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Corrective Action Plans

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Finding 525505 (2024-004)
Material Weakness 2024
Maywood-Melrose Park-Broadview School District 89
IL
Questioned Costs School Nutrition Programs Internal Control / Segregation of Duties § 200.402
Maywood-Melrose Park-Broadview School District 89 06-016-0890-02 CORRECTIVE ACTION PLAN FOR CURRENT YEAR AUDIT FINDINGS22 Year Ending June 30, 2024 Corrective Action Plan Finding No.: 2024- 004 Condition: The District has a contract with Open Kitchens for meals served under the ...
Maywood-Melrose Park-Broadview School District 89 06-016-0890-02 CORRECTIVE ACTION PLAN FOR CURRENT YEAR AUDIT FINDINGS22 Year Ending June 30, 2024 Corrective Action Plan Finding No.: 2024- 004 Condition: The District has a contract with Open Kitchens for meals served under the Child Nutrition Cluster. In early fiscal year 2024, the District received notice that the method of payment to this vendor was to change to ACH. After further correspondence, the District remitted an ACH payment for three months of services for $936,828. The District subsequently discovered that the ACH was remitted to a fraudulent vendor. Plan: The district’s plan is any request through ACH will first get a call to the accounts receivable department at the company to ensure this is the proper way of making payment. The district will also follow up with a second call to our account rep to verify that the information is correct. The original payment to the vendor will be a small portion of the payment to verify the information. After this payment, a call will be made to accounts receivable to ensure payment. Anticipated Date of Completion: June 30, 2025 Name of Contact Person: Scott Wold, Business Manager
View Audit 344578 Questioned Costs: $1
Finding 525502 (2024-007)
Significant Deficiency 2024
Maywood-Melrose Park-Broadview School District 89
IL
Questioned Costs Procurement, Suspension & Debarment Matching / Level of Effort / Earmarking § 200.303
Maywood-Melrose Park-Broadview School District 89 06-016-0890-02 CORRECTIVE ACTION PLAN FOR CURRENT YEAR AUDIT FINDINGS Year Ending June 30, 2024 Corrective Action Plan Finding No.: 2024- 007 Condition: During our audit of Education Stabilization Fund, we noted the District paid...
Maywood-Melrose Park-Broadview School District 89 06-016-0890-02 CORRECTIVE ACTION PLAN FOR CURRENT YEAR AUDIT FINDINGS Year Ending June 30, 2024 Corrective Action Plan Finding No.: 2024- 007 Condition: During our audit of Education Stabilization Fund, we noted the District paid the vendor for duplicate invoices. The erroneous invoice passed through all necessary controls, including purchase order/invoice review and approval to payment approval, resulting in the invoice being paid twice to the vendor for a single service. BT noted the total suspected duplicated invoices to be $2,955.67. Plan: Moving forward, our accounts payable coordinator will not adjust invoice numbers in IVEE and instead check the general ledger to ensure payment for that invoice has not already been made. Business Manager will perform a review of the list of bills to ensure there are no duplicate payments. Anticipated Date of Completion: June 30, 2025 Name of Contact Person: Scott Wold, Business Manager
View Audit 344578
Finding 525499 (2024-006)
Material Weakness 2024
Maywood-Melrose Park-Broadview School District 89
IL
Questioned Costs Allowable Costs / Cost Principles Cash Management § 200.402 § 200.408
Maywood-Melrose Park-Broadview School District 89 06-016-0890-02 CORRECTIVE ACTION PLAN FOR CURRENT YEAR AUDIT FINDINGS Year Ending June 30, 2024 Corrective Action Plan Finding No.: 2024- 006 Condition: Audit procedures identified that the District claimed $2,097,350 of expendit...
Maywood-Melrose Park-Broadview School District 89 06-016-0890-02 CORRECTIVE ACTION PLAN FOR CURRENT YEAR AUDIT FINDINGS Year Ending June 30, 2024 Corrective Action Plan Finding No.: 2024- 006 Condition: Audit procedures identified that the District claimed $2,097,350 of expenditures on their June 30, 2024 reimbursement claim submitted to the Illinois State Board of Education, however these expenditures were not received and paid by the District until July/August 2024. Plan: The district performs a review of supporting documentation for expenditures claimed during a reimbursement request to ensure that expenditures claimed for reimbursement occurred during the fiscal year for which they are being claimed. Anticipated Date of Completion: June 30, 2025 Name of Contact Person: Scott Wold, Business Manager
View Audit 344578
Finding 525349 (2024-001)
Material Weakness 2024
Town of Hingham, Massachusetts
MA
Allowable Costs / Cost Principles Questioned Costs § 200.430
Management will enhance procedures and controls to ensure that payroll costs charged to the grant are adequately documented.
