MANAGEMENT’S VIEWS AND CORRECTIVE ACTION PLAN
For the year ended December 31, 2024
Finding 2024-001 - Non-Compliance with Accurate Student Enrollment Change Submissions to the National Student Loan Data System (Significant Deficiency)
Grantor: U.S. Department of Education
Program: Student Fina...
MANAGEMENT’S VIEWS AND CORRECTIVE ACTION PLAN
For the year ended December 31, 2024
Finding 2024-001 - Non-Compliance with Accurate Student Enrollment Change Submissions to the National Student Loan Data System (Significant Deficiency)
Grantor: U.S. Department of Education
Program: Student Financial Assistance Cluster
Assistance Listing #: 84.268, 84.063
Award Titles: Federal Direct Student Loan Program, Federal Pell Grant Program
Award Years: 7/2023 – 6/2025
Management agrees with the finding and proposes the following corrective action plan:
Corrective Action Plan:
Due to non-compliance with timely and accurate student enrollment change submissions to the National Student Loan Data System (NSLDS), Brigham Young University – Hawaii (BYUH) Management proposes the following corrective action plan to mitigate reporting errors.
The Registrar’s Office, in coordination with BYUH’s Enterprise Information Systems team, will review and enhance the processes used to extract student data from PeopleSoft and transmit it to the National Student Clearinghouse (NSC) and NSLDS. This includes:
-Reviewing all relevant PeopleSoft updates and ensuring that corresponding changes are reflected in the data transmitted to NSLDS.
-Testing and validating the reporting processes within PeopleSoft to confirm data accuracy and completeness.
-Verifying that the correct data is being transmitted to NSLDS.
-Testing the student data within NSLDS to ensure its integrity.
-Documenting the entire process for future reference and ongoing quality assurance.
In addition, the Registrar’s office has already added additional resources to run all reporting processes. The Registrar’s office has also reached out to Ensign College to learn about their reporting process. The University is considering contacting the PeopleSoft reporting specialist that Ensign used, although that decision will be made at a later date, and if necessary. These actions will enable the Registrar’s Office to more effectively review credit load determinations and accurately establish program begin dates for students.
Daryl Whitford, Registrar, will remain responsible for enrollment reporting at BYUH. She will oversee the implementation of the revised process, provide training to all relevant staff members, and lead the development and implementation of a control mechanism to ensurefuture compliance with NSLDS reporting requirements within PeopleSoft.
Timing:
Daryl Whitford, Registrar, will be responsible for overseeing that all items noted in the corrective action plan will be implemented by September 1, 2025.
Signed and Acknowledged
Daryl Whitford,
BYUH Registrar