Finding 575330 (2025-001)

Significant Deficiency Repeat Finding
Requirement
N
Questioned Costs
-
Year
2025
Accepted
2025-09-02

AI Summary

  • Core Issue: The Organization failed to properly calculate sliding fee discounts for patients, violating federal guidelines.
  • Impacted Requirements: Compliance with Special Tests and Provisions under Uniform Guidance was not met, affecting eligibility assessments based on poverty guidelines.
  • Recommended Follow-Up: Implement stronger internal controls to ensure accurate calculations of sliding fee discounts based on family size and income.

Finding Text

Section III - Federal Award Findings and Questioned Costs Finding 2025.001: Special Tests and Provisions - Sliding Fee Discounts - Significant Deficiency Grantor: U.S. Department of Health and Human Services Federal Program Names: Health Center Program Cluster, Health Center Program (Community Health Centers, Migrant Health Centers, Health Care for the Homeless, and Public Housing Primary Care), Grants for New and Expanded Services under the Health Center Program, COVID-19 - Grants for New and Expanded Services under the Health Center Program Federal Assistance Listing Number: 93.224 and 93.527 Federal Award Identification Number and Year: H80CS00838 - 2025, H8LCS51357 - 2025, 2024 Criteria Health centers are required to have a corresponding schedule of discounts applied and adjusted on the basis of patients' ability to pay and their eligibility. A patient's eligibility to pay is determined on the basis of the official poverty guideline, as revised by DHHS (42 CFR Sections 51c, 107(b)(5), 56.108(b)(5) and 56.303(f)). The Organization should be implementing and monitoring procedures to properly determine, calculate and review sliding fee discounts issued to patients in accordance with the Organization's sliding fee scale. Condition The Organization did not always calculate the sliding fee discount appropriately. Cause The Organization did not have adequate internal controls in place to effectively ensure that all sliding fee discounts were properly calculated. Effect or Potential Effect The Organization did not comply with the appropriate Special Tests and Provisions rules and regulations as per the Uniform Guidance. Questioned Costs None Context A test of 40 sliding fee discount transactions was performed and resulted in one instance where the sliding fee discount was calculated incorrectly. Our sample was a statistically valid sample. Identification of Repeat Finding Yes, see Finding 2024.001. Recommendation The Organization should establish a system of internal controls to ensure that all sliding fee discounts are properly calculated based on family size and income. Views of Responsible Officials and Planned Corrective Actions Management agrees with the audit finding and will strengthen internal controls and accountability to correct the deficiency. Management has prepared a Corrective Action Plan that outlines the additional controls implemented.

Corrective Action Plan

Corrective Action Plan Year Ended April 30, 2025 To Health Resources and Services Administration United Methodist Western Kansas Mexican-American Ministries, Inc. d/b/a Genesis Family Health respectfully submits the following corrective action plan for the year ended April 30, 2025. CohnReznick LLP 350 Church Street Hartford, CT 06103 Audit Period: April 30, 2025 The findings from the April 30, 2025 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the number assigned in the schedule. Financial Statement Findings: Finding 2025.001 - Sliding Fee Scale Documentation Recommendation The Organization should establish a system of internal controls to ensure that all sliding fee discounts are properly calculated and supported based on family size and income. Action Taken GFH implemented an O&E Department (Onboarding and Enrollment) July 2023. This has been a timely process, but it has been implemented across all clinic sites. The purpose of this department is to ensure all required documentation is current, accurate, scanned in chart and applied to patients EMR. This process includes current registration, slide application, POIs, IDs and insurance verification for coverage. All patients are required to complete an onboarding and enrollment appointment to ensure required information is added to the patient’s account and the sliding fee discount is accurately applied. The slide application with the incorrect discount was completed on 06/27/2023 and the patient returned to the clinic for a follow-up appointment on 6/17/2024 (10 days prior to the annual O&E update appointment). All other accounts audited were after the O&E implementation in July 2023 and no errors or deficiencies were identified. Additionally, Genesis Family Health has implemented a mandatory annual review process for all staff with electronic acknowledgement of the staff member's understanding of the Sliding Fee Discount Policy. If there are any questions regarding this plan, please contact Amanda Vaughan at: Amanda.Vaughan@genesisfh.org Sincerely, Amanda Vaughan (electronically signed 7/31/2025) Amanda Vaughan - Chief Financial Officer

Categories

Special Tests & Provisions Subrecipient Monitoring Eligibility HUD Housing Programs Significant Deficiency Internal Control / Segregation of Duties

Other Findings in this Audit

  • 575331 2025-001
    Significant Deficiency Repeat
  • 575332 2025-001
    Significant Deficiency Repeat
  • 1151772 2025-001
    Significant Deficiency Repeat
  • 1151773 2025-001
    Significant Deficiency Repeat
  • 1151774 2025-001
    Significant Deficiency Repeat

Programs in Audit

ALN Program Name Expenditures
93.224 Health Center Program (community Health Centers, Migrant Health Centers, Health Care for the Homeless, and Public Housing Primary Care) $2.54M
93.354 Public Health Emergency Response: Cooperative Agreement for Emergency Response: Public Health Crisis Response $275,679
93.526 Grants for Capital Development in Health Centers $237,541
93.268 Immunization Cooperative Agreements $138,107
93.917 Hiv Care Formula Grants $89,883
93.898 Cancer Prevention and Control Programs for State, Territorial and Tribal Organizations $48,901
93.495 Community Health Workers for Public Health Response and Resilient $45,433
93.527 Grants for New and Expanded Services Under the Health Center Program $29,454
93.044 Special Programs for the Aging, Title Iii, Part B, Grants for Supportive Services and Senior Centers $19,149
93.391 Activities to Support State, Tribal, Local and Territorial (stlt) Health Department Response to Public Health Or Healthcare Crises $16,214