Corrective Action Plans

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Oversight Agency for Audit, Jacksonville Gardens, Inc. respectfully submits the following corrective action plan for the year ended June 30, 2022. Name and address of independent public accounting firm: Bellows Associates, P.A., 5401 N University Drive, Suite 201, Coral Springs, Florida 33067 Audit ...
Oversight Agency for Audit, Jacksonville Gardens, Inc. respectfully submits the following corrective action plan for the year ended June 30, 2022. Name and address of independent public accounting firm: Bellows Associates, P.A., 5401 N University Drive, Suite 201, Coral Springs, Florida 33067 Audit period: July 1, 2021 through June 30, 2022 The findings from the June 30, 2022 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. SECTION III - FINDINGS AND QUESTIONED COSTS ? MAJOR FEDERAL AWARD PROGRAMS AUDIT FINDING No. 2022-002: Section 202 Supportive Housing for the Elderly, CFDA 14.157 Recommendation: The Project should implement procedures to ensure all applicant and tenant documentation is properly maintained. Action Taken: Management has provided additional training on HUD guidelines and established a compliance department that will conduct periodic file reviews. If the Oversight Agency for Audit has questions regarding these plans, please call Christine Harris at 954- 835-9200. Sincerely yours, Christine Harris Accounting Manager
Oversight Agency for Audit, EHDOC Teamsters Residences, Inc. respectfully submits the following corrective action plan for the year ended June 30, 2022. Name and address of independent public accounting firm: Bellows Associates, P.A., 5401 N University Drive, Suite 201, Coral Springs, Florida 3306...
Oversight Agency for Audit, EHDOC Teamsters Residences, Inc. respectfully submits the following corrective action plan for the year ended June 30, 2022. Name and address of independent public accounting firm: Bellows Associates, P.A., 5401 N University Drive, Suite 201, Coral Springs, Florida 33067 Audit period: July 1, 2021 through June 30, 2022 The findings from the June 30, 2022 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. FINDING NO. 2022-002: Section 207/223(f) Mortgage Insurance for the Refinancing of Existing Multifamily Housing Projects, CFDA 14.155 Recommendation: The Project should verify initial tenant income through the EIV system in a timely manner and maintain all required tenant documentation. Action Taken: Training will be provided to all managers regarding the importance of running the EIV 90 day Income Reports on a timely basis. Will instruct managers on how to set up alerts to run 90-day reports on our software One Site. If the Oversight Agency for Audit has questions regarding these plans, please call Christine Harris at 954-835-9200. Sincerely yours, Christine Harris Accounting Manager
Oversight Agency for Audit, EHDOC Teamsters Residences, Inc. respectfully submits the following corrective action plan for the year ended June 30, 2022. Name and address of independent public accounting firm: Bellows Associates, P.A., 5401 N University Drive, Suite 201, Coral Springs, Florida 3306...
Oversight Agency for Audit, EHDOC Teamsters Residences, Inc. respectfully submits the following corrective action plan for the year ended June 30, 2022. Name and address of independent public accounting firm: Bellows Associates, P.A., 5401 N University Drive, Suite 201, Coral Springs, Florida 33067 Audit period: July 1, 2021 through June 30, 2022 The findings from the June 30, 2022 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. SECTION III ? FINDINGS AND QUESTIONED COSTS ? MAJOR FEDERAL AWARD PROGRAMS AUDIT FINDING NO. 2022-001: Section 207/223(f) Mortgage Insurance for the Refinancing of Existing Multifamily Housing Projects, CFDA 14.155 Recommendation: The Project should perform annual unit inspections and maintain all required tenant documentation. Action Taken: This was an oversight by the former community manager. Current staff has been trained on HUD requirements including move-in inspections. If the Oversight Agency for Audit has questions regarding these plans, please call Christine Harris at 954-835-9200. Sincerely yours, Christine Harris Accounting Manager
Re: Auditee's Response and Corrective Action Plan - Finding No. 2022-002 Gentlemen: Having reviewed the draft of our FY 2022 audit we are offering the following corrective action to resolve the deficiencies as per the audit finding: Finding Reference 2022-002 The Authority concurs with this finding....
