Finding 2023-004
Income Eligibility and Verification System
Management Views
MDHHS agrees with parts a., b., and d. of the finding. MDHHS disagrees with parts c. and e. of the finding.
For part c., MDHHS disagrees that a process is not fully established to monitor the electronic notifications prov...
Finding 2023-004
Income Eligibility and Verification System
Management Views
MDHHS agrees with parts a., b., and d. of the finding. MDHHS disagrees with parts c. and e. of the finding.
For part c., MDHHS disagrees that a process is not fully established to monitor the electronic notifications provided to county/district office caseworkers to ensure they utilized the Income Eligibility Verification System (IEVS) information to determine the recipients' eligibility. Although MDHHS did not implement the Bridges change to require an action comment before the county/district office caseworkers dispose of the electronic notifications until July 2023, MDHHS had policies and procedures in effect during fiscal year 2023 to help ensure monitoring of electronic notifications was taking place. Review of IEVS information is fully incorporated into the case read procedure governed by Bridges Administrative Manual 301 and detailed further in desk aids and reading guides. The Economic Stability Administration (ESA) provides regular direction and reminders of case read requirements via ESA Memos.
For part e., MDHHS disagrees that IEVS information is required to be requested and obtained for modified adjusted gross income (MAGI) based recipients since eligibility is verified upon determination through the MAGI eligibility determination process and then granted for a 12-month continuous eligibility period. Requesting and obtaining IEVS information throughout the eligibility period would be irrelevant since eligibility is continuous.
Planned Corrective Action
For parts a. and b., MDHHS’s ESA will continue to provide training and policy support to ensure that the local office specialists appropriately utilize the IEVS interface information in determining recipients’ eligibility when applicable. ESA implemented a technical solution during July 2023 for applicable interfaces to ensure the IEVS information is being addressed timely and used correctly in eligibility determinations.
For part d., MDHHS is collaborating with other work areas to facilitate the match process for the IEVS interfaces for recipients funded by Temporary Assistance for Needy Families (TANF) adoption subsidies.
For parts c., and e., MDHHS disagrees with the finding and does not intend to take further action.
Anticipated Completion Date
a. and b. Ongoing
c. Not applicable
d. September 30, 2024
e. Not applicable
Responsible Individual(s)
a., b., and c. Veronica Maxson, MDHHS
d. Kathonya Rice, MDHHS
e. Logan Dreasky, MDHHS