Corrective Action Plan
Year Ended April 30, 2025
To Health Resources and Services Administration
United Methodist Western Kansas Mexican-American Ministries, Inc. d/b/a Genesis Family Health respectfully submits the following corrective action plan for the year ended April 30, 2025.
CohnReznick LLP
350 Church Street
Hartford, CT 06103
Audit Period: April 30, 2025
The findings from the April 30, 2025 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the number assigned in the schedule.
Financial Statement Findings:
Finding 2025.001 - Sliding Fee Scale Documentation
Recommendation
The Organization should establish a system of internal controls to ensure that all sliding fee
discounts are properly calculated and supported based on family size and income.
Action Taken
GFH implemented an O&E Department (Onboarding and Enrollment) July 2023. This has been a timely process, but it has been implemented across all clinic sites. The purpose of this department is to ensure all required documentation is current, accurate, scanned in chart and applied to patients EMR. This process includes current registration, slide application, POIs, IDs and insurance verification for coverage.
All patients are required to complete an onboarding and enrollment appointment to ensure required information is added to the patient’s account and the sliding fee discount is accurately applied.
The slide application with the incorrect discount was completed on 06/27/2023 and the patient returned to the clinic for a follow-up appointment on 6/17/2024 (10 days prior to the annual O&E update appointment). All other accounts audited were after the O&E implementation in July 2023 and no errors or deficiencies were identified.
Additionally, Genesis Family Health has implemented a mandatory annual review process for all staff with electronic acknowledgement of the staff member's understanding of the Sliding Fee Discount Policy.
If there are any questions regarding this plan, please contact Amanda Vaughan at:
Amanda.Vaughan@genesisfh.org
Sincerely,
Amanda Vaughan (electronically signed 7/31/2025)
Amanda Vaughan - Chief Financial Officer