Management will enhance procedures and controls to ensure that payroll costs charged to the grant are adequately documented.
View Audit 344569 Questioned Costs: $1
East Arkansas Planning and Development District
AR
Questioned Costs Program Income
Program income transferred to the operations account exceeded the amount of allowable administrative costs by $ 13,158. The Entity will reimburse the Cares Act RLF program for the $ 13,158. The Entity’s director James Morgan is responsible.
Program income transferred to the operations account exceeded the amount of allowable administrative costs by $ 13,158. The Entity will reimburse the Cares Act RLF program for the $ 13,158. The Entity’s director James Morgan is responsible.
View Audit 344560 Questioned Costs: $1
East Arkansas Planning and Development District
AR
Questioned Costs Program Income
Anticipated Completion date June 30, 2025
Anticipated Completion date June 30, 2025
View Audit 344560 Questioned Costs: $1
Finding 525303 (2024-004)
Significant Deficiency 2024
Shelby Eastern Schools
IN
Questioned Costs Allowable Costs / Cost Principles School Nutrition Programs § 200.303 § 200.430
Context: For 5 selections, in a sample of 5 payroll transactions, the School Corporation did not have time and effort logs to support the portion of the employees’ time charged to the grant. The employees’ time was split with a non-federal fund; however, the School Corporation did not have support ...
Context: For 5 selections, in a sample of 5 payroll transactions, the School Corporation did not have time and effort logs to support the portion of the employees’ time charged to the grant. The employees’ time was split with a non-federal fund; however, the School Corporation did not have support for the allocation of the time charged to the School Lunch fund. Contact Person Responsible for Corrective Action: Chris Scott Contact Phone Number: 765-544-2246 Views of Responsible Official: We concur with the finding. Description of Corrective Action Plan: The School Corporation will implement a formal time and effort reporting system for all employees whose salaries are partially funded by federal grants. Our Café department has since revised our process and no longer charge any SES employee payroll to the Café Account for cleaning. As a result, this issue has been fully addressed and should not recure in future reporting periods Anticipated Completion Date: July 2024
View Audit 344529 Questioned Costs: $1
Finding 525297 (2024-001)
Significant Deficiency 2024
Gilbert Unified School District No. 41
AZ
Allowable Costs / Cost Principles Reporting Internal Control / Segregation of Duties § 200.303 § 200.510
Finding Number: 2024‐001 Program Name/Assistance Listing Titles: Emergency Connectivity Fund; Education Stabilization Fund Assistance Listing Numbers: 32.009; 84.425 Contact Person: Jackie Mattinen, Director of Finance Anticipated Completion Date: February 28, 2025 Planned Corrective Action: The Gil...
Finding Number: 2024‐001 Program Name/Assistance Listing Titles: Emergency Connectivity Fund; Education Stabilization Fund Assistance Listing Numbers: 32.009; 84.425 Contact Person: Jackie Mattinen, Director of Finance Anticipated Completion Date: February 28, 2025 Planned Corrective Action: The Gilbert Public Schools Finance Department will provide financial oversight of all State and Federal fund applications and will require finance approval prior to submittal of all State and Federal fund applications initiated by all District departments and schools.
View Audit 344525 Questioned Costs: $1
Finding 525280 (2024-004)
Significant Deficiency 2024
Tgu Public School District No. 60
ND
Allowable Costs / Cost Principles Internal Control / Segregation of Duties Questioned Costs § 200.328
Official Responsible for Ensuring CAP Dani Haman, Head Start business manager, will be responsible to ensure that the appropriate measures are taken. Correcting Plan The District will provide Dani Haman, Head Start business manager, necessary training. The Planned Completion Date of CAP Immediately
Official Responsible for Ensuring CAP Dani Haman, Head Start business manager, will be responsible to ensure that the appropriate measures are taken. Correcting Plan The District will provide Dani Haman, Head Start business manager, necessary training. The Planned Completion Date of CAP Immediately
View Audit 344504
Sessions Village 202 171-Ee015
WA
Questioned Costs HUD Housing Programs Reporting
Finding 2024-003: Section 202 Supportive Housing for the Elderly, Capital Advance and Project Rental Assistance Contract, ALN 14.157 Anticipated Completion Date: February 7, 2025 Recommendation: It was recommended Sessions Village 202 implement internal controls to ensure that the audited finan...
