Corrective Action Plans

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Recommendation: We recommend the College review its procedures to ensure controls are in place to ensure to catch any inconsistencies that occur during the year. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: C...
Recommendation: We recommend the College review its procedures to ensure controls are in place to ensure to catch any inconsistencies that occur during the year. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Clarkson College will review, revise and implement procedures for cost of attendance, award packaging, and R2T4, in addition to the review of the process of all monthly reconciliations related to Pell, Direct Loans, SEOG and FWS along with G5 drawdowns annotated and reconciled with the Finance Department. The 2024-2025 year has started off with a strong process to avoid these findings. The Director of Financial Aid & Scholarships is in communication with NASFAA about policy and procedure development services. All Policies & Procedures (P&P) will be revised and updated to reflect processes within the new student information system. In February of 2025 a proposal will be made for an additional staff member for a total of four full-time staff members in the Financial Aid & Scholarships department. Name(s) of the contact person(s) responsible for corrective action: Andrea Padilla-Rosas Planned completion date for corrective action plan: Ongoing
Recommendation: We recommend the College review its reporting procedures to ensure the students' statuses are accurately reported to NSLDS as required by regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to findin...
Recommendation: We recommend the College review its reporting procedures to ensure the students' statuses are accurately reported to NSLDS as required by regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The Registrar Office reports enrollment statuses to the National Student Clearinghouse (Clearinghouse) and then the Clearinghouse reports enrollment statuses to NSLDS. The procedure is for one Financial Aid staff person to work with the Registrar each time enrollment is reported and that all errors are cleared in the allowed timeframe. The Registrar and the Financial Aid & Scholarships Director plan to meet to review the reports when reporting to the Clearinghouse. Name(s) of the contact person(s) responsible for corrective action: Andrea Padilla-Rosas Planned completion date for corrective action plan: November 2024
Federal Program Title: Student Financial Assistance Cluster ALN: 84.063 Recommendation: We recommend the University review its current procedures for awarding Title IV funds to ensure only eligible students are receiving funds. Explanation of disagreement with audit finding: There is no disagreement...
Federal Program Title: Student Financial Assistance Cluster ALN: 84.063 Recommendation: We recommend the University review its current procedures for awarding Title IV funds to ensure only eligible students are receiving funds. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action planned/taken in response to finding: Additional staff training has been provided to R2T4 staff regarding Pell eligibility for students who enroll in courses on census day and withdraw shortly thereafter. Staff have been instructed and procedures updated to review the faculty response regarding participation in a withdrawn course before offering Pell prior to completing the R2T4 calculation. Name(s) of the contact person(s) responsible for corrective action: Lauren Krigbaum, Associate Director of Systems & Processing. Planned completion date for corrective action plan: September 30, 2024
Federal Program Title: Student Financial Assistance Cluster ALN: Various Recommendation: We recommend the University review its current procedures for return of Title IV funds. As part of the review, the University should implement safeguard to ensure refunds are returned timely and that refund amou...
Federal Program Title: Student Financial Assistance Cluster ALN: Various Recommendation: We recommend the University review its current procedures for return of Title IV funds. As part of the review, the University should implement safeguard to ensure refunds are returned timely and that refund amounts are supported by having documentation of withdrawal dates. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action planned/taken in response to finding: Boise State updated the automated workflows to ensure that R2T4s calculated on any day of the week had funds returned accordingly. The R2T4 procedures also include a step to review the completed return before sending the communication to the student. This step was reinforced to the staff involved in the R2T4 processes via additional training. The workflows were updated and additional staff training were provided in December 2023 when the issue was identified by Financial aid office management. Procedures have also been updated regarding the last date of attendance for withdrawn courses with W grades. The procedures now require staff to contact all faculty anytime the withdrawn student has W grades, F grades or a combination of both. The additional training and procedures update were completed May 25, 2024. Name(s) of the contact person(s) responsible for corrective action: Lauren Krigbaum, Associate Director of Systems & Processing. Planned completion date for corrective action plan: December 15, 2023; May 25, 2024
View Audit 327688 Questioned Costs: $1
Federal Program Title: Student Financial Assistance Cluster ALN: 84.063 & 84.268 Recommendation: We recommend the University review its current procedures for NSLDS reporting and implement additional procedures to ensure program effective dates in NSLDS match institutional records. Explanation of di...
