Corrective Action Plans

Browse how organizations respond to audit findings

Total CAPs
55,718
In database
Filtered Results
5,404
Matching current filters
Showing Page
84 of 217
25 per page

Filters

Clear
Active filters: Eligibility
Corrective Action Plan: As of 5/1/2024, Community Health Partners merged with One Health, thus adopting the sliding fee scale policies and procedures. One Health employs Patient Financial Services Staff that support and review the sliding scale application process, in addition to front desk staff as...
Corrective Action Plan: As of 5/1/2024, Community Health Partners merged with One Health, thus adopting the sliding fee scale policies and procedures. One Health employs Patient Financial Services Staff that support and review the sliding scale application process, in addition to front desk staff assisting with the initial application. Anticipated Completion Date: 12/31/2024 Contact Person Responsible for Corrective Action: Emily Faricy – Associate Vice President Finance
Identifying Number: 2024-0001 Finding: Eligibility – Determining Federal Direct Student Loan Awards Applicable Regulation: Per 34 CFR 685.203(b)(iii), in the case of a graduate or professional student for a period of enrollment beginning on or after July 1, 2012, the total amount the student may bo...
Identifying Number: 2024-0001 Finding: Eligibility – Determining Federal Direct Student Loan Awards Applicable Regulation: Per 34 CFR 685.203(b)(iii), in the case of a graduate or professional student for a period of enrollment beginning on or after July 1, 2012, the total amount the student may borrow for any academic year of study under the Unsubsidized Loan program may not exceed $8,500. Per 34 CFR 685.203(c)(2)(v), the additional amount that a student described in paragraph (c)(1)(i) of this section may borrow under the Direct Unsubsidized Loan Program for any academic year of student may not exceed the following: in the case of a graduate or professional student, $12,000. Finding: UWS improperly awarded 6 out of 6 students Unsubsidized Federal Direct Loans in excess of the maximum amount for one academic year of $20,500. Summary: During testing of eligibility, six out six students selected for testing within the Doctor of Naturopathic Program were overawarded Unsubsidized Federal Direct Loans. Eligibility testing was performed over 40 other students with no exceptions. We determined that UWS improperly awarded 6 out of 6 students Unsubsidized Federal Direct Loans in excess of the maximum amount for one academic year of $20,500. The total overawards accumulated to $119,443 in total loan funds. The students were awarded the higher annual Direct Unsubsidized Loan limits for certain graduate and professional health professions students. Schools may award the increased unsubsidized amounts to students who are enrolled at least half time in certain health professions programs. The programs must be accredited by specific accrediting agencies for students to qualify for additional unsubsidized loan amounts. The UWS Naturopathic Medicine Doctoral program has not yet achieved the required accreditation from The Council on Naturopathic Medical Education Corrective Action Planned or Taken: During the course of an internal audit of student awards in the Naturopathic Medicine Doctoral program it was determined that the required programmatic accreditation had not been achieved from the Council on Naturopathic Medical Education to qualify for the additional Health Professions unsubsidized loan eligibility. As a result of this finding a thorough audit was completed for all students that were enrolled in the program since the first class began in October of 2023. In total six students were identified, and awards were adjusted to the proper annual loan limit of $20,500. The Institution made students whole by forgiving any student balances that would have been paid by theover award amount. In addition, the software configuration was changed to ensure moving forward that students receive up to the proper maximum of $20,500 until proper accreditation is achieved. Contact Person: Michelle Miller, Senior Vice President of Enrollment Management mmiller10@tcsedsystem.edu Anticipated Completion Date: September 13, 2024
View Audit 331120 Questioned Costs: $1
Finding 513121 (2024-001)
Significant Deficiency 2024
2024-001 ALN 14.195 – Section 8 Housing Assistance Payments Program – Eligibility Management acknowledged the finding and will follow the Auditor's recommendations as listed in the Schedule of Findings and Questioned Costs. Person Responsible for Correction of Finding: Cole Carroll, Executive Direct...
