Corrective Action Plans

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2022- 003 - Corrective Action Plan ? Lack of detailed receivable listing of fraud recoveries. Contact person ? Executive Director. Corrective action planned ? A detailed receivable listing of fraud recoveries will be kept. Anticipated completion date ? Within the next fiscal year.
2022- 003 - Corrective Action Plan ? Lack of detailed receivable listing of fraud recoveries. Contact person ? Executive Director. Corrective action planned ? A detailed receivable listing of fraud recoveries will be kept. Anticipated completion date ? Within the next fiscal year.
2022- 002 - Corrective Action Plan ? Unnecessary legal expenses. Contact person ? Executive Director. Corrective action planned ? Future legal expenses will be a necessary program expense. Anticipated completion date ? Within the next fiscal year.
2022- 002 - Corrective Action Plan ? Unnecessary legal expenses. Contact person ? Executive Director. Corrective action planned ? Future legal expenses will be a necessary program expense. Anticipated completion date ? Within the next fiscal year.
View Audit 52829 Questioned Costs: $1
2022- 001 - Corrective Action Plan ? Lack of supporting documentation for some disbursements. Contact person ? Executive Director. Corrective action planned ? Supporting documentation will be maintained for all disbursements. Anticipated completion date ? Within the next fiscal year.
2022- 001 - Corrective Action Plan ? Lack of supporting documentation for some disbursements. Contact person ? Executive Director. Corrective action planned ? Supporting documentation will be maintained for all disbursements. Anticipated completion date ? Within the next fiscal year.
View Audit 52829 Questioned Costs: $1
Name of auditee: Santa Monica New Hope Courtyard Apartments HUD auditee identification number: 122-HD046-WPD-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended June 30, 2022 CAP prepared by Name: Christien Tran Position: Management agent representative Telep...
Name of auditee: Santa Monica New Hope Courtyard Apartments HUD auditee identification number: 122-HD046-WPD-NP Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended June 30, 2022 CAP prepared by Name: Christien Tran Position: Management agent representative Telephone number: 323-838-8556 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition # 2022-001 Comments on Finding and Recommendation: The Corporation's required deposit of $34,324 to the residual receipts account per the June 30, 2021 Computation of Surplus Cash, Distributions and Residual Receipts was not deposited within 90 days of the fiscal year end. Action(s) taken or planned on the finding: Management deposited $34,324 into the residual receipts fund on November 8, 2021.
View Audit 53554 Questioned Costs: $1
Views of responsible officials: The Organization agrees with the finding and the recommendation will be implemented. Controls implemented include scheduling of automatic transfers to our reserve for replacement savings account as well as updating our treasury standard operating procedures to ensure ...
Views of responsible officials: The Organization agrees with the finding and the recommendation will be implemented. Controls implemented include scheduling of automatic transfers to our reserve for replacement savings account as well as updating our treasury standard operating procedures to ensure funds are available for the transfer.
Views of Responsible Officials: Annual budgets will begin being submitted in 2023 now that audits are caught up in the hope we can bring our rental rates and approved budgets closer into alignment with current rental rates and cost to operate in the DFW area.
Views of Responsible Officials: Annual budgets will begin being submitted in 2023 now that audits are caught up in the hope we can bring our rental rates and approved budgets closer into alignment with current rental rates and cost to operate in the DFW area.
Material Weakness ? Internal Control over Compliance & Compliance Testing The Organization will reach out to HUD again to seek assistance to resolve the REAC system technical issues in order to move forward.
Material Weakness ? Internal Control over Compliance & Compliance Testing The Organization will reach out to HUD again to seek assistance to resolve the REAC system technical issues in order to move forward.
Name of auditee: National Church Residences of Lubbock, TX HUD auditee identification number: 113-EE072 Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended March 31, 2022 CAP prepared by Name: Jill Kolb Position: Vice President of Housing Accounting Telephone nu...