Federal Program Title: Student Financial Assistance Cluster ALN: 84.063 & 84.268 Recommendation: We recommend the University review its current procedures for NSLDS reporting and implement additional procedures to ensure program effective dates in NSLDS match institutional records. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action planned/taken in response to finding: The errors noted occurred in 2021 and the university has since changed to a different student admission software application. The errors identified have been corrected for the student records noted. Name(s) of the contact person(s) responsible for corrective action: Registrar’s Office: Mark Damm, Jarred Bullock Planned completion date for corrective action plan: November 1, 2024
The following is the Management's Response to Auditor's Findings, Summary Schedule of Prior Audit Findings and Corrective Action Plan. This document was prepared by management of the University of Oklahoma. 2024-001 Student Financial Assistance Cluster, ALN 84.063 Federal Pell Grant Program and ALN ...
The following is the Management's Response to Auditor's Findings, Summary Schedule of Prior Audit Findings and Corrective Action Plan. This document was prepared by management of the University of Oklahoma. 2024-001 Student Financial Assistance Cluster, ALN 84.063 Federal Pell Grant Program and ALN 84.268 Federal Direct Student Loans, Department of Education, Award Year 2024 Criteria or Specific Requirement - Cash Management, 34 CFR 668.162(b)(3) Finding Summary: For institutions on the Advance Payment Method, Title IV funds not disbursed to recipients by the end of the third business day are considered excess cash. The Department of Education (ED) allows an institution to retain, for up to seven days, excess cash that does not exceed one percent of the total amount of funds drawn by the institution in the prior year. The institution must return to ED any excess cash over the tolerable amount (one percent) and any amount remaining after the tolerance period (seven days). From February 20, 2024 to April 9, 2024, total cash drawdowns for student financial aid consistently exceeded aid disbursements to recipients (expenditures) by an amount less than one percent of prior year drawdowns. The excess cash during this period was not returned to ED within seven days. Explanation of Agreement/Disagreement: Management concurs with the finding and has implemented additional controls within the drawdown process that includes a secondary review and approval of the amount and timing of each drawdown. Officials Responsible for Ensuring Corrective Action: Karen Smith, Assistant Vice President for Administration and Finance and Controller Planned Completion for Corrective Action: Excess cash was no longer on hand as of June 30, 2024. Corrective internal controls have been implemented as of October 1, 2024 to prevent further instances of noncompliance. Plan to Monitor Completion of Corrective Action: Management has implemented controls within the drawdown process that includes a secondary review and approval of the amount and timing of each drawdown. This will ensure that limits are not exceeded and, if there are instances that require a return of funds, provide oversight to ensure the timely return of those funds.
The Financial Aid (FA) department is taking additional steps to determine the amount of Federal Direct Loans a student is eligible to receive based on their academic classification, ensuring the loan amounts align with the annual limits set forth by the U.S. Department of Education, which are contin...
The Financial Aid (FA) department is taking additional steps to determine the amount of Federal Direct Loans a student is eligible to receive based on their academic classification, ensuring the loan amounts align with the annual limits set forth by the U.S. Department of Education, which are contingent on the student's academic progress and dependency status. Monitoring will take place by FA to review student loans prior to disbursement to ensure awards are following Department of Education guidelines. Completion date: This process has been implemented with the start of the Fall 2024 semester.
The Financial Aid (FA) department is verifying the cost of attendance (COA) by crossreferencing the student's enrollment status, residency status, and any special circumstances before any financial aid is disbursed. FA is also monitoring changes in a student's enrollment status, housing arrangements...
The Financial Aid (FA) department is verifying the cost of attendance (COA) by crossreferencing the student's enrollment status, residency status, and any special circumstances before any financial aid is disbursed. FA is also monitoring changes in a student's enrollment status, housing arrangements, awarding or other factors that could affect their COA and running an "Over Award Report" from Campus Cafe throughout the semester. Completion Date: This process has been implemented with the start of the Fall 2024 semester.
View Audit 327576 Questioned Costs: $1
MANAGEMENT’S CORRECTIVE ACTION PLAN CHICAGO THEOLOGICAL SEMINARY For The Year Ended June 30, 2024 Finding 2024-005 Enrollment Reporting Federal Agency: U.S. Department of Education Program Name: Student Financial Assistance Cluster Assistance Listing #: 84.268 Questioned Cost...
