Finding Reference 2023-001
Corrective Action Plan:
• After the quarter end, the Compliance Manager will request a report containing Teacher Loan Forgiveness applications reviewed by Trellis during the quarter.
• The Compliance Manager will select a random sample of five applications to review for ac...
Finding Reference 2023-001
Corrective Action Plan:
• After the quarter end, the Compliance Manager will request a report containing Teacher Loan Forgiveness applications reviewed by Trellis during the quarter.
• The Compliance Manager will select a random sample of five applications to review for accuracy and completeness.
• The Compliance Manager will review all documentation submitted and ensure that Trellis systems are updated/documented accordingly.
• The results of the review, including any exceptions noted, will be summarized, documented, and reported to the Manager of Customer Support, the Director of Operations, and the VP of Operations.
Contact Person: Susan High
Anticipated Completion Date: October 6, 2023