Re: Auditee's Response and Corrective Action Plan - Finding No. 2022-002 Gentlemen: Having reviewed the draft of our FY 2022 audit we are offering the following corrective action to resolve the deficiencies as per the audit finding: Finding Reference 2022-002 The Authority concurs with this finding. As a result of similar findings in the Authority's SEMAP scoring we have reviewed our existing procedures and have retained consultants to assist us in training staff in a more personal setting. The WHA plans to utilize the use of electronic recordings of inspections in our PHA Web computer software to more accurately monitor inspections and inspection failures. The WHA also has focused the consultants' trainings on improving the inspection procedures and the HQS enforcement procedure. Training new and additional staff and developing more comprehensive steps in the inspection, re-inspection and rent withholding will improve our HQS enforcement. Very truly yours, John F. Gollinger Executive Director Person Responsible for Corrective Action:, 781-894-3357
Re: Auditee's Response and Corrective Action Plan - Finding No. 2022-001 Gentlemen: Having reviewed the draft of our FY 2022 audit we are offering the following corrective action to resolve the deficiencies as per the audit finding: Finding Reference 2022-001 The Authority concurs with this finding....
Re: Auditee's Response and Corrective Action Plan - Finding No. 2022-001 Gentlemen: Having reviewed the draft of our FY 2022 audit we are offering the following corrective action to resolve the deficiencies as per the audit finding: Finding Reference 2022-001 The Authority concurs with this finding. As a result of similar findings in the Authority's SEMAP scoring we have reviewed our existing procedures and have retained consultants to assist us in training staff in a more personal setting. We believe that having replaced some staff and training new staff we shall be able to correct the deficiencies found in selecting applicants from the wait list. We are leasing at a more frequent pace than in the past and expect leasing to ramp up so that staff will have ample opportunity to go through the proper procedures more frequently than in the recent past with the benefit of having direct oversight and advice from expert advisors. We expect that this training process will prevent the errors that were made in the past fiscal year. Very truly yours, John F. Gollinger Executive Director Person Responsible for Corrective Action:, 781-894-3357
Finding: The required deposit of surplus cash of $4,454 as of September 30, 2021 to the residual receipts reserve account was not made within the required 60 days following the balance sheet date. Recommendation: Syracuse YMCA Apartments should deposit the required funds in the future into the r...
Finding: The required deposit of surplus cash of $4,454 as of September 30, 2021 to the residual receipts reserve account was not made within the required 60 days following the balance sheet date. Recommendation: Syracuse YMCA Apartments should deposit the required funds in the future into the residual receipts reserve account within the 60-day requirement. Action Taken: Syracuse YMCA Apartments agrees with the finding and going forward will make every effort to make the surplus cash deposit within the required 60-day period following the fiscal year-end.
Planned Corrective Action: Applicable staff will be briefed on the finding and training will be provided on both written policy and procedure. The Housing Authority has a quality assurance program to monitor and ensure the completion and accuracy of Annual Recertifications, which includes HUD-50058....
Planned Corrective Action: Applicable staff will be briefed on the finding and training will be provided on both written policy and procedure. The Housing Authority has a quality assurance program to monitor and ensure the completion and accuracy of Annual Recertifications, which includes HUD-50058. The Housing Authority will continue to implement its file review system for the Section 8 Program. Although the system cannot ensure 100% compliance, its effectiveness is demonstrated in the high percentage of compliance. Anticipated Completion Date: 6/30/23. Responsible Contact Person: Leah Eppinger, Executive Director.
Federal Program: ALN 14.218 ? U.S. Department of Housing and Urban Development (HUD) ? Community Development Block Grant (CDBG) ? Entitlement Grants Cluster, CFDA 14.239 - U.S. Department of Housing and Urban Development (HUD) ? HOME Investment Partnership (HOME), CFDA 93.563 ? Title IV-D, U.S. Depa...
Federal Program: ALN 14.218 ? U.S. Department of Housing and Urban Development (HUD) ? Community Development Block Grant (CDBG) ? Entitlement Grants Cluster, CFDA 14.239 - U.S. Department of Housing and Urban Development (HUD) ? HOME Investment Partnership (HOME), CFDA 93.563 ? Title IV-D, U.S. Department of Health, and Human Service - Child Support Enforcement (CSE) Condition per Auditor: Controls in place were not adequate to ensure compliance with 2 CFR 200 Appendix V submission requirements for its self-insurance cost allocation process and annual chargeback plan. Planned Corrective Action: Management agrees and will submit subsequent plans to federal cognizant agency as required by 2 CFR 200. Anticipated Completion Date: 4/30/2023 Responsible Contact Person: Jake Bower and Shauntika Bullard
Finding 2022-001: Section 202 Supportive Housing for the Elderly, Capital Advance and Project Rental Assistance Contract, ALN 14.157; HOME Investment Partnerships Program, ALN 14.239 Anticipated Completion Date: February 8, 2023 Recommendation: It was recommended Sessions Village 202 implement ...
