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2022-002 ? Reporting into the Common Origination and Disbursement (COD) System Cluster: Student Financial Assistance Sponsoring Agency: Department of Education Award Names: Federal Pell Grant Program and Federal Direct Student Loans Award Numbers: Not applicable Assistance Listing Titles: Federal P...
2022-002 ? Reporting into the Common Origination and Disbursement (COD) System Cluster: Student Financial Assistance Sponsoring Agency: Department of Education Award Names: Federal Pell Grant Program and Federal Direct Student Loans Award Numbers: Not applicable Assistance Listing Titles: Federal Pell Grant Program and Federal Direct Student Loans Assistance Listing Numbers: 84.063 and 84.268 Award Year: 2021-2022 Pass-through entity: Not applicable Management provides robust, on-going training related to disbursement and federal reporting timeframes. Most recently, the COD reporting requirements were reviewed in the monthly Office of Financial Aid and Scholarships management meeting, inclusive of managers within each unit of the office and IT. The student records outside of the normal parameters identified challenges within our current SIS system and staffing limitations. The student information system in place is aging and lacks flexible controls. The Office of Financial Aid and Scholarships is migrating to a new student information system (Oracle SFP) for the 2024-25 academic year. We are reengineering our disbursement process to maximize the enhanced controls and automation within Oracle SFP to ensure compliance with disbursement and federal reporting timeframes. Until a more robust system is in place, management will develop exception reports to identify discrepancies in FAME versus COD disbursement dates beginning with the 2023 summer term. Exception reports will be reviewed bi-weekly to ensure compliance with the required reporting timeline. Additionally, management continues to request additional full-time professional staff to support the administration of federal student aid and ensure regulatory compliance in all areas as federal, state and institutional aid programs continue to expand and evolve. For inquiries regarding this finding, please contact Rebecca Sanchez at (949) 824-8262 who is responsible for the corrective action.
2022-003 ? Return of Title IV Funds Cluster: Student Financial Assistance Sponsoring Agency: Department of Education Award Names: Federal Supplemental Educational Opportunity Grants (FSEOG), Federal Pell Grant Program and Federal Direct Student Loans Award Numbers: Not applicable Assistance Listing...
2022-003 ? Return of Title IV Funds Cluster: Student Financial Assistance Sponsoring Agency: Department of Education Award Names: Federal Supplemental Educational Opportunity Grants (FSEOG), Federal Pell Grant Program and Federal Direct Student Loans Award Numbers: Not applicable Assistance Listing Titles: Federal Supplemental Educational Opportunity Grants (FSEOG), Federal Pell Grant Program and Federal Direct Student Loans Assistance Listing Numbers: 84.007, 84.063 and 84.268 Award Year: 2021-2022 Pass-through entity: Not applicable Campus 1 Management provides robust, on-going training related to the Return of Title IV Funds. The Office of Financial Aid and Scholarships staffing levels have not sufficiently adjusted as student aid programs grow in size and complexity. Management is in the process of hiring additional staff and will continue to request additional full-time staff in our annual budget proposals. As additional federal and state financial aid programs are developed, there are simply not enough staff to complete all work required each week. Beginning fiscal year 2024, R2T4 reports will be reviewed in weekly team meetings and prioritized for processing to ensure compliance with regulatory timeframes. Long-term, the Office of Financial Aid and Scholarships is migrating to a new student information system (Oracle SFP) for the 2024-25 academic year. Enhanced controls and automation within Oracle SFP will ensure compliance with Return of Title IV Funds regulatory timeframes. The new student information system will increase efficiency and effectiveness by eliminating previous manual processes. Campus 2 As of October 2022, all disbursements are reported immediately, rather than the previous weekly cadence. Weekly review procedures are, and will be, a continued process to identify discrepancies and reconcile within 30 days. As an effort to address staff changes and the change in disbursement reporting, additional training was provided to staff in October of 2022. For inquiries regarding this finding, please contact Rebecca Sanchez at (949) 824-8262 and Trina Wilson at (530) 752-9278 who are responsible for the corrective action.
