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Corrective Action Plans

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Finding 529982 (2024-001)
Significant Deficiency 2024
Thompson Child & Family Focus
NC
Allowable Costs / Cost Principles Student Financial Aid Significant Deficiency
Temporary Assistance for Needy Families – Assistance Listing No. 93.558 and Foster Care Title IV-E - Assistance Listing No. 93.658 Recommendation: Management uses full time equivalent reports to determine what percentage of time spent should be allocated to the federal grant. During testing of payro...
Temporary Assistance for Needy Families – Assistance Listing No. 93.558 and Foster Care Title IV-E - Assistance Listing No. 93.658 Recommendation: Management uses full time equivalent reports to determine what percentage of time spent should be allocated to the federal grant. During testing of payroll expenses, we noted that one employee was not listed on the full time equivalent report for one month. We recommend that management implement a review process that compares the employees on the full time equivalent report to the list of active employees to ensure all employees are included in the full time equivalent report. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action planned/taken in response to finding: The CFO will review the full time equivalent reports to ensure all employees are included in the full time equivalent reports. Additionally, general ledgers will be reviewed for all Federal spending against the full time equivalent reports to ensure consistency. Name(s) of the contact person(s) responsible for corrective action: Laura Stein, Chief Financial Officer Planned completion date for corrective action plan: March 31, 2025
View Audit 348093
Saint Francis University
PA
Student Financial Aid Matching / Level of Effort / Earmarking Reporting
Condition The University did not notify the National Student Loan Data System (NSLDS) in a timely manner for 2 withdrawn students in our sample of 25 students. Upon further review of all students who withdrew, a total of 16 of 72 students who withdrew were not reported to the NSLDS. The sample was n...
Condition The University did not notify the National Student Loan Data System (NSLDS) in a timely manner for 2 withdrawn students in our sample of 25 students. Upon further review of all students who withdrew, a total of 16 of 72 students who withdrew were not reported to the NSLDS. The sample was not a statistically valid sample. Corrective Action Plan Corrective Action Planned: The University implemented a new Student Information System (SIS) [Jenzabar One] and Financial Aid System [Jenzabar Financial Aid] in 2024. The system processes require a student social security number in both systems. This condition will safeguard enrollment records sent to the National Student Clearinghouse (NSC) will be complete and communicated to the National Student Loan Data System (NSLDS) correctly. These systems were in place starting the 2024-25 academic year. Name(s) of Contact Person(s) Responsible for Corrective Action: Tom Kendziora, Director of Financial Aid Completion Date: March 5, 2024
View Audit 348058
Finding 529968 (2024-005)
Significant Deficiency 2024
Washington College
MD
Matching / Level of Effort / Earmarking Student Financial Aid Significant Deficiency § 200.303
Student Financial Aid Cluster – Late Return of Credit Balance Assistance Listing No. 84.268 Recommendation: We recommend the College review and revise its policies for identifying and paying credit balances to ensure that it is paid to the student or parent as soon as possible, but no more than 14 d...
Student Financial Aid Cluster – Late Return of Credit Balance Assistance Listing No. 84.268 Recommendation: We recommend the College review and revise its policies for identifying and paying credit balances to ensure that it is paid to the student or parent as soon as possible, but no more than 14 days after the occurrence. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Parent Plus loan recipients that meet the criteria for the refund will be identified by Financial Aid, Accounts Receivable will process vouchers the first week of classes and Accounts Payable will process the refunds that are identified to be sent the first week of classes and within 14 days of disbursement of the IV loans. Name(s) of the contact person(s) responsible for corrective action: Jennifer Hutton Planned completion date for corrective action plan: February 2025
View Audit 348052
Finding 529965 (2024-004)
Significant Deficiency 2024
Washington College
MD
Questioned Costs Student Financial Aid Eligibility § 200.303
Student Financial Aid Cluster – Verification Assistance Listing No. 84.063, 84.268, 84.033 Recommendation: The College should review the procedures surrounding the verification process to ensure all necessary support and documentation is obtained and retained in the student files. Explanation of dis...
