2023-008 Student Financial Aid Cluster (a) Federal Supplemental Educational
Opportunity Grant (b) Federal Work Study Grant (c) Federal Pell Grant Program (d)
Federal Direct Loan Program, Assistance Listing No. (a) 84.007 (b) 84.033 (c) 84.063 (d)
84.268 - Year Ended June 30, 2023
Condition: During our testing of thirty-seven student files, we noted one individual (2.7%)
received an excess of $1,969 over the maximum undergraduate level of $23,000 in Federal Direct
Subsidized Loans.
Corrective Action Plan: During the 2022-23 school year, an employee who retired in May 2023
awarded all returning student institutional aid and federal aid. Upon her retirement, Hannah
Masters, Executive Director of Financial Aid and Student Accounts, took over awarding all
students (incoming and returning students). Starting in June 2023, Hannah awards all students
based on enrollment status from Jenzabar 1 (Cottey's ERP) for returning students and Salesforce
for incoming students. Then on census date, the Registrar sends an updated final report of student
grade level and attempted credit hours. Hannah then reviews all student accounts manually and
confirms the enrollment, grade level, and loan levels for each student. This ensures no student is
under or over awarded for the term based on grade level or financial need.
Responsible Person for Correction Action Plan: Hannah Masters
Implementation Date for Corrective Action Plan: June 2023