2024-001 ALN 14.195 – Section 8 Housing Assistance Payments Program – Eligibility Management acknowledged the finding and will follow the Auditor's recommendations as listed in the Schedule of Findings and Questioned Costs. Person Responsible for Correction of Finding: Cole Carroll, Executive Director Projected Completion Date: June 30, 2025
Finding 2024-001: Student Financial Assistance Cluster-Student Eligibility Criteria: In accordance with 34 CFR 668.165 (a), before an institution disburses title IV program funds for any award year, the institution must notify a student of the amount of funds that the student or his or her parent c...
Finding 2024-001: Student Financial Assistance Cluster-Student Eligibility Criteria: In accordance with 34 CFR 668.165 (a), before an institution disburses title IV program funds for any award year, the institution must notify a student of the amount of funds that the student or his or her parent can expect to receive under each title IV program and how and when those funds will be disbursed. Additionally, when Direct Loans are being credit to a student's account, the institution must notify the student, or parent in writing of the date and amount of disbursement as well as the timing and process by which a parent may cancel the loan. The notification process is often completed by either an award letter or college financing plan. Controls were not in place to ensure that college financing plans were emailed to all required students and/or parents. Condition: The college notifies students of Title IV funding by emailing a college financing plan to the student and/or parent. The college's manual process to identify students who should be notified of the Title IV funding did not identify three students out of forty tested that should have received a college financing plan. Cause: The college process to notify students and/or parents, involves a manual process to idently those who should receive a college financing plan. College financing plans are distributed by email to the student/ and or parent. The college does not have a system in place to verify that everyone who received Title IV funding received a College Financing Plan. Effect: The college did not provide notification via a College Financing Plan of Title IV funding to three of its students as required and potentially could have additional student that did not receive proper notification. Repeat Finding: This is not a repeat finding Recommendation: We recommend that the college implement procedures to ensure all students receive notification of Title IV funding as required under 34 CFR 668.165 (a). Questioned Cost: None View of Responsible Officials and Planned Corrective Action Plan: Responsible Party: Executive Director of Finance and Financial Aid Corrective Action Plan: To ensure that alt students and their parents are adequately informed of the funds they can expect to receive under each Title IV program, as well as the timing and process for disbursement, the college will implement the following actions: 1. College Financing Plan Notification: The college will incorporate the College Financing Plan notification into the packaging checklist, ensuring that it is completed when a student's financial aid package is finalized. 2. Updated College Financing Plan: A new College Financing Plan will be provided to students whenever there is an addition or adjustment to their awards. 3. Loan Disbursement Notification: Loan notification letters will be sent to students each time a Direct Loan is disbursed to their account, informing them of their right to cancel the loan if desired. 4. Quarterly Review: The Assistant Director of Financial Aid will conduct a quarterly review to ensure compliance with these procedures and verify that all necessary notifications are being issued as required.
Finding No. 2024-004 Delay in Direct Loan Adjustment After Enrollment Cancellation Condition Found During our eligibility test, we identified a situation in which a student's enrollment was canceled after Pell and Direct Loan funds had already been credited to the student's account. Even though the ...
Finding No. 2024-004 Delay in Direct Loan Adjustment After Enrollment Cancellation Condition Found During our eligibility test, we identified a situation in which a student's enrollment was canceled after Pell and Direct Loan funds had already been credited to the student's account. Even though the Pell Grant adjustment and return to COD were completed promptly, the adjustment for the Direct Loan was only made after the auditor discovered that the loan had not been properly adjusted and returned to the Department of Education. Corrective Action Plan We will thoroughly explore system capabilities, and a targeted training session in the Ellucian software will be developed and scheduled to directly address the identified deficiency. All Student Financial Aid Officers will be required to complete this mandatory training. Additionally, comprehensive internal monitoring exercises will be conducted for all R2T4 events to ensure full compliance and process integrity. Name(s) of the Contact Person(s) Responsible for Corrective Action Doris Quero, Senior Financial Aid director Carmen Rivera Laboy, Title IV Compliance Coordinator Eliezer Rodriguez, Ellucian Specialist Anticipated Completion Date Will be completed on or before December 15, 2024.
2024-001 Sliding Fee Discount Determination Name of Contact Person: Interim Chief Financial Officer: Shigeyuki Murota, Patient Accounts Manager: George Ward Corrective Action: Equity Health, f/k/a San Francisco Medical Center Outpatient Improvement Programs, Inc. will: - Update the Sliding F...
