Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): C. Cash Management - Institutions are permitted to draw down Title IV funds prior to disbursing funds to eligible students and parents. The institution’s request must not exceed the amount immediately needed to disburse funds to students or parents. A disbursement of funds occurs on the date an institution credits a student’s account or pays a student or parent directly with either student financial aid funds or institutional funds. The institution must make the disbursements as soon as administratively feasible, but no later than 3 business days following the receipt of funds. Any amounts not disbursed by the end of the third business day are considered to be excess cash and generally are required to be promptly returned to the U.S. Department of Education (the “ED”) (34 CFR section 668.166(a)(1)). Excess cash includes any funds received from the ED that are deposited or transferred to the institution’s Federal account as a result of an award adjustment, cancellation, or recovery. However, an excess cash balance is allowed and considered tolerable if that balance: (1) is less than one percent of its prior-year drawdowns; and (2) is eliminated within the next 7 calendar days (34 CFR sections 668.166(a) and (b)).
Condition: Various instances were identified during the year in which funds drawn were held in excess of the allowable time frame.
Cause: Administrative oversight with respect to Cash Management compliance requirements.
Effect or Potential Effect: The University was not in compliance with Cash Management compliance requirements.
Questioned Costs: None.
Context: During our testing, we identified 2 instances of cash held in excess of allowable time frames for the Federal Supplemental Educational Opportunity Grant (“FSEOG”) Program. Additionally, we identified 2 instances of cash held in excess of allowable time frames for the Federal Work Study (“FWS”) Program.
Identification of Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend the University enhance its procedures over the cash management process to ensure that excess cash is returned timely, in accordance with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The FWS Program instances were the result of a minor type error on the federal draw reconciliation worksheet. To prevent a similar error in the future, the Business Office has modified its draw recordkeeping process to require the employees that record or approve the draw journal entry also review the draw worksheet for accuracy and correct if needed. The FSEOG Program instances resulted from reversals of student awards in fiscal year 2024 for the fiscal year 2023. The Business Office routinely monitors the general ledger for award transactions, however, reversals of student aid awarded in a prior fiscal year can be offset by current year activity and missed. The Financial Aid Office will be responsible to notify the Business Office when they initiate prior award transactions. In addition to the weekly monitoring of the related general ledger accounts, the Business Office will also generate financial aid award reporting and monitor for changes.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): C. Cash Management - Institutions are permitted to draw down Title IV funds prior to disbursing funds to eligible students and parents. The institution’s request must not exceed the amount immediately needed to disburse funds to students or parents. A disbursement of funds occurs on the date an institution credits a student’s account or pays a student or parent directly with either student financial aid funds or institutional funds. The institution must make the disbursements as soon as administratively feasible, but no later than 3 business days following the receipt of funds. Any amounts not disbursed by the end of the third business day are considered to be excess cash and generally are required to be promptly returned to the U.S. Department of Education (the “ED”) (34 CFR section 668.166(a)(1)). Excess cash includes any funds received from the ED that are deposited or transferred to the institution’s Federal account as a result of an award adjustment, cancellation, or recovery. However, an excess cash balance is allowed and considered tolerable if that balance: (1) is less than one percent of its prior-year drawdowns; and (2) is eliminated within the next 7 calendar days (34 CFR sections 668.166(a) and (b)).
Condition: Various instances were identified during the year in which funds drawn were held in excess of the allowable time frame.
Cause: Administrative oversight with respect to Cash Management compliance requirements.
Effect or Potential Effect: The University was not in compliance with Cash Management compliance requirements.
Questioned Costs: None.
Context: During our testing, we identified 2 instances of cash held in excess of allowable time frames for the Federal Supplemental Educational Opportunity Grant (“FSEOG”) Program. Additionally, we identified 2 instances of cash held in excess of allowable time frames for the Federal Work Study (“FWS”) Program.
