Corrective Action Plans

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If we receive federal funds in the future, we will stay abreast of current and changing policies and procedures.
If we receive federal funds in the future, we will stay abreast of current and changing policies and procedures.
Condition: NIST Recovery Reports were prepared without evidence of a secondary review or approval by an individual independent of the preparer and knowledgeable of grant requirements. Planned Corrective Action: The Controller will prepare the monthly NIST Recovery Report and submit the report to the...
Condition: NIST Recovery Reports were prepared without evidence of a secondary review or approval by an individual independent of the preparer and knowledgeable of grant requirements. Planned Corrective Action: The Controller will prepare the monthly NIST Recovery Report and submit the report to the Vice President of Operations for review and approval. The Vice President of Operations will provide documented evidence of the review and approval to the Controller. Upon receipt of the documented evidence of review, the Controller will request that the Vice President of Operations initiate the recovery of the monthly NIST reimbursement amount. Contact person responsible for corrective action: Alan Kowalewski Anticipated Completion Date: 08/20/2026
Condition: During testing of subrecipient payments, we identified 15 instances in which payments to subrecipients were made more than 30 calendar days after receipt of a complete and approved invoice. Planned Corrective Action: During the audit period, the organization experienced delays in processi...
Condition: During testing of subrecipient payments, we identified 15 instances in which payments to subrecipients were made more than 30 calendar days after receipt of a complete and approved invoice. Planned Corrective Action: During the audit period, the organization experienced delays in processing certain subrecipient invoices. As a result, some subrecipients were not paid in accordance with the requirements of 2 CFR 200.305(b)(3). To address this finding, management has implemented the following corrective actions: Revised internal procedures to ensure payments are made within 30 calendar days of the approval of subrecipient invoices, regardless of when reimbursement is received from the federal awarding agency. Implemented a weekly aging report to identify subrecipient invoices approaching payment due dates and to ensure timely resolution. Provided additional training to the program, finance and the management teams on federal payment requirements and internal procedures. Established periodic management reviews to monitor compliance with payment timeliness requirements and identify process improvements as needed. Management fully implemented all corrective actions as of June 30, 2026. Contact person responsible for corrective action: Nancy Cummins, Controller Anticipated Completion Date: June 30, 2026
Finding 1237735 (2025-001)
Material Weakness 2025
CORRECTIVE ACTION PLAN Reference Number: 2025-001 – Internal Control over Federal Financial Reporting Name of Contact Person: Connie Franks , CEO A blue and black logo Description automatically generated Corrective Action: Corrective Action Plan Proposed Completion Date: September 23, 2025 Context a...
CORRECTIVE ACTION PLAN Reference Number: 2025-001 – Internal Control over Federal Financial Reporting Name of Contact Person: Connie Franks , CEO A blue and black logo Description automatically generated Corrective Action: Corrective Action Plan Proposed Completion Date: September 23, 2025 Context and Status of Correction Hanna’s House acknowledges the finding regarding the untimely submission of two quarterly SF-425 Federal Financial Reports. The two late reports identified in the 2025 audit occurred before the corrective actions established in response to the 2024 audit finding (2024-001) were implemented. As of September 23, 2025, Hanna’s House implemented additional procedures to improve the monitoring and tracking of federal reporting deadlines, strengthen oversight, and support the timely submission of required federal reports. These corrective actions were previously documented in Hanna’s House’s response to the 2024 audit finding. Although the prior finding included both SF-PPR and SF-425 reporting deficiencies, the corrective actions address the underlying reporting and monitoring requirements applicable to both programmatic and financial reporting. The procedures below have been implemented and remain in place. A. Reporting Responsibility and Accountability Hanna’s House has assigned responsibility for tracking federal reporting requirements, preparing required reports, and ensuring timely submission through the applicable federal reporting systems. Primary and backup staff have been assigned to provide continuity and accountability for reporting requirements, including during staff absences or transitions. Finance personnel are responsible for preparing and submitting the required SF-425 Federal Financial Reports, with executive leadership providing oversight. B. Reporting Calendar and Deadline Monitoring Hanna’s House established a federal reporting calendar to help ensure all required reporting deadlines are identified and monitored. The calendar: Includes quarterly and annual federal reporting deadlines based on the applicable