Audit 354775

FY End
2024-08-31
Total Expended
$6.92M
Findings
36
Programs
1
Organization: Newbury Elderly Housing, Inc. (NH)
Year: 2024 Accepted: 2025-04-28

Organization Exclusion Status:

Checking exclusion status...

Findings

ID Ref Severity Repeat Requirement
556051 2024-002 - Yes E
556052 2024-003 - Yes E
556053 2024-002 - Yes E
556054 2024-003 - Yes E
556055 2024-004 - Yes P
556056 2024-004 - Yes P
556057 2024-006 Significant Deficiency Yes P
556058 2024-006 Significant Deficiency Yes P
556059 2024-007 Significant Deficiency Yes B
556060 2024-007 Significant Deficiency Yes B
556061 2024-002 - Yes E
556062 2024-003 - Yes E
556063 2024-004 - Yes P
556064 2024-006 Significant Deficiency Yes P
556065 2024-007 Significant Deficiency Yes B
556066 2024-005 Material Weakness - P
556067 2024-005 Material Weakness - P
556068 2024-005 Material Weakness - P
1132493 2024-002 - Yes E
1132494 2024-003 - Yes E
1132495 2024-002 - Yes E
1132496 2024-003 - Yes E
1132497 2024-004 - Yes P
1132498 2024-004 - Yes P
1132499 2024-006 Significant Deficiency Yes P
1132500 2024-006 Significant Deficiency Yes P
1132501 2024-007 Significant Deficiency Yes B
1132502 2024-007 Significant Deficiency Yes B
1132503 2024-002 - Yes E
1132504 2024-003 - Yes E
1132505 2024-004 - Yes P
1132506 2024-006 Significant Deficiency Yes P
1132507 2024-007 Significant Deficiency Yes B
1132508 2024-005 Material Weakness - P
1132509 2024-005 Material Weakness - P
1132510 2024-005 Material Weakness - P

Programs

ALN Program Spent Major Findings
14.157 Supportive Housing for the Elderly $338,825 Yes 6

Contacts

Name Title Type
HZ8JHE9F5XF5 Jill Lesmerises Auditee
6032253295 Shauna Brown Auditor
No contacts on file

Notes to SEFA

Title: NOTE C: U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT LOAN PROGRAM Accounting Policies: NOTE A: BASIS OF PRESENTATION: The accompanying schedule of expenditures of federal awards includes the federal award activity of Newbury Elderly Housing, Inc., HUD Project No. 024-EE120, and is presented on the accrual basis of accounting. The information in this schedule is presented in accordance with the requirements of Title 2 U.S. Code of Federal Regulations Part 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance). Because the Schedule presents only a selected portion of the operations of Newbury Elderly Housing, Inc., it is not intended to and does not present the financial position, changes in net assets, or cash flows of Newbury Elderly Housing, Inc. NOTE B: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES: Expenditures reported on the Schedule are reported on the accrual basis of accounting. Such expenditures are recognized following the cost principles contained in the Uniform Guidance, wherein certain types of expenditures are not allowable or are limited as to reimbursement. De Minimis Rate Used: N Rate Explanation: Newbury Elderly Housing, Inc. has elected not to use the 10 percent de minimis indirect cost rate as allowed under the Uniform Guidance. Newbury Elderly Housing, Inc. has received a U.S. Department of Housing and Urban Development capital advance and pre-development grant under Section 202 of the National Housing Act. The loan balance outstanding at the beginning of the year is included in the federal expenditures presented in the Schedule. Newbury Elderly Housing, Inc. received no additional loans during the year. The balance of the loans outstanding at August 31, 2024 consists of: 14.157 Capital Advance/DPG $6,716,425