MANAGEMENT’S CORRECTIVE ACTION PLAN CHICAGO THEOLOGICAL SEMINARY For The Year Ended June 30, 2024 Finding 2024-005 Enrollment Reporting Federal Agency: U.S. Department of Education Program Name: Student Financial Assistance Cluster Assistance Listing #: 84.268 Questioned Costs: None Corrective Action: We agree with the auditor’s comments, and actions stated in the recommendation. The Seminary will strengthen its review process of data in NSLDS to ensure enrollment effective dates and program enrollment information is accurate for each student. Contact Person: Michele Carr, Controller Completion Date: September 30, 2024
MANAGEMENT’S CORRECTIVE ACTION PLAN CHICAGO THEOLOGICAL SEMINARY For The Year Ended June 30, 2024 Finding 2024-004 Disbursements To or On Behalf of Students Federal Agency: U.S. Department of Education Program Name: Student Financial Assistance Cluster Assistance Listing #: 84...
MANAGEMENT’S CORRECTIVE ACTION PLAN CHICAGO THEOLOGICAL SEMINARY For The Year Ended June 30, 2024 Finding 2024-004 Disbursements To or On Behalf of Students Federal Agency: U.S. Department of Education Program Name: Student Financial Assistance Cluster Assistance Listing #: 84.268 Questioned Costs: None Corrective Action: We agree with the auditor’s comments, and actions stated in the recommendation. The Seminary will formalize the process of notifying students via email regarding their financial aid disbursements. The email will contain the anticipated date and amount of the disbursement, the right to cancel all or a portion of the loan and the procedures and time by which the student must notify the organization that he or she wishes to cancel the loan disbursement. This notification will go out no earlier than 30 days before, and no later than 30 days after, crediting the student’s ledger account. Contact Person: Michele Carr, Controller Completion Date: September 17, 2024
MANAGEMENT’S CORRECTIVE ACTION PLAN CHICAGO THEOLOGICAL SEMINARY For The Year Ended June 30, 2024 Finding 2024-003 Return of Title IV Funds Federal Agency: U.S. Department of Education Program Name: Student Financial Assistance Cluster Assistance Listing #: 84.268 Questioned ...
MANAGEMENT’S CORRECTIVE ACTION PLAN CHICAGO THEOLOGICAL SEMINARY For The Year Ended June 30, 2024 Finding 2024-003 Return of Title IV Funds Federal Agency: U.S. Department of Education Program Name: Student Financial Assistance Cluster Assistance Listing #: 84.268 Questioned Costs: None Corrective Action: We agree with the auditor’s comments, and actions stated in the recommendation. The Seminary will use the appropriate Return of Title IV Aid Worksheet found in the Federal Student Aid Handbook to ensure the calculations are accurate and percentages rounded to three decimal places. Contact Person: Michele Carr, Controller Completion Date: September 18, 2024
MANAGEMENT’S CORRECTIVE ACTION PLAN CHICAGO THEOLOGICAL SEMINARY For The Year Ended June 30, 2024 Finding 2024-002 Gramm-Leach-Bliley Act-Student Information Security Federal Agency: U.S. Department of Education Program Name: Student Financial Assistance Cluster Assistance List...
MANAGEMENT’S CORRECTIVE ACTION PLAN CHICAGO THEOLOGICAL SEMINARY For The Year Ended June 30, 2024 Finding 2024-002 Gramm-Leach-Bliley Act-Student Information Security Federal Agency: U.S. Department of Education Program Name: Student Financial Assistance Cluster Assistance Listing #: 84.268 Questioned Costs: None Corrective Action: We agree with the auditor’s comments, and actions stated in the recommendation. The Seminary has updated its information security program to include the timeline for disposing of customer information securely and anticipating and evaluating changes to the information security network. Contact Person: Darnell Payne, Director of Information Technology Completion Date: September 30, 2024
MANAGEMENT’S CORRECTIVE ACTION PLAN CHICAGO THEOLOGICAL SEMINARY For The Year Ended June 30, 2024 Finding 2024-001 Verification Federal Agency: U.S. Department of Education Program Name: Student Financial Assistance Cluster Assistance Listing #: 84.268 Questioned Costs: None ...