Name of auditee: National Church Residences of Lubbock, TX HUD auditee identification number: 113-EE072 Name of audit firm: Dauby O'Connor & Zaleski, LLC Period covered by the audit: Year ended March 31, 2022 CAP prepared by Name: Jill Kolb Position: Vice President of Housing Accounting Telephone number: 614-451-2151 Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations Statement of condition #2022-001 (CFDA 14.157): The required monthly deposits to the reserve for replacements account were not made during the year ended March 31, 2022. Recommendation: Management should make an additional deposit(s) in future years until all required deposits have been made or request approval from HUD to suspend the required reserve for replacement deposits. Action(s) Taken or Planned on the Finding: Management has requested suspension of required reserve for replacement deposits. As of the report date, HUD has not approved this request.
Finding 2022-002 Federal Agency Name: U.S. Department of Housing and Urban Development Program Name: Section 223(f) Mortgage Insurance for the Purchase of Refinancing of Existing Multifamily Housing Projects Federal Financial Assistance Listing #14.155 Finding Summary: The Project?s internal contro...
Finding 2022-002 Federal Agency Name: U.S. Department of Housing and Urban Development Program Name: Section 223(f) Mortgage Insurance for the Purchase of Refinancing of Existing Multifamily Housing Projects Federal Financial Assistance Listing #14.155 Finding Summary: The Project?s internal control process requires approval of timesheets. During testing, there was one instance where an employee?s timesheet was not approved and one instance where an employee?s timesheet was approved after payroll; however, we were unable to determine whether the review occurred within a reasonable amount of time after the payroll period. Responsible Individuals: Lana Walter, Manager, Regional Affordable Housing and Matt Sieler, Supervisor Accounting Corrective Action Plan: We will review our procedures with applicable employees to ensure compliance with designed controls. Anticipated Correction Date: January 31, 2022
Statement of Condition 2022-001 (Assistance Listing 14.157 and 14.195): The Corporation did not make all of the HUD required reserve for replacement deposits for the year ended November 30, 2022. Recommendation: Management should transfer $1,423 from the operating cash account to the reserve for re...
Statement of Condition 2022-001 (Assistance Listing 14.157 and 14.195): The Corporation did not make all of the HUD required reserve for replacement deposits for the year ended November 30, 2022. Recommendation: Management should transfer $1,423 from the operating cash account to the reserve for replacements fund. Management Response: Agree. On December 16, 2022, management transferred $1,423 from the operating account to the reserve for replacements fund.
View Audit 44892 Questioned Costs: $1
Management will deposit $4,198 into the Project?s Reserve for Replacement account by December 31, 2022.
Management will deposit $4,198 into the Project?s Reserve for Replacement account by December 31, 2022.
View Audit 52834 Questioned Costs: $1
FINDING 2022-002 ?Family Self-Sufficiency Program ? Special Provisions ? Non-Compliance and Significant Deficiency? SHA RESPONSE The Springfield Housing Authority acknowledges that the Family Self-Sufficiency program files did not adequately document client engagement activities provided by FSS st...
FINDING 2022-002 ?Family Self-Sufficiency Program ? Special Provisions ? Non-Compliance and Significant Deficiency? SHA RESPONSE The Springfield Housing Authority acknowledges that the Family Self-Sufficiency program files did not adequately document client engagement activities provided by FSS staff. The SHA attributes two factors to this deficiency: the inability to meet in-person with program participants during the COVID-19 pandemic negatively impacted the staff-client relationship and SHA FSS staff did not properly document contacts with participants in participant files. Further, through internal quality control reviews, the Springfield Housing Authority recognized program leadership was prohibiting successful implementation of the FSS program, identified program deficiencies and implemented changes necessary to correct identified deficiencies. The SHA will take the following corrective actions to correct the errors and/or prevent the errors moving forward: ? The Director of Self-Sufficiency Programs will conduct reviews of 100% of FSS participant files on a weekly basis to ensure monthly meetings are scheduled with FSS participants and the outcome of said meetings, to ensure all contractual and programmatic forms are executed properly and file documentation systems are maintained, etc. ? The Director of Self-Sufficiency Programs and Family Self-Sufficiency Specialists will be provided with additional internal and external training opportunities relative to FSS Program Best Practices and Case Management by December 31, 2023. ? 100% of SHA FSS Staff will be provided with and certified in HUD Family Self-Sufficiency Program training. ? The Director of Self-Sufficiency Programs will re-review the files identified with errors during the independent audit and resolve the errors in accordance with the SHA HUD Approved FSS Action Plan and HUD rules and regulations by September 30, 2023. PERSON RESPONSIBLE Melissa Huffstedtler ANTICIPATED COMPLETION DATE December 31, 2023
FINDING 2022-001 ?Public Housing Tenant Files ? Eligibility ? Internal Control Over Tenant Files Non-Compliance and Significant Deficiency? SHA RESPONSE The Springfield Housing Authority acknowledges the eleven (11) errors as delineated in the full 2022 FYE audit report. In 2022, the Springfield ...