Finding Details

Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-001 Condition: Missing required documentation. Enterprise Income Verification (EIV) reports were not able to be run due to the license expiring and the person with the license no longer working at the organization. Criteria: HUD requires EIV forms to be run, monthly, quarterly and annually. Effect: Required documents were not in the files. Context: Auditor reviewed tenant files noting the form was not present in the tenant files. Cause: Lack of oversight by management agent. The one individual with the EIV license was no longer working at the Organization. Recommendation: A system should be in place requiring more than one individual to have an EIV license and ensure the license does not lapse.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-002 Condition: Additional files had to be selected due to two of the files missing the recertification paperwork including a signed 50059. Repeat issue upon selecting additional files. Criteria: All tenants must be recertified annually and all recertification paperwork including third party verifications must be in the tenant file. Effect: Auditor was unable to test the income and expenses on 3 files. Context: Auditor selected tenant files and was unable to test two of the files resulting in additional files needing to be tested. One of the additional files was still unable to be tested. Cause: Turnover at the management agent. Recommendation: Continue to hire and train additional staff to fill the staffing shortages.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-001 Condition: Missing required documentation. Enterprise Income Verification (EIV) reports were not able to be run due to the license expiring and the person with the license no longer working at the organization. Criteria: HUD requires EIV forms to be run, monthly, quarterly and annually. Effect: Required documents were not in the files. Context: Auditor reviewed tenant files noting the form was not present in the tenant files. Cause: Lack of oversight by management agent. The one individual with the EIV license was no longer working at the Organization. Recommendation: A system should be in place requiring more than one individual to have an EIV license and ensure the license does not lapse.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-002 Condition: Additional files had to be selected due to two of the files missing the recertification paperwork including a signed 50059. Repeat issue upon selecting additional files. Criteria: All tenants must be recertified annually and all recertification paperwork including third party verifications must be in the tenant file. Effect: Auditor was unable to test the income and expenses on 3 files. Context: Auditor selected tenant files and was unable to test two of the files resulting in additional files needing to be tested. One of the additional files was still unable to be tested. Cause: Turnover at the management agent. Recommendation: Continue to hire and train additional staff to fill the staffing shortages.
Information on universe and sample size: Accounts were selected during preliminary analytics due to the unusual balance. Identification of repeat finding: Yes, 2023-003 Condition: Required maintenance was not performed in a timely manner. Criteria: All maintenance should be performed in a timely manner. Effect: Several tenant units and common areas have not been completely remedied from the flood. Context: Auditor noted that there was a flood during 2023 due to burst pipes which was covered by an insurance reimbursement. The project was started and never completed after the contractor left and never came back. The work has not been completed as of August 31, 2024. Cause: Turnover at the management agent and lack of available contractors in a rural area. Recommendation: The Housing Director or other designated employee should be monitoring all major maintenance projects to ensure they are completed in a timely manner regardless of turnover at the project level.
Information on universe and sample size: Accounts were selected during preliminary analytics due to the unusual balance. Identification of repeat finding: Yes, 2023-003 Condition: Required maintenance was not performed in a timely manner. Criteria: All maintenance should be performed in a timely manner. Effect: Several tenant units and common areas have not been completely remedied from the flood. Context: Auditor noted that there was a flood during 2023 due to burst pipes which was covered by an insurance reimbursement. The project was started and never completed after the contractor left and never came back. The work has not been completed as of August 31, 2024. Cause: Turnover at the management agent and lack of available contractors in a rural area. Recommendation: The Housing Director or other designated employee should be monitoring all major maintenance projects to ensure they are completed in a timely manner regardless of turnover at the project level.
Information on universe/sample size: It was noted during testing that some of the HUD form certifiers were not updated in a timely manner. Identification of repeat finding: Yes, 2023-004 Condition: HUD forms must be certified by an authorized user. Criteria: The certifier for HUD forms should be a current employee with oversight in the area the form pertains to. Effect: The forms were not certified by the correct individual. Context: Auditor reviewed source documents noting incorrect certifier. Cause: Lack of oversight by management agent. Recommendation: A procedure be implemented to ensure that the Project timely changes the certifier on forms when applicable.