Student Financial Aid Cluster – Verification Assistance Listing No. 84.063, 84.268, 84.033 Recommendation: The College should review the procedures surrounding the verification process to ensure all necessary support and documentation is obtained and retained in the student files. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: A procedure was implemented for a staff member to review completed verifications prior to disbursement of Title IV aid. WASHINGTON COLLEGE CORRECTIVE ACTION PLAN YEAR ENDED JUNE 30, 2024 (56) Name(s) of the contact person(s) responsible for corrective action: Jennifer Gallagher Planned completion date for corrective action plan: February 2025 U.S.
View Audit 348052 Questioned Costs: $1
Finding 529964 (2024-003)
Significant Deficiency 2024
Washington College
MD
Student Financial Aid Reporting Significant Deficiency § 200.303
Student Financial Aid Cluster – Common Origination and Disbursement (COD) Reporting Assistance Listing No. 84.063 Recommendation: We recommend the College evaluate its procedures and policies around reporting Pell disbursements to COD to ensure that student information is reported accurately and tim...
Student Financial Aid Cluster – Common Origination and Disbursement (COD) Reporting Assistance Listing No. 84.063 Recommendation: We recommend the College evaluate its procedures and policies around reporting Pell disbursements to COD to ensure that student information is reported accurately and timely. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Created procedures that will identify when an award does not fully disburse and to ensure that the correct amount disbursed is what we report to COD. Name(s) of the contact person(s) responsible for corrective action: Jennifer Gallagher Planned completion date for corrective action plan: February 2025
View Audit 348052
Finding 529960 (2024-002)
Significant Deficiency 2024
Washington College
MD
Student Financial Aid Subrecipient Monitoring Significant Deficiency § 200.303
Student Financial Aid Cluster – Gramm-Leach-Bliley Act Assistance Listing No. 84.063, 84.268, 84.007, 84.033 Recommendation: We recommend the College ensure its written information security program addresses the required minimum elements as outlined in 16 CFR 314.4. Explanation of disagreement with ...
Student Financial Aid Cluster – Gramm-Leach-Bliley Act Assistance Listing No. 84.063, 84.268, 84.007, 84.033 Recommendation: We recommend the College ensure its written information security program addresses the required minimum elements as outlined in 16 CFR 314.4. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The College has since implemented corrective measures, including updating its written information security program to align with GLBA requirements, enhancing documentation, publishing written policy within the college policy portal and strengthening oversight. Name(s) of the contact person(s) responsible for corrective action: Irv Bruckstein Planned completion date for corrective action plan: February 2025
View Audit 348052
Finding 529958 (2024-001)
Significant Deficiency 2024
Washington College
MD
Student Financial Aid Eligibility Reporting § 200.303
Student Financial Aid Cluster – National Student Loan Data System (NSLDS) Reporting Assistance Listing No. 84.063, 84.268 Recommendation: We recommend the College review its reporting procedures to ensure that students’ statuses are accurately and timely reported to NSLDS as required by regulations....
Student Financial Aid Cluster – National Student Loan Data System (NSLDS) Reporting Assistance Listing No. 84.063, 84.268 Recommendation: We recommend the College review its reporting procedures to ensure that students’ statuses are accurately and timely reported to NSLDS as required by regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: With the hiring of a permanent registrar, there has been adequate training on enrollment submissions and establishment of timely updates to the Clearinghouse in accordance with the institution's reporting schedule and as updates occur. Also, the Registrar's Office and the Office of Financial Aid are working more closely to ensure timely and accurate updates for enrollment and withdrawal dates. Name(s) of the contact person(s) responsible for corrective action: Kelly Rowett-James Planned completion date for corrective action plan: February 2025
View Audit 348052
Finding 529949 (2024-001)
Significant Deficiency 2024
La Roche University
PA
Questioned Costs Student Financial Aid HUD Housing Programs
Enhance Student Withdrawal Notification System • La Roche University has an automatic notification system in place that notifies necessary parties of when a student withdrawals or takes a leave of absence (LOA). The notification of withdrawals and LOA is currently directed to the general financial ...