Identification of Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend the University enhance its procedures over the cash management process to ensure that excess cash is returned timely, in accordance with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The FWS Program instances were the result of a minor type error on the federal draw reconciliation worksheet. To prevent a similar error in the future, the Business Office has modified its draw recordkeeping process to require the employees that record or approve the draw journal entry also review the draw worksheet for accuracy and correct if needed. The FSEOG Program instances resulted from reversals of student awards in fiscal year 2024 for the fiscal year 2023. The Business Office routinely monitors the general ledger for award transactions, however, reversals of student aid awarded in a prior fiscal year can be offset by current year activity and missed. The Financial Aid Office will be responsible to notify the Business Office when they initiate prior award transactions. In addition to the weekly monitoring of the related general ledger accounts, the Business Office will also generate financial aid award reporting and monitor for changes.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033), Federal Pell Grant Program (ALN: 84.063), Federal Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): E. Eligibility – Calculation of Benefits – Awards must be coordinated among the various programs and with other federal and nonfederal aid (need and non-need based aid) to ensure that total aid is not awarded in excess of the student’s financial need or cost of attendance (“COA”) (34 CFR 668.42, FWS, and FSEOG, 34 CFR 673.5 and 673.6; Direct Loan, 34 CFR 685.301). For Title IV programs, the COA is generally the sum of the following: tuition and fees; an allowance for books, supplies, transportation, and miscellaneous personal expenses; an allowance for room and board; when applicable, allowances for costs for dependent care; costs associated with study abroad and cooperative education; costs related to disabilities; and fees charged for student loans.
E. Eligibility – Federal Pell Grant (Assistance Listing 84.063) – Each year, based on the maximum Pell Grant established by Congress, the ED provides to institutions Payment and Disbursement Schedules for determining Pell awards. The Payment Schedule provides the maximum scheduled award a student would receive for a full academic year as a full-time student based on their expected family contribution (“EFC”) and COA. The Disbursement Schedules are used to determine annual awards for full time, three-quarter time, half-time, and less-than-half-time students. The steps to determine Pell awards are as follows: (a) Determine the student’s enrollment status, (b) calculate the cost of attendance, (c) determine the annual award, (d) determine the payment period, (e) calculate the payment for the payment periods, and (f) disburse funds at prescribed times.
E. Eligibility – Federal Supplemental Educational Opportunity Grant (Assistance Listing 84.007) - The FSEOG program provides grants to eligible undergraduate students who have not previously earned a bachelor’s or first professional degree. Priority is given to Pell Grant recipients who have the lowest expected family contributions. The institution decides the amount of the grant, which can be up to $4,000 but not less than $100, for an academic year (34 CFR 676.10 and 676.20).
Condition: For certain students identified through our testing, the University did not properly calculate the student’s COA. Additionally, for certain students, the University improperly calculated the student’s Pell award. Furthermore, for certain students, the University awarded and disbursed FSEOG funds in excess of the annual maximum. Finally, the University did not give priority to Federal Pell Grant recipients when awarding and disbursing FSEOG funds.
Cause: Administrative oversight and lack of sufficient internal controls with respect to Title IV aid award eligibility.
Effect or Potential Effect: The University is not in compliance with aid awarding criteria under the eligibility requirements. Failure to properly determine students’ COAs, calculate eligible award amounts, and properly award aid in-line with the required guidelines could result in improper disbursements of Title IV funds.
Questioned Costs: Below reporting threshold.
Context: We noted the following exceptions: For 4 of 25 students selected for testing, the University did not properly calculate the student’s COA. For 1 of 25 students selected for testing, the University did not properly calculate the student’s Pell award.
For 1 of 25 students selected for testing, the University disbursed FSEOG funds in excess of the annual maximum grant allowed. 11 students disbursed FSEOG funds during the year were improperly given priority over Federal Pell Grant recipients.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as Finding 2022-001 in the prior year schedule of findings and questioned costs.
Recommendation: We recommend the University enhance its policies, procedures, and internal controls to ensure that Title IV aid is properly calculated, awarded, and disbursed, consistent with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The University will transition from a manual awarding process to an automated process. The Financial Aid office was awarding this manually which led to mistakes when ISIR data changed or other awards were added or removed. FSEOG funds were used to assist students to pay off balances allowing them to register for the next semester. During the 2023 and 2024 fiscal years the Financial Aid office experienced several staffing changes including the termination of the Financial Aid Director. In March 2023, a consultant firm was engaged to assist with the 2024 fiscal year. The Financial Aid office will review all 2023-2024 FSEOG awards to ensure that student aid is calculated, awarded and
disbursed correctly. The Financial Aid office will run a Fund Management Report to obtain a list of all students who were awarded FSEOG and compare that to the Pell Fund Management Report. This will ensure that all students who received FSEOG funds were also awarded Pell. The Financial Aid office will then review the amounts of the FSEOG awards to make sure no one was awarded more than the maximum threshold. The Financial Aid office will review the COA calculation for each student awarded FSEOG to verify that it was calculated correctly.