FINDING 2022-001 ?Public Housing Tenant Files ? Eligibility ? Internal Control Over Tenant Files Non-Compliance and Significant Deficiency? SHA RESPONSE The Springfield Housing Authority acknowledges the eleven (11) errors as delineated in the full 2022 FYE audit report. In 2022, the Springfield Housing Authority Public Housing program employed three (3) Asset Managers, three (3) Occupancy Specialists and one (1) Program Integrity Specialist. Due to post COVID-19 turnover and unqualified workers in the local workforce, the SHA has experienced a higher than usual turnover rate in the positions that conduct rent calculations. The primary function of the Program Integrity Specialist position is to audit and quality control tenant files and rent calculations conducted by Occupancy Specialists. The Asset Managers are responsible for reviewing 3% of recertifications audited by the Program Integrity Specialist position as an additional quality control measure. Further, during the auditor?s closeout meeting with the SHA Management team, the auditors stated that they observed that the SHA team conducted necessary file audits and identified deficiencies, however they did not observe corrections to the identified deficiencies upon staff notification. This error rate was directly attributable to the high turnover rate of Occupancy Specialists during the 2022 fiscal year. The SHA will take the following corrective actions to correct the errors and/or prevent the errors moving forward: ? The Program Integrity Specialist will conduct reviews of 100% of annual and interim recertifications for public housing tenants by December 31, 2023. ? The Program Integrity Specialist will ensure 100% audited file corrections are completed by the Occupancy Specialists, monthly. ? The Asset Manager(s) will review 10% of the recertifications audited by the Program Integrity Specialist as an additional quality control measure by December 31, 2023. ? The Asset Managers, Occupancy Specialists and Program Integrity Specialist will be provided with additional internal and external training opportunities in low rent public housing rent calculations and program integrity by December 31, 2023. ? The Asset Managers will re-review the files identified with errors during the independent audit and resolve the errors in accordance with the SHA Admissions and Continued Occupancy Plan and HUD rules and regulations by September 30, 2023. PERSON RESPONSIBLE Melissa Huffstedtler ANTICIPATED COMPLETION DATE December 31, 2023
CANTON PROPERTIES, INC. Corrective Action Plan Name of auditee: Canton Properties, Inc. d/b/a Austin Bluff Apartments HUD auditee identification number : HUD Project N0 113-11189 Name of audit firm: Carter & Company, CPA Period covered by the audit year: October 1, 2021 through September 30, 2022 CA...
CANTON PROPERTIES, INC. Corrective Action Plan Name of auditee: Canton Properties, Inc. d/b/a Austin Bluff Apartments HUD auditee identification number : HUD Project N0 113-11189 Name of audit firm: Carter & Company, CPA Period covered by the audit year: October 1, 2021 through September 30, 2022 CAP prepared by: Name: Lloyd Kitchen Jr. Position Executive Vice President Telephone Number (469) 371-0446 1. Current Findings on the Schedule of Findings, Questioned Cost and Recommendations: Finding 2022-01 As of September 30, 2022, the corporation failed to make surplus cash deposit as required by the Regulatory Agreement to the Residual Receipts Reserve Account. (1) Comments on the Finding and each Recommendation. The Corporation should deposit amounts due to the Residual Receipts Reserve Account within a timely manner of the audit report issuance date. (2) Actions Taken on the Finding The Corporations intends on complying wit the requirements established by the Regulatory Agreement and therefore will fund the Residual Receipts Reserve account by the available surplus cash calculation as of September 30, 2021, of $112,033 during 2023 when the funds are available. Corrective Action Plan Name of auditee: Canton Properties, Inc., d/b/a Austin Bluff Apartments HUD auditee identification number: HUD Project No. 113-11189 Name of audit firm: Carter & Company, CPA Period covered by the audit year: October 1, 2021, through September 30, 2022 CAP prepared by: Name: Anne White Position: Regional Manager Telephone number: 469-470-2702 1. Current Findings on the Schedule of Findings, Questioned Costs, and Recommendations: Finding 2022?01 As of September 30, 2022, the Corporation failed to make surplus cash deposit as required by the Regulatory Agreement to the Residual Receipts Reserve Account. (1) Comments on the Finding and Each Recommendation. The Corporation should deposit amounts due to the Residual Receipts Reserve Account within a timely manner of the audit report issuance date. (2) Actions Taken on the Finding. The Corporation intends on complying with the requirements established by the Regulatory Agreement and therefore will fund the Residual Receipts Reserve Account by the available surplus cash calculated as of September 30, 2021, of $112,033 during 2023 when the funds are available.