Notices of Award. Establishes internal deadlines for report preparation, review, and submission. Includes automated reminders 30, 14, and 7 days before each reporting deadline. Is reviewed regularly by Finance and leadership to identify upcoming deadlines and address any potential issues in advance. C. Review and Oversight Hanna’s House has also established a review process to provide additional oversight of federal reporting. Under this process: Designated staff prepare the required reports and review the information for accuracy and completeness. Finance and executive leadership review reports prior to submission. Upcoming reporting deadlines are monitored and communicated to the appropriate staff. Quarterly compliance reviews are conducted to confirm that required reports have been completed and submitted timely. D. Ongoing Monitoring The reporting calendar, automated reminders, and supervisory review process provide ongoing monitoring of federal reporting requirements. Since these procedures were implemented, Hanna’s House has maintained timely submission of its required federal reports. This subsequent reporting history provides evidence that the corrective actions implemented in response to the prior-year finding have been effective. Hanna’s House will continue to monitor federal reporting deadlines and review compliance as part of its regular grant management process. Implementation Date and Current Status The corrective actions addressing Finding 2025-001 were implemented effective September 2025 in response to the prior-year audit finding. The two late SF-425 submissions identified in the 2025 audit occurred before these corrective actions were implemented. Since implementation, Hanna’s House has submitted its required federal reports timely, and the corrective procedures remain in place. Management considers the corrective actions associated with Finding 2025-001 fully implemented. Hanna’s House will continue to monitor the reporting process to ensure the procedures remain effective and federal reporting requirements continue to be met. Personnel Responsible for Implementation and Ongoing Oversight Connie Franks, Chief Executive Officer Corrective Action Implementation Date: September 23, 2025 Current Status: Corrective actions fully implemented.
Continuum of Care – Assistance Listing No. 14.267 Recommendation: We recommend that management implement and maintain procedures to ensure rent reasonableness determinations are performed, documented, and retained for all units receiving rental assistance prior to the first lease payment, on an annu...
Continuum of Care – Assistance Listing No. 14.267 Recommendation: We recommend that management implement and maintain procedures to ensure rent reasonableness determinations are performed, documented, and retained for all units receiving rental assistance prior to the first lease payment, on an annual basis, and if rental rates charged for the same unit are increased. Such documentation should be maintained in participant files and preserved in accordance with federal record retention requirements to support compliance with HUD regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The Organization acknowledges that rent reasonableness assessments were not performed and documented during the period under audit. To address this issue, the Organization will implement procedures requiring completion and documentation of a rent reasonableness review prior to approving rental assistance payments. Additionally, the Organization will maintain supporting documentation in participant files and conduct periodic reviews to ensure compliance with HUD rent reasonableness requirements. Name(s) of the contact person(s) responsible for corrective action: Jennifer Reason, COO Planned completion date for corrective action plan: 8/1/2026 If the US Department of Housing and Urban Development has questions regarding this plan, please call Ben Pinon at 615-256-8195 ext. 125.
Recommendation: We recommend that management implement and maintain procedures to ensure documented review and approval of employee timecards, payroll costs charged to federal programs and ensure compliance with federal requirements. Explanation of disagreement with audit finding: There is no disagr...
Recommendation: We recommend that management implement and maintain procedures to ensure documented review and approval of employee timecards, payroll costs charged to federal programs and ensure compliance with federal requirements. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: During the transition to a new payroll system, documentation evidencing management’s review and approval of employee timecards was not retained. Nashville Safe Haven Family Shelter, Inc will work with their payroll service provider to ensure that payroll records, including evidence of timecard review and approval, are appropriately retained and accessible, including during any future system transitions. Name(s) of the contact person(s) responsible for corrective action: Jennifer Reason, COO Planned completion date for corrective action plan: 8/1/2026
CORRECTIVE ACTION PLAN September 25, 2026 U.S. Department of Health and Human Services Park DuValle Community Health Center, Inc. respectively submits the following corrective action plan for the yearended December 31, 2025. Name and address of independent public accounting firm: Blue & Co., LLC 265...