MANAGEMENT’S CORRECTIVE ACTION PLAN CHICAGO THEOLOGICAL SEMINARY For The Year Ended June 30, 2024 Finding 2024-001 Verification Federal Agency: U.S. Department of Education Program Name: Student Financial Assistance Cluster Assistance Listing #: 84.268 Questioned Costs: None Corrective Action: We agree with the auditor’s comments, and actions stated in the recommendation. The Seminary will be amending its Policies and Procedures to incorporate required language to be in compliance. Furthermore, the Seminary has hired a consultant with 15 years of experience managing Federal Awards. In partnership with the consultant, the Seminary will implement additional controls to ensure application of new policies and procedures. Contact Person: Michele Carr, Controller Anticipated Completion Date: October 31, 2024
Department of Agriculture Federal Financial Assistance Listing #10.766 Communities Facilities Loans and Grants Finding Summary: There was no documented independent review of the monthly reserve fund account reconciliations as compared to the required minimum balance. Responsible Individuals: Teres...
Department of Agriculture Federal Financial Assistance Listing #10.766 Communities Facilities Loans and Grants Finding Summary: There was no documented independent review of the monthly reserve fund account reconciliations as compared to the required minimum balance. Responsible Individuals: Teresa Mallett, Chief Financial Officer Corrective Action Plan: The Board of Directors will be given an update at each board meeting with the balance in the reserve account with the required minimum balance covenant requirement. This notification will be documented in the board minutes. Anticipated Completion Date: September 24, 2024
Recommendation: We recommend the University review the R2T4 requirements and implement procedures to ensure the R2T4 calculations are using the correct payment periods and are completed accurately. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Act...
Recommendation: We recommend the University review the R2T4 requirements and implement procedures to ensure the R2T4 calculations are using the correct payment periods and are completed accurately. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The staff responsible for R2T4 calculations have changed. The staff currently completing these calculations have gone through training and a new tool has been provided, a quality control (QC) spreadsheet. This spreadsheet will be used to double-check payment period dates, used in the system calculation, to ensure ensure it is consistently pulling accurate data and is reviewed weekly. Name(s) of the contact person(s) responsible for corrective action: Brenda Clark Planned completion date for corrective action plan: December 2024
NSLDS Reporting Recommendation: We recommend the Institution review its reporting procedures to ensure that students’ program begin dates and program enrollment effective dates are accurately reported to NSLDS as required by regulations. Explanation of disagreement with audit finding: There is no d...
NSLDS Reporting Recommendation: We recommend the Institution review its reporting procedures to ensure that students’ program begin dates and program enrollment effective dates are accurately reported to NSLDS as required by regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The policy regarding program start dates has been changed and training has occurred to inform the community of the change in processes; data accuracy is consistently monitored by the Registrar’s Office. Name(s) of the contact person(s) responsible for corrective action: Kelsea Gonzalez Planned completion date for corrective action plan: Older program start dates for separated students have been updated with the conclusion of the corrective action plan from 2022-23, ending on 6/30/24, which overlapped with the 2023-24 audit.
View Audit 327479 Questioned Costs: $1
Documentation of Reconciliations Recommendation: We recommend the University explore options to make the year-to-date reconciliations and documentation of student Pell and Direct Loans more efficient. Planned Corrective Action: The Executive Director of Financial Aid and the Assistant Director of Co...
Documentation of Reconciliations Recommendation: We recommend the University explore options to make the year-to-date reconciliations and documentation of student Pell and Direct Loans more efficient. Planned Corrective Action: The Executive Director of Financial Aid and the Assistant Director of Compliance & Reporting have provided in-house training to all pertinent financial aid staff on monthly reconciliation procedures. Progress has been made importing the monthly Pell SAS file to WBU’s financial aid system, PowerFAIDS. Work will continue on importing the Direct Loan SAS file into PowerFAIDS. Person Responsible for Corrective Action Plan: Robert Hamilton, Executive Director of Financial Aid and Brooke Tyler, Assistant Director of Compliance & Reporting Anticipated Date of Completion: December 15, 2024.
2024-002 Return of Title IV (R2T4) Calculations Recommendation: We recommend the University continue to provide additional training for counselors performing R2T4 calculations. Planned Corrective Action: The Executive Director of Financial Aid and the Assistant Director of Compliance & Reporting wil...
2024-002 Return of Title IV (R2T4) Calculations Recommendation: We recommend the University continue to provide additional training for counselors performing R2T4 calculations. Planned Corrective Action: The Executive Director of Financial Aid and the Assistant Director of Compliance & Reporting will provide regular in-house R2T4 training specific to WBU for all financial aid staff. All financial aid staff responsible for R2T4 will be required to complete pertinent training provided by FSA and purchased through NASFAA. Person Responsible for Corrective Action Plan: Robert Hamilton, Executive Director of Financial Aid and Brooke Tyler, Assistant Director of Compliance & Reporting Anticipated Date of Completion: December 15, 2024.
