Finding 546934 (2024-005)

Significant Deficiency Repeat Finding
Requirement
N
Questioned Costs
-
Year
2024
Accepted
2025-03-31
Audit: 351293
Organization: Urban College of Boston (MA)

AI Summary

  • Core Issue: The College failed to return unearned Title IV funds within the required 45 days after determining a student withdrew, with delays ranging from 99 to 235 days.
  • Impacted Requirements: Compliance with 34 CFR 668.22(j)(1) and 34 CFR 668.173(b) regarding timely return of Title IV funds.
  • Recommended Follow-Up: Strengthen controls to ensure timely review and return of Title IV calculations to meet the 45-day requirement.

Finding Text

Criteria According to 34 CFR 668.22(j)(1): Timeframe for the return of title IV funds. An institution must return the amount of title IV funds for which it is responsible under paragraph (g) of this section as soon as possible but no later than 45 days after the date of the institution's determination that the student withdrew as defined in paragraph (l)(3) of this section. According to 34 CFR 668.173(b): Timely return of Title IV, HEA program funds. In accordance with procedures established by the Secretary or Federal Family Education Loan (“FFEL”) program lender, an institution returns unearned Title IV, HEA program funds timely if – (1) The institution deposits or transfers the funds into the bank account it maintains under 34 CFR Sections 668.163 no later than 45 days after the date it determines the student withdrew; (2) The institution initiates an electronic funds transfer no later than 45 days after the date it determines that the student withdrew; (3) The institution initiates an electronic transaction no later than 45 days after the date it determines that the student withdrew, that informs a FFEL lender to adjust the borrower’s loan account for the amount returned; or (4) The institution issues a check no later than 45 days after the date it determines that the student withdrew. An institution does not satisfy this requirement if – (i) The institution’s records show that the check was issued more than 45 days after the date the institution determined the student withdrew; or (ii) The date on the cancelled check shows that the bank used by the Secretary or FFEL Program lender endorsed that check more than 60 days after the date the institution determined that the student withdrew. Condition Federal regulations state that any unearned Title IV grant or loan assistance received by a student must be refunded to the Title IV programs upon a student’s withdrawal from the institution. The College has 45 days from the date they determined the student withdrew to return any unearned portions of Title IV funds. During our testing, we noted 5 students, out of a sample of 10, had unearned Title IV aid that was not returned to the Federal Government, within 45 days of the determined withdrawal date, by 99-235 days. Cause The College did not consistently follow the procedures in place to monitor student withdrawals related to Title IV funds that must be returned to the Department of Education within 45 days due to delay between student’s withdrawal date and the date in which return was moved to financing department. Effect The College did not return unearned Title IV funds within the required 45-day time frame. Questioned Costs Not applicable Perspective Our sample was not, and was not intended to be, statistically valid. Of the 10 students selected for testing, 5 students, or 50% of our sample, had unearned Title IV funds that were not returned to the Department of Education within the 45-day required time frame. Identification as a Repeat Finding, if applicable See finding 2023-005 included in the summary schedule of prior year findings. Recommendation The College should strengthen their controls surrounding the review Return of Title IV calculations in a timely manner to ensure that all funds are returned to the Department of Education within the required time frame. View of Responsible Officials The College agrees with the finding and has implemented the corrective action plan listed within the management corrective action plan section of this report.

Corrective Action Plan

Corrective Action The Urban College of Boston (UCB) agrees with this finding, and upon its review of the affected students and the college’s policies and procedures, has determine the errors are reflective of a knowledge gap in the established process for returning unearned funds for a withdrawn student. This was a process gap oversight. When Urban College of Boson (UCB) contracted with Global Financial Aid Services (Global FAS) effective for the 2023/2024 Award Year, the R2T4 return process is all done automated through a negative disbursement check register process. However, the funds that required Institutional Returns are a manual process and identified through a Refunds Due Report or as part of the students final Exit Packet Counseling documents. This report was missing as part of the workflow resulting in these students’ refunds being missed. The process has since been updated and the Director of Student Financial Services receives an automated Refunds Due Report (ineligible disbursement) every Monday. If there are students listed in the Refunds Due Report, this report is shared with the Business Office so funds can be returned based on amounts, funding type so they are processed timely. A secondary check point is also built into the process; If Urban has not returned the funds and 45 days from the students’ last date of attendance we will receive an automated notification from the Global Services system alerting us to the number of days we have left to make our returns. Since this issue was discovered the Director of Student Financial Services has gone back through all R2T4 student Exit Counseling packets to confirm that no other Institutional Returns were needed. No other issues were found. Timeline for Implementation of Corrective Action Plan: Although categorized as a repeat finding, Urban College considers this year’s issue an extension of the original finding from the 2023 audit period. This is because the corrective action plan addressing the initial finding was not implemented until April 2024, after the conclusion of the 2023 audit. Furthermore, all the students involved in this year’s finding were enrolled before the corrective action plan was rolled out in April 2024. Contact Person: Stacy Broadus, Director of Student Financial Services: Stacy.Broadus@urbancollege.edu

Categories

Student Financial Aid Matching / Level of Effort / Earmarking

Other Findings in this Audit

  • 546925 2024-001
    Material Weakness Repeat
  • 546926 2024-001
    Material Weakness Repeat
  • 546927 2024-001
    Material Weakness Repeat
  • 546928 2024-002
    Significant Deficiency Repeat
  • 546929 2024-002
    Significant Deficiency Repeat
  • 546930 2024-003
    Material Weakness Repeat
  • 546931 2024-003
    Material Weakness Repeat
  • 546932 2024-004
    Significant Deficiency
  • 546933 2024-004
    Significant Deficiency
  • 546935 2024-005
    Significant Deficiency Repeat
  • 546936 2024-006
    Material Weakness Repeat
  • 546937 2024-006
    Material Weakness Repeat
  • 1123367 2024-001
    Material Weakness Repeat
  • 1123368 2024-001
    Material Weakness Repeat
  • 1123369 2024-001
    Material Weakness Repeat
  • 1123370 2024-002
    Significant Deficiency Repeat
  • 1123371 2024-002
    Significant Deficiency Repeat
  • 1123372 2024-003
    Material Weakness Repeat
  • 1123373 2024-003
    Material Weakness Repeat
  • 1123374 2024-004
    Significant Deficiency
  • 1123375 2024-004
    Significant Deficiency
  • 1123376 2024-005
    Significant Deficiency Repeat
  • 1123377 2024-005
    Significant Deficiency Repeat
  • 1123378 2024-006
    Material Weakness Repeat
  • 1123379 2024-006
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
84.063 Federal Pell Grant Program $915,586
93.569 Community Services Block Grant $223,398
84.007 Federal Supplemental Educational Opportunity Grants $56,888
84.033 Federal Work-Study Program $8,996
84.268 Federal Direct Student Loans $6,112