Finding No.: 2022-001 ? Special Tests Federal Agency: Department of Education Pass-through Entity: Direct Federal Program: Student Financial Assistance Cluster - Federal Direct Loan Program, Federal Pell Grant Program CFDA Number: 84.268, 84.063 Federal Award Numbers: P268K201616, P063P191616 Federa...
Finding No.: 2022-001 ? Special Tests Federal Agency: Department of Education Pass-through Entity: Direct Federal Program: Student Financial Assistance Cluster - Federal Direct Loan Program, Federal Pell Grant Program CFDA Number: 84.268, 84.063 Federal Award Numbers: P268K201616, P063P191616 Federal Award Year: July 1, 2021 ? June 30, 2022 Compliance Requirement: Special Tests, Enrollment Reporting Condition The College generally certifies its enrollment reports through rosters provided to the NSC. Of the sixty (60) students with enrollment changes we selected for test work, we noted the following students whose changes in enrollment status were not timely transmitted to NSLDS. For six (6) students, the College was notified of the student?s status change and the change was not timely reported to NSLDS. The College did not report the status change until 75-88 days following notification of the change in status. View of College Officials The College recognizes the importance of both timely and accurate reporting related to student status changes with respect to federal requirements. The College has been actively working to implement changes in procedure to ensure compliance with federal regulations. Corrective Action The College has updated its reporting schedule to NSLDS to reporting on a monthly basis at a minimum. The College also a manual review procedure that will help to ensure all status changes are reported timely to NSLDS. Additionally, an interdepartmental working group convened to evaluate, test and implement improvements through automation. Due to limitations with the student information system (Workday), the College continues to engage with the software vendor and other users to evaluate possible improvements and efficiencies in an effort to minimize manual processing without introducing additional compliance risks.
The School acknowledges that, following the departure of the previous Registrar in September 2021 and before the arrival of current Registrar in Spring 2022, enrollment files were not sent in a consistent or timely manner to the National Student Clearinghouse (NSC) for reporting to the National Stud...
The School acknowledges that, following the departure of the previous Registrar in September 2021 and before the arrival of current Registrar in Spring 2022, enrollment files were not sent in a consistent or timely manner to the National Student Clearinghouse (NSC) for reporting to the National Student Loan Data System (NSLDS), nor was internal coding of these students' records done in Jenzabar promptly. Staffing is now stabilized in the Office of the Registrar, and management is better equipped to ensure federal NSLDS information is entered and reported accurately at the beginning of each semester and periodically until the end of term.
Finding 2022-001: Student Notifications a. Comments on Finding and Each Recommendation The University agrees with this finding. Due to turnover in the Student Financial Aid Office algorithms producing automated e-mails were not reviewed and were assumed to work in perpetuity. Action(s) Taken or Plan...
Finding 2022-001: Student Notifications a. Comments on Finding and Each Recommendation The University agrees with this finding. Due to turnover in the Student Financial Aid Office algorithms producing automated e-mails were not reviewed and were assumed to work in perpetuity. Action(s) Taken or Planned on the Finding The University has reviewed the Federal notification requirements. The Student Financial Aid office and Campus Technology have met and reviewed the algorithms for notifications and updated the parameters. Additionally, the Student Financial Aid e-mail box has been copied on these notifications and will be reviewed. For inquiries regarding this finding, please contact Christopher Day at (405) 208-5210 who is responsible for the corrective action.
WARNER PACIFIC UNIVERSITY MANAGEMENT?S VIEWS AND CORRECTIVE ACTION PLAN For the year ended May 31, 2022 As required by OMB Uniform Guidance, we have provided below our response and corrective action plan addressing the findings in the ?Report on Federal Awards in Accordance with the OMB Uniform Gui...
