Views of Responsible Officials and Planned Corrective Actions:
Reexaminations have been completed for tenants who were not recertified during FY 2020. Current staff have received additional training on the recertification process and documentation. During recertification, if Upper-management will review a minimum of 20% of all tenants recertification and recertifications, selected randomly by the management designee from tenant files due for recertification within the current month to ensure all required documents are present and correct. Interim recertifications were completed for residents that had a decrease in income during this time period. Additionally, residents who were recertified at a later date or will be certified at a later date and found to have been over charged for rent, will be credited for the amount of overpayment retro to the start of the overpayment or the due date of the recertification. Responsible Parties: Audra Butler, Interim Deputy Director and Tara West, Property Manager. Timeline: Recertifications: Completed Compliance Review beginning January 2022.