Finding 525254 (2024-001)

Criteria and Condition: Planned Parenthood Southeastern Pennsylvania is required to identify a patient’s income classification through a financial assessment. Planned Parenthood Southeastern Pennsylvania in six instances was unable to provide a financial assessment to support patient visits being tested. Context: A sample of 60 patients who were provided care under the Program was selected for audit testing. Planned Parenthood Southeastern Pennsylvania was unable to support the patient income classifications for six of the patients. Cause: Employees in certain instances did not adhere to the Agency’s policy with respect to maintaining timely and accurate financial assessments to support patient visits. Effect: The effect of not maintaining financial assessments for the visits being tested is unknown. Questioned Costs: None Auditors’ Recommendation: Planned Parenthood Southeastern Pennsylvania should ensure that the Agency maintains financial assessments to support patients’ income classifications and amounts charged.