Finding 2022-001: Section 202 Supportive Housing for the Elderly, Capital Advance and Project Rental Assistance Contract, ALN 14.157; HOME Investment Partnerships Program, ALN 14.239 Anticipated Completion Date: February 8, 2023 Recommendation: It was recommended Sessions Village 202 implement internal controls to ensure that the audited financial statements are filed in accordance with the regulatory agreement. Action Taken: Sessions Village 202 will follow the filing requirements of the regulatory agreement going forward.
Finding 2022-002: Section 202 Supportive Housing for the Elderly, Capital Advance and Project Rental Assistance Contract, ALN 14.157; HOME Investment Partnerships Program, ALN 14.239 Anticipated Completion Date: September 30, 2023 Recommendation: It was recommended Sessions Village 202 complete...
Finding 2022-002: Section 202 Supportive Housing for the Elderly, Capital Advance and Project Rental Assistance Contract, ALN 14.157; HOME Investment Partnerships Program, ALN 14.239 Anticipated Completion Date: September 30, 2023 Recommendation: It was recommended Sessions Village 202 complete new HUD-50059-A forms for residents where the form was missing from their file. After the new HUD-50059-A forms are completed, it was recommended Sessions Village 202 contact their HUD account executive and determine the corrective action needed to revise the housing assistance payment vouchers, if necessary. Also, it was recommended staff involved in the tenant eligibility process review the requirements and revise their current internal controls over tenant eligibility needed to ensure the appropriate procedures are performed going forward. Action Taken: Sessions Village 202 obtained the new HUD-50059-A form effective June 6, 2022 for one of the residents where it was missing. The second resident has moved out of the community, and therefore they are unable to obtain the document. Sessions Village will contact their HUD account executive and determine the corrective action needed to revise the housing assistance payment vouchers. The Property Manager will implement controls to ensure the appropriate forms are completed correctly and are kept in the files going forward.
CORRECTIVE ACTION PLAN October 11, 2022 U.S. Department of Housing and Urban Development Multifamily Midwest Region Chicago Regional Center 77 West Jackson Boulevard Chicago, IL 60604 Kenwood Place I, Inc. respectfully submits the following corrective action plan for the year ended June 30, 20...
CORRECTIVE ACTION PLAN October 11, 2022 U.S. Department of Housing and Urban Development Multifamily Midwest Region Chicago Regional Center 77 West Jackson Boulevard Chicago, IL 60604 Kenwood Place I, Inc. respectfully submits the following corrective action plan for the year ended June 30, 2022. Name and address of independent public accounting firm: Somerset CPAs, P.C. 3925 River Crossing Pkwv, Suite 100, Indianapolis, IN 46240 Audit period: Year ended June 30, 2022 The findings from the June 30, 2022 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the number assigned in the schedule. Section A of the schedule, Summary of Audit Results, does not include findings and is not addressed. Findings - Financial Statement Audit: None Findings - Federal Award Programs Audit: U.S. Department of Housing and Urban Development Finding 2022-001: Section 223(f) Loan Program, CFDA 14.155 Recommendation: Make the required delinquent deposit to the replacement reserve account and ensure that all future deposits are made as required by the Regulatory Agreement. Action Taken: Management will make the required replacement reserve deposits as soon as possible and will ensure compliance in the future. If the U.S. Department of Housing and Urban Development has questions regarding this plan, please call Rod Ludwig at 574-968-9267. Sincerely yours, Rod Ludwig Bradley Company (Management Agent) Senior Managing Director
Finding 2022-002 - Accounting Controls - Timeliness of Financial Statement Preparation ALN 14.182, Noncompliance & Material Weakness Corrective Action Plan: The unaudited FDS and the OC FASSUB entries will be completed timely and the CPA Firm that prepares these for the Authority has agreed to the ...