For 2024-2025 the Financial Aid office has modified the packaging rules to automate the packaging of FSEOG which will eliminate any manual changes to the award. This should ensure that only students eligible for the award receive it and the amount is correct. The Financial Aid office has also modified the setup of their Student Information System for 2024-2025 so that the COA will be automatically calculated which should eliminate the need for any manual calculating of COA and eliminate improperly calculated COAs.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033), Federal Pell Grant Program (ALN: 84.063), Federal Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): E. Eligibility – Calculation of Benefits – Awards must be coordinated among the various programs and with other federal and nonfederal aid (need and non-need based aid) to ensure that total aid is not awarded in excess of the student’s financial need or cost of attendance (“COA”) (34 CFR 668.42, FWS, and FSEOG, 34 CFR 673.5 and 673.6; Direct Loan, 34 CFR 685.301). For Title IV programs, the COA is generally the sum of the following: tuition and fees; an allowance for books, supplies, transportation, and miscellaneous personal expenses; an allowance for room and board; when applicable, allowances for costs for dependent care; costs associated with study abroad and cooperative education; costs related to disabilities; and fees charged for student loans.
E. Eligibility – Federal Pell Grant (Assistance Listing 84.063) – Each year, based on the maximum Pell Grant established by Congress, the ED provides to institutions Payment and Disbursement Schedules for determining Pell awards. The Payment Schedule provides the maximum scheduled award a student would receive for a full academic year as a full-time student based on their expected family contribution (“EFC”) and COA. The Disbursement Schedules are used to determine annual awards for full time, three-quarter time, half-time, and less-than-half-time students. The steps to determine Pell awards are as follows: (a) Determine the student’s enrollment status, (b) calculate the cost of attendance, (c) determine the annual award, (d) determine the payment period, (e) calculate the payment for the payment periods, and (f) disburse funds at prescribed times.
E. Eligibility – Federal Supplemental Educational Opportunity Grant (Assistance Listing 84.007) - The FSEOG program provides grants to eligible undergraduate students who have not previously earned a bachelor’s or first professional degree. Priority is given to Pell Grant recipients who have the lowest expected family contributions. The institution decides the amount of the grant, which can be up to $4,000 but not less than $100, for an academic year (34 CFR 676.10 and 676.20).
Condition: For certain students identified through our testing, the University did not properly calculate the student’s COA. Additionally, for certain students, the University improperly calculated the student’s Pell award. Furthermore, for certain students, the University awarded and disbursed FSEOG funds in excess of the annual maximum. Finally, the University did not give priority to Federal Pell Grant recipients when awarding and disbursing FSEOG funds.
Cause: Administrative oversight and lack of sufficient internal controls with respect to Title IV aid award eligibility.
Effect or Potential Effect: The University is not in compliance with aid awarding criteria under the eligibility requirements. Failure to properly determine students’ COAs, calculate eligible award amounts, and properly award aid in-line with the required guidelines could result in improper disbursements of Title IV funds.
Questioned Costs: Below reporting threshold.
Context: We noted the following exceptions: For 4 of 25 students selected for testing, the University did not properly calculate the student’s COA. For 1 of 25 students selected for testing, the University did not properly calculate the student’s Pell award.
For 1 of 25 students selected for testing, the University disbursed FSEOG funds in excess of the annual maximum grant allowed. 11 students disbursed FSEOG funds during the year were improperly given priority over Federal Pell Grant recipients.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as Finding 2022-001 in the prior year schedule of findings and questioned costs.
Recommendation: We recommend the University enhance its policies, procedures, and internal controls to ensure that Title IV aid is properly calculated, awarded, and disbursed, consistent with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The University will transition from a manual awarding process to an automated process. The Financial Aid office was awarding this manually which led to mistakes when ISIR data changed or other awards were added or removed. FSEOG funds were used to assist students to pay off balances allowing them to register for the next semester. During the 2023 and 2024 fiscal years the Financial Aid office experienced several staffing changes including the termination of the Financial Aid Director. In March 2023, a consultant firm was engaged to assist with the 2024 fiscal year. The Financial Aid office will review all 2023-2024 FSEOG awards to ensure that student aid is calculated, awarded and
disbursed correctly. The Financial Aid office will run a Fund Management Report to obtain a list of all students who were awarded FSEOG and compare that to the Pell Fund Management Report. This will ensure that all students who received FSEOG funds were also awarded Pell. The Financial Aid office will then review the amounts of the FSEOG awards to make sure no one was awarded more than the maximum threshold. The Financial Aid office will review the COA calculation for each student awarded FSEOG to verify that it was calculated correctly.