Finding 2024-003: Section 202 Supportive Housing for the Elderly, Capital Advance and Project Rental Assistance Contract, ALN 14.157 Anticipated Completion Date: February 7, 2025 Recommendation: It was recommended Sessions Village 202 implement internal controls to ensure that the audited financial statements are filed in accordance with the regulatory agreement. Action Taken: On February 7, 2025, the audit was submitted to HUD through REAC. Sessions Village 202 will review the process and procedures in place for the audit, and implement internal controls to ensure that the audited financial statements are filed in accordance with the regulatory agreement going forward.
View Audit 344496
Sessions Village 202 171-Ee015
WA
Questioned Costs HUD Housing Programs Reporting
Finding 2024-002: Section 202 Supportive Housing for the Elderly, Capital Advance and Project Rental Assistance Contract, ALN 14.157 Anticipated Completion Date: November 30, 2024 Recommendation: It was recommended Sessions Village 202 deposit the underfunded amount into the account. In additi...
Finding 2024-002: Section 202 Supportive Housing for the Elderly, Capital Advance and Project Rental Assistance Contract, ALN 14.157 Anticipated Completion Date: November 30, 2024 Recommendation: It was recommended Sessions Village 202 deposit the underfunded amount into the account. In addition, it was recommended management of Sessions Village 202 review their internal controls over the reserve for replacements deposit process with the necessary individuals involved in the process to ensure the implementation of general ledger account coding on cash disbursements is consistently performed going forward. Action Taken: In November 2024, the amount was deposited into the account. The Accountant at Sessions Village 202 will review the process and procedures in place with the new A/P Clerk, and implement controls to ensure the appropriate deposits are made going forward.
View Audit 344496
Cheney Care Community
WA
HUD Housing Programs Questioned Costs Reporting
Finding 2024-002: Section 232 Loan – Mortgage Insurance Nursing Homes, Intermediate Care Facilities, Board and Care Homes and Assisted Living Facilities Loan, ALN 14.129 Anticipated Completion Date: February 28, 2025 Recommendation: It was recommended Cheney Care Community implement internal co...
Finding 2024-002: Section 232 Loan – Mortgage Insurance Nursing Homes, Intermediate Care Facilities, Board and Care Homes and Assisted Living Facilities Loan, ALN 14.129 Anticipated Completion Date: February 28, 2025 Recommendation: It was recommended Cheney Care Community implement internal controls to ensure that the audited financial statements are filed in accordance with the regulatory agreement. Action Taken: On February 28, 2025, the audit was submitted to HUD through REAC. Cheney Care Community will review the process and procedures in place for the audit, and implement internal controls to ensure that the audited financial statements are filed in accordance with the regulatory agreement going forward.
View Audit 344495
Finding 525272 (2024-001)
Material Weakness 2024
Cheney Care Community
WA
HUD Housing Programs Reporting Questioned Costs
Finding 2024-001: Section 232 Loan – Mortgage Insurance Nursing Homes, Intermediate Care Facilities, Board and Care Homes and Assisted Living Facilities Loan, ALN 14.129 Anticipated Completion Date: September 30, 2025 Recommendation: It was recommended management of Cheney Care Community review...
Finding 2024-001: Section 232 Loan – Mortgage Insurance Nursing Homes, Intermediate Care Facilities, Board and Care Homes and Assisted Living Facilities Loan, ALN 14.129 Anticipated Completion Date: September 30, 2025 Recommendation: It was recommended management of Cheney Care Community review their internal controls over the financial reporting and close processes to determine whether additional controls over the preparation of the final trial balances and related schedules can be implemented to provide reasonable assurance that financial statements are prepared in accordance with U.S. GAAP. Action Taken: Cheney Care Community will review their internal controls over the financial reporting and close processes to determine whether additional controls need to be implemented going forward.