WARNER PACIFIC UNIVERSITY MANAGEMENT?S VIEWS AND CORRECTIVE ACTION PLAN For the year ended May 31, 2022 As required by OMB Uniform Guidance, we have provided below our response and corrective action plan addressing the findings in the ?Report on Federal Awards in Accordance with the OMB Uniform Guidance? for the year ended May 31, 2022. FINDING 2022-002 ? Special Tests and Provisions ? Return of Title IV: Significant Deficiency in Internal Control over Compliance Cause: The University incorrectly based calculations on the default status of full-time rather than adjusting the calculation for part-time students. Corrective Action: The University has modified its procedures for enrollment status to ensure funds returned to students appropriately reflect whether they have full-time or part-time status. The University calculations for select PGS students who withdrew early in the term and were receiving Federal Pell Grant, were processed in error. Also, the University did not update the enrollment level code to match only the number of courses that the student started. The University has corrected all the past R2T4 calculations that were done in error. The University has revised its procedures to prevent this error from reoccurring. Anticipated date of corrective action: September 30, 2022 Name of contact person responsible for corrective action: Douglas Wade, EVP/CFO
FISAP Reporting Planned Corrective Action: The College worked with the Department of Education in the Fiscal Years 2021-22 and 2022-23 to correct errors in the Perkins loan portions of the FISAP and has developed a document retention process for underlying support for future FISAP reports. The Per...
FISAP Reporting Planned Corrective Action: The College worked with the Department of Education in the Fiscal Years 2021-22 and 2022-23 to correct errors in the Perkins loan portions of the FISAP and has developed a document retention process for underlying support for future FISAP reports. The Perkins program will cease for Newberry College in Fiscal Year 2022-23. Persons Responsible for Corrective Action Plan: Chief Financial Officer David Sayers, Interim Director of Financial Aid Chris Dominick, and Director of Student Accounts Landee Buzhardt. Anticipated Date of Completion: Fiscal Year 2022-23
Finding 30457 (2022-003)
Significant Deficiency 2022
Incorrect Pell Calculations Planned Corrective Action: The College has instituted a process to regularly review Pell grant awards to ensure they are paid in alignment with enrollment status. Persons Responsible for Corrective Action Plan: Chief Financial Officer David Sayers and Interim Director...
Incorrect Pell Calculations Planned Corrective Action: The College has instituted a process to regularly review Pell grant awards to ensure they are paid in alignment with enrollment status. Persons Responsible for Corrective Action Plan: Chief Financial Officer David Sayers and Interim Director of Financial Aid Chris Dominick Anticipated Date of Completion: Fiscal Year 2022-23
View Audit 25152 Questioned Costs: $1
Finding 30455 (2022-004)
Significant Deficiency 2022
Incorrect Return of Title IV Funds Calculations Planned Corrective Action: The College has engaged an individual with appropriate return calculation knowledge to review each calendar set up and recalculate the first few withdrawals to ensure the system is functioning as intended and calculations a...
Incorrect Return of Title IV Funds Calculations Planned Corrective Action: The College has engaged an individual with appropriate return calculation knowledge to review each calendar set up and recalculate the first few withdrawals to ensure the system is functioning as intended and calculations are being completed accurately. Persons Responsible for Corrective Action Plan: Chief Financial Officer David Sayers and Interim Director of Financial Aid Chris Dominick Anticipated Date of Completion: Fiscal Year 2022-23
View Audit 25152 Questioned Costs: $1
Finding No. 2022-007 ? Special Tests ? Perkins Loan Recordkeeping and Record Retention Finding: It was noted that 7 Perkins Loan promissory notes were copies and not the original document. Corrective Action Taken or Planned: The Conservatory will review student files to identify total population of...
Finding No. 2022-007 ? Special Tests ? Perkins Loan Recordkeeping and Record Retention Finding: It was noted that 7 Perkins Loan promissory notes were copies and not the original document. Corrective Action Taken or Planned: The Conservatory will review student files to identify total population of promissory notes that are not originals and review the potential impact. Expected completion June 2023. Responsible person Kathleen Jewett, Director of Student Accounts
Finding NO.2022-010 ? Special Tests ? Disbursement to or on Behalf of Students Finding: The institution does not have a documented Direct Loan quality assurance process. Corrective Action Taken or Planned: New Office of Financial Aid staff are documenting the quality assurance process and having th...
Finding NO.2022-010 ? Special Tests ? Disbursement to or on Behalf of Students Finding: The institution does not have a documented Direct Loan quality assurance process. Corrective Action Taken or Planned: New Office of Financial Aid staff are documenting the quality assurance process and having the process reviewed by consultants with expertise in Direct Loan regulations. Expected to be completed April 2023. Responsible person Rebecca Barry-Wolff, Associate Director of Student Financial Planning.