Enhance Student Withdrawal Notification System • La Roche University has an automatic notification system in place that notifies necessary parties of when a student withdrawals or takes a leave of absence (LOA). The notification of withdrawals and LOA is currently directed to the general financial aid email. We will add the Financial Aid Counselor to the notification system to receive the notifications directly in addition to the general financial aid email. Conduct a Comprehensive Review of Past R2T4 Transactions • Conduct a Comprehensive Review of Past R2T4 Transactions over the current academic year to ensure correctly processed R2T4 calculations and accuracy of returns. Assign a designated compliance officer and backup within the Financial Aid Office to oversee R2T4 calculations. • Office of Financial Aid will designate one person to complete all R2T4 calculations for process continuity. • Designate a financial aid staff backup to perform in absence of designated staff member Conduct mandatory training for all financial aid, student accounts, and registrar staff on Title IV compliance requirements. Revise internal Financial Aid Policies and Procedures
View Audit 348023 Questioned Costs: $1
Finding 529905 (2024-004)
Significant Deficiency 2024
Northeastern Technical College
SC
Student Financial Aid Matching / Level of Effort / Earmarking Reporting
2024-004. Enrollment Reporting Name of Contact Person Responsible for the Corrective Action Plan: Anne Jones, Registrar   Corrective Action Plan: The College acknowledges the obligation of reporting and correcting student enrollment statuses with the National Student Clearinghouse (NSC) and the N...
2024-004. Enrollment Reporting Name of Contact Person Responsible for the Corrective Action Plan: Anne Jones, Registrar   Corrective Action Plan: The College acknowledges the obligation of reporting and correcting student enrollment statuses with the National Student Clearinghouse (NSC) and the National Student Loan Data System (NSLDS). The College has established a procedure to ensure that all student enrollment status changes are reviewed and submitted in accordance with the applicable compliance requirements. The Registrar’s Office will upload an enrollment report to the National Student Clearinghouse approximately one week after the start of each term once no shows have been removed from class rosters for said term. An enrollment report will be uploaded to the National Student Clearinghouse within a minimum of 45 days of each submission to remain in compliance. To remain in compliance with the 60-day requirement set by the NSLDS, the Registrar’s Office will review and correct all student enrollment status changes with the National Student Clearinghouse and the National Student Loan Data System within approximately ten (10) business days after each submission has been collected and reviewed by the National Student Clearinghouse. Anticipated Completion Date: By June 30, 2025
View Audit 347939
Finding 529842 (2024-001)
Material Weakness 2024
Richmont Graduate University
TN
Student Financial Aid Reporting Special Tests & Provisions
The VP of Admin has secured access to the reporting capability in the NSLDS to generate enrollment reports on a timely basis. The univeristy has already provided timely updates of enrollment status to NSLDS every 30-60 days. Additionally, once enrollment status are updated, the Director of Financial...
The VP of Admin has secured access to the reporting capability in the NSLDS to generate enrollment reports on a timely basis. The univeristy has already provided timely updates of enrollment status to NSLDS every 30-60 days. Additionally, once enrollment status are updated, the Director of Financial Aid will receive the updated enrollment report and will certify that the statuses have been accurately reflected. These reports will be securely maintained by the office of administration.
View Audit 347870
Universidad Adventista De Las Antillas, Inc.
PR
Student Financial Aid Matching / Level of Effort / Earmarking
A series of seminars will be scheduled in coordination with the National Clearinghouse and the employees of the Registration Office, Economic Assistance and the Technology Office (ITS). A date monitoring process will be established so that Degree Audit report certifications are submitted at the corr...
A series of seminars will be scheduled in coordination with the National Clearinghouse and the employees of the Registration Office, Economic Assistance and the Technology Office (ITS). A date monitoring process will be established so that Degree Audit report certifications are submitted at the correct time.A process will be established to validate that the information entries in the NSLDS have been made correctly and correspond to the date of the report sent by the university.The Director of the Registry Office will be in charge of ensuring that these reports are completed in all their parts and on time, seeking to eliminate all possible errors and thus eliminate the possibility of findings in the future.