CORRECTIVE ACTION PLAN September 25, 2026 U.S. Department of Health and Human Services Park DuValle Community Health Center, Inc. respectively submits the following corrective action plan for the yearended December 31, 2025. Name and address of independent public accounting firm: Blue & Co., LLC 2650 Eastpoint Pkwy., Suite 300 Louisville, Kentucky 40223 Audit period: December 31, 2025. The findings from the schedule of findings and questioned costs for the year ended December 31, 2025, are discussed below. The findings are numbered consistently with the numbers assigned in the Schedule. FINDINGS - FINANCIAL STATEMENT AUDIT 2025-001 Condition: During our audit procedures, we noted that bank reconciliations were not performed as part of close procedures. The absence of bank reconciliations increases the risk that cash could be materially misstated. Action: Management will implement policies and procedures by December 31, 2026, to ensure proper reconciliation of bank accounts. FINDINGS- FEDERAL AWARD PROGRAM AUDITS 2025-002 Condition: Sliding fee scale: There were several instances noted where the incorrect sliding fee discount was given to patients based on their verified incomes and household sizes, as well as instances in which patients were not evaluated for sliding fee discounts based on patient income and family size. Action: Managementwill implement internal control procedures by December 31, 2026, to ensure that sliding fee discounts are properly applied and posted to patient accounts for eligible encounters and that patients are evaluated for eligibility for sliding fee discounts.
All federally funded monies will be reported and spent as indicated in the agreement.
All federally funded monies will be reported and spent as indicated in the agreement.
Finding 1237664 (2025-001)
Material Weakness 2025
2025 CORRECTIVE ACTION PLAN July 21, 2026 Beacon, Inc. respectfully submits the following Corrective Action Plan for the year ended December 31, 2025. Name and address of independent public accounting firm: Blue & Co., LLC 720 E Pete Rose Way, Suite 100 Cincinnati, OH 45202 Audit period: January 01,...
2025 CORRECTIVE ACTION PLAN July 21, 2026 Beacon, Inc. respectfully submits the following Corrective Action Plan for the year ended December 31, 2025. Name and address of independent public accounting firm: Blue & Co., LLC 720 E Pete Rose Way, Suite 100 Cincinnati, OH 45202 Audit period: January 01, 2025 - December 31, 2025 Beacon, Inc.’s response to the findings from the December 31, 2025 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. Financial Statement Findings 2025-001 Finding: Preparation of Financial Statements Management’s response: Management concurs with the above finding and, accordingly, has engaged the auditors to assist with the preparation of the 2025 year-end external financial statements. Action planned: Engagement of the auditors to assist with the preparation of the 2025 year-end external financial statements. Management is currently reviewing the procedures and controls in place to address the preparation and review of external year-end financial statements and will revise and enhance as warranted. Implementation Date: Ongoing Responsible Person: Rev Forrest Gilmore, Executive Director
2025-001 – ALN 10.415 – Rural Rental Housing Loan – Special Tests and Provisions – Replacement Reserve & Reserve Withdrawals Management acknowledged the finding and will follow the Auditor's recommendations as listed in the Schedule of Findings and Questioned Costs. Person Responsible for Correction...
2025-001 – ALN 10.415 – Rural Rental Housing Loan – Special Tests and Provisions – Replacement Reserve & Reserve Withdrawals Management acknowledged the finding and will follow the Auditor's recommendations as listed in the Schedule of Findings and Questioned Costs. Person Responsible for Correction of Finding: Ms. Erika Turner, Executive Director Projected Completion Date: December 31, 2026
Finding Number: 2025-001 Finding Title: Activities Allowed or Unallowed, Allowable Costs/Cost Principles, and Reporting Program: 93.778 Grants to States for Medicaid Name of Contact Person Responsible for Corrective Action: Jennifer Bakkelund, Fiscal and Support Supervisor Corrective Action Planned:...
Finding Number: 2025-001 Finding Title: Activities Allowed or Unallowed, Allowable Costs/Cost Principles, and Reporting Program: 93.778 Grants to States for Medicaid Name of Contact Person Responsible for Corrective Action: Jennifer Bakkelund, Fiscal and Support Supervisor Corrective Action Planned: Work with courthouse to make salary adjustment entry to move the working costs to admin codes for the months prior to joining Time study. Once finished, will resubmit reports to show this change and the change of reporting the reduction in revenue on the 2556 report where it was only shown on the expense side and not the revenue side of the report in accordance with DHS instructions. Anticipated Completion Date: September 30, 2026
Finding Number: 2025-001 Finding Title: Reporting Program: 93.778 Grants to States for Medicaid Name of Contact Person Responsible for Corrective Action: Erin Sandbo - Support Services and Accounting Supervisor (Human Services) Corrective Action Planned: The cause of the errors resulted from two iss...