Finding No. 2022 ? 009 Special Tests ? Institutional Eligibility Finding: The Conservatory did not report staff changes in the positions of Chief Financial Officer and the Financial Aid Administrator as required. Corrective Action Taken or Planned: The Office of Financial Aid and the Bursars Office...
Finding No. 2022 ? 009 Special Tests ? Institutional Eligibility Finding: The Conservatory did not report staff changes in the positions of Chief Financial Officer and the Financial Aid Administrator as required. Corrective Action Taken or Planned: The Office of Financial Aid and the Bursars Office will review the reporting requirements and develop formal procedure on the process of notifying the DOE of these changes. Expected completion April 2023. Responsible person Kathleen Jewett, Director of Student Accounts
Finding No. 2022-008 Special Tests ? Direct Loan Reconciliations Finding: Out of 2 months selected, 1 month did not have proper documentation to support reconciliation or evidence of review of reconciliation was noted. Corrective Action Taken or Planned: The Office of Financial Aid is entirely new ...
Finding No. 2022-008 Special Tests ? Direct Loan Reconciliations Finding: Out of 2 months selected, 1 month did not have proper documentation to support reconciliation or evidence of review of reconciliation was noted. Corrective Action Taken or Planned: The Office of Financial Aid is entirely new and existing staff could not find all of the direct loan reconciliation files. Management believes that this process was occurring, but documentation was lost in all the turnover. Current staff are trained in this process and understand its importance. Both the Bursars Office and the Office of Financial Aid will approve direct loan reconciliations going forward. Expected to be completed April 2023. Responsible person Rebecca Barry-Wolff, Associate Director of Student Financial Planning.
2022-003 Significant Deficiency: Return to Title IV Funds (U.S. Department of Education, William D. Ford Direct Loan Program, ALN #84.268; Federal Pell Grant Program, ALN #84.063; Federal Supplemental Opportunity Grant Program, ALN #84.007; and TEACH Grant Program, ALN #84.379) Summary of Finding Du...
2022-003 Significant Deficiency: Return to Title IV Funds (U.S. Department of Education, William D. Ford Direct Loan Program, ALN #84.268; Federal Pell Grant Program, ALN #84.063; Federal Supplemental Opportunity Grant Program, ALN #84.007; and TEACH Grant Program, ALN #84.379) Summary of Finding During the audit, it was noted that the University used the incorrect number of total days in the payment period or period of enrollment in calculating the percentage of payment period and/or period of enrollment completed. Name and Title of the Responsible Contact Person(s) Emily R. Meneely, Financial Aid Administrator Corrective Action Plan Summary The University has, and will continue, to improve its process for completing Return to Title IV calculations. We have set up additional checks within our newer student software system as well as making sure everyone who works with Return to Title IV is trained according to the Student Financial Aid Handbook. Anticipated Completion Date July 1, 2023
View Audit 37068 Questioned Costs: $1
2022-002 Significant Deficiency: National Student Loan Data System (NSLDS) Report (U.S. Department of Education, William D. Ford Direct Loan Program, ALN #84.268 and Federal Pell Grant Program, ALN #84.063) Summary of Finding During the audit, it was noted that the University incorrectly reported s...
2022-002 Significant Deficiency: National Student Loan Data System (NSLDS) Report (U.S. Department of Education, William D. Ford Direct Loan Program, ALN #84.268 and Federal Pell Grant Program, ALN #84.063) Summary of Finding During the audit, it was noted that the University incorrectly reported student enrollment status at changes in enrollment. Due to lapses in communication between departments, in certain instances, the University failed to provide NSLDS with accurate updates to student enrollment statuses, resulting in misrepresentation within the NSLDS system. Name and Title of the Responsible Contact Person(s) Emily R. Meneely, Financial Aid Administrator Corrective Action Plan Summary The University is continuing to improve communication between the Registrar?s office, Financial Aid office, National Student Clearinghouse, and NSLDS with the goal of clear and correct reporting to NSLDS. We will ensure that each of our staff have been trained in enrollment reporting and how National Student Clearinghouse works directly with NSLDS. Anticipated Completion Date July 1, 2023
Action Plan for Graduate and Enrollment Reporting Audit Finding 2022-001 Issue ? Graduate reporting is completed by submitting a DEGREE VERIFY file and a GRAD ONLY file to the National Student Clearinghouse (NSC). For spring 2022, the Technology Specialist sent a DEGREE VERIFY file to the NSC on 6/...