2024-001 Sliding Fee Discount Determination Name of Contact Person: Interim Chief Financial Officer: Shigeyuki Murota, Patient Accounts Manager: George Ward Corrective Action: Equity Health, f/k/a San Francisco Medical Center Outpatient Improvement Programs, Inc. will: - Update the Sliding Fee Discount Program (SFDP) policies and procedures as well as forms for better clarity and tracking. - Continue to perform monthly internal audits of sliding fee transactions. - Retrain current staff quarterly based on the monthly internal audit results. - Train all new staff at new hire orientations. Proposed Completion Date: December 31, 2024
Finding 512967 (2024-003)
Significant Deficiency 2024
Recommendation: We recommend that at each NSLDS upload date, management review the NSLDS enrollment reporting upload to ensure student withdrawals during the period are appropriately reported in a timely manner. Corrective Action: The Clarendon College Registrar’s Office will establish a review p...
Recommendation: We recommend that at each NSLDS upload date, management review the NSLDS enrollment reporting upload to ensure student withdrawals during the period are appropriately reported in a timely manner. Corrective Action: The Clarendon College Registrar’s Office will establish a review process to ensure that all classes in which a student fully withdrawing from the institution was enrolled are dropped promptly, and that the student's enrollment status matches the status reported to NSLDS.
Finding 512966 (2024-003)
Significant Deficiency 2024
Finding 2024-003 Inadequate Request For Information Name of contact person: Corrective Action: Section III - Federal Award Findings and Question Costs The County will make it a practice going forward of calculating the correct net present values recorded for all GASB 87 leases. The prior period adju...
Finding 2024-003 Inadequate Request For Information Name of contact person: Corrective Action: Section III - Federal Award Findings and Question Costs The County will make it a practice going forward of calculating the correct net present values recorded for all GASB 87 leases. The prior period adjustments from the previous year did not involve GASB 87 leases and have been remedied. Immediately. Corrective Action Plan For the Year Ended June 30, 2024 Section II - Financial Statement Findings Robin Huneycutt, Family and Children's Medicaid Supervisor Unit training to discuss accuracy of income and HH size calculations, proper information is included in the case file and necessary procedures are taken when determining eligibility. This will include the importance of documentation of caseworker actions and results from actions. Robin Huneycutt held training with her staff on 10/24/2024 to discuss these deficiencies. Robin Huneycutt, Family and Children's Medicaid Supervisor, and Beth Efird, Adult Medicaid Supervisor Adult Medicaid: An email was sent to staff to remind them to run Work Number/TWN at application and recertification. The Adult Medicaid unit has all new staff since 2023. FC Medicaid: Robin Huneycutt held a training with staff to go over timely request of necessary information specifically income requirements.
Finding 512965 (2024-002)
Significant Deficiency 2024
Finding 2024-002 Inaccurate Information Entry Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-003 Inadequate Request For Information Name of contact person: Corrective Action: Section III - Federal Award Findings and Question Costs The County will make it a practice...
Finding 2024-002 Inaccurate Information Entry Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-003 Inadequate Request For Information Name of contact person: Corrective Action: Section III - Federal Award Findings and Question Costs The County will make it a practice going forward of calculating the correct net present values recorded for all GASB 87 leases. The prior period adjustments from the previous year did not involve GASB 87 leases and have been remedied. Immediately. Corrective Action Plan For the Year Ended June 30, 2024 Section II - Financial Statement Findings Robin Huneycutt, Family and Children's Medicaid Supervisor Unit training to discuss accuracy of income and HH size calculations, proper information is included in the case file and necessary procedures are taken when determining eligibility. This will include the importance of documentation of caseworker actions and results from actions. Robin Huneycutt held training with her staff on 10/24/2024 to discuss these deficiencies.
The District will monitor vendors to ensure they are able to accept federal monies. The District will also review all invoices relating to bids to verify correct charges. This will be completed by Ashley Simmons, Accounts Payable Clerk by 6/30/2025.
The District will monitor vendors to ensure they are able to accept federal monies. The District will also review all invoices relating to bids to verify correct charges. This will be completed by Ashley Simmons, Accounts Payable Clerk by 6/30/2025.
