Management agrees. MLSC will strengthen review procedures as follows: Responsible person: Executive Director Lee Pliscou The objective of this corrective action plan is to address the audit finding related to client statements of fact. Our current policy is to obtain a signed client statement of fac...
Management agrees. MLSC will strengthen review procedures as follows: Responsible person: Executive Director Lee Pliscou The objective of this corrective action plan is to address the audit finding related to client statements of fact. Our current policy is to obtain a signed client statement of fact before we file a complaint in a court of law or otherwise initiate or participate in litigation against a defendant or engage in pre-complaint settlement negotiations. While our policy is, we think, compliant with the LSC requirement, in practice it makes it difficult to document compliance particularly for cases where we need to show that a client statement of fact was not required. To correct this, by July 1, 2023, MLSC Deputy Director Barbara Cepeda will develop and implement a policy to obtain a signed client statement of fact coincident with the execution of a retainer agreement with a client. We will do this for all extended service cases. This way, although we will be obtaining client statements of facts in cases where it is not required that we do so, we will be able to document compliance by showing a signed statement of fact, rather than trying to show that none was needed. Anticipated completion date: July 1, 2023.