Action Plan for Graduate and Enrollment Reporting Audit Finding 2022-001 Issue ? Graduate reporting is completed by submitting a DEGREE VERIFY file and a GRAD ONLY file to the National Student Clearinghouse (NSC). For spring 2022, the Technology Specialist sent a DEGREE VERIFY file to the NSC on 6/23/22 but did not include a GRAD ONLY file with that submission. This caused an issue with graduates being reported in a timely manner. Also, some students? enrollment status was not submitted to the NSC in a timely manner, to be compliant with the 60-day requirement for reporting to NSLDS. Action Plan 1? From this time forward, all graduate submissions (DEGREE VERIFY and GRAD ONLY files) to the NSC will be completed within two weeks following final grades being due. This will allow time for the NSC to submit to the National Student Loan Data System (NSLDS). Within 2-3 business days, the NSC sends an email confirmation to the Technology Specialist and Registrar stating that a degree file has been processed (see below). In addition, the Technology Specialist and the Registrar will attend training provided by the National Student Clearinghouse when it is available, to stay abreast of any regulatory changes or processing changes. Action Plan 2? The Technology Specialist submits Enrollment Reporting files to the NSC, once per month, per the NSC?s schedule. Once rosters are submitted, an email is then sent to the Technology Specialist and the Registrar confirming submission. Once this email is received, both the Technology Specialist and the Registrar will log into the NSC to verify the submission. If errors are reported with the submission, both will then log into the NSC, go to the NSLDS reporting tab to identify errors and correct each record within 10 days to ensure timely reporting. Action Plan 3? To further ensure compliance, the Office of Financial Aid and Veteran Services will run the NSLDS SCHER1 (NSLDS Enrollment Summary Report) monthly and send it to the Technology Specialist and the Registrar so they can identify any errors that were reported by NSLDS for each submission. In addition, the Technology Specialist and the Registrar will attend training provided by the National Student Clearinghouse when it is available, to stay abreast of any regulatory changes or processing changes.
Corrective Action Plan and Views of Responsible Officials The Downey Adult School concurs with the finding and to prevent future occurrences, the school has purchased a new student database management software system that will articulate with the National Student Loan Data System (NSLDS) in reviewi...
Corrective Action Plan and Views of Responsible Officials The Downey Adult School concurs with the finding and to prevent future occurrences, the school has purchased a new student database management software system that will articulate with the National Student Loan Data System (NSLDS) in reviewing, updating, verifying and reporting student enrollment statuses, program information, and effective starting and ending dates that are required to appear on the Enrollment Reporting Roster file. The District has also partnered with the National Student Clearinghouse. The National Student Clearinghouse offers no cost services that help institutions meet compliancy, administrative, student access, and accountability needs. The automated reporting capabilities of this new system will prevent human errors and omissions from occurring when reporting NSLDS data. In addition, staff will be specifically trained on how to use the new system to process, review, update, and verify student enrollment statuses, program information, and effective dates that appear on the Enrollment Reporting Roster file or on the Enrollment Maintenance page of the NSLDS Professional Access (NSLDSFAP) website.
2022-012 ? Special Tests and Provisions (Gramm-Leach-Bliley Act ? Student Information Security) Corrective Action: NTU is currently working on policies and procedures and a comprehensive information security plan to address student information security. NTU is working closely with U.S. Federal Stude...