View Audit 347817
Finding 529812 (2024-001)
Significant Deficiency 2024
Truett McConnell University
GA
Student Financial Aid Matching / Level of Effort / Earmarking Special Tests & Provisions § 200.303
Finding 2024-001: Special Test and Provisions: Enrollment Reporting Context/Condition: Of the 43 students selected for enrollment reporting testing, 8 student withdrawals within the sample were reported to NSLDS outside the maximum 60-day window. Recommendation: The auditor recommended that the Un...
Finding 2024-001: Special Test and Provisions: Enrollment Reporting Context/Condition: Of the 43 students selected for enrollment reporting testing, 8 student withdrawals within the sample were reported to NSLDS outside the maximum 60-day window. Recommendation: The auditor recommended that the University review and update internal controls to ensure student enrollment status in the National Student Loan Data System (NSLDS) is updated in a timely manner to ensure compliance with Federal Requirements. Persons Responsible for Corrective Action: Kamille Gauntt, Associate Vice President for Academic Operations Registrar; Karli Greenfield, Associate Vice President for Student Financial Services Planned Corrective Action: Truett McConnel University has consulted with Jenszabar, the University's student information system to identify the root cause of untimely updates of student status codes and has corrected the issue to lead to future timely reporting of student enrollment reporting data. Anticipated Completion Date: December 31, 2024
View Audit 347797
Finding 529769 (2024-001)
Significant Deficiency 2024
Gannon University
PA
Student Financial Aid Matching / Level of Effort / Earmarking Reporting
Finding 2024-001 Condition The University did not notify the National Student Loan Data System (NSLDS) in a timely manner for 10 students with status changes in our sample of 25 students. Corrective Action Plan: 1. Documentation has been updated to include the following: a. Adjustment to the frequ...
Finding 2024-001 Condition The University did not notify the National Student Loan Data System (NSLDS) in a timely manner for 10 students with status changes in our sample of 25 students. Corrective Action Plan: 1. Documentation has been updated to include the following: a. Adjustment to the frequency by which reports are run. b. How to handle students with a G Not Applied error from the National Student Clearinghouse. c. Implications for not fixing G Not Applied records with the 60-day requirement window. 2. New Assistant Registrar Rachael Felton was brought onto the Gannon Registrar’s Office team in August 2024, with experience submitting enrollment and graduates files to the NSC in previous institutions’ registrar’s offices, and with experience in NSLDS from previous work in other institutions’ financial aid departments. 3. Monthly reports of graduates are being run and submitted to the National Student Clearinghouse, unless there are no graduates for the reporting period. 4. Existing G Not Applied records are being assessed and corrected as soon as error reports are available by the NSC after each graduates file submitted. Rachael has advised Gannon begin submitting an enrollment file of the graduates after they are submitted to correct the G Not Applied records. 5. Individuals will be designated as back-ups to Rachael; they will review all documentation and be trained on the procedures to ensure the appropriate actions can be sustained by the departments should there be turnover in key positions. Name(s) of Contact Person(s) Responsible for Corrective Action: 1. Megan Loibl, Registrar 2. Rachael Felton, Assistant Registrar Anticipated Completion Date: The plan devised in response to last year’s same finding is already underway. Continued successful application of the plan will prevent any new errors in the FY 2025 single audit sample, which will be determined when next year’s audit selections are made.
View Audit 347744
Finding 529743 (2024-003)
Significant Deficiency 2024
University of Illinois
IL
Matching / Level of Effort / Earmarking Student Financial Aid Reporting § 200.303
Finding 2024-003 Error in Reporting for NSLDS Plan: Administrative Information Technology Solutions (AITS) identified an Ellucian defect causing a misalignment between the program begin date and enrollment status dates. AITS is collaborating with Ellucian to report any ongoing issues since the Octob...
Finding 2024-003 Error in Reporting for NSLDS Plan: Administrative Information Technology Solutions (AITS) identified an Ellucian defect causing a misalignment between the program begin date and enrollment status dates. AITS is collaborating with Ellucian to report any ongoing issues since the October 2024 resolution, and drive the resolution of defects, if necessary. Expected Implementation Date: October 2024 Contact: Chris Sayre Registrar University of Illinois Chicago Csayre2@uic.edu 312-996-3077
View Audit 347709
Randall University
OK
Questioned Costs Student Financial Aid
FINDING 2024-002 – R2T4 Calculation Program Name: Federal Pell Grant Program ALN and Program Expenditures: 84.063 ($487,504) Award Number: P063P233315 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: $1,574 Condition Found: The R2T4 was calculated correctly, but the T...