Incorrect Enrollment Reporting to National Student Loan Data System (NSLDS) Recommendation: We recommend the University work with the third-party to determine why the data is not transferring correctly to NSLDS. We further recommend the University complete spot checks of enrollment statuses to NSLDS...
Incorrect Enrollment Reporting to National Student Loan Data System (NSLDS) Recommendation: We recommend the University work with the third-party to determine why the data is not transferring correctly to NSLDS. We further recommend the University complete spot checks of enrollment statuses to NSLDS, particularly for those students who withdrew. Planned Corrective Action: An internal SSRS report for official and unofficial withdrawals which accurately reflects withdrawn students remains available to the WBU offices of Financial Aid and the Registrar for verification as part of the planned corrective action. The custom NSC reporting tool(s) will continue to be updated to make sure the correct combination of fields and corresponding data sources are reported as accurately as possible. WBU will continue to work with NSC to mitigate issues related to data not transferring correctly between NSC and NSLDS. § A field-by-field analysis plus any needed corrections to the queries will be performed. • By default, term “W” withdrawals are reconsidered by the updated tool each time a report is generated for NSC. • Some date fields have been corrected that were previously misunderstood by the custom tool’s historical authors. • Post-submission error corrections by registrar staff via NSC’s website are spot-checked by Information Technology when requested. • If certain data issues cannot be resolved satisfactorily via NSC alone, then corrective measures via NSLDS directly may be considered. • The PowerCampus 9.1.2 baseline product’s NSC reporting tool was determined to be insufficient for timely and accurate reporting to NSC with WBU’s current data on several counts. WBU has upgraded the PowerCampus system to version 9.2.3 and will continue to work towards a solution for the baseline reporting tool with the upgraded system. • Some of the recurring data updates needed before running the PC baseline tool, are still being run periodically as a source data benefit for the custom tool. Person Responsible for Corrective Action Plan: Cagan Cummings, Chief Information Officer Anticipated Date of Completion: Ongoing
Title: Student Financial Assistance Cluster – Assistance Listing No. Various Recommendation: We recommend reviewing the components of the enrollment roster file to ensure the correct effective date is reported correctly for both the "Campus Level" and "Program Level". Explanation of disagreement wi...
Title: Student Financial Assistance Cluster – Assistance Listing No. Various Recommendation: We recommend reviewing the components of the enrollment roster file to ensure the correct effective date is reported correctly for both the "Campus Level" and "Program Level". Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: We have confirmed that both Undergraduate and Graduate processes for enrollment reporting are aligned, we reviewed the processes, and provided updated training to all employees who enter dates in our record-keeping system. We have a plan in place to provide updated and timely training for any new employees responsible for NSLDS reporting data. Name(s) of the contact person(s) responsible for corrective action: Dwight R Berreth Planned completion date for corrective action plan. August 1, 2024
We recognize that the incorrect enrollment status was reported to the National Student Clearinghouse for reporting to NSLDS for a graduate. We have reviewed and confirmed the process to assign the correct enrollment status for students who have graduated. In addition, we have submitted files to th...
We recognize that the incorrect enrollment status was reported to the National Student Clearinghouse for reporting to NSLDS for a graduate. We have reviewed and confirmed the process to assign the correct enrollment status for students who have graduated. In addition, we have submitted files to the Clearinghouse for our graduated students to ensure that their correct status is reported to NSLDS. To ensure accuracy moving forward, our Registrar will review a random sampling of our enrollment reporting through the National Student Clearinghouse throughout the semester and after degrees have been confirmed for each semester.
Finding No. 2024-002 ...
Finding No. 2024-002 Recommendation: The College should develop a Title IV monitoring system to ensure timely return of funds. Management Response: The College concurs with the finding. College Corrective Plan: The Office of Financial Aid has met with the Bursars Office to develop a multi-pronged approach to track withdrawal of studens and the return of Title IV funds. The office will add to the Withdrawal Process currently implemented in WorkDay to include a confirmation funds were returned. In addition to the update in the WorkDay process, a return deadline will be stored and monitored in PowerFAIDS as a scheduled task for the Associate Director and Director of Financial Aid, to insure funds are returned and confirmed prior to thirty days of the determined withdrawal. We believe this delay in the return of funds to be an isolated issue. But the additional notification and tasks will insure that it does not happen in the future.