Information on universe/sample size: It was noted during testing that some of the HUD form certifiers were not updated in a timely manner. Identification of repeat finding: Yes, 2023-004 Condition: HUD forms must be certified by an authorized user. Criteria: The certifier for HUD forms should be a current employee with oversight in the area the form pertains to. Effect: The forms were not certified by the correct individual. Context: Auditor reviewed source documents noting incorrect certifier. Cause: Lack of oversight by management agent. Recommendation: A procedure be implemented to ensure that the Project timely changes the certifier on forms when applicable.
Information on universe: Payroll control testing. Sample size: Five employees selected for internal control testing. Identification of repeat finding: Yes, 2023-005 Condition: Lack of detailed job duties, review and approvals on time allocated and charged to the property as well as one employee missing allocations. Criteria: Time sheets should have detailed allocations and job duties as well as be reviewed and approved. Effect: Allocation sheets had errors, therefore causing improper charges to the property. Context: Auditor selected timesheets for payroll control testing. Cause: Lack of oversight. Recommendation: Time sheets should have detailed job duties performed and time allocated to the property based on these duties performed. The time sheets then need to be reviewed and approved.
Information on universe: Payroll control testing. Sample size: Five employees selected for internal control testing. Identification of repeat finding: Yes, 2023-005 Condition: Lack of detailed job duties, review and approvals on time allocated and charged to the property as well as one employee missing allocations. Criteria: Time sheets should have detailed allocations and job duties as well as be reviewed and approved. Effect: Allocation sheets had errors, therefore causing improper charges to the property. Context: Auditor selected timesheets for payroll control testing. Cause: Lack of oversight. Recommendation: Time sheets should have detailed job duties performed and time allocated to the property based on these duties performed. The time sheets then need to be reviewed and approved.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-001 Condition: Missing required documentation. Enterprise Income Verification (EIV) reports were not able to be run due to the license expiring and the person with the license no longer working at the organization. Criteria: HUD requires EIV forms to be run, monthly, quarterly and annually. Effect: Required documents were not in the files. Context: Auditor reviewed tenant files noting the form was not present in the tenant files. Cause: Lack of oversight by management agent. The one individual with the EIV license was no longer working at the Organization. Recommendation: A system should be in place requiring more than one individual to have an EIV license and ensure the license does not lapse.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-002 Condition: Additional files had to be selected due to two of the files missing the recertification paperwork including a signed 50059. Repeat issue upon selecting additional files. Criteria: All tenants must be recertified annually and all recertification paperwork including third party verifications must be in the tenant file. Effect: Auditor was unable to test the income and expenses on 3 files. Context: Auditor selected tenant files and was unable to test two of the files resulting in additional files needing to be tested. One of the additional files was still unable to be tested. Cause: Turnover at the management agent. Recommendation: Continue to hire and train additional staff to fill the staffing shortages.
Information on universe and sample size: Accounts were selected during preliminary analytics due to the unusual balance. Identification of repeat finding: Yes, 2023-003 Condition: Required maintenance was not performed in a timely manner. Criteria: All maintenance should be performed in a timely manner. Effect: Several tenant units and common areas have not been completely remedied from the flood. Context: Auditor noted that there was a flood during 2023 due to burst pipes which was covered by an insurance reimbursement. The project was started and never completed after the contractor left and never came back. The work has not been completed as of August 31, 2024. Cause: Turnover at the management agent and lack of available contractors in a rural area. Recommendation: The Housing Director or other designated employee should be monitoring all major maintenance projects to ensure they are completed in a timely manner regardless of turnover at the project level.
Information on universe/sample size: It was noted during testing that some of the HUD form certifiers were not updated in a timely manner. Identification of repeat finding: Yes, 2023-004 Condition: HUD forms must be certified by an authorized user. Criteria: The certifier for HUD forms should be a current employee with oversight in the area the form pertains to. Effect: The forms were not certified by the correct individual. Context: Auditor reviewed source documents noting incorrect certifier. Cause: Lack of oversight by management agent. Recommendation: A procedure be implemented to ensure that the Project timely changes the certifier on forms when applicable.
