2023-006 Student Financial Aid Cluster (a) Federal Supplemental Educational
Opportunity Grant (b) Federal Work Study Grant (c) Federal Pell Grant Program (d)
Federal Direct Loan Program, Assistance Listing No. (a) 84.007 (b) 84.033 (c) 84.063 (d)
84.268 - Year Ended June 30, 2023
Condition: During our testing of thirty-seven student files, we noted two individuals (5%) did not
receive the full amount of their Federal Direct Subsidized Loans. We consider this condition to be
an instance of non-compliance relating to the Eligibility compliance requirement. Statistical
sampling was not used in making sample selections.
Corrective Action Plan: During the 2022-23 school year, an employee who retired in May 2023
awarded all returning student institutional aid and federal aid. Upon her retirement, Hannah
Masters, Executive Director of Financial Aid and Student Accounts, took over awarding all
students (incoming and returning students). Starting in June 2023, Hannah awards all students
based on enrollment status from Jenzabar 1 (Cottey's ERP) for returning students and Salesforce
for incoming students. Then on census date, the Registrar sends an updated final report of student
grade level and attempted credit hours. Hannah then reviews all student accounts manually and
confirms the enrollment, grade level, and loan levels for each student. This ensures no student is
under or over awarded for the term based on grade level or financial need. With the staffing
changes, we are also now reviewing each package every time a FAFSA update is imported. This
gives us another round of reviews to ensure students are not over or under awarded based on
financial need.
Responsible Person for Correction Action Plan: Hannah Masters
Implementation Date for Corrective Action Plan: June 2023