Finding 2022-002 - Accounting Controls - Timeliness of Financial Statement Preparation ALN 14.182, Noncompliance & Material Weakness Corrective Action Plan: The unaudited FDS and the OC FASSUB entries will be completed timely and the CPA Firm that prepares these for the Authority has agreed to the prescribed deadlines as detailed by HUD.t- Person Responsible: Connie Stewart - Executive Director Anticipated Completion Date: This has been implemented effective June 1, 2023. The next FASSUB is due by December 31, 2023 for the year ended September 30, 2023 and the next FASPHA is due by November 30, 2023 (it should be noted that there is a 15 day grace period until December 15, 2023 for this submission).
Finding 2022-001 - Allowable Costs/Costs Principles - Ineligible Wire Transfer ALN - 14.182, Noncompliance & Material Weakness Corrective Action Plan: ALL subsequent requests for wire transfers will be immediately verified with the person(s) or company that has requested the wire transfer. In additi...
Finding 2022-001 - Allowable Costs/Costs Principles - Ineligible Wire Transfer ALN - 14.182, Noncompliance & Material Weakness Corrective Action Plan: ALL subsequent requests for wire transfers will be immediately verified with the person(s) or company that has requested the wire transfer. In addition, the Authority will strongly discourage the use of wire transfers. Person Responsible: Connie Stewart - Executive Director Anticipated Completion Date: This has already been completed as soon as the issue was discovered.
View Audit 34472 Questioned Costs: $1
As of January 2023, Jackson Housing Authority (JHA) has implemented, at minimum, monthly quality control measures for inspection outcomes to properly address corrective actions. This will ensure that proper abatements and timely re-inspections are done in accordance with policy. In 2022, JHA began u...
As of January 2023, Jackson Housing Authority (JHA) has implemented, at minimum, monthly quality control measures for inspection outcomes to properly address corrective actions. This will ensure that proper abatements and timely re-inspections are done in accordance with policy. In 2022, JHA began using a new 3rd party inspection company and has reassessed processes and software systems with them and the software company to assure abatements are done timely, as well as the accuracy and timeliness of failed and life-threatening 24-hour inspections. As of this date, April 28, 2023, this system is in place. A consultant was contracted for the HCV program in October 2022 to assist with processes and policies of the program. The JHA also plans to have a staff member attain HQS certification within the next quarter. The Director of Housing Choice Voucher Program, Sheronda Watson, will be responsible for oversight and compliance. If you have questions or need anything further, please feel free to contact me at 731-422-1671 ext. 103 or mreid@jacksonha.com
All required deposits to the Replacement Reserve have now been made.
All required deposits to the Replacement Reserve have now been made.
Finding Reference Number: 2022-001 Concur or Do Not Concur: Concur Agree or Disagree with Auditor Recommendations: Agree Actions Taken or Planned on the Finding: Management agrees with the finding. The residual receipts account deficiency was funded on September 6, 2022, in the amount of $2,223. M...
Finding Reference Number: 2022-001 Concur or Do Not Concur: Concur Agree or Disagree with Auditor Recommendations: Agree Actions Taken or Planned on the Finding: Management agrees with the finding. The residual receipts account deficiency was funded on September 6, 2022, in the amount of $2,223. Management will ensure that the residual receipts account is properly funded in the future. Completion Date: September 6, 2022
Finding no. 2022-003 ? Higher Education Emergency Relief fund (HEERF) Reporting Finding: Amounts reported for the institutional portion of HEERF funds were originally reported in the wrong category (misclassified) Corrective Action Taken or Planned: Although misclassified, the amount of institution...
Finding no. 2022-003 ? Higher Education Emergency Relief fund (HEERF) Reporting Finding: Amounts reported for the institutional portion of HEERF funds were originally reported in the wrong category (misclassified) Corrective Action Taken or Planned: Although misclassified, the amount of institutional funds was accurate and for allowable uses. The Conservatory will review and amend the previous filing. Expected completion date May 2023. Responsible person Richard Bowman, Controller
Supportive Housing for the Elderly ? CFDA No. 14.157 Recommendation: We recommend that management remit excess residual receipts to HUD. We recommend that the residual receipts account be evaluated for excess residual receipts upon expiration of each annual PRAC. Explanation of disagreement with ...
