Identification and Review
• Conduct a comprehensive audit of enrollment records to identify instances of inaccurate or delayed reporting
• Verify the accuracy of enrollment statuses (e.g., full-time, half-time, withdrawn, graduated) for all affected students
• Determine the root cause of reporting delays or errors, whether due to system malfunctions, manual processing errors, or lack of oversight
Corrective Actions
• Submit corrected enrollment data to NSLDS for all affected students using our National Student Clearinghouse.
• Ensure that all errors identified during the audit are addressed, and follow up to confirm the corrections are reflected in NSLDS.
• Notify any impacted students of any changes in their enrollment status and provide necessary support if their loan repayment terms are affected.
Process and Policy Improvements
• Develop and implement clear policies to ensure accurate and timely submission of enrollment data within the required 30-day reporting window or in accordance with scheduled reporting intervals.
• Automate the enrollment reporting process where possible to minimize manual data entry errors.
• Establish cross-departmental communication protocols to ensure timely updates on student withdrawals, graduations, and status changes.
• Create detailed documentation of reporting procedures for staff training and compliance purposes. Monitoring and Compliance
• Implement regular reconciliation checks between our student information system (SIS) and NSLDS to ensure data accuracy
• Conduct periodic internal audits to identify discrepancies before external audits occur
• Designate staff to oversee enrollment reporting and ensure adherence to federal regulations.
Staff Training
• Provide comprehensive training for staff responsible for enrollment reporting on NSLDS requirements, deadlines, and best practices
• Offer training sessions as regulations change or system updates occur.
Reporting and Documentation
• Maintain records of all corrected data submissions, audit results, and communications with NSLDS
• Document procedural changes and staff training efforts Responsible Person for Correction Action Plan: Dianna Ruyle, Director of Records,
Registration and Advising
Implementation Date for Corrective Action Plan: Immediately and ongoing