Oversight Agency for Audit, Senior Citizens Housing Development Corporation of Montgomery County, operating as Council House, respectfully submits the following corrective action plan for the year ended September 30, 2022. Name and address of independent public accounting firm: Bellows Associates,...
Oversight Agency for Audit, Senior Citizens Housing Development Corporation of Montgomery County, operating as Council House, respectfully submits the following corrective action plan for the year ended September 30, 2022. Name and address of independent public accounting firm: Bellows Associates, P.A., 5401 N University Drive, Suite 201, Coral Springs, Florida 33067 Audit period: October 1, 2021 through September 30, 2022 The findings from the September 30, 2022 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the number in the schedule. FINDING No. 2022-003: Section 8 Housing Assistance Payments Program, CFDA 14.195 Recommendation: The Project should implement procedures to ensure appropriate documentation of the reasoning for passing over applicants. Action Taken: Training in waiting list procedures has been conducted with managers. It is EHDOC policy that when passing over an applicant on the waiting list there must be proper notes in One Site and appropriate documentation in the applicant file. Random applicant files will be reviewed to ensure proper procedures are followed. If the audit Oversight Agency has questions regarding these plans, please call Christine Harris at 954-835-9200. Sincerely yours, Christine Harris Accounting Manager
Oversight Agency for Audit, Senior Citizens Housing Development Corporation of Montgomery County, operating as Council House, respectfully submits the following corrective action plan for the year ended September 30, 2022. Name and address of independent public accounting firm: Bellows Associates,...
Oversight Agency for Audit, Senior Citizens Housing Development Corporation of Montgomery County, operating as Council House, respectfully submits the following corrective action plan for the year ended September 30, 2022. Name and address of independent public accounting firm: Bellows Associates, P.A., 5401 N University Drive, Suite 201, Coral Springs, Florida 33067 Audit period: October 1, 2021 through September 30, 2022 The findings from the September 30, 2022 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the number in the schedule. FINDING No. 2022-002: Section 8 Housing Assistance Payments Program, CFDA 14.195 Recommendation: The Project should implement procedures to ensure that rent increases are submitted for approval in a timely manner and that all approved gross rent changes are applied and captured in the period of approval. Action Taken: In 2023, Compliance will be beginning to monitor rent increases to ensure they are submitted timely. Compliance will also be monitoring approved gross rent changes to ensure that new rents are applied timely. If the audit Oversight Agency has questions regarding these plans, please call Christine Harris at 954-835-9200. Sincerely yours, Christine Harris Accounting Manager
Oversight Agency for Audit, Senior Citizens Housing Development Corporation of Montgomery County, operating as Council House, respectfully submits the following corrective action plan for the year ended September 30, 2022. Name and address of independent public accounting firm: Bellows Associates,...