For 2024-2025 the Financial Aid office has modified the packaging rules to automate the packaging of FSEOG which will eliminate any manual changes to the award. This should ensure that only students eligible for the award receive it and the amount is correct. The Financial Aid office has also modified the setup of their Student Information System for 2024-2025 so that the COA will be automatically calculated which should eliminate the need for any manual calculating of COA and eliminate improperly calculated COAs.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033), Federal Pell Grant Program (ALN: 84.063), Federal Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): E. Eligibility – Calculation of Benefits – Awards must be coordinated among the various programs and with other federal and nonfederal aid (need and non-need based aid) to ensure that total aid is not awarded in excess of the student’s financial need or cost of attendance (“COA”) (34 CFR 668.42, FWS, and FSEOG, 34 CFR 673.5 and 673.6; Direct Loan, 34 CFR 685.301). For Title IV programs, the COA is generally the sum of the following: tuition and fees; an allowance for books, supplies, transportation, and miscellaneous personal expenses; an allowance for room and board; when applicable, allowances for costs for dependent care; costs associated with study abroad and cooperative education; costs related to disabilities; and fees charged for student loans.
E. Eligibility – Federal Pell Grant (Assistance Listing 84.063) – Each year, based on the maximum Pell Grant established by Congress, the ED provides to institutions Payment and Disbursement Schedules for determining Pell awards. The Payment Schedule provides the maximum scheduled award a student would receive for a full academic year as a full-time student based on their expected family contribution (“EFC”) and COA. The Disbursement Schedules are used to determine annual awards for full time, three-quarter time, half-time, and less-than-half-time students. The steps to determine Pell awards are as follows: (a) Determine the student’s enrollment status, (b) calculate the cost of attendance, (c) determine the annual award, (d) determine the payment period, (e) calculate the payment for the payment periods, and (f) disburse funds at prescribed times.
E. Eligibility – Federal Supplemental Educational Opportunity Grant (Assistance Listing 84.007) - The FSEOG program provides grants to eligible undergraduate students who have not previously earned a bachelor’s or first professional degree. Priority is given to Pell Grant recipients who have the lowest expected family contributions. The institution decides the amount of the grant, which can be up to $4,000 but not less than $100, for an academic year (34 CFR 676.10 and 676.20).
Condition: For certain students identified through our testing, the University did not properly calculate the student’s COA. Additionally, for certain students, the University improperly calculated the student’s Pell award. Furthermore, for certain students, the University awarded and disbursed FSEOG funds in excess of the annual maximum. Finally, the University did not give priority to Federal Pell Grant recipients when awarding and disbursing FSEOG funds.
Cause: Administrative oversight and lack of sufficient internal controls with respect to Title IV aid award eligibility.
Effect or Potential Effect: The University is not in compliance with aid awarding criteria under the eligibility requirements. Failure to properly determine students’ COAs, calculate eligible award amounts, and properly award aid in-line with the required guidelines could result in improper disbursements of Title IV funds.
Questioned Costs: Below reporting threshold.
Context: We noted the following exceptions: For 4 of 25 students selected for testing, the University did not properly calculate the student’s COA. For 1 of 25 students selected for testing, the University did not properly calculate the student’s Pell award.
For 1 of 25 students selected for testing, the University disbursed FSEOG funds in excess of the annual maximum grant allowed. 11 students disbursed FSEOG funds during the year were improperly given priority over Federal Pell Grant recipients.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as Finding 2022-001 in the prior year schedule of findings and questioned costs.
Recommendation: We recommend the University enhance its policies, procedures, and internal controls to ensure that Title IV aid is properly calculated, awarded, and disbursed, consistent with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The University will transition from a manual awarding process to an automated process. The Financial Aid office was awarding this manually which led to mistakes when ISIR data changed or other awards were added or removed. FSEOG funds were used to assist students to pay off balances allowing them to register for the next semester. During the 2023 and 2024 fiscal years the Financial Aid office experienced several staffing changes including the termination of the Financial Aid Director. In March 2023, a consultant firm was engaged to assist with the 2024 fiscal year. The Financial Aid office will review all 2023-2024 FSEOG awards to ensure that student aid is calculated, awarded and
disbursed correctly. The Financial Aid office will run a Fund Management Report to obtain a list of all students who were awarded FSEOG and compare that to the Pell Fund Management Report. This will ensure that all students who received FSEOG funds were also awarded Pell. The Financial Aid office will then review the amounts of the FSEOG awards to make sure no one was awarded more than the maximum threshold. The Financial Aid office will review the COA calculation for each student awarded FSEOG to verify that it was calculated correctly.
