Finding 2023-002
Recommendation: We recommend that management consider applicable regulation guidelines and ensure that background functions are appropriately functioning for all applicable fund codes, particularly around mergers with other institutions.
View of Responsible Officials and Planned Co...
Finding 2023-002
Recommendation: We recommend that management consider applicable regulation guidelines and ensure that background functions are appropriately functioning for all applicable fund codes, particularly around mergers with other institutions.
View of Responsible Officials and Planned Corrective Actions: The EFT or “Loan Notice” email runs through an integration maintained by the University’s Information Technology department that generates a Loan Notice email based on a student having a disbursement under a specific federal loan fund code in Banner, the University’s financial aid software. Following the merger of the University of the Sciences with the University, the University of the Sciences had a Temporary Provisional Program Participation Agreement in effect through December 30, 2022. As a result, the University disbursed federal loans for the University of the Sciences campus for this period utilizing a different federal loan fund code within Banner. The Financial Aid Office was unaware that the integration utilized fund codes to generate the Loan Notice email and as a result the integration was not updated to include the additional fund code being utilized. Therefore, students that received loan disbursements under this fund code for the summer 2022 and fall 2022 terms did not receive Loan Notice email. These students were sent general communications in the summer and fall about the timing of loan disbursements for each term, but these did not meet the federal requirements. During the spring 2023 term, all student loan disbursements were included under the same federal loan fund code and all students received the Loan Notice email. During the upcoming merger with Pennsylvania College of Health Sciences, federal loans for the Lancaster campus will be processed in the legacy financial aid system under the existing procedures for the spring 2024 and summer 2024 terms during the period in which the Temporary Provisional Program Participation Agreement is in effect. Federal loans will be processed as one institution, under the University’s federal OPEID, utilizing a single federal loan fund code, beginning in the fall 2024 term. In the future, anytime there is a change federal loan fund codes being utilized the University will review the background functions to ensure they are operating appropriately.
Individual Responsible for Corrective Action: Elizabeth Rihl Lewinsky, Assistant Vice President for Financial Aid, 610-660-1346, lewinsky@sju.edu
Anticipated Completion Date for Corrective Action: The planned Corrective Actions will be immediately implemented