Finding 512945 (2024-005)
Significant Deficiency 2024
Finding 2023-005 Name of contact person: Corrective Action: Proposed Completion Date: Priscilla Philyaw, FNS Manager A Food and Nutrition Policy refresher training on sections: 315.08, 305.06, 240.03F, 340.04, and 315.33 was completed on 9/24/2024. The topics included calculating child support and i...
Finding 2023-005 Name of contact person: Corrective Action: Proposed Completion Date: Priscilla Philyaw, FNS Manager A Food and Nutrition Policy refresher training on sections: 315.08, 305.06, 240.03F, 340.04, and 315.33 was completed on 9/24/2024. The topics included calculating child support and income, dual entitlement, work registration, and shelter expenses directly to vendors. Four additional targeted case reads per week, per worker, will be completed for six weeks. For case workers for whom continued errors are identified, additional training will be provided, and targeted case reads will be extended for four additional weeks. November 1, 2024 ELIGIBILITY - INTERNAL CONTROLS RELATED TO FNS ELIGIBILITY DETERMINATIONS
Finding 512944 (2024-004)
Significant Deficiency 2024
Finding 2024-001 ELIGIBILITY - INACCURATE INFORMATION ENTRY Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-002 ELIGIBILITY - INADEQUATE REQUEST FOR INFORMATION Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-003 ELIGIBILITY - NON-C...
Finding 2024-001 ELIGIBILITY - INACCURATE INFORMATION ENTRY Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-002 ELIGIBILITY - INADEQUATE REQUEST FOR INFORMATION Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-003 ELIGIBILITY - NON-COOPERATION WITH CHILD SUPPORT PROCEDURES Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-004 ELIGIBILITY - UNTIMELY REVIEW OF SSI TERMINATIONS Name of contact person: Corrective Action: Proposed Completion Date: A Medicaid refersher training on section MA -2320 was completed on 09/27/2024. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. November 1, 2024 Section III - Federal Award Findings and Question Costs Corrective Action Plan For the Year Ended June 30, 2024 Section II - Financial Statement Findings Sally Strickland, Medicaid Manager A Medicaid refresher training on section MA - 3306, 3300 and refresher on NCFAST Job Aid Removing a person from an Insurance Affordability was completed on 09/30/24. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom continued errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. Sally Strickland, Medicaid Manager A Medicaid refersher training on section MA - 3421, 3200, 3306 was completed on 09/30/24. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. Sally Strickland, Medicaid Manager A Medicaid refersher training on section MA - 3365 was completed on 09/30/2024. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. November 1, 2024 November 1, 2024 November 1, 2024 Sally Strickland, Medicaid Manager
Finding 512943 (2024-003)
Significant Deficiency 2024
Finding 2024-001 ELIGIBILITY - INACCURATE INFORMATION ENTRY Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-002 ELIGIBILITY - INADEQUATE REQUEST FOR INFORMATION Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-003 ELIGIBILITY - NON-C...
Finding 2024-001 ELIGIBILITY - INACCURATE INFORMATION ENTRY Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-002 ELIGIBILITY - INADEQUATE REQUEST FOR INFORMATION Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-003 ELIGIBILITY - NON-COOPERATION WITH CHILD SUPPORT PROCEDURES Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-004 ELIGIBILITY - UNTIMELY REVIEW OF SSI TERMINATIONS Name of contact person: Corrective Action: Proposed Completion Date: A Medicaid refersher training on section MA -2320 was completed on 09/27/2024. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. November 1, 2024 Section III - Federal Award Findings and Question Costs Corrective Action Plan For the Year Ended June 30, 2024 Section II - Financial Statement Findings Sally Strickland, Medicaid Manager A Medicaid refresher training on section MA - 3306, 3300 and refresher on NCFAST Job Aid Removing a person from an Insurance Affordability was completed on 09/30/24. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom continued errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. Sally Strickland, Medicaid Manager A Medicaid refersher training on section MA - 3421, 3200, 3306 was completed on 09/30/24. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. Sally Strickland, Medicaid Manager A Medicaid refersher training on section MA - 3365 was completed on 09/30/2024. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. November 1, 2024 November 1, 2024 November 1, 2024 Sally Strickland, Medicaid Manager
Finding 512942 (2024-002)
Significant Deficiency 2024
Finding 2024-001 ELIGIBILITY - INACCURATE INFORMATION ENTRY Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-002 ELIGIBILITY - INADEQUATE REQUEST FOR INFORMATION Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-003 ELIGIBILITY - NON-C...