FINDING 2024-002 – R2T4 Calculation Program Name: Federal Pell Grant Program ALN and Program Expenditures: 84.063 ($487,504) Award Number: P063P233315 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: $1,574 Condition Found: The R2T4 was calculated correctly, but the Title IV funds were not returned timely for one of the twenty students in the compliance testing sample. Corrective Action Plan: Management agrees that the funds were not returned after the R2T4 was completed. The Interim Director of Financial Aid has submitted a request to the University’s third-party servicer to return the funds. Anticipated Completion Date: The University anticipates the corrective action being completed by April 30, 2025. Contact Person: L. Evan Aldridge, Interim Financial Aid Administrator 405-912-9007
View Audit 347564 Questioned Costs: $1
Randall University
OK
Questioned Costs Student Financial Aid Matching / Level of Effort / Earmarking
FINDING 2024-005– Aid Not Disbursed Program Name: Federal Direct Student Loan Program Federal Pell Grant Program ALN and Program Expenditures: 84.268 ($709,913) 84.063 ($487,504) Award Number: P268K243315 P063P233315 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: $...
FINDING 2024-005– Aid Not Disbursed Program Name: Federal Direct Student Loan Program Federal Pell Grant Program ALN and Program Expenditures: 84.268 ($709,913) 84.063 ($487,504) Award Number: P268K243315 P063P233315 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: $2,722(84.268) $1,023(84.063) Condition Found: The second financial aid disbursement was not made to one of the twenty students in our sample. The student in question was eligible to receive $1,023 of Federal Pell Grant funds, $1,732 of subsidized Federal Direct Loan funds, and $990 of unsubsidized Federal Direct Loan Funds. Corrective Action Plan: The University is on the HCM2 method for disbursing aid. The funds in question will be posted to the student’s account. The University will request the funds from the Department of Education when the next aid batch is submitted. Anticipated Completion Date: The University anticipates the corrective action being completed by April 30, 2025. Contact Person: L. Evan Aldridge, Interim Financial Aid Administrator 405-912-9007
View Audit 347564 Questioned Costs: $1
Randall University
OK
Questioned Costs Student Financial Aid Matching / Level of Effort / Earmarking
FINDING 2024-004– Title IV Aid Not Returned Program Name: Federal Direct Student Loan Program ALN and Program Expenditures: 84.268 ($709,913) Award Number: P268K243315 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: $3,711 Condition Found: A student requested that the Un...
FINDING 2024-004– Title IV Aid Not Returned Program Name: Federal Direct Student Loan Program ALN and Program Expenditures: 84.268 ($709,913) Award Number: P268K243315 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: $3,711 Condition Found: A student requested that the University return $3,711 of unsubsidized Federal Direct Loan funds to the lender in December 2023. The University has yet to return the funds. Corrective Action Plan: The Interim Financial Aid Director will work with the third-party administrator to return the $3,711. The student’s account and NSLDS will be updated. Procedures will be improved to ensure that funds are returned timely. Anticipated Completion Date: The University anticipates the corrective action being completed by April 30, 2025. Contact Person: L. Evan Aldridge, Interim Financial Aid Administrator 405-912-9007
View Audit 347564 Questioned Costs: $1
Randall University
OK
Student Financial Aid Eligibility Matching / Level of Effort / Earmarking
FINDING 2024-003 – Federal Direct Loan Eligibility Program Name: Federal Direct Student Loan Program ALN and Program Expenditures: 84.268 ($709,713) Award Number: P268K243315 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: N/A Condition Found: The amount of subsidized...