View Audit 344495
Finding 525271 (2024-001)
Significant Deficiency 2024
Investment Casting Institute
NJ
Questioned Costs Allowable Costs / Cost Principles
United States Department of Defense 2024-001 Improvements in Manufacturing Productivity via Additive Capabilities and Techno-Economic Analysis - Assistance Listing No. 12.800 Recommendation: Design controls to ensure an adequate review process is in place to review the employee rates used to calcul...
United States Department of Defense 2024-001 Improvements in Manufacturing Productivity via Additive Capabilities and Techno-Economic Analysis - Assistance Listing No. 12.800 Recommendation: Design controls to ensure an adequate review process is in place to review the employee rates used to calculate costs applied to the program and submitted in monthly invoices to ensure costs are allowable. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The Organization has conducted a review of current employee rates and established a policy to review any revisions made to the rates. Name(s) of the contact person(s) responsible for corrective action: Tim Sullivan, CEO Planned completion date for corrective action plan: December 31, 2025 If the Government Accountability Office has questions regarding this plan, please call Tim Sullivan at (603) 801-8130.
View Audit 344494 Questioned Costs: $1
Finding 525254 (2024-001)
Significant Deficiency 2024
Planned Parenthood Southeastern Pennsylvania
PA
Questioned Costs
Views of Responsible Officials and Planned Corrective Actions: Upon identifying issues, reminders of retention policies were delivered to all center staff via email. This topic was also added to the training agenda for future meetings with new and current staff.
Views of Responsible Officials and Planned Corrective Actions: Upon identifying issues, reminders of retention policies were delivered to all center staff via email. This topic was also added to the training agenda for future meetings with new and current staff.
View Audit 344471
Finding 525250 (2024-002)
Significant Deficiency 2024
American Baptist Theological Seminary
TN
Questioned Costs Allowable Costs / Cost Principles Reporting
Management agrees with the finding. The College is in the process of identifying an Enterprise Resource Planning system with a finance module to implement that will facilitate accounting for grants and strengthen internal controls. In the interim, management will restructure the general ledger in th...
Management agrees with the finding. The College is in the process of identifying an Enterprise Resource Planning system with a finance module to implement that will facilitate accounting for grants and strengthen internal controls. In the interim, management will restructure the general ledger in the current system to identify and classify appropriate costs and allocate through monthly journal entries. Monthly monitoring will take place and adjustments made when needed as a part of the month-end closing process.
View Audit 344463
Finding 525236 (2024-001)
Material Weakness 2024
YWCA Metropolitan Chicago
IL
Subrecipient Monitoring Internal Control / Segregation of Duties Questioned Costs § 200.303
Condition: There was a lack of documented controls as evidence of supervisory review and segregation of duties to ensure compliance with federal program requirements, specifically over the following: a)Tier (day care home eligibility) determinations b)Subrecipient monitoring Noncompliance was ident...
Condition: There was a lack of documented controls as evidence of supervisory review and segregation of duties to ensure compliance with federal program requirements, specifically over the following: a)Tier (day care home eligibility) determinations b)Subrecipient monitoring Noncompliance was identified for subrecipient monitoring as noted in the context below. Planned Corrective Action: (a)Management is working with the Software company staff to develop software-based evidence of second review. If this is not possible, a tracking mechanism external to the software will be developed by March 2025. (b)Under management’s supervision, monitoring visits are being brought current on the contract currently in place and will be completed as required by end of contract. A tracking mechanism has been put in place to ensure compliance with the required number of monitoring visits and timeliness. Contact person responsible for corrective action: Loukisha Pennex, Chief of Youth and Family Potential and Anjanette Brown, CFO. Anticipated Completion Date: June 2025
View Audit 344452
Heart of Oregon Corps, Inc.
OR
Allowable Costs / Cost Principles Questioned Costs Procurement, Suspension & Debarment
Corrective Action: During a period of staff transition in a Program Director role, travel was arranged for a group on a grant-approved training trip, which included several program participants. When the airline tickets were purchased, one participant whose activities and enrollment were part of a ...