Information on universe: Payroll control testing. Sample size: Five employees selected for internal control testing. Identification of repeat finding: Yes, 2023-005 Condition: Lack of detailed job duties, review and approvals on time allocated and charged to the property as well as one employee missing allocations. Criteria: Time sheets should have detailed allocations and job duties as well as be reviewed and approved. Effect: Allocation sheets had errors, therefore causing improper charges to the property. Context: Auditor selected timesheets for payroll control testing. Cause: Lack of oversight. Recommendation: Time sheets should have detailed job duties performed and time allocated to the property based on these duties performed. The time sheets then need to be reviewed and approved.
Information on universe/ sample size: It was noted during testing that the management agent was not able to perform management duties in a timely manner. Identification of repeat finding: No Condition: All management agent duties should be performed timely. Criteria: Tenant units should be filled in a timely manner; existing tenants need to be recertified annually and management fee needs to be adjusted for vacancies. Effect: There were significant vacancies, some tenant’s subsidies had expired, and the management fee was overstated. Context: Auditor noted the vacancies and file issues during testing. Cause: Significant turnover at the management agent. Recommendation: The management agent should hire a consultant to assist with performing the necessary management agent duties until they are fully staffed.
Information on universe/ sample size: It was noted during testing that the management agent was not able to perform management duties in a timely manner. Identification of repeat finding: No Condition: All management agent duties should be performed timely. Criteria: Tenant units should be filled in a timely manner; existing tenants need to be recertified annually and management fee needs to be adjusted for vacancies. Effect: There were significant vacancies, some tenant’s subsidies had expired, and the management fee was overstated. Context: Auditor noted the vacancies and file issues during testing. Cause: Significant turnover at the management agent. Recommendation: The management agent should hire a consultant to assist with performing the necessary management agent duties until they are fully staffed.
Information on universe/ sample size: It was noted during testing that the management agent was not able to perform management duties in a timely manner. Identification of repeat finding: No Condition: All management agent duties should be performed timely. Criteria: Tenant units should be filled in a timely manner; existing tenants need to be recertified annually and management fee needs to be adjusted for vacancies. Effect: There were significant vacancies, some tenant’s subsidies had expired, and the management fee was overstated. Context: Auditor noted the vacancies and file issues during testing. Cause: Significant turnover at the management agent. Recommendation: The management agent should hire a consultant to assist with performing the necessary management agent duties until they are fully staffed.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-001 Condition: Missing required documentation. Enterprise Income Verification (EIV) reports were not able to be run due to the license expiring and the person with the license no longer working at the organization. Criteria: HUD requires EIV forms to be run, monthly, quarterly and annually. Effect: Required documents were not in the files. Context: Auditor reviewed tenant files noting the form was not present in the tenant files. Cause: Lack of oversight by management agent. The one individual with the EIV license was no longer working at the Organization. Recommendation: A system should be in place requiring more than one individual to have an EIV license and ensure the license does not lapse.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-002 Condition: Additional files had to be selected due to two of the files missing the recertification paperwork including a signed 50059. Repeat issue upon selecting additional files. Criteria: All tenants must be recertified annually and all recertification paperwork including third party verifications must be in the tenant file. Effect: Auditor was unable to test the income and expenses on 3 files. Context: Auditor selected tenant files and was unable to test two of the files resulting in additional files needing to be tested. One of the additional files was still unable to be tested. Cause: Turnover at the management agent. Recommendation: Continue to hire and train additional staff to fill the staffing shortages.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-001 Condition: Missing required documentation. Enterprise Income Verification (EIV) reports were not able to be run due to the license expiring and the person with the license no longer working at the organization. Criteria: HUD requires EIV forms to be run, monthly, quarterly and annually. Effect: Required documents were not in the files. Context: Auditor reviewed tenant files noting the form was not present in the tenant files. Cause: Lack of oversight by management agent. The one individual with the EIV license was no longer working at the Organization. Recommendation: A system should be in place requiring more than one individual to have an EIV license and ensure the license does not lapse.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-002 Condition: Additional files had to be selected due to two of the files missing the recertification paperwork including a signed 50059. Repeat issue upon selecting additional files. Criteria: All tenants must be recertified annually and all recertification paperwork including third party verifications must be in the tenant file. Effect: Auditor was unable to test the income and expenses on 3 files. Context: Auditor selected tenant files and was unable to test two of the files resulting in additional files needing to be tested. One of the additional files was still unable to be tested. Cause: Turnover at the management agent. Recommendation: Continue to hire and train additional staff to fill the staffing shortages.