2022-012 ? Special Tests and Provisions (Gramm-Leach-Bliley Act ? Student Information Security) Corrective Action: NTU is currently working on policies and procedures and a comprehensive information security plan to address student information security. NTU is working closely with U.S. Federal Student Aid office (FSA) to ensure all required elements are incorporated into NTU?s information security plan. A draft policy been provided to the FSA_IHE Cyber Compliance group for review, once the review is completed, the policies and procedures along with the student information security plan will be presented to NTU Board of Regents for ratification and adoption. Person Responsible: Jared Ribble, Information Technology Director Estimated Completion Date: December 31, 2023
2022-011 ? Special Tests and Provisions (Enrollment Reporting) Corrective Action: NTU will develop formal policies and procedures regarding enrollment reporting. This will include identifying the necessary enrollment data to update the National Student Loan Database System (NSLDS) on a timely basis ...
2022-011 ? Special Tests and Provisions (Enrollment Reporting) Corrective Action: NTU will develop formal policies and procedures regarding enrollment reporting. This will include identifying the necessary enrollment data to update the National Student Loan Database System (NSLDS) on a timely basis in accordance with the Student Financial Aid Cluster requirements. NTU has been negatively affected by staffing issues partly attributable to the COVID-19 pandemic. NTU will be hiring an additional Financial Aid Technician and a Financial Aid Counselor to assist in addressing this finding. Person Responsible: Delores Becenti, Enrollment Director Estimated Completion Date: September 30, 2023
2022-010 ? Special Tests and Provisions (Return to Title IV Funds) Corrective Action: NTU will develop formal policies and procedures regarding Return of Title IV Funds. The procedures will be in alignment with the requirements of the U.S. Department of Education. The procedures will address studen...
2022-010 ? Special Tests and Provisions (Return to Title IV Funds) Corrective Action: NTU will develop formal policies and procedures regarding Return of Title IV Funds. The procedures will be in alignment with the requirements of the U.S. Department of Education. The procedures will address student withdrawals and the data required to be entered and monitored in the student data information system. The Accounting Manager within the Student Accounts section of the NTU Business Office will review all student enrollment transactions to ensure Return to Title IV requirements are complied with. Person Responsible: Gary Segaye, Financial Aid Director, Delores Becenti, Enrollment Director, and Geraldine Gamble, Accounting Manager Estimated Completion Date: September 30, 2023
Finding 2022-002 ? Federal Pell Grant, Federal Direct Student Loans ? Federal Student Financial Aid Cluster, CFDA# 84.063, 84.268 The Fiscal Affairs Office is working with the Office of the Registrar and the College?s third-party technology managed services provider, Ellucian, to review the setup s...
Finding 2022-002 ? Federal Pell Grant, Federal Direct Student Loans ? Federal Student Financial Aid Cluster, CFDA# 84.063, 84.268 The Fiscal Affairs Office is working with the Office of the Registrar and the College?s third-party technology managed services provider, Ellucian, to review the setup surrounding the student enrollment reporting process. The Office of the Registrar, in concert with Ellucian, will also conduct IT trial testing and training to determine the technical issues surrounding this audit finding. This will enhance the necessary support for the Office of the Registrar on this matter. Contact Person: LaTonya Hayes, Interim Vice President for Fiscal Affairs Telephone: (501) 370-5341 E-mail: lhayes@philander.edu Contact Person: Bertha Owens, Registrar Telephone: (501) 370-5215 E-mail: bowens@philander.edu Contact Person: Nicholas Tea, CIO Telephone: (501)975-8501 E-mail: ntea@philander.edu
November 28, 2022 U.S. DEPARTMENT OF EDUCATION Ozarks Technical Community College respectfully submits the following corrective action plan for the year ended June 30, 2022. Contact information for the individual responsible for the corrective action: Ms. Jill Cox, Interim Chief Financial Officer Oz...