Corrective Action: During a period of staff transition in a Program Director role, travel was arranged for a group on a grant-approved training trip, which included several program participants. When the airline tickets were purchased, one participant whose activities and enrollment were part of a different funding source within the same overall program was mistakenly included in this group. This oversight was not caught by program staff at the time, and the member participated in the trip. The issue was identified during the audit, promptly corrected by staff, and the grant funder was refunded for the expense in January 2025, prior to the audit’s completion. Additionally, the process for vetting participants for such trips has been revised to include regular reviews of enrollment status, both at the time of airfare purchase, but also at the time of travel. Program staff will more regularly and actively provide fiscal staff current enrollment information, which will be cross-referenced during both the AP and cost allocation entry, and during the reimbursement A/R invoicing process, to ensure cost allowability. Anticipated Completion Date February 2025
View Audit 344410
Finding 525195 (2024-001)
Material Weakness 2024
Eastbrook Community School Corporation
IN
Allowable Costs / Cost Principles Questioned Costs Subrecipient Monitoring § 200.303
Context: For testing of activities allowed and unallowed, a sample of 21 vendor vouchers were selected for testing. Two vouchers totaling $61,841 were related to disbursements for floor replacement costs incurred and charged to the ESSER III grant award. The School Corporation received approval fr...
Context: For testing of activities allowed and unallowed, a sample of 21 vendor vouchers were selected for testing. Two vouchers totaling $61,841 were related to disbursements for floor replacement costs incurred and charged to the ESSER III grant award. The School Corporation received approval from the Indiana Department of Education (IDOE) through the grant application to utilize a portion of the ESSER II grant award for floor replacement throughout the School Corporation. During the audit period, the School Corporation had $88,600 that was disbursed and reported on the SEFA for ESSER II and $142,400 that was disbursed and reported on the SEFA for ESSER III for floor replacement. The School Corporation did not receive approval from the Indiana Department of Education (IDOE) to use ESSER III funding for the flooring project as required for construction or remodeling related projects. The total amount of the flooring project funded by the ESSER III grant, including amounts paid prior to the audit, was $219,992. The portion of the flooring project paid by the ESSER II grant was $163,000 which was properly approved by IDOE. Contact Person Responsible for Corrective Action: Lisa Baker, Business Manager Contact Phone Number: 765-664-0624 Views of Responsible Official: We concur with the finding. Description of Corrective Action Plan: The School Corporation will put a system in place to ensure that each grant application is printed in its entirety, including the narratives, and file them in the appropriate grant files maintained by the business manager. The business manager will verify that the agreed upon expenditures are included in the grant application before any orders are placed or purchases are approved. Additionally, accounting descriptions set up in the financial software will better reflect IDOE-approved expenditures. Anticipated Completion Date: February 25, 2025
View Audit 344409 Questioned Costs: $1
Finding 525185 (2024-001)
Significant Deficiency 2024
Epidaurus Dba Amity Foundation
AZ
Questioned Costs Matching / Level of Effort / Earmarking
Epidaurus dba Amity Foundation respectfully submits the following corrective action plan for the year ended June 30, 2024. Name and address of independent public accounting firm: BeachFleischman PLLC 1985 E. River Road, Suite 201 Tucson, AZ 85718 Audit Period: Year ending June 30, 2024 The finding...
Epidaurus dba Amity Foundation respectfully submits the following corrective action plan for the year ended June 30, 2024. Name and address of independent public accounting firm: BeachFleischman PLLC 1985 E. River Road, Suite 201 Tucson, AZ 85718 Audit Period: Year ending June 30, 2024 The finding from the June 30, 2024 schedule of findings and questioned costs is discussed below. The finding is numbered consistently with the number assigned in the schedule. Findings – Major Federal Award Programs Audit 2024-001 Wage Rate Requirements: Recommendation: We recommend the Organization clearly define roles and responsibilities for tracking compliance with unique requirements of Federal contracts. This includes implementing a system of review and approval to ensure the compliance has been done. Auditee response: The Organization agrees with the finding and has started requesting the certified payrolls weekly from the general contractor. If you have any questions regarding this plan, please call John Hagen, at 213-880-6152 or jhagen@amityfdn.org.
View Audit 344395
Finding 525143 (2024-002)
Significant Deficiency 2024
Southern California University of Health Sciences
CA
Questioned Costs Student Financial Aid Internal Control / Segregation of Duties
Return of Title IV (R2T4) Returning of Funds Student Financial Assistance Cluster – Assistance Listing No. 84.063, 84.033, 84.268 Recommendation: We recommend the University review its procedures to ensure that title IV funds required to be returned are done so within 45 days after the date of the...
