2023-003 Student Financial Aid Cluster (a) Federal Supplemental Educational
Opportunity Grant (b) Federal Work Study Grant (c) Federal Pell Grant Program (d)
Federal Direct Loan Program, Assistance Listing No. (a) 84.007 (b) 84.033 (c) 84.063 (d)
84.268 - Year Ended June 30, 2023
Condition: During our testing of thirty-seven student files, we noted three individuals (8%)
received a subsidized loan in excess of need. We consider this condition to be an instance of
non-compliance relating to the Eligibility compliance requirement. Statistical sampling was not
used in making sample selections.
Corrective Action Plan: During the 2022-23 school year, an employee who retired in May 2023
awarded all returning student institutional aid and federal aid. Hannah Masters, Executive Director
of Financial Aid and Student Accounts, took over awarding all students (incoming and returning
students). Starting in June 2023, Hannah awards all students based on enrollment status from
Jenzabar 1 (Cottey's ERP) for returning students and Salesforce for incoming students. Upon
census date, the Registrar sends an updated final report of student grade level and attempted credit
hours. Hannah then reviews all student accounts manually and confirms the enrollment, grade
level, and loan levels for each student. This ensures no student is under or over awarded for the
term based on grade level or financial need. With the staffing changes, we are also now reviewing
each package every time a FAFSA update is imported. This gives us another round of reviews to
ensure students are not over or under awarded based on financial need.
Responsible Person for Correction Action Plan: Hannah Masters
Implementation Date for Corrective Action Plan: June 2023