FINDING 2024-003 – Federal Direct Loan Eligibility Program Name: Federal Direct Student Loan Program ALN and Program Expenditures: 84.268 ($709,713) Award Number: P268K243315 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: N/A Condition Found: The amount of subsidized Federal Direct Loans awarded was incorrect for one of the twelve students in our sample that received Federal Direct Loans. In addition, the student was eligible for additional unsubsidized funds. Corrective Action Plan: The Interim Student Financial Aid Director has requested a repackage of aid by the third-party financial aid administrator. Procedures will be improved to ensure that credit hours are reviewed before awarding aid. Anticipated Completion Date: The University anticipates the corrective action being completed by April 30, 2025. Contact Person: L. Evan Aldridge, Interim Financial Aid Administrator 405-912-9007
View Audit 347564
Finding 529455 (2024-001)
Significant Deficiency 2024
University of Detroit Mercy
MI
Student Financial Aid Matching / Level of Effort / Earmarking Significant Deficiency
Condition: The University did not return funds within the 45-day time period for a certain student. Root Cause Analysis The delay in returning funds was caused by miscommunication between the R2T4 Processing Staff member and the Director of Financial Aid. The miscommunication occurred due to the R2...
Condition: The University did not return funds within the 45-day time period for a certain student. Root Cause Analysis The delay in returning funds was caused by miscommunication between the R2T4 Processing Staff member and the Director of Financial Aid. The miscommunication occurred due to the R2T4 Processor requiring early maternity leave by nearly a month. This was an isolated incident and not a systemic issue. Corrective Actions Prior to the audit finding, this was discovered in house when the R2T4 Processor returned from maternity leave. The student’s account was corrected immediately. To address this issue and prevent future occurrences, the institution has implemented the following corrective actions: 1. Training o The R2T4 Processor has created a more detailed step-by-step procedure in case any further unplanned absences. 2. System Enhancements: o The institution is working on implementing system alerts within its student information system, Ellucian Banner, to flag R2T4 cases and track deadlines. o Automation of reminders and notifications will help ensure timely processing. Implementation Timeline • This has already taken place. Responsible Parties • Director of Financial Aid: Jessica Rouser Conclusion The institution is committed to full compliance with federal regulations and ensuring that all Title IV funds are returned within the mandated timeframe.
View Audit 347460
God's Bible School, College and Missionary Training Home
OH
Questioned Costs Student Financial Aid
AL# and Program Expenditures: 84.063 ($679,498) Award Number: P063P233976 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: $2,376.25 Condition Found: The R2T4 was not calculated correctly for two of the twenty-five students in the compliance testing sample. A separate sample...
AL# and Program Expenditures: 84.063 ($679,498) Award Number: P063P233976 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: $2,376.25 Condition Found: The R2T4 was not calculated correctly for two of the twenty-five students in the compliance testing sample. A separate sample was selected to test additional R2T4 calculations. The R2T4 was not calculated correctly for four of the six students in the R2T4 testing sample. Between the two samples, all of the R2T4s completed during the year were reviewed. Corrective Action Plan: All of the R2T4s completed during the year were recalculated in January 2025. On February 4, 2025, $2,384.57 of Federal Pell Grant Funds were awarded to students and $8.32 of Federal Pell Grant Funds were returned to the Department of Education. Procedures will be improved to ensure that R2T4s are calculated correctly. Anticipated Completion Date: The corrective action was completed on February 4, 2025. Contact Person Valorie Quesenberry, Financial Aid Coordinator 513-763-6659
View Audit 347451 Questioned Costs: $1
God's Bible School, College and Missionary Training Home
OH
Questioned Costs Student Financial Aid Eligibility
AL# and Program Expenditures: 84.063 ($679,498) Award Number: P063P233976 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: $591.50 Condition Found: The amount of Pell grant awarded was calculated incorrectly for one of the twenty-one students who received Pell in our sample....