Return of Title IV (R2T4) Returning of Funds Student Financial Assistance Cluster – Assistance Listing No. 84.063, 84.033, 84.268 Recommendation: We recommend the University review its procedures to ensure that title IV funds required to be returned are done so within 45 days after the date of the institution's determination that the student withdrew. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: We did a thorough review of the findings, including in depth discussions with our audit firm to understand the details of the findings and to ascertain their root cause. We have provided training for staff on appropriate processing of Return of Title IV Funds. Name(s) of the contact person(s) responsible for corrective action: Eulanie Morales, Director of Financial Aid. Planned completion date for corrective action plan: January 31, 2025.
View Audit 344388
Finding 525104 (2024-003)
Significant Deficiency 2024
Saint Joseph's University
PA
Questioned Costs Student Financial Aid Eligibility
Finding 2024-003 Recommendation: The University should implement a control within the Financial Aid department that requires another individual within the department to review the Pell funds awarded by student for accuracy. For the 13 students with inaccurate Pell awards, these were corrected immedi...
Finding 2024-003 Recommendation: The University should implement a control within the Financial Aid department that requires another individual within the department to review the Pell funds awarded by student for accuracy. For the 13 students with inaccurate Pell awards, these were corrected immediately when brought to management’s attention. View of Responsible Officials and Planned Corrective Actions: This issue was unique to the 2023 summer term as a result of the University changing the header semester to the summer term for the 23/24 award year. The University has changed the fund award and disbursement schedule rules in Banner to correctly calculate the Pell Grant awards for summer terms. This eliminates the need for Financial Aid staff to manually update awards on an individual student basis. In addition to the aforementioned change in the Banner rules, the University will have an individual in the Financial Aid Office run a report to audit summer term awards to ensure the Pell Grant is being calculated correctly. Individual Responsible for Corrective Action: Caroline Baker, Senior Director of Financial Aid, 610-660-1000, cbaker01@sju.edu Anticipated Completion Date for Corrective Action: The Planned Corrective Actions will be immediately implemented.
View Audit 344383
D'youville University
NY
Questioned Costs Student Financial Aid Allowable Costs / Cost Principles
The University experienced significant staffing turnover in the financial aid department during the 2023-2024 aid year, resulting in certain established processes to go unfollowed. In June 2024, the University hired a full-time outsourced staffing solution, which has added headcount and stabilized t...
The University experienced significant staffing turnover in the financial aid department during the 2023-2024 aid year, resulting in certain established processes to go unfollowed. In June 2024, the University hired a full-time outsourced staffing solution, which has added headcount and stabilized the department staffing. The Director has established clear roles and responsibilities so that established processes are not missed going forward. Additionally, job duties have been reallocated to ensure calculations on official and unofficial withdrawals, exit counseling communications and FDL and Pell reconciliations are done monthly going forward. Both the FDL and Pell programs were closed out timely for 2023-2024.
View Audit 344382
D'youville University
NY
Questioned Costs Matching / Level of Effort / Earmarking
The University made an advance funding request in May 2024 for 2024-2025 aid due to severe processing delays related to the rollout of the Better FAFSA and related COD updates. The University’s first Summer 2024 term began on April 1st, 2024, with subsequent starts on April 29th, 2024 and May 20th, ...
The University made an advance funding request in May 2024 for 2024-2025 aid due to severe processing delays related to the rollout of the Better FAFSA and related COD updates. The University’s first Summer 2024 term began on April 1st, 2024, with subsequent starts on April 29th, 2024 and May 20th, 2024. Due to significant difficulties encountered with the Better FAFSA rollout and significant staffing turnover in the financial aid department at that time, the University was not disbursing aid and transmitting it to COD at the normal rate. This issue was purely timing and was resolved by July 2024. The University maintained the funds in an interest bearing account and did not earn more than $500.
View Audit 344382
D'youville University
NY
Questioned Costs Student Financial Aid Reporting
The University identified certain automated COD communication and reporting rules in our Student Information System (SIS) that were not working properly during the 2023-2024 aid year. The breakdown of these automated rules required manual interventions to have all FDL and Pell disbursements reported...
The University identified certain automated COD communication and reporting rules in our Student Information System (SIS) that were not working properly during the 2023-2024 aid year. The breakdown of these automated rules required manual interventions to have all FDL and Pell disbursements reported to COD. Due to significant staffing turnover in the financial aid department and the manual interventions needed, not all reporting was able to be completed within 15 days. The University has since hired an expert directly from our SIS company to evaluate and fix all malfunctioning rules so that manual intervention is not required going forward.
View Audit 344382
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