Oversight Agency for Audit, Senior Citizens Housing Development Corporation of Montgomery County, operating as Council House, respectfully submits the following corrective action plan for the year ended September 30, 2022. Name and address of independent public accounting firm: Bellows Associates, P.A., 5401 N University Drive, Suite 201, Coral Springs, Florida 33067 Audit period: October 1, 2021 through September 30, 2022 The findings from the September 30, 2022 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the number in the schedule. FINDING No. 2022-001: Section 8 Housing Assistance Payments Program, CFDA 14.195 Recommendation: The Project should implement procedures to ensure all documentation related to applicants and tenants are properly executed and maintained, and that the manager verifies eligibility by obtaining all required documents for potential tenants while verifying and maintaining support for tenant income eligibility through the EIV system in a timely manner. Action Taken: Individual and group training will be conducted with managers in following the proper procedures when taking applications and moving in a new tenant. Going forward Compliance has arranged to review the move-in files for Council House to ensure all required forms are signed and dated. Alerts have been activated in One Site to remind managers when it is time to pull the initial EIV Income Report. If the audit Oversight Agency has questions regarding these plans, please call Christine Harris at 954-835-9200. Sincerely yours, Christine Harris Accounting Manager
Finding Reference Number: 2022-001 Concur or Do Not Concur: Concur Agree or Disagree with Auditor Recommendations: Agree Actions Taken or Planned on the Finding: Management agrees with the finding. The related project will reimburse the Project for the costs in the amount of $6,570. Completion Da...
Finding Reference Number: 2022-001 Concur or Do Not Concur: Concur Agree or Disagree with Auditor Recommendations: Agree Actions Taken or Planned on the Finding: Management agrees with the finding. The related project will reimburse the Project for the costs in the amount of $6,570. Completion Date: August 11, 2022
View Audit 45643 Questioned Costs: $1
Finding 46942 (2022-003)
Significant Deficiency 2022
Recommendation: CLA recommended that the District implement a review process over the reporting requirements related to the Child Nutrition Cluster during the fiscal year. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to fin...
Recommendation: CLA recommended that the District implement a review process over the reporting requirements related to the Child Nutrition Cluster during the fiscal year. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Management has begun reviewing food service claims prior to submission to DPI Name(s) of the contact person(s) responsible for corrective action: Cari Guden, Administrator Planned completion date for corrective action plan: June 30, 2022
Views of Responsible Officials, Corrective Action Plans, and Contact Information Pupil Services and Attendance will continue to provide policy guidance: 1. Provide ongoing reminders every other month through the Schoology communication platform regarding accurate enrollment, withdrawal codes and t...
Views of Responsible Officials, Corrective Action Plans, and Contact Information Pupil Services and Attendance will continue to provide policy guidance: 1. Provide ongoing reminders every other month through the Schoology communication platform regarding accurate enrollment, withdrawal codes and the MYPLN Essential Tips training to support with the withdrawal process, codes, and documentation. 2. Pupil Services and Attendance will continue to post resource tools such as the Certify Rules (this automated data validation tool allows users to efficiently identify data errors or omissions to improve the quality of student data in MiSiS) to support accurate enrollment and withdrawal procedures. 3. Pupil Services and Attendance will communicate with Local District Administration on disseminating information to school-site designees with audit findings to participate in the MYPLN training on accurate enrollment and withdrawal codes during school year 2023-24. 4. Pupil Services and Attendance will communicate with Office of Organizational Excellence to support in messaging the availability of the MYPLN training to support with the withdrawal process, codes, and documentation. 5. Will obtain written acknowledgement for completion of the MYPLN Essential Tips training to support with the withdrawal process, codes, and documentation from the schools identified with audit findings. Name: Elsy Rosado Title: Director, Pupil Services and Attendance Telephone: (213) 241-3844
Comments on the finding and each recommendation: The Corporation's required deposit into the residual receipts account per the June 30, 2021 Computation of Surplus Cash, Distributions and Residual Receipts was not deposited within 90 days of the fiscal year end. Management should make all required r...
Comments on the finding and each recommendation: The Corporation's required deposit into the residual receipts account per the June 30, 2021 Computation of Surplus Cash, Distributions and Residual Receipts was not deposited within 90 days of the fiscal year end. Management should make all required residual receipts deposits per the annual Computation of Surplus Cash, Distributions and Residual Receipts within 90 days after the fiscal year end. Action(s) taken or planned on the finding: Agree. Management deposited $233 into the residual receipts fund on June 30, 2022.
View Audit 53845 Questioned Costs: $1
Name of auditee: Shenandoah Haven HUD auditee identification number: 086-HD031 Name of audit firm: Johnson, Hickey, & Murchison, P.C. Period covered by the audit: Year ended June 30, 2022 Corrective Action Plan prepared by: Name: Myra Walker Position: Director of Housing Telephone 931-432...