Finding 2024-001 ELIGIBILITY - INACCURATE INFORMATION ENTRY Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-002 ELIGIBILITY - INADEQUATE REQUEST FOR INFORMATION Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-003 ELIGIBILITY - NON-COOPERATION WITH CHILD SUPPORT PROCEDURES Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-004 ELIGIBILITY - UNTIMELY REVIEW OF SSI TERMINATIONS Name of contact person: Corrective Action: Proposed Completion Date: A Medicaid refersher training on section MA -2320 was completed on 09/27/2024. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. November 1, 2024 Section III - Federal Award Findings and Question Costs Corrective Action Plan For the Year Ended June 30, 2024 Section II - Financial Statement Findings Sally Strickland, Medicaid Manager A Medicaid refresher training on section MA - 3306, 3300 and refresher on NCFAST Job Aid Removing a person from an Insurance Affordability was completed on 09/30/24. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom continued errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. Sally Strickland, Medicaid Manager A Medicaid refersher training on section MA - 3421, 3200, 3306 was completed on 09/30/24. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. Sally Strickland, Medicaid Manager A Medicaid refersher training on section MA - 3365 was completed on 09/30/2024. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. November 1, 2024 November 1, 2024 November 1, 2024 Sally Strickland, Medicaid Manager
Finding 512941 (2024-001)
Significant Deficiency 2024
Finding 2024-001 ELIGIBILITY - INACCURATE INFORMATION ENTRY Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-002 ELIGIBILITY - INADEQUATE REQUEST FOR INFORMATION Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-003 ELIGIBILITY - NON-C...
Finding 2024-001 ELIGIBILITY - INACCURATE INFORMATION ENTRY Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-002 ELIGIBILITY - INADEQUATE REQUEST FOR INFORMATION Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-003 ELIGIBILITY - NON-COOPERATION WITH CHILD SUPPORT PROCEDURES Name of contact person: Corrective Action: Proposed Completion Date: Finding 2024-004 ELIGIBILITY - UNTIMELY REVIEW OF SSI TERMINATIONS Name of contact person: Corrective Action: Proposed Completion Date: A Medicaid refersher training on section MA -2320 was completed on 09/27/2024. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. November 1, 2024 Section III - Federal Award Findings and Question Costs Corrective Action Plan For the Year Ended June 30, 2024 Section II - Financial Statement Findings Sally Strickland, Medicaid Manager A Medicaid refresher training on section MA - 3306, 3300 and refresher on NCFAST Job Aid Removing a person from an Insurance Affordability was completed on 09/30/24. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom continued errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. Sally Strickland, Medicaid Manager A Medicaid refersher training on section MA - 3421, 3200, 3306 was completed on 09/30/24. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. Sally Strickland, Medicaid Manager A Medicaid refersher training on section MA - 3365 was completed on 09/30/2024. The topic included budgeting income and data entry into NCFAST. Four additional targeted case reads per week, per worker, will be completed for 4 weeks. For caseworkers for whom errors are identified, additional training will be provided, and targeted case reads will be extended four additional weeks. November 1, 2024 November 1, 2024 November 1, 2024 Sally Strickland, Medicaid Manager
Finding 2024-002 Significant Deficiency over Eligibility (Repeat Finding); Medicaid Cluster (Medicaid), Assistance Listing Number 93. 778, U.S. Department of Health and Human Services, passed through the N.C Department of Health and Human Services (NCDHHS), Division of Medical Assistance. Recommen...
