Issue: The Institution sent a notification about grant overpayment to a student 1 day late.
Requirement: Notifications must be sent within 30 days of determining a student's withdrawal and overpayment.
Follow-up: Review and improve processes to ensure timely notifications for all students in similar situations.
Finding Text
Special Tests and Provision: Return of Title IV Funds: Untimely Sending of Written Notification to Student for Grant Overpayment
We noted that the Institution had sent written notification of grant overpayment to 1 out of 8 students selected for Return of Title IV Funds testing beyond the 30-day timeframe from the date of the Institution’s determination that the student withdrew and owed overpayments as a result of the student’s withdrawal. The required notification was sent to the student 1-day late.
Corrective Action Plan
The Institution will now automate this process with the introduction of the new student financial aid system as of March 2024. The Institution will begin to evaluate and improve its existing process related to the return of Title IV funds to include the automation of the notification and return due date obligations.
Personnel Responsible for Implementation: Danielle Skinner
Position of Responsible Personnel: President
Expected Date of Implementation: March 2024