Finding 2022-003: Enrollment Reporting Award Information Cluster: Student Financial Assistance Agency: Department of Education Award Name: Federal Direct Student Loans, Federal Pell Grant Program Award Year: July 1, 2021 ? June 30, 2022 Assistance Listing Numbers: 84.268, 84.063 In August 2021, p...
Finding 2022-003: Enrollment Reporting Award Information Cluster: Student Financial Assistance Agency: Department of Education Award Name: Federal Direct Student Loans, Federal Pell Grant Program Award Year: July 1, 2021 ? June 30, 2022 Assistance Listing Numbers: 84.268, 84.063 In August 2021, prior to the Workday Student implementation "go live" in September 2021, the University was working with their implementation consultants to help with the initial configuration of enrollment reporting in Workday. Since implementation, they have been continuously making updates to the system and processes to prevent errors from occurring. The Registrar?s office has spent significant time working to understand and refine the way that enrollment status data is captured and processed in the system. The Registrar's Office works collaboratively with partners on campus (Financial Aid and Information Technology) on identifying and resolving issues. After turnover and an extended vacancy in the Assistant Registrar position, the new Assistant Registrar started in July 2022, took over the reporting and has worked diligently to more timely identify and address errors and has noted a decrease in the number of system errors and data kickouts as a result of this work. In addition, in September 2022 the University engaged an NSC Data Specialist with Workday Student expertise to help monitor and ensure that issues are identified promptly and resolved. The Registrar?s office continuously monitors and implements Workday system updates to ensure that our system is up-to-date and staff are informed of challenges that are being identified in the larger Workday community. Finally, the Registrar?s Office continues to work closely with its financial aid counterparts, including their Director of Systems, Reporting, and Compliance, to ensure data is processed and reported within the Federal Guidelines. The last phase of this work is finalizing our review of the process and data related to degree transmission, such work as is expected to be completed no later than May 2023. The Assistant Registrar, James Smith, who can be reached at datarequest@simmons.edu, is responsible for the implementation of this corrective action plan.