Finding Number: 2025-001 Finding Title: Reporting Program: 93.778 Grants to States for Medicaid Name of Contact Person Responsible for Corrective Action: Erin Sandbo - Support Services and Accounting Supervisor (Human Services) Corrective Action Planned: The cause of the errors resulted from two issues within the County's cost allocation and the County's Local Collaborative Time Study breakout process. First, the Public Health cost allocation was inadvertently entered using a "dup" (duplicate) key on the keyboard that was also being used for the Income Maintenance cost allocation. As a result, the same account code was used for two separate program allocations. This caused the allocation calculation to be carried forward incorrectly and resulted in Q1-2025 amount not being appropriately included in each subsequent quarterly calculation. The error ultimately affected the accuracy of the annual allocation reporting. Second, an adjustment was made to the County's "LCTS Breakout" spreadsheet that is used quarterly to calculate the line entries on the LCTS Cost Schedule. Following this spreadsheet adjustment, only a portion of the salary and fringe associated with the CHS Supervisor was deducted from the allocation amount. The entire salary and fringe amount should have been deducted. This resulted in an additional error in the allocation calculation and contributed to the overstatement of reported expenses. The County reviewed the affected DHS-3220 reports and corrected and resubmitted them to DHS on September 1, 2026. In addition, the County has reviewed the allocation process and will ensure that: • The appropriate account number/code is used for each program allocation. • Allocation calculations are accurate and consistent from quarter to quarter. • Compare the IFS User Selected Budget Report to the IFS Account Activity Report to verify that the allocation amounts are accurate and recorded in the appropriate program area. The County has revised and strengthened the "LCTS Breakout" spreadsheet developed by the Fiscal Officer. The revised spreadsheet is designed to provide greater assurance that salary and fringe amounts are accurately reflected and appropriately deducted. The Supervisor will continue to review and sign off on quarterly reports to provide a secondary level of verification to ensure that costs are allowed, properly allocated, and accurately reported. Anticipated Completion Date: The County has corrected and resubmitted the 2025 DHS-3220 reports to OHS as of September 1, 2026.
MEDICAL ASSISTANCE - LACK OF CASEFILE CONTROLS Recommendation: It is recommended the County implement formal internal review procedures over casefiles to ensure required procedures are completed and adequately documented. Explanation of disagreement with audit finding: There is no disagreement with ...
MEDICAL ASSISTANCE - LACK OF CASEFILE CONTROLS Recommendation: It is recommended the County implement formal internal review procedures over casefiles to ensure required procedures are completed and adequately documented. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The County will implement procedures over casefiles to ensure required procedures are completed and adequately documented. Name of the contact person responsible for corrective action plan: Kathleen Ryan, County: Auditor Planned completion date for corrective action plan: December 31, 2026
Allowable Activities & Costs – Board approval U.S. Department of the Interior – BOR Providing Water to At-Risk Natural Desert Terminal Lakes – Assistance Listing No. 15.508 Recommendation: We recommend that management strengthen procedures to ensure that all disbursements exceeding the board‑approva...
Allowable Activities & Costs – Board approval U.S. Department of the Interior – BOR Providing Water to At-Risk Natural Desert Terminal Lakes – Assistance Listing No. 15.508 Recommendation: We recommend that management strengthen procedures to ensure that all disbursements exceeding the board‑approval threshold receive documented approval prior to payment, and that compliance with this requirement is monitored consistently. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Corrective Action Plan: The finance team has been increased to include a director of finance and an accounting manager position. The position assists in the expansion of separation of duties and increased internal controls. The Conservancy has revised its procurement forms and process to ensure documented approval prior to payment. Name(s) of the contact person(s) responsible for corrective action: Peter Stanton Planned completion date for corrective action plan: October 2025.
Finding 2025-002 Condition The annual Project and Expenditure report was selected for testing. This report was not reviewed by an independent person before submission of the report. This sample was not statistically valid. Corrective Action Plan Corrective Action Planned: The Controller will prepare...
