2024 –001 Special Tests and Provisions – Return to Title IV
Program: Student Financial Assistance Cluster
Assistance Listing Numbers 84.007, 84.033, 84.063, 84.268, 84.379
Name of Contact Person: Tawesia Colyer, Director of Financial Aid
Corrective Action: Due to turnover in the Financial Aid Depart...
2024 –001 Special Tests and Provisions – Return to Title IV
Program: Student Financial Assistance Cluster
Assistance Listing Numbers 84.007, 84.033, 84.063, 84.268, 84.379
Name of Contact Person: Tawesia Colyer, Director of Financial Aid
Corrective Action: Due to turnover in the Financial Aid Department, the number of break days related to whole week breaks was entered into the academic calendar as 7 days instead of the correct 9 days. The process surrounding the entering of days into the academic calendar for breaks and the process for the calculation of any return of Title IV funds has been corrected for this matter. A new process went into effect as of August 1, 2024, and includes updating Policy and Procedures on R2T4 as well as more in-depth training for the Financial Aid staff. A back-up financial aid counselor to assist in R2T4 has been added and is involved in all training. All R2T4 withdrawals requiring a calculation are being added to a spreadsheet for review with the Director of Financial Aid which will be completed each semester. Additionally, the Office of Business Affairs has begun implementing internal control procedures to serve as a detective control. Of note, the calculations used in the 2023-2024 academic year resulted in no questioned costs and an over-return of funds to the U.S. Department of Education.
Anticipated Completion Date: December 31, 2024