFR 682.610).
Condition: Certain students’ enrollment information was not reported accurately or timely to the NSLDS.
Questioned costs: None.
Context: During our testing, we noted the following:
• 15 out of a sample of 40 students tested had an enrollment effective date in the program-level records in the NSLDS that did not match what was reflected in the College’s records and the campus-level record in the NSLDS.
• 4 out of a sample of 40 students tested had an enrollment status in the program-level records in the NSLDS that did not match what was reflected in the College’s records and the campus-level record in the NSLDS
• 2 out of a sample of 40 students tested were not reported to the campus-level record in the NSLDS in a timely manner.
Cause: Management's procedures to report accurate and timely information to the NSLDS were not operating effectively.
Effect: Inaccurate reporting to the NSLDS can impact when students enter repayment periods or affect their interest rates.
Repeat Finding: Yes, 2023-006.
Recommendation: We recommend the College evaluate its procedures and review policies in overseeing submissions to the NSLDS completed by the third-party servicer. Additionally, we recommend the College review its policies and procedures on reporting enrollment information to the NSLDS to ensure that all relevant information is being captured and reported timely in accordance with applicable regulations.
Views of responsible officials: There is no disagreement with the audit finding.
2024–004: National Student Loan Database System (NSLDS) Reporting
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Pell Grant Program; Federal Direct Student Loans
Assistance Listing Number: 84.063, 84.268
Federal Award Identification Number and Year: P063P242088, P063Q232088, P268K252088 - 2024
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: Per U.S. Department of Education (ED) regulations, all schools participating (or approved to participate) in the Federal Student Aid programs must have an arrangement to report student enrollment data to the NSLDS through a roster file.
The school is required to report enrollment status at both the school and program level. The school is required to report changes in the student’s enrollment status, the effective date of the status and an anticipated completion date. An academic program is defined as the combination of the school’s Office of Postsecondary Education Identification (OPEID) number and the program’s Classification of Instructional Program (CIP) code, credential level, and published program length. ED requires the College to report changes in enrollment status and indicate the date that the changes occurred (34 CFR 685.309).
Changes in enrollment status must be reported within 30 days. However, if a roster file is expected within 60 days, you may provide the date on that roster file. In addition, regulations require that an institution make necessary corrections and return the records within 10 days for any roster files that don’t pass the NSLDS enrollment reporting edits. ED requires the College to report changes in enrollment status within 30 or 60 days that the College determined the changes occurred (34 CFR 682.610).
Condition: Certain students’ enrollment information was not reported accurately or timely to the NSLDS.
Questioned costs: None.
Context: During our testing, we noted the following:
• 15 out of a sample of 40 students tested had an enrollment effective date in the program-level records in the NSLDS that did not match what was reflected in the College’s records and the campus-level record in the NSLDS.
• 4 out of a sample of 40 students tested had an enrollment status in the program-level records in the NSLDS that did not match what was reflected in the College’s records and the campus-level record in the NSLDS
• 2 out of a sample of 40 students tested were not reported to the campus-level record in the NSLDS in a timely manner.
Cause: Management's procedures to report accurate and timely information to the NSLDS were not operating effectively.
Effect: Inaccurate reporting to the NSLDS can impact when students enter repayment periods or affect their interest rates.
Repeat Finding: Yes, 2023-006.
Recommendation: We recommend the College evaluate its procedures and review policies in overseeing submissions to the NSLDS completed by the third-party servicer. Additionally, we recommend the College review its policies and procedures on reporting enrollment information to the NSLDS to ensure that all relevant information is being captured and reported timely in accordance with applicable regulations.
Views of responsible officials: There is no disagreement with the audit finding.
2024-005: Gramm-Leach-Bliley Act
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: The Gramm-Leach-Bliley Act (Public Law 106-102) requires institutions to explain their information-sharing practices to their customers and to safeguard sensitive data. (16 CFR 314) The Federal Trade Commission considers Title IV-eligible institutions that participate in Title IV Educational Assistance Programs as “financial institutions” and subject to the Gramm-Leach-Bliley Act (16 CFR 313.3(k)(2)(vi)).
Condition: Under an institution’s Program Participation Agreement with the U.S. Department of Education and the Gramm-Leach-Bliley Act, schools must protect student financial aid information, with particular attention to information provided to institutions by the Department or otherwise obtained in support of the administration of the federal student financial aid programs.
Questioned costs: None
Context: During our audit procedures, it was noted that the College had not developed and implemented an approved written information security program.
Cause: The College did not develop and implement a written information security program as required by the Gramm-Leach-Bliley Act.
Effect: The students’ personal information could be vulnerable.
Repeat Finding: Yes, 2023-008.
Recommendation: The College should develop and implement an approved written information security program and verify there is a risk management section that describes how the College is identifying, assessing and communicating risks. In addition, there should be a description on the evaluation of safeguard sufficiency in mitigating risks. The information security program should also include the following:
• IT Security Policy
• Acceptable Use Policy
• Incident Response Policy
• Data Classification Policies
• Vendor Management Policy
• Patch Management Policy
• Data Disposal Policy
• Risk Assessment Policy
• Logical Access and User Access Review Policies
• Evidence of Review by CIO/CISO and responsibility of program
Views of responsible officials: There is no disagreement with the audit finding.