Finding 2024-002 Significant Deficiency over Eligibility (Repeat Finding); Medicaid Cluster (Medicaid), Assistance Listing Number 93. 778, U.S. Department of Health and Human Services, passed through the N.C Department of Health and Human Services (NCDHHS), Division of Medical Assistance. Recommendation: We recommend that the County train and monitor employees on the eligibility determination process. We also recommend the County review and amend current policies and procedures in place to ensure that all eligibility determination documentation is completed and retained by the County. Corrective Action Plan: The county will complete a quarterly review of errors in citizenship, resources, and documentation. For those staff identified by the targeted review with errors in these areas, supervisors will provide refresher training on Medicaid policy requirements. Additional targeted reviews will be completed monthly until the deficiencies are corrected. Proposed Completion Date: 1/31/2025 for initial quarterly review 2/28/2025 for refresher training for identified staff 7/31/2025 for additional reviews as needed for identified staff Contact Person: Kathryn Thompson, Economic Benefits Assistant Division Director
2024-002: Missing Exit Counseling Documentation - Student Financial Aid Cluster Assistance Listing Number 84.007, 84.033, 84.063, 84.268, Grant Period - Year Ended June 30, 2024 Condition Found During our student file testing, we noted four students out of 40 did not have documentation in their file...
2024-002: Missing Exit Counseling Documentation - Student Financial Aid Cluster Assistance Listing Number 84.007, 84.033, 84.063, 84.268, Grant Period - Year Ended June 30, 2024 Condition Found During our student file testing, we noted four students out of 40 did not have documentation in their file that exit counseling was sent thirty days after the student withdrew. We consider the missing exit counseling to be a Significant Deficiency with the Eligibility Compliance Requirement. This is a repeat finding, see Prior Year Audit Findings 2023-002. Corrective Action Plan LLCC has developed a new reporting method to capture students needing exit counseling. Responsible Person for Corrective Action Plan Alison Mills-Director of Financial Aid Implementation Date of Corrective Action Plan FY25
2024-001 Incorrect Pell Disbursement Amount - Student Financial Aid Cluster Assistance Listing Number 84.007, 84.033, 84.063, 84.268, Grant Period - Year Ended June 30, 2024 Condition Found During our student file testing we noted one student out of forty had was not disbursed the correct Pell Grant...
2024-001 Incorrect Pell Disbursement Amount - Student Financial Aid Cluster Assistance Listing Number 84.007, 84.033, 84.063, 84.268, Grant Period - Year Ended June 30, 2024 Condition Found During our student file testing we noted one student out of forty had was not disbursed the correct Pell Grant award. Based on the student’s enrollment status and need, the College over awarded the student by $925. We consider this to be an instance of noncompliance relating to the Eligibility Compliance Requirement. Corrective Action Plan This is a manual process and aid is initially reviewed during the awarding process. LLCC is working to create a report to double check aid that has been cancelled for students during an ineligible term. Responsible Person for Corrective Action Plan Alison Mills-Director of Financial Aid Implementation Date of Corrective Action Plan FY25
View Audit 330436 Questioned Costs: $1
CDCU’s UHAF Program Manager, Eleni Alatini, will update current checklists to explicitly state that Processors and Underwriters should confirm that all support matches intake allocation sheets. CDCU’s Financial Services Director, Brayan Nava and CEO, Todd Reeder, will approve the updated checklists....
CDCU’s UHAF Program Manager, Eleni Alatini, will update current checklists to explicitly state that Processors and Underwriters should confirm that all support matches intake allocation sheets. CDCU’s Financial Services Director, Brayan Nava and CEO, Todd Reeder, will approve the updated checklists. The UHAF Program Manager, Eleni Alatini, will conduct a training for all Processors and Underwriters to ensure they understand the process and will confirm with Brayan Nava and Todd Reeder once the training is complete. CDCU’s UHAF Program Manager, Eleni Alatini, will select 10% of approved files for internal monitoring every month to ensure Processors and Underwriters are following Processing and Underwriting checklists and verify income matches between allocation sheet and support. CDCU’s Financial Services Director, Brayan Nava, will review the files on a quarterly basis as well.
Incorrect Enrollment Reporting to National Student Loan Data System (NSLDS) Planned Corrective Action: With new automation we have more timely notifications when students have been dropped. The Pillar Financial Aid department has updated policies and procedures to monitor the withdrawal process to ...
