Finding Text
Information on universe: Total population was 37 files.
Sample Size: 5 files were selected for testing.
Identification of repeat finding: No
Condition: Tenant files had missing required forms, inaccurate calculations and missing tenant signatures.
Criteria: All tenants must be recertified annually and all recertification paperwork including third party verifications must be in the tenant file.
Effect: Tenant income and/or expenses could be inaccurate.
Context: Auditor selected tenant files and noted inaccurate and missing forms as well as inaccurate rent calculations.
Cause: Turnover at the management agent.
Recommendation: Continue to hire and train additional staff to fill the staffing shortages.