Finding 2025-002 Condition The annual Project and Expenditure report was selected for testing. This report was not reviewed by an independent person before submission of the report. This sample was not statistically valid. Corrective Action Plan Corrective Action Planned: The Controller will prepare the annual project and expenditure report and then provide the report to the Finance Director for review prior to submission. Name(s) of Contact Person(s) Responsible for Corrective Action: Suelena Lee, Controller, will complete the annual expenditure report. Renee Schwass, Finance Director, will review and submit the annual expenditure report. Anticipated Completion Date: This review procedure has been identified and included in our SOP.
Finding Number: 2025-004 Finding Title: Activities Allowed or Unallowed and Allowable Costs/Cost Principles Program: 93.563 Child Support Services Name of Contact Person Responsible for Corrective Action: Jenny Severson – Fiscal Officer Tiffany Bailey – Fiscal Manager Corrective Action Planned: The ...
Finding Number: 2025-004 Finding Title: Activities Allowed or Unallowed and Allowable Costs/Cost Principles Program: 93.563 Child Support Services Name of Contact Person Responsible for Corrective Action: Jenny Severson – Fiscal Officer Tiffany Bailey – Fiscal Manager Corrective Action Planned: The planned corrective action is to review report instructions regularly, accurately identify eligible revenue and expenditures for each report and resubmit any report corrections timely. A process has been implemented for verifying FTE payroll splits and verifying staff time is allocated to the appropriate programs. Anticipated Completion Date: December 31, 2026
Finding Number: 2025-005 Finding Title: Activities Allowed or Unallowed and Allowable Costs/Cost Principles, and Reporting Program: 93.778 Grants to States for Medicaid Name of Contact Person Responsible for Corrective Action: Jenny Severson – Fiscal Officer Tiffany Bailey – Fiscal Manager Correctiv...
Finding Number: 2025-005 Finding Title: Activities Allowed or Unallowed and Allowable Costs/Cost Principles, and Reporting Program: 93.778 Grants to States for Medicaid Name of Contact Person Responsible for Corrective Action: Jenny Severson – Fiscal Officer Tiffany Bailey – Fiscal Manager Corrective Action Planned: The planned corrective action is to review report instructions regularly, accurately identify eligible revenue and expenditures for each report and resubmit any report corrections timely. A process has been implemented for verifying FTE payroll splits and verifying staff time is allocated to the appropriate programs. Anticipated Completion Date: December 31, 2026
Finding Number: 2025-006 Finding Title: Eligibility - MAXIS Program: 93.778 Grants to States for Medicaid Name of Contact Person Responsible for Corrective Action: Kathryn Herding – Eligibility Supervisor Ashley VanOverbeke – Eligibility Supervisor Chantelle Fogelson – Eligibility Supervisor Correct...
Finding Number: 2025-006 Finding Title: Eligibility - MAXIS Program: 93.778 Grants to States for Medicaid Name of Contact Person Responsible for Corrective Action: Kathryn Herding – Eligibility Supervisor Ashley VanOverbeke – Eligibility Supervisor Chantelle Fogelson – Eligibility Supervisor Corrective Action Planned: The planned corrective action is to continue reminding and reviewing with staff on a regular basis and at unit meetings the need to utilize checklists with all applications and renewals, so all required documentation is on file, verify income and asset requirements, and complete case transfers correctly. Supervisors and/or Lead Workers will also complete case reviews for accuracy. Anticipated Completion Date: December 31, 2026
Finding Number: 2025-002 Finding Title: Procurement Policy Program: 10.561 State Administrative Matching Grants for the Supplemental Nutrition Assistance Program Name of Contact Person Responsible for Corrective Action: Tiffany Bailey – Fiscal Manager Corrective Action Planned: The planned correctiv...
Finding Number: 2025-002 Finding Title: Procurement Policy Program: 10.561 State Administrative Matching Grants for the Supplemental Nutrition Assistance Program Name of Contact Person Responsible for Corrective Action: Tiffany Bailey – Fiscal Manager Corrective Action Planned: The planned corrective action is to improve and update the agency policy for procurement that ensures the required federal components are met. Anticipated Completion Date: December 31, 2026
Finding Number: 2025-001 Finding Title: Activities Allowed or Unallowed and Allowable Costs/Cost Principles Program: 10.561 State Administrative Matching Grants for the Supplemental Nutrition Assistance Program Name of Contact Person Responsible for Corrective Action: Jenny Severson – Fiscal Officer...