Information on universe and sample size: Accounts were selected during preliminary analytics due to the unusual balance. Identification of repeat finding: Yes, 2023-003 Condition: Required maintenance was not performed in a timely manner. Criteria: All maintenance should be performed in a timely manner. Effect: Several tenant units and common areas have not been completely remedied from the flood. Context: Auditor noted that there was a flood during 2023 due to burst pipes which was covered by an insurance reimbursement. The project was started and never completed after the contractor left and never came back. The work has not been completed as of August 31, 2024. Cause: Turnover at the management agent and lack of available contractors in a rural area. Recommendation: The Housing Director or other designated employee should be monitoring all major maintenance projects to ensure they are completed in a timely manner regardless of turnover at the project level.
Information on universe and sample size: Accounts were selected during preliminary analytics due to the unusual balance. Identification of repeat finding: Yes, 2023-003 Condition: Required maintenance was not performed in a timely manner. Criteria: All maintenance should be performed in a timely manner. Effect: Several tenant units and common areas have not been completely remedied from the flood. Context: Auditor noted that there was a flood during 2023 due to burst pipes which was covered by an insurance reimbursement. The project was started and never completed after the contractor left and never came back. The work has not been completed as of August 31, 2024. Cause: Turnover at the management agent and lack of available contractors in a rural area. Recommendation: The Housing Director or other designated employee should be monitoring all major maintenance projects to ensure they are completed in a timely manner regardless of turnover at the project level.
Information on universe/sample size: It was noted during testing that some of the HUD form certifiers were not updated in a timely manner. Identification of repeat finding: Yes, 2023-004 Condition: HUD forms must be certified by an authorized user. Criteria: The certifier for HUD forms should be a current employee with oversight in the area the form pertains to. Effect: The forms were not certified by the correct individual. Context: Auditor reviewed source documents noting incorrect certifier. Cause: Lack of oversight by management agent. Recommendation: A procedure be implemented to ensure that the Project timely changes the certifier on forms when applicable.
Information on universe/sample size: It was noted during testing that some of the HUD form certifiers were not updated in a timely manner. Identification of repeat finding: Yes, 2023-004 Condition: HUD forms must be certified by an authorized user. Criteria: The certifier for HUD forms should be a current employee with oversight in the area the form pertains to. Effect: The forms were not certified by the correct individual. Context: Auditor reviewed source documents noting incorrect certifier. Cause: Lack of oversight by management agent. Recommendation: A procedure be implemented to ensure that the Project timely changes the certifier on forms when applicable.
Information on universe: Payroll control testing. Sample size: Five employees selected for internal control testing. Identification of repeat finding: Yes, 2023-005 Condition: Lack of detailed job duties, review and approvals on time allocated and charged to the property as well as one employee missing allocations. Criteria: Time sheets should have detailed allocations and job duties as well as be reviewed and approved. Effect: Allocation sheets had errors, therefore causing improper charges to the property. Context: Auditor selected timesheets for payroll control testing. Cause: Lack of oversight. Recommendation: Time sheets should have detailed job duties performed and time allocated to the property based on these duties performed. The time sheets then need to be reviewed and approved.
Information on universe: Payroll control testing. Sample size: Five employees selected for internal control testing. Identification of repeat finding: Yes, 2023-005 Condition: Lack of detailed job duties, review and approvals on time allocated and charged to the property as well as one employee missing allocations. Criteria: Time sheets should have detailed allocations and job duties as well as be reviewed and approved. Effect: Allocation sheets had errors, therefore causing improper charges to the property. Context: Auditor selected timesheets for payroll control testing. Cause: Lack of oversight. Recommendation: Time sheets should have detailed job duties performed and time allocated to the property based on these duties performed. The time sheets then need to be reviewed and approved.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-001 Condition: Missing required documentation. Enterprise Income Verification (EIV) reports were not able to be run due to the license expiring and the person with the license no longer working at the organization. Criteria: HUD requires EIV forms to be run, monthly, quarterly and annually. Effect: Required documents were not in the files. Context: Auditor reviewed tenant files noting the form was not present in the tenant files. Cause: Lack of oversight by management agent. The one individual with the EIV license was no longer working at the Organization. Recommendation: A system should be in place requiring more than one individual to have an EIV license and ensure the license does not lapse.
