Corrective Action Plans

Browse how organizations respond to audit findings

Total CAPs
64,113
In database
Filtered Results
8,633
Matching current filters
Showing Page
23 of 346
25 per page

Filters

Clear
Active filters: HUD Housing Programs
• make any required TRACS corrections; and
• make any required TRACS corrections; and
• document the corrective action in the tenant file.
• document the corrective action in the tenant file.
All future recertifications involving Social Security or SSI income will be subject to a secondary review before finalization.
All future recertifications involving Social Security or SSI income will be subject to a secondary review before finalization.
4. Missing Documents
4. Missing Documents
Where required documents are missing, staff will reconstruct the file to the extent permitted by HUD requirements and available documentation. A file-correction log will identify the document, reason it is missing, corrective action taken, date corrected, and staff member responsible.
Where required documents are missing, staff will reconstruct the file to the extent permitted by HUD requirements and available documentation. A file-correction log will identify the document, reason it is missing, corrective action taken, date corrected, and staff member responsible.
Documents will not simply be marked "complete." The reviewer will physically or electronically verify that the required documentation is present and properly executed.
Documents will not simply be marked "complete." The reviewer will physically or electronically verify that the required documentation is present and properly executed.
5. Move-Out Files
5. Move-Out Files
A standardized move-out checklist has been implemented to ensure that each move-out file contains sufficient documentation to establish that the move-out was properly processed.
A standardized move-out checklist has been implemented to ensure that each move-out file contains sufficient documentation to establish that the move-out was properly processed.
The checklist will include, as applicable:
The checklist will include, as applicable:
• resident notice or management notice;
• resident notice or management notice;
• move-out certification/documentation;
• move-out certification/documentation;
• final inspection;
• final inspection;
• security-deposit documentation;
• security-deposit documentation;
• disposition of security deposit;
• disposition of security deposit;
• tenant balance or account reconciliation;
• tenant balance or account reconciliation;
• forwarding-address information;
• forwarding-address information;
• keys/access-device documentation;
• keys/access-device documentation;
• move-out HUD-50059A or applicable TRACS documentation;
• move-out HUD-50059A or applicable TRACS documentation;
• correspondence with the former resident; and
• correspondence with the former resident; and
• documentation supporting the final disposition of the tenancy.
• documentation supporting the final disposition of the tenancy.
No move-out file will be considered complete until the Property Manager or designated reviewer has completed and signed the move-out checklist.
No move-out file will be considered complete until the Property Manager or designated reviewer has completed and signed the move-out checklist.
6. Staff Training
6. Staff Training
Management has initiated additional training for property-management and recertification staff regarding HUD occupancy requirements, tenant-file documentation, EIV, income verification, HUD-50059 processing, required lease addenda, and file-retention requirements.
Management has initiated additional training for property-management and recertification staff regarding HUD occupancy requirements, tenant-file documentation, EIV, income verification, HUD-50059 processing, required lease addenda, and file-retention requirements.
Training will include examples of common errors identified in the audit, including incorrect effective dates, missing signatures, missing supporting documents, incomplete forms, and improper Social Security income calculations.
Training will include examples of common errors identified in the audit, including incorrect effective dates, missing signatures, missing supporting documents, incomplete forms, and improper Social Security income calculations.
Ongoing Quality-Control Review
Ongoing Quality-Control Review
« 1 21 22 24 25 346 »