Finding Number: 2025-001 Finding Title: Activities Allowed or Unallowed and Allowable Costs/Cost Principles Program: 10.561 State Administrative Matching Grants for the Supplemental Nutrition Assistance Program Name of Contact Person Responsible for Corrective Action: Jenny Severson – Fiscal Officer Tiffany Bailey – Fiscal Manager Corrective Action Planned: The planned corrective action is to review report instructions regularly, accurately identify eligible revenue and expenditures for each report and resubmit any report corrections timely. A process has been implemented for verifying FTE payroll splits and verifying staff time is allocated to the appropriate programs. Anticipated Completion Date: December 31, 2026
Corrective Action Plan Section III - Federal Award Findings and Questioned Costs Finding 2025-001 Name of Contact Person: Felicia Chester, Executive Director Corrective Action: We will implement proper internal control procedures for the Public and Indian Housing program elegibility requirements. Ma...
Corrective Action Plan Section III - Federal Award Findings and Questioned Costs Finding 2025-001 Name of Contact Person: Felicia Chester, Executive Director Corrective Action: We will implement proper internal control procedures for the Public and Indian Housing program elegibility requirements. Mangement has established a checklist for applications and will establish checklists for move-ins and move-outs. Proposed Completion Date: Immediately
Management Response: The Municipality acknowledges the finding regarding the HUD REAC reporting requirements. To address this matter directly and strengthen compliance oversight, the Municipality contracted a specialized REAC consultant who has been actively assisting our team since last year. Throu...
Management Response: The Municipality acknowledges the finding regarding the HUD REAC reporting requirements. To address this matter directly and strengthen compliance oversight, the Municipality contracted a specialized REAC consultant who has been actively assisting our team since last year. Through this partnership, significant progress has been made, and municipal REAC reporting is now nearly up to date, despite unforeseen administrative delays caused by past government shutdowns and operational closures. Management remains fully dedicated to maintaining compliance with all federal housing program standards. With the specialist's ongoing technical assistance and established reporting timelines, the Municipality expects to have all outstanding REAC submissions fully updated and all future reports filed in a timely manner for calendar year 2026.
Finding 2025-001 Repeat of finding 2024-001 Condition There was not a review/approval performed of the annual reserve deposit tested and its entry for the loan. The sample was not statistically valid Corrective Action Plan Corrective Action Planned: The control deficiency has been discussed with the...
Finding 2025-001 Repeat of finding 2024-001 Condition There was not a review/approval performed of the annual reserve deposit tested and its entry for the loan. The sample was not statistically valid Corrective Action Plan Corrective Action Planned: The control deficiency has been discussed with the Department’s management and we acknowledge our responsibility for a review and approval process. The Board was aware that this condition existed and realizes that the concentration of duties and responsibilities in a limited number of individuals is not desirable from a control point of view. The Department is now using our Fire Board Treasurer to review and confirm deposits and account balances for our USDA loan and reserve payments. This provides an additional, objective layer of duty separation for our financial work. This position is currently held by Mark Eastman from the Town of Perry, who is not part of our in-house management team. Mr. Eastman signed a written statement certifying his review for FY2026. As part of a broader separation of duties strategy, the Department now employs a Business Manager. This role has access to our QuickBooks accounting software to review all transactions, balances, and journal entries, with a directive to escalate any discrepancies found. Name of Contact Person Responsible for Corrective Action: Jenny Minter, Fire Chief Anticipated Completion Date: January 1, 2026
Finding 1237527 (2025-002)
Material Weakness 2025
See the Corrective action plant for chart/table
See the Corrective action plant for chart/table
Corrective Action Plan: All files for the House of Joseph Residence are now reviewed on a quarterly basis by the case manager and the program director, and a checklist has been created so that case managers can confirm that all necessary documents are contained within a given client’s file. New inco...
Corrective Action Plan: All files for the House of Joseph Residence are now reviewed on a quarterly basis by the case manager and the program director, and a checklist has been created so that case managers can confirm that all necessary documents are contained within a given client’s file. New income certifications, which are part of the checklist for documents that need to be in a client’s file, have been completed as well and the two files lacking documentation to support the annual income reported by the tenant have been corrected. Contact Person Responsible for Corrective Action: Eugene Halus (COO), John Bates (Deputy Director, Programs), and Eugene Watson (Program Manager) Anticipated Completion Date of Corrective Action: Corrections were completed in August 2026.
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