November 28, 2022 U.S. DEPARTMENT OF EDUCATION Ozarks Technical Community College respectfully submits the following corrective action plan for the year ended June 30, 2022. Contact information for the individual responsible for the corrective action: Ms. Jill Cox, Interim Chief Financial Officer Ozarks Technical Community College 1001 East Chestnut Expressway Springfield, MO 65802 (417) 447-7603 Independent public accounting firm: KPM CPAs, PC, 1445 E Republic Rd, Springfield, Missouri 65804 Audit Period: Year Ended June 30, 2022 The findings from the June 30, 2022, audit of the financial statements is below. The findings are numbered with the numbers assigned in the schedule. FINDINGS-MAJOR FEDERAL AWARD PROGRAM AUDIT 2022-001 Special Test and Provisions-Return of Title IV Funds Recommendation: The College implement procedures in order to strictly comply with the requirements of 34 CFR 668,173 as it relates to the return of Title IV funds. Corrective Action Token: The College has well defined policies and procedures that outline attendance requirements (policy 2.61) and the process for administratively withdrawing students (policy 2.64) who have met the criterion for 14 consecutive calendar days of non-attendance. Instructors are required to adhere to the College policies. The College has systems defined for producing a report of students who have officially and unofficially withdrawn and procedures for reviewing if a return of funds calculation is required. However, changes presented to schools with the Return of Funds regulations in early summer were difficult to understand and to incorporate pertaining to the new module language. Though we provide consistent methodology in line with our interpretations of the rules, we continued to evaluate our interpretations through various instruction from FSA handbook and webinars, NASFAA University Classes, NASFAA webinars and state association colleagues. Due to our hesitation to calculate a return of funds incorrectly, we had instances where the 45 days was exceeded. With regards to our calculations and reviews, we erred on the side of taking the needed time to confirm we had the correct calculation for the student versus calculating the percentage incorrectly and causing an increased balance for the student. We followed up with the Kansas City Department of Education Office and received final clarification of our understanding of the new rules which we have fully incorporated into our new procedures. They were consistent with our understanding and processes. Anticipation Completion Date: Fall semester 2022 and ongoing.
The Institution?s inability to send exit counseling notifications to the 2 students in the sample list had to do with the ransomware attacks to our information systems on 10/2/2021. Our information system was shut down during the cyber incident resulting in limited access to student data. WAU acknow...
The Institution?s inability to send exit counseling notifications to the 2 students in the sample list had to do with the ransomware attacks to our information systems on 10/2/2021. Our information system was shut down during the cyber incident resulting in limited access to student data. WAU acknowledges the importance of conducting exit counseling of each Direct Subsidized loan or Direct Unsubsidized loan borrower and graduate or professional student Direct PLUS Loan borrower who graduates, withdraws or ceases to be enrolled at least Half Time. WAU is committed to providing loan counseling including Exit Counseling to students in accordance with the Federal regulations to prevent student loan defaults and avoid increased expenses for the Federal Department of Education. The Financial Aid office completed a file review for students who graduated in the 2021-2022 award year to identify student not sent exit counseling notification and send exit counseling notifications to them. The financial aid office has created an exit counseling process and procedure to use as an internal control measure to help ensure that exit counseling is conducted with each Direct loan or Direct Unsubsidized loan borrower and graduate or professional student Direct PLUS Loan borrower shortly before the student borrower ceases to be enrolled least half-time at WAU. The Direct Loans Officer will coordinate with the Student Accounts office and the Registrar to ensure that graduating students are sent exit counseling notification not earlier than a month before graduation. The updated Direct Loan Counseling information and the University?s processes and procedures for conducting exit counseling will be updated in our 2023-2024 Academic Bulletin.
Upon review, this error occurred during the semester that the university experienced a cyber-attack whose impact resulted in "breaking" portions of the National Student Clearing House reporting "link". As a result, though these students were accurately entered by WAU as graduates- this info was not ...
Upon review, this error occurred during the semester that the university experienced a cyber-attack whose impact resulted in "breaking" portions of the National Student Clearing House reporting "link". As a result, though these students were accurately entered by WAU as graduates- this info was not transmitted to NSCH. As a result, the default NSLDS "withdrawal" status was posted.
Corrective Action Plan: 1. Create a comprehensive timeline (from engagement letter to distribution of final audit) for the auditing process that drives all departments associated with the auditing procedure. 2. Yearly review of auditing timeline with the current auditor for the purpose of making adj...
Corrective Action Plan: 1. Create a comprehensive timeline (from engagement letter to distribution of final audit) for the auditing process that drives all departments associated with the auditing procedure. 2. Yearly review of auditing timeline with the current auditor for the purpose of making adjustments. Anticipated Completion Date: 1. November 1, 2023 (rough draft is already completed) 2. 30-45 days prior to signing of engagement letter
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