Supportive Housing for the Elderly ? CFDA No. 14.157 Recommendation: We recommend that management remit excess residual receipts to HUD. We recommend that the residual receipts account be evaluated for excess residual receipts upon expiration of each annual PRAC. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Since the prior management agent did not remit excess residual receipts in a timely manner, we will implement a process whereby all excess residual receipts are remitted to HUD at the end of each annual PRAC. Name(s) of contact person(s) responsible for corrective action: Nicole Chwala Planned completion date for corrective action plan: The new management agent has always used this process.
Identifying Number: 2022-001 Finding: The Organization reduced the licensed bed size of the mortgaged property by 6 skilled nursing beds before obtaining an approval from HUD. Corrective Action Taken or Planned: Ron Wilson is responsible to ensure corrective actions are taken. Management is in th...
Identifying Number: 2022-001 Finding: The Organization reduced the licensed bed size of the mortgaged property by 6 skilled nursing beds before obtaining an approval from HUD. Corrective Action Taken or Planned: Ron Wilson is responsible to ensure corrective actions are taken. Management is in the process of obtaining after-the-fact approval from HUD to resolve this finding by sending a letter of request to HUD with additional information on the bed change.
2022-002 Deposit of surplus cash to residual receipts more than 90 days Recommendation: Management should continue to evaluate their internal policies and procedures to ensure surplus cash is deposited within 90 days of year-end. Explanation of disagreement with audit finding: There is no disagreem...
2022-002 Deposit of surplus cash to residual receipts more than 90 days Recommendation: Management should continue to evaluate their internal policies and procedures to ensure surplus cash is deposited within 90 days of year-end. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Management adopt policies of earlier deposit or switch to electronic methods. Name of the contact person responsible for corrective action: Michael Senden, CEO Planned completion date for corrective action plan: December 2023
U.S. Department of Housing and Urban Development Mullally Manor, Inc. d/b/a Casa San Pablo (FHA/Contract No. 067-11118) respectfully submits the following corrective action plan for the year ended December 31, 2022. Name and address of independent public accounting firm: Bolerjack, Halsema, Bowlin...
U.S. Department of Housing and Urban Development Mullally Manor, Inc. d/b/a Casa San Pablo (FHA/Contract No. 067-11118) respectfully submits the following corrective action plan for the year ended December 31, 2022. Name and address of independent public accounting firm: Bolerjack, Halsema, Bowling & White PA 42 South Peninsula Drive Daytona Beach, FL 32118 Audit Period: For the year ended December 31, 2022 The findings from the December 31, 2022 Schedule of Findings and Questioned Costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. Section A of the schedule, Summary of Audit Results, does not include findings and is not addressed. B. FINDINGS RELATED TO THE FINANCIAL STATEMENTS WHICH ARE REQUIRED TO BE REPORTED IN ACCORDANCE WITH GAGAS None C. FINDINGS AND QUESTIONED COSTS ? MAJOR FEDERAL AWARDS Finding 2022-001: Delinquent Residual Receipts Deposits Recommendation: The calculated annual surplus cash from the year ended December 31, 2021, should be deposited into the residual receipts account immediately. Action Taken: The Project deposited the required residual receipts amount subsequent to year-end. If the U.S. Department of Housing and Urban Development has questions regarding this plan, please call Mr. Rex Snyder at 205-933-1020. Sincerely yours, Mullally Manor, Inc. d/b/a Casa San Pablo
View Audit 32390 Questioned Costs: $1
Department of Public Instruction Finding: 2022-022 Department of Public Instruction Response/Corrective Action Plan: We agree with the finding. Currently, USDA and DOE sub-awards are reported after the obligation or sub-award has been approved by all parties according to the requirements establ...
