2022-041a ? In April 2022, the Department implemented a new, modernized front end application. This application utilizes advanced fraud technology by partnering with Lexis Nexis. Claimant identity information is scrubbed and claimants who have a high potential for fraud are required to contact the...
2022-041a ? In April 2022, the Department implemented a new, modernized front end application. This application utilizes advanced fraud technology by partnering with Lexis Nexis. Claimant identity information is scrubbed and claimants who have a high potential for fraud are required to contact the Call Center for additional identity verification. Those not at high risk are presented identity verification quizzes before being allowed to file a claim for unemployment insurance. In April 2023, the Department is looking into additional enhancements to the existing Lexis Nexis tools as part of an ongoing effort to enhance fraud detection and prevention while also ensuring the system is accessible to claimants. In addition, the Department is discussing other technology possibilities that can assist in the identity verification process. We are hopeful to partner with DOL through TIGER TEAMS funding to achieve this. Anticipated Completion Date: December 31, 2023 2022-041b ? Regarding claw backs of ID theft overpayments, the Department has been collaborating with USDOL, other Region 1 states and Business Affairs to identify the best process for recovering ID theft fraud claw backs. Part of this work would involve enhancing the overpayment system to record these types of overpayments properly. Anticipated Completion Date: March 31, 2024 Contact Person: Dyana Bogan, Labor & Training Administrator Department of Labor & Training dyana.bogan@dlt.ri.gov