2024-005: Gramm-Leach-Bliley Act
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: The Gramm-Leach-Bliley Act (Public Law 106-102) requires institutions to explain their information-sharing practices to their customers and to safeguard sensitive data. (16 CFR 314) The Federal Trade Commission considers Title IV-eligible institutions that participate in Title IV Educational Assistance Programs as “financial institutions” and subject to the Gramm-Leach-Bliley Act (16 CFR 313.3(k)(2)(vi)).
Condition: Under an institution’s Program Participation Agreement with the U.S. Department of Education and the Gramm-Leach-Bliley Act, schools must protect student financial aid information, with particular attention to information provided to institutions by the Department or otherwise obtained in support of the administration of the federal student financial aid programs.
Questioned costs: None
Context: During our audit procedures, it was noted that the College had not developed and implemented an approved written information security program.
Cause: The College did not develop and implement a written information security program as required by the Gramm-Leach-Bliley Act.
Effect: The students’ personal information could be vulnerable.
Repeat Finding: Yes, 2023-008.
Recommendation: The College should develop and implement an approved written information security program and verify there is a risk management section that describes how the College is identifying, assessing and communicating risks. In addition, there should be a description on the evaluation of safeguard sufficiency in mitigating risks. The information security program should also include the following:
• IT Security Policy
• Acceptable Use Policy
• Incident Response Policy
• Data Classification Policies
• Vendor Management Policy
• Patch Management Policy
• Data Disposal Policy
• Risk Assessment Policy
• Logical Access and User Access Review Policies
• Evidence of Review by CIO/CISO and responsibility of program
Views of responsible officials: There is no disagreement with the audit finding.
2024-005: Gramm-Leach-Bliley Act
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: The Gramm-Leach-Bliley Act (Public Law 106-102) requires institutions to explain their information-sharing practices to their customers and to safeguard sensitive data. (16 CFR 314) The Federal Trade Commission considers Title IV-eligible institutions that participate in Title IV Educational Assistance Programs as “financial institutions” and subject to the Gramm-Leach-Bliley Act (16 CFR 313.3(k)(2)(vi)).
Condition: Under an institution’s Program Participation Agreement with the U.S. Department of Education and the Gramm-Leach-Bliley Act, schools must protect student financial aid information, with particular attention to information provided to institutions by the Department or otherwise obtained in support of the administration of the federal student financial aid programs.
Questioned costs: None
Context: During our audit procedures, it was noted that the College had not developed and implemented an approved written information security program.
Cause: The College did not develop and implement a written information security program as required by the Gramm-Leach-Bliley Act.
Effect: The students’ personal information could be vulnerable.
Repeat Finding: Yes, 2023-008.
Recommendation: The College should develop and implement an approved written information security program and verify there is a risk management section that describes how the College is identifying, assessing and communicating risks. In addition, there should be a description on the evaluation of safeguard sufficiency in mitigating risks. The information security program should also include the following:
• IT Security Policy
• Acceptable Use Policy
• Incident Response Policy
• Data Classification Policies
• Vendor Management Policy
• Patch Management Policy
• Data Disposal Policy
• Risk Assessment Policy
• Logical Access and User Access Review Policies
• Evidence of Review by CIO/CISO and responsibility of program
Views of responsible officials: There is no disagreement with the audit finding.
2024-005: Gramm-Leach-Bliley Act
Federal Agency: U.S. Department of Education
Federal Program Name: Federal Supplemental Educational Opportunity Grants; Federal Pell Grant Program; Federal Direct Student Loans; Teacher Education Assistance for College and Higher Education Grants
Assistance Listing Number: 84.007, 84.063, 84.268, 84.379
Federal Award Identification Number and Year: P007A243557, P063P242088, P063Q232088, P268K252088 - 2024; P379T232088 - 2023
Award Period: July 01, 2023 - June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control over Compliance
• Other Matters
Criteria or specific requirement: The Gramm-Leach-Bliley Act (Public Law 106-102) requires institutions to explain their information-sharing practices to their customers and to safeguard sensitive data. (16 CFR 314) The Federal Trade Commission considers Title IV-eligible institutions that participate in Title IV Educational Assistance Programs as “financial institutions” and subject to the Gramm-Leach-Bliley Act (16 CFR 313.3(k)(2)(vi)).
Condition: Under an institution’s Program Participation Agreement with the U.S. Department of Education and the Gramm-Leach-Bliley Act, schools must protect student financial aid information, with particular attention to information provided to institutions by the Department or otherwise obtained in support of the administration of the federal student financial aid programs.
Questioned costs: None
Context: During our audit procedures, it was noted that the College had not developed and implemented an approved written information security program.
Cause: The College did not develop and implement a written information security program as required by the Gramm-Leach-Bliley Act.
Effect: The students’ personal information could be vulnerable.
Repeat Finding: Yes, 2023-008.
Recommendation: The College should develop and implement an approved written information security program and verify there is a risk management section that describes how the College is identifying, assessing and communicating risks. In addition, there should be a description on the evaluation of safeguard sufficiency in mitigating risks. The information security program should also include the following:
• IT Security Policy
• Acceptable Use Policy
• Incident Response Policy
• Data Classification Policies
• Vendor Management Policy
• Patch Management Policy
• Data Disposal Policy
• Risk Assessment Policy
• Logical Access and User Access Review Policies
• Evidence of Review by CIO/CISO and responsibility of program
Views of responsible officials: There is no disagreement with the audit finding.