Finding Text
Information on universe and sample size: Accounts were selected during preliminary analytics due to the unusual balance.
Identification of repeat finding: Yes, 2023-003
Condition: Required maintenance was not performed in a timely manner.
Criteria: All maintenance should be performed in a timely manner.
Effect: Several tenant units and common areas have not been completely remedied from the flood.
Context: Auditor noted that there was a flood during 2023 due to burst pipes which was covered by an insurance reimbursement. The project was started and never completed after the contractor left and never came back. The work has not been completed as of August 31, 2024.
Cause: Turnover at the management agent and lack of available contractors in a rural area.
Recommendation: The Housing Director or other designated employee should be monitoring all major maintenance projects to ensure they are completed in a timely manner regardless of turnover at the project level.