AL# and Program Expenditures: 84.063 ($679,498) Award Number: P063P233976 Federal Award Year: July 1, 2023 to June 30, 2024 Questioned Costs: $591.50 Condition Found: The amount of Pell grant awarded was calculated incorrectly for one of the twenty-one students who received Pell in our sample. The student in question was subjected to the lifetime eligibility used limitation. The College calculated the percentage of the Pell grant funds the student was eligible to receive correctly, but the percentage was applied to the full-time Pell award when the student was only enrolled ¾ time. Corrective Action Plan: The School returned $591.50 of Pell grant funds on February 4, 2025. Communication will be improved between the financial aid office and the register. Anticipated Completion Date: The corrective action was completed on February 4, 2025. Contact Person Valorie Quesenberry, Financial Aid Coordinator 513-763-6659
View Audit 347451 Questioned Costs: $1
Finding 529425 (2024-001)
Significant Deficiency 2024
Bay Path University
MA
Student Financial Aid Reporting Matching / Level of Effort / Earmarking
Corrective Action Plan The University believes the student identified in this finding as an isolated instance. Upon review, the student completed her undergraduate degree in December 2023. The student was accepted into a graduate degree program beginning January 2024. The student’s graduate degre...
Corrective Action Plan The University believes the student identified in this finding as an isolated instance. Upon review, the student completed her undergraduate degree in December 2023. The student was accepted into a graduate degree program beginning January 2024. The student’s graduate degree record was created and became active on 1/4/2024. The December 2023 graduated student report was created and submitted to the National Student Clearinghouse (NSC) on 1/9/2024 however the student’s record was recorded as Withdrawn and not Graduated 12/2023 as the student’s active record noted the master’s level graduate program. The incorrect reporting as withdrawn and not graduated appears to be a timing of dates for when enrollment reporting in January occurred. The University will implement procedures to identify December graduated students who will enter a master’s level program to ensure their undergraduate degree program is submitted as graduated in a timely manner. Timeline for Implementation of Corrective Action Plan Fiscal year 2025 Contact Person Stephanie King Executive Director of Student Financial Services
View Audit 347431
Finding 529410 (2024-001)
Material Weakness 2024
University of the Pacific
CA
Student Financial Aid Reporting Matching / Level of Effort / Earmarking
Subject: Corrective Action Plan for Federal Direct Student Loans Program Compliance The University of the Pacific acknowledges the findings outlined in the audit related to the reporting of student enrollment status to the National Student Loan Data System (NSLDS) for the Federal Direct Student Loan...
Subject: Corrective Action Plan for Federal Direct Student Loans Program Compliance The University of the Pacific acknowledges the findings outlined in the audit related to the reporting of student enrollment status to the National Student Loan Data System (NSLDS) for the Federal Direct Student Loans Program (Federal Assistance Listing Number: 84.268) for the award year July 1, 2023 - June 30, 2024. We take our responsibility to comply with the federal regulations under 34 CFR Section 685.309 very seriously and are committed to strengthening our internal controls to ensure accurate and timely reporting of enrollment changes. Corrective Action Plan: To address the identified deficiencies and enhance our reporting processes, the University has implemented the following measures: 1. Monthly Reconciliation with National Student Clearinghouse (NSC): The Registrar’s Office will conduct a monthly audit of the NSC transmittal files to verify that all reported enrollment data matches the records in NSC and NSLDS. Any discrepancies will be promptly addressed to prevent inadvertent omissions of student enrollment changes. 2. Enhanced Monitoring and Error Resolution: The Registrar’s Office will review and resolve all NSC-generated error reports within 10 business days of receipt. This process will ensure that discrepancies between campus-level and program-level reporting are corrected promptly to meet the 60-day reporting requirement. 3. Regular Compliance Checks: System-generated reports will be reviewed to align with NSLDS reporting guidelines. Additionally, a designated staff member in the Registrar’s Office on the three-campuses will oversee the timely processing and submission of enrollment status changes to NSLDS. 4. Training and Process Improvement: The Registrar’s Office will conduct periodic training sessions for staff involved in enrollment reporting to reinforce compliance requirements and best practices for NSLDS data submission. Internal reporting procedures will also be refined to prevent delays or errors in enrollment reporting. 5. Ongoing Review and Oversight: The University will establish a formalized review process to assess the effectiveness of these corrective actions. Progress reports will be reviewed quarterly to ensure sustained compliance and continuous improvement in our enrollment reporting processes. The University remains committed to ensuring accurate and timely reporting of student enrollment data in compliance with federal regulations. We appreciate your guidance and support in maintaining the integrity of our Title IV reporting obligations. Please do not hesitate to reach out if additional clarification or documentation is required. Sincerely, Karen Johnson University Registrar
View Audit 347392
University of California
CA
Student Financial Aid Matching / Level of Effort / Earmarking Subrecipient Monitoring
2024-002 Cluster: Student Financial Assistance Sponsoring Agency: Department of Education Award Names: Federal Pell Grant Program, Federal Direct Student Loans Award Numbers: Various Assistance Listing Titles: Federal Pell Grant Program, Federal Direct Student Loans Assistance Listing Numbers: 84.06...