Department of Public Instruction Finding: 2022-022 Department of Public Instruction Response/Corrective Action Plan: We agree with the finding. Currently, USDA and DOE sub-awards are reported after the obligation or sub-award has been approved by all parties according to the requirements established by FSRS?s website. The Block Award, or the federal award which reimburses for meals claimed, will be reported after the meals have been claimed in NDFoods and paid in Peoplesoft. NDDPI will report the payments already made for FY 2023 and will work with our NDIT programmers to allow us to create an auto-generated report from NDFoods that will upload into the FSRS website according to FSRS?s template. To enter expenditure data by month in FSRS, Awardees are encouraged to complete a template to upload the required data. Unfortunately, NDDPI is aware of an issue with this template caused by the need for a 4-digit extension number. The lack of 4-digit zip code extensions with our rural sub-recipients is responsible for throwing this error in the upload. To complete a successful upload, NDDPI will omit any sub-recipients missing the 4-digit zip code extension from the monthly data or template and add them to the report with a manual entry on the website. The Director of CN and the CN Technology Coordinator will work with NDIT to program the needed reports from NDFoods. The Administrative Officer and the Account/Budget Specialist from the Fiscal Management office will be responsible for completing the upload and entering any manual data. After we have a defined set of steps to follow, we will create a written process and edit as needed. Contact Person Linda Schloer, Director, Child Nutrition and Food Distribution Programs Scott Egge, Technology Coordinator, Child Nutrition Kim Vega, Administrative Officer III, Fiscal Management Leon Rauser, Account/Budget Specialist, Fiscal Management Anticipated Completion Date Begin manual process procedure, 04/01/2023, enter sub-recipient data monthly from October 2022 forward until an automated process can be obtained. Autogenerated process date is uncertain, NDDPI will work with NDIT to establish an automated process as soon as IT?s schedule allows and testing is completed.
We concur with the recommendation, and we will put procedures in place to make sure that the HQS inspections and re-inspections are completed within the required timeframe to meet the HUD compliance requirements. Charles Chambers, Jr., Executive Director, has assumed responsibility of executing this...
We concur with the recommendation, and we will put procedures in place to make sure that the HQS inspections and re-inspections are completed within the required timeframe to meet the HUD compliance requirements. Charles Chambers, Jr., Executive Director, has assumed responsibility of executing this corrective action as of September 26, 2023.
Department of Housing and Urban Development Assistance Listing Number 14.181 Year Ended December 31, 2022 2022-001 Significant Deficiency over Internal Control over Tenant Files and Recertifications Recommendation: Systems should be put in place to ensure internal controls are being properly followe...
Department of Housing and Urban Development Assistance Listing Number 14.181 Year Ended December 31, 2022 2022-001 Significant Deficiency over Internal Control over Tenant Files and Recertifications Recommendation: Systems should be put in place to ensure internal controls are being properly followed and increase oversight from executive management over the property management department. Corrective Action: The Organization has hired individuals with experience in property management and has begun to implement systems to ensure tenant files are complete and recertifications are performed timely. Person Responsible for Corrective Action: Amy Maden, CFO Anticipated Completion Date for Corrective Action: The corrective action will be immediately implemented in response to the auditor?s recommendation. If there are questions regarding this corrective action plan, please call Amy Maden, CFO, at 615.242.3576. Sincerely, Amy Maden, CFO Park Center, management agent for Haley?s Park, Inc.
CORRECTIVE ACTION PLAN November 9, 2022 United States Department of Health and Human Services Wood River Health Services, Inc. respectfully submits the following corrective action plan for the year ended June 30, 2022. CohnReznick LLP 350 Church Street Hartford, CT 06103 Audit Period: June 30, 2022 ...
CORRECTIVE ACTION PLAN November 9, 2022 United States Department of Health and Human Services Wood River Health Services, Inc. respectfully submits the following corrective action plan for the year ended June 30, 2022. CohnReznick LLP 350 Church Street Hartford, CT 06103 Audit Period: June 30, 2022 The findings from the June 30, 2022 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. FEDERAL AWARDS FINDINGS AND QUESTIONED COSTS SIGNIFICANT DEFICIENCY 2022.001 ? Sliding Fee Scale Discount Recommendation The Center should establish a system of internal controls to ensure that all sliding fee discounts are properly calculated. Action Taken Wood River Health Services is committed to applying the sliding fee discounts appropriately. Actions we are taking: ? Re-education of the Sliding Fee Discount Schedule (SFDS) to all personnel in the front desk area ? Create Front Desk cheat sheets for SFDS and collection of fees ? Review of Community Resource approvals if a slide is revised during a cycle If the Cognizant or Oversight Agency for Audit has questions regarding this plan, please contact Alison Croke acroke@wrhsri.org. ? Sincerely yours, Alison Croke, MHA President and Chief Executive Officer 823
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