Name of auditee: Shenandoah Haven HUD auditee identification number: 086-HD031 Name of audit firm: Johnson, Hickey, & Murchison, P.C. Period covered by the audit: Year ended June 30, 2022 Corrective Action Plan prepared by: Name: Myra Walker Position: Director of Housing Telephone 931-432-4111 Findings ? Federal Awards Program Findings Reference Number: 2022-001 Federal Agency: Department of Housing and Urban Development Federal Program: Supportive Housing for Persons with Disabilities CFDA Number: 14.181 Management?s response: Management concurs with the finding. Corrective Action Plan: Management will request a rent increase when the property is eligible and budget for monthly tax and escrow deposits to prevent future shortfalls in escrow cash. Implementation Date: Immediately.
Identifying Number: 2022-001 Finding: The Organization failed to make the required deposits into the replacement reserve account for two months. Contact Person Responsible for Corrective Action: Richard Manall, CFO Corrective Action Taken or Planned: September 14, 2022 Anticipated Completion Date: A...
Identifying Number: 2022-001 Finding: The Organization failed to make the required deposits into the replacement reserve account for two months. Contact Person Responsible for Corrective Action: Richard Manall, CFO Corrective Action Taken or Planned: September 14, 2022 Anticipated Completion Date: A monthly recurring accounts payable batch has been created to resolve this occurrence.
2022-001 Eligibility Housing Voucher Cluster Material Weakness in Internal Control Material Noncompliance Condition: Out of an approximate population of 1,436 tenants, 43 tenant files were tested and the following deficiencies were noted: ? 13 files had incorrect utility allowance calculations, ? ...
2022-001 Eligibility Housing Voucher Cluster Material Weakness in Internal Control Material Noncompliance Condition: Out of an approximate population of 1,436 tenants, 43 tenant files were tested and the following deficiencies were noted: ? 13 files had incorrect utility allowance calculations, ? 12 files had an incorrect income calculation, ? 2 files utilized incorrect payment standard, and ? 1 file was missing the 214 declaration for all tenants in household. Auditor Recommendations: The Authority should consider reevaluating their established procedures and controls in place to ensure full compliance in regards to eligibility. The Authority needs to consider the impact to the rest of the population of tenant files that were not selected as part of the auditor?s sample. Action Taken: This audit provides an opportunity for the Lakeland Housing Authority staff in correcting problems identified during the audit, we are implementing new procedures and increasing staff proficiency. The plan is as follows: ? The department under the supervision of Carlos Pizarro has hired an additional Quality Control and Compliance Specialist Courtney Mitchell, from now until done she will be leading with the assistance of the program's Assistant Manager Alondra Baez a full 100% file audit, ? The current staff will be re-trained on income calculation, file management, fair housing, occupancy, inspections, SEMAP, etc? ? The staff will continue to use a quality control sheet while processing all recertifications or changes, ? The HCV program issued a task order to one of the consultants to help us monitor the progress of our internal file audit.
2022-002 Eligibility Public and Indian Housing Program ? AL No. 14.850 Material Weakness in Internal Control Material Noncompliance Condition: Out of an approximate population of 257 tenants, 30 tenant files were tested and the following deficiencies were noted: ? 5 files had incorrect income calc...
2022-002 Eligibility Public and Indian Housing Program ? AL No. 14.850 Material Weakness in Internal Control Material Noncompliance Condition: Out of an approximate population of 257 tenants, 30 tenant files were tested and the following deficiencies were noted: ? 5 files had incorrect income calculations, and ? 1 file was completed but not entered into the system. Auditor Recommendations: The Authority should consider reevaluating their established procedures and controls in place to ensure full compliance in regards to eligibility. The Authority needs to consider the impact to the rest of the population of tenant files that were not selected as part of the auditor?s sample. Action Taken: This audit provides an opportunity for the Lakeland Housing Authority staff to correct problems identified during the audit, we are implementing new procedures and increasing staff proficiency. The plan is as follows: ? The department under the supervision of Carlos Pizarro has entered into a contract with a company named Preferred Compliance, we will be asking them to do a 100% review on all the public housing files, they are already reviewing all the files including admissions for the Low-Income Housing Tax Credits, ? The current staff will be re-trained on income calculation, file management, fair housing, occupancy, inspections, etc? ? The staff will continue to use a quality control sheet while processing all recertifications or changes,
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