Information on universe: Total population was 34 files. Sample Size: 7 files were selected for testing. Identification of repeat finding: Yes, 2023-002 Condition: Additional files had to be selected due to two of the files missing the recertification paperwork including a signed 50059. Repeat issue upon selecting additional files. Criteria: All tenants must be recertified annually and all recertification paperwork including third party verifications must be in the tenant file. Effect: Auditor was unable to test the income and expenses on 3 files. Context: Auditor selected tenant files and was unable to test two of the files resulting in additional files needing to be tested. One of the additional files was still unable to be tested. Cause: Turnover at the management agent. Recommendation: Continue to hire and train additional staff to fill the staffing shortages.
Information on universe and sample size: Accounts were selected during preliminary analytics due to the unusual balance. Identification of repeat finding: Yes, 2023-003 Condition: Required maintenance was not performed in a timely manner. Criteria: All maintenance should be performed in a timely manner. Effect: Several tenant units and common areas have not been completely remedied from the flood. Context: Auditor noted that there was a flood during 2023 due to burst pipes which was covered by an insurance reimbursement. The project was started and never completed after the contractor left and never came back. The work has not been completed as of August 31, 2024. Cause: Turnover at the management agent and lack of available contractors in a rural area. Recommendation: The Housing Director or other designated employee should be monitoring all major maintenance projects to ensure they are completed in a timely manner regardless of turnover at the project level.
Information on universe/sample size: It was noted during testing that some of the HUD form certifiers were not updated in a timely manner. Identification of repeat finding: Yes, 2023-004 Condition: HUD forms must be certified by an authorized user. Criteria: The certifier for HUD forms should be a current employee with oversight in the area the form pertains to. Effect: The forms were not certified by the correct individual. Context: Auditor reviewed source documents noting incorrect certifier. Cause: Lack of oversight by management agent. Recommendation: A procedure be implemented to ensure that the Project timely changes the certifier on forms when applicable.
Information on universe: Payroll control testing. Sample size: Five employees selected for internal control testing. Identification of repeat finding: Yes, 2023-005 Condition: Lack of detailed job duties, review and approvals on time allocated and charged to the property as well as one employee missing allocations. Criteria: Time sheets should have detailed allocations and job duties as well as be reviewed and approved. Effect: Allocation sheets had errors, therefore causing improper charges to the property. Context: Auditor selected timesheets for payroll control testing. Cause: Lack of oversight. Recommendation: Time sheets should have detailed job duties performed and time allocated to the property based on these duties performed. The time sheets then need to be reviewed and approved.
Information on universe/ sample size: It was noted during testing that the management agent was not able to perform management duties in a timely manner. Identification of repeat finding: No Condition: All management agent duties should be performed timely. Criteria: Tenant units should be filled in a timely manner; existing tenants need to be recertified annually and management fee needs to be adjusted for vacancies. Effect: There were significant vacancies, some tenant’s subsidies had expired, and the management fee was overstated. Context: Auditor noted the vacancies and file issues during testing. Cause: Significant turnover at the management agent. Recommendation: The management agent should hire a consultant to assist with performing the necessary management agent duties until they are fully staffed.
Information on universe/ sample size: It was noted during testing that the management agent was not able to perform management duties in a timely manner. Identification of repeat finding: No Condition: All management agent duties should be performed timely. Criteria: Tenant units should be filled in a timely manner; existing tenants need to be recertified annually and management fee needs to be adjusted for vacancies. Effect: There were significant vacancies, some tenant’s subsidies had expired, and the management fee was overstated. Context: Auditor noted the vacancies and file issues during testing. Cause: Significant turnover at the management agent. Recommendation: The management agent should hire a consultant to assist with performing the necessary management agent duties until they are fully staffed.
Information on universe/ sample size: It was noted during testing that the management agent was not able to perform management duties in a timely manner. Identification of repeat finding: No Condition: All management agent duties should be performed timely. Criteria: Tenant units should be filled in a timely manner; existing tenants need to be recertified annually and management fee needs to be adjusted for vacancies. Effect: There were significant vacancies, some tenant’s subsidies had expired, and the management fee was overstated. Context: Auditor noted the vacancies and file issues during testing. Cause: Significant turnover at the management agent. Recommendation: The management agent should hire a consultant to assist with performing the necessary management agent duties until they are fully staffed.