Incorrect Enrollment Reporting to National Student Loan Data System (NSLDS) Planned Corrective Action: With new automation we have more timely notifications when students have been dropped. The Pillar Financial Aid department has updated policies and procedures to monitor the withdrawal process to inform the Registrar’s office, which will ensure the necessary changes to the NSLDS record are made in a timely manner. Person Responsible for Corrective Action Plan: Christine Schroeder, Assistant VP of Enrollment Services Anticipated Date of Completion: Current action
2024-003 – Eligibility. Auditor Description of Condition and Effect. In our sample of 40 applications from all students receiving free or reduced cost meals during the year, we noted one instance in which the point of sale (POS) system used by the District classified a student to be free, however,...
2024-003 – Eligibility. Auditor Description of Condition and Effect. In our sample of 40 applications from all students receiving free or reduced cost meals during the year, we noted one instance in which the point of sale (POS) system used by the District classified a student to be free, however, application reviewed by the District indicated ineligible to receive free and reduce meal. The student received free-price meals during the 2024 school year. As a result of this condition, the District granted free lunch to a student that did not meet the eligibility requirements. Auditor Recommendation. The district should perform a review of the POS system to match with the application to ensure only eligible students are provided with free and reduced meal. Responsible Person: Scott Leach, Superintendent and Crystal Lee, Food Service Director.Corrective Action. Management concurs with the finding. The district has already put in multiple checks and procedures for food service. The Point of Sale now has custom reports to help make sure students are in the Point-of-Sale system correctly. The Eligibility listing will be verified multiple times throughout the year. The district has set up weekly meetings with the Food Service Director, Superintendent Administrative Assistant, and the Business Manager. Anticipated Completion Date: June 30, 2025.
Finding 2024-004 - Material Weakness and Material Noncompliance: Eligibility and Reimbursement Request for Child and Adult Care Food Program Corrective Action: The District will collaborate with MDE Nutrition staff to complete training, staff assistance visits, and previously established corrective ...
Finding 2024-004 - Material Weakness and Material Noncompliance: Eligibility and Reimbursement Request for Child and Adult Care Food Program Corrective Action: The District will collaborate with MDE Nutrition staff to complete training, staff assistance visits, and previously established corrective actions. The Business Director and Food Service Director will schedule additional training and visits with Nutrition liaisons and MDE PAL partners. The District will implement electronic point-of-sale devices and digital filing systems to improve recordkeeping and sharing. Documented training for YCS Food Service Staff will be ongoing. District monitoring will be reinstated to ensure compliance with pre-COVID standards. Responsible Person: Director of Finance and Food Service Director
View Audit 330083 Questioned Costs: $1
Finding: 2024-004 Satisfactory Academic Progress Responsible Party: Douglas Cleary, Director of Financial Aid Anticipated Completion Date: July 31, 2024 The audit noted one student was awarded financial aid despite not meeting Satisfactory Academic Progress (SAP) standards. The issue stemmed from a ...
Finding: 2024-004 Satisfactory Academic Progress Responsible Party: Douglas Cleary, Director of Financial Aid Anticipated Completion Date: July 31, 2024 The audit noted one student was awarded financial aid despite not meeting Satisfactory Academic Progress (SAP) standards. The issue stemmed from a lapse in the SAP review process at the end of the Fall 2023 term, which was primarily attributed to staff turnover and insufficient training for remaining personnel. When the student did not enroll for the Spring term but later registered for the Summer 2024 session, there were no safeguards in place to prevent the system from awarding financial aid. This oversight highlighted a gap in the current process, emphasizing the need for a more robust mechanism to flag students who are not in compliance with SAP prior to awarding financial aid. In the new organizational structure, the Financial Aid Business Analyst is responsible for executing the SAP process. This individual has approximately 10 years of experience working with SAP processes. During the 2023-2024 academic year the University worked diligently to respond to a Federal Program Review from the U.S. Department of Education, (ED). As a result of the corrective actions being undertaken by the University new procedures in many areas were being drafted and implemented. A new Director of Financial Aid, with over 30 years of experience in financial aid, was hired to improve the overall student service and compliance with the Federal Title IV program. The new director commenced his duties on February 1, 2024. Since that time the University has reorganized the financial aid office by creating an Assistant Director and Financial Aid Business Analyst position who have increased the expertise and overall years of financial aid experience. A leadership team including the Director of Financial Aid, Registrar, Director of Student Accounts, Associate Provost, Provost and Vice President for Finance and Administration was created in January 2024 and meet bi-weekly to discuss Title IV compliance topics, process improvement and customer service. Most of the Financial Aid team’s time in the spring and summer was spent working on the new FAFSA. The team has redirected their efforts in training, standardizing, documenting and improving processes to ensure Title IV compliance and better serve students.