MANAGEMENT RESPONSE AND CORRECTIVE ACTION PLAN U.S. Department of Education Audit period: July 1, 2023 – June 30, 2024 The findings from the schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. FINDINGS—FE...
MANAGEMENT RESPONSE AND CORRECTIVE ACTION PLAN U.S. Department of Education Audit period: July 1, 2023 – June 30, 2024 The findings from the schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. FINDINGS—FEDERAL AWARD PROGRAMS AUDITS U.S. Department of Education 2024-01: Special Tests and Provisions – NSLDS Enrollment Reporting Student Financial Aid Cluster – Assistance Listing No. 84.063, 84.268 Condition: During testing of the enrollment status reporting, we noted that the incorrect enrollment status and effective date was included in NSLDS. Recommendation: The institution should evaluate their procedures and policies related to reporting status changes and effective dates to NSLDS and enhance as deemed necessary to ensure that accurate information is reported to NSLDS. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The college has reviewed and updated procedures to ensure that graduation and enrollment files are submitted in the necessary sequence to reflect the appropriate enrollment status and effective dates. Name(s) of the contact person(s) responsible for corrective action: Nanci A. Beier, Registrar Planned completion date for corrective action plan: Completed
October 31, 2024 Corrective Action Plan To whom it may concern: This letter includes the corrective action plan in response to the audit finding from the Single Audit for the 2023-2024 award year. Audit Finding 2024-001: For students who did not return from an approved leave of absence or tho...
October 31, 2024 Corrective Action Plan To whom it may concern: This letter includes the corrective action plan in response to the audit finding from the Single Audit for the 2023-2024 award year. Audit Finding 2024-001: For students who did not return from an approved leave of absence or those that took a leave of absence that did not meet the requirements of an approved leave of absence, predominantly being leaves of absences in excess of 180 days in any 12-month period, Art Center did not consistently report to the NSLDS the effective date of the withdrawal as the date the student began the leave of absence. Management Response: ArtCenter management acknowledges that some incorrect Enrollment Reporting data were transmitted through the National Student Clearinghouse (“NSC”) to the National Student Loan Data System (“NSLDS”). However, this error was not due to any insufficiencies in ArtCenter’s policies, but rather, was due to a technical misunderstanding regarding which data fields are extracted from Colleague for NSC reporting. More specifically, if a student takes a second Leave of Absence (“LOA”), it had been ArtCenter’s practice to record the student’s actual last date of attendance in the “Last Date of Attendance” field on the Student Hiatus Summary screen in Colleague, but the file that NSC requires schools to use to extract reporting data does not pull data from this field, and as a result, the resulting reported information was inaccurate. Corrective Action Plan: To remediate this finding and avoid future inaccuracies in Enrollment Reporting, we have adjusted our procedures to ensure the appropriate withdrawal date is submitted to NSC for transmission to NSLDS, in alignment with NSLDS Enrollment Reporting definitions and expectations. Please let us know if you have any additional questions. Sincerely, Kaitlin Wallace Executive Director, Financial Aid Art Center College of Design 1700 Lida St. Pasadena, CA 91103 626.396.2214
Common Origination and Disbursement (COD) Reporting) Planned Corrective Action: The employee in place handling student accounts was trained on COD and Disbursement, she did well in the fall. When it was discovered that she was not continuing with the processes, she disclosed she was struggling with ...
Common Origination and Disbursement (COD) Reporting) Planned Corrective Action: The employee in place handling student accounts was trained on COD and Disbursement, she did well in the fall. When it was discovered that she was not continuing with the processes, she disclosed she was struggling with physical and emotional issues. This caused her to forget some of her training and also, she did not notify anyone she needed assistance. When the retired Director of Student Accounts was brought in, she uncovered the fact that funds were not being monitored monthly and funds not being posted to student accounts in a timely manner. This employee was let go from this position at LPU. Consultants, former Director of Student Accounts and new Associate VP have stepped in and worked together to be sure funds were reconciled. LPU has always had a monthly reconciliation plan, and the former Director of Student Accounts is working with the Associate VP to ensure the monthly reconciliation and posting of aid to students' accounts are being processed when funds are received. Person Responsible for Corrective Action Plan: Amber Burnett, Associate Vice President of Enrollment Services Anticipated Date of Completion: 6/30/2024
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