2024-002 Cluster: Student Financial Assistance Sponsoring Agency: Department of Education Award Names: Federal Pell Grant Program, Federal Direct Student Loans Award Numbers: Various Assistance Listing Titles: Federal Pell Grant Program, Federal Direct Student Loans Assistance Listing Numbers: 84.063, 84.268 Award Year: 2023-2024 Pass-through entity: Not applicable Financial Aid Counselors (FAC) can manually award students on the spot and verbally inform students to go online and accept/decline their awards. When this happens, an email may not go out to students. Starting with the 2025-26 financial aid award cycle, we will create a routine in the Banner Financial Aid system that will review student’s email log (RUAMAIL) and if an official email notification is not logged, the system will automatically send one to ensure that every student who is awarded Title IV aid will receive an email notification advising them to review and accept/decline their financial aid award offer. Title IV aid will not disburse until this requirement is met keeping the institution in compliance. To obtain a student’s voluntary consent to participate in electronic actions for the Electronic Signatures in Global and National Commerce Act (“E-Sign Act”), Information Technology Solutions (ITS) will investigate and implement one of the following options: • Reinstate the consent to participate in electronic transactions in R’Web annually and ensure that it captures the history of the acceptance of the Terms of Service (TOS) that will include the date students accepted the TOS. • Present the TOS to students upon logging into Central Authentication Services (CAS) annually and ensure that it captures the history of the acceptance of the TOS that will include the date students accepted the TOS. • Present the TOS to students as a hold annually on Banner that they must acknowledge to clear. Banner records this action on SOAHOLD. The student TOS will be presented to students for acceptance during the first time accessing University systems, depending on the option implemented, and will display it annually during the annual anniversary of the original acceptance. ITS will begin evaluation of the effort in Summer 2025 with a goal of implementing a solution in the 2025-26 academic year. For inquiries regarding the disbursement notifications, please contact Jose A. Aguilar at jose.aguilarjr@ucr.edu. For inquiries regarding the E-Sign Act, please contact Teri Eckman at teri.eckman@ucr.edu
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University of California
CA
Student Financial Aid Subrecipient Monitoring
2024-001 Cluster: Student Financial Assistance Sponsoring Agency: Department of Education Award Name: Federal Pell Grants Award Number: Various Assistance Listing Title: Federal Pell Grant Program Assistance Listing Number: 84.063 Award Year: 2023-2024 Pass-through entity: Not applicable The Depart...
2024-001 Cluster: Student Financial Assistance Sponsoring Agency: Department of Education Award Name: Federal Pell Grants Award Number: Various Assistance Listing Title: Federal Pell Grant Program Assistance Listing Number: 84.063 Award Year: 2023-2024 Pass-through entity: Not applicable The Department of Education provided verification relief for the 2021-22 and 2022-23 aid years by waiving certain verification requirements. If a record was selected for verification but was not verified, schools were to set the code to “S”. The routine was changed for those two years but was carried forward to the 2023-24 aid year. The automated routine has been corrected, and it is currently assigning the correct verification code based on the completion of the student financial aid verification. This correction has been implemented for the current 2024-25 award year cycle and is working properly for the 2024-25 award year cycle. Starting with the 2025-26 award year cycle, in April of 2025 we will add the review of the verification code assignment based on the completion of the student verification files to the already established annual new year roll in the Banner Financial Aid system. The routine will be reviewed and adjusted as needed and ensure that the routine is set up correctly for the 2025-26 award year. For inquiries regarding this finding, please contact Jose A. Aguilar at jose.aguilarjr@ucr.edu.
View Audit 347386
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