View Audit 329972 Questioned Costs: $1
Finding: 2024-003 Verification Responsible Party: Douglas Cleary, Director of Financial Aid Anticipated Completion Date: October 17, 2024 The auditors identified two issues related to verification of financial aid data supplied on the FAFSA by students. Both findings were from the fall of 2023 and i...
Finding: 2024-003 Verification Responsible Party: Douglas Cleary, Director of Financial Aid Anticipated Completion Date: October 17, 2024 The auditors identified two issues related to verification of financial aid data supplied on the FAFSA by students. Both findings were from the fall of 2023 and in both cases a secondary review was completed and still was not accurately completed. The Office of Financial Aid developed and implemented a comprehensive Business Process Guide (BPG) on October 17, 2024. The guide is aimed at ensuring that all required fields within the verification process are meticulously reviewed and corrected as needed. This guide serves as a crucial resource for staff involved in the financial aid verification process, outlining best practices and standard procedures to maintain compliance and accuracy. The verification correction process follows a two-step approach: 1. Initial Review and Correction: Staff members are required to conduct a thorough review of the required data fields. This involves checking the required ISIR data fields against other supplemental information to identify any discrepancies or inaccuracies. Once identified, corrections are made to ensure that all data aligns with federal and institutional requirements. 2. Final Confirmation and Awarding: After the necessary corrections are implemented, a secondary review is conducted by the Assistant Director to confirm that the adjustments are accurate. This ensures that students receive the correct financial aid awards based on updated and verified information. To maintain transparency, accountability, and an adequate documentation trail. It is imperative that any comments added to student accounts are detailed and include pertinent information regarding the verification process. This documentation serves as a record of the actions taken and aids in future audits and reviews. The Assistant Director of Financial Aid is a very experienced financial aid professional and holds NASFAA certifications in Verification, R2T4, Student Eligibility, Direct Loans and Professional Judgement. The Assistant Director plays a pivotal role in the verification process, being responsible for updating the BPG to reflect any changes in regulations or best practices. Additionally, the Assistant Director will lead training sessions for staff members to ensure they are well-versed in the verification procedures outlined in the BPG. Ongoing training will be provided as needed to accommodate changes in policies or technologies. By implementing this structured approach to verification corrections, the University aims to enhance the accuracy of financial aid processing and improve the overall student experience.
Finding 512130 (2024-005)
Significant Deficiency 2024
Student Financial Assistance Cluster- Assistance Listing No. 84.063, Finding: The College under-awarded funds for the Pell Grant. Context: During our testing, we identified 2 out of 40 students were awarded and disbursed less Pell funds than should have been awarded based on the 23-24 Pell payment s...
Student Financial Assistance Cluster- Assistance Listing No. 84.063, Finding: The College under-awarded funds for the Pell Grant. Context: During our testing, we identified 2 out of 40 students were awarded and disbursed less Pell funds than should have been awarded based on the 23-24 Pell payment schedule. The Pell payment schedule considers the cost of attendance, the student's Expected Family Contribution and the enrollment status of the student. Cause: Student was initially not disbursed Pell funds due to electronic terms & conditions not being completed. However, when the student completed this requirement in the Spring, Pell was not disbursed for the Fall semester Recommendation: We recommend the College review its current procedures for awarding Title IV funds and implement any changes necessary to ensure federal funds are awarded and disbursed in accordance with federal regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: This is due to a loss of knowledge due to turnover within the FA department. Moving forward, knowledge procedures and knowledge will be disseminated to all FA staff to ensure there are no gaps causing a reoccurring issue. Name(s) of the contact person(s) responsible for corrective action: Tina Ballinger Planned completion date for corrective action plan: 11/01/2024
View Audit 329878 Questioned Costs: $1
« 1 82 83 85 86 217 »