Finding 10272 (2023-004)

Significant Deficiency
Requirement
N
Questioned Costs
-
Year
2023
Accepted
2024-01-26

AI Summary

  • Core Issue: The College failed to provide an up-to-date URL for the contract and contract data as required by federal regulations.
  • Impacted Requirements: This non-compliance affects the use of third-party servicers for Title IV credit balances.
  • Recommended Follow-Up: The College should submit the required URL to the Secretary of Education to ensure compliance.

Finding Text

Criteria: Per 34 CFR 668.164(e)(2)(viii), under a Tier 1 arrangement, the institution must provide to the Secretary an up-to-date URL for the contract and contract data for publication in a centralized database accessible to the public. Condition/context: A URL for the contract and contract data has not been provided to the Secretary and is not published in the centralized database. Cause: The College was unaware of the requirement. Effect: The College is not compliant with the requirements of using a third-party servicer or financial institution to deliver Title IV credit balances. Questioned costs: None. Identification as a repeat finding: No. Recommendation: The College should provide an up-to-date URL to the Secretary of the U.S. Department of Education for publication in a centralized database accessible to the public. Views of responsible officials: Management concurs with the finding. See Exhibit I for the corrective action plan.

Corrective Action Plan

WWCC cannot confirm that the Bank Mobile contract was provided to the Department of Education (ED) as required due to staff turnover. However, WWCC has ended the contract with Bank Mobile and beginning with the Spring 2024 semester, credit balance refunds will be issued by EFT using bank account information provided by the student or by check issued by WWCC if the student does not provide a bank account in TouchNet. TouchNet does not open any accounts or offer any debit cards to issue credit balance refunds to WWCC students. WWCC will ensure that all ED reporting requirements are met for the Touchnet contract. Anticipated Completion Date: December 31, 2023 Contact Person: Amy Murphy, Dean of Outreach and Workforce Development & Interim Dean of Enrollment Management

Categories

Student Financial Aid

Other Findings in this Audit

  • 10269 2023-001
    Significant Deficiency
  • 10270 2023-002
    Significant Deficiency
  • 10271 2023-003
    Significant Deficiency
  • 10273 2023-001
    Significant Deficiency
  • 10274 2023-001
    Significant Deficiency
  • 10275 2023-001
    Significant Deficiency
  • 10276 2023-002
    Significant Deficiency
  • 10277 2023-002
    Significant Deficiency
  • 10278 2023-002
    Significant Deficiency
  • 10279 2023-003
    Significant Deficiency
  • 10280 2023-003
    Significant Deficiency
  • 10281 2023-003
    Significant Deficiency
  • 10282 2023-004
    Significant Deficiency
  • 10283 2023-004
    Significant Deficiency
  • 10284 2023-004
    Significant Deficiency
  • 586711 2023-001
    Significant Deficiency
  • 586712 2023-002
    Significant Deficiency
  • 586713 2023-003
    Significant Deficiency
  • 586714 2023-004
    Significant Deficiency
  • 586715 2023-001
    Significant Deficiency
  • 586716 2023-001
    Significant Deficiency
  • 586717 2023-001
    Significant Deficiency
  • 586718 2023-002
    Significant Deficiency
  • 586719 2023-002
    Significant Deficiency
  • 586720 2023-002
    Significant Deficiency
  • 586721 2023-003
    Significant Deficiency
  • 586722 2023-003
    Significant Deficiency
  • 586723 2023-003
    Significant Deficiency
  • 586724 2023-004
    Significant Deficiency
  • 586725 2023-004
    Significant Deficiency
  • 586726 2023-004
    Significant Deficiency

Programs in Audit

ALN Program Name Expenditures
84.268 Federal Direct Student Loans $2.02M
84.063 Federal Pell Grant Program $1.85M
21.027 Coronavirus State and Local Fiscal Recovery Funds $621,500
84.334 Gaining Early Awareness and Readiness for Undergraduate Programs $544,389
84.425 Education Stabilization Fund $181,556
93.859 Biomedical Research and Research Training $170,466
84.048 Career and Technical Education -- Basic Grants to States $159,704
93.575 Child Care and Development Block Grant $141,824
84.007 Federal Supplemental Educational Opportunity Grants $26,100
84.033 Federal Work-Study Program $16,734
11.307 Economic Adjustment Assistance $9,388
47.076 Education and Human Resources $7,105
84.002 Adult Education - Basic Grants to States $2,446
45.129 Promotion of the Humanities_federal/state Partnership $876
81.089 Fossil Energy Research and Development $634