For 2024-2025 the Financial Aid office has modified the packaging rules to automate the packaging of FSEOG which will eliminate any manual changes to the award. This should ensure that only students eligible for the award receive it and the amount is correct. The Financial Aid office has also modified the setup of their Student Information System for 2024-2025 so that the COA will be automatically calculated which should eliminate the need for any manual calculating of COA and eliminate improperly calculated COAs.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033), Federal Pell Grant Program (ALN: 84.063), Federal Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): E. Eligibility – Calculation of Benefits – Awards must be coordinated among the various programs and with other federal and nonfederal aid (need and non-need based aid) to ensure that total aid is not awarded in excess of the student’s financial need or cost of attendance (“COA”) (34 CFR 668.42, FWS, and FSEOG, 34 CFR 673.5 and 673.6; Direct Loan, 34 CFR 685.301). For Title IV programs, the COA is generally the sum of the following: tuition and fees; an allowance for books, supplies, transportation, and miscellaneous personal expenses; an allowance for room and board; when applicable, allowances for costs for dependent care; costs associated with study abroad and cooperative education; costs related to disabilities; and fees charged for student loans.
E. Eligibility – Federal Pell Grant (Assistance Listing 84.063) – Each year, based on the maximum Pell Grant established by Congress, the ED provides to institutions Payment and Disbursement Schedules for determining Pell awards. The Payment Schedule provides the maximum scheduled award a student would receive for a full academic year as a full-time student based on their expected family contribution (“EFC”) and COA. The Disbursement Schedules are used to determine annual awards for full time, three-quarter time, half-time, and less-than-half-time students. The steps to determine Pell awards are as follows: (a) Determine the student’s enrollment status, (b) calculate the cost of attendance, (c) determine the annual award, (d) determine the payment period, (e) calculate the payment for the payment periods, and (f) disburse funds at prescribed times.
E. Eligibility – Federal Supplemental Educational Opportunity Grant (Assistance Listing 84.007) - The FSEOG program provides grants to eligible undergraduate students who have not previously earned a bachelor’s or first professional degree. Priority is given to Pell Grant recipients who have the lowest expected family contributions. The institution decides the amount of the grant, which can be up to $4,000 but not less than $100, for an academic year (34 CFR 676.10 and 676.20).
Condition: For certain students identified through our testing, the University did not properly calculate the student’s COA. Additionally, for certain students, the University improperly calculated the student’s Pell award. Furthermore, for certain students, the University awarded and disbursed FSEOG funds in excess of the annual maximum. Finally, the University did not give priority to Federal Pell Grant recipients when awarding and disbursing FSEOG funds.
Cause: Administrative oversight and lack of sufficient internal controls with respect to Title IV aid award eligibility.
Effect or Potential Effect: The University is not in compliance with aid awarding criteria under the eligibility requirements. Failure to properly determine students’ COAs, calculate eligible award amounts, and properly award aid in-line with the required guidelines could result in improper disbursements of Title IV funds.
Questioned Costs: Below reporting threshold.
Context: We noted the following exceptions: For 4 of 25 students selected for testing, the University did not properly calculate the student’s COA. For 1 of 25 students selected for testing, the University did not properly calculate the student’s Pell award.
For 1 of 25 students selected for testing, the University disbursed FSEOG funds in excess of the annual maximum grant allowed. 11 students disbursed FSEOG funds during the year were improperly given priority over Federal Pell Grant recipients.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as Finding 2022-001 in the prior year schedule of findings and questioned costs.
Recommendation: We recommend the University enhance its policies, procedures, and internal controls to ensure that Title IV aid is properly calculated, awarded, and disbursed, consistent with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The University will transition from a manual awarding process to an automated process. The Financial Aid office was awarding this manually which led to mistakes when ISIR data changed or other awards were added or removed. FSEOG funds were used to assist students to pay off balances allowing them to register for the next semester. During the 2023 and 2024 fiscal years the Financial Aid office experienced several staffing changes including the termination of the Financial Aid Director. In March 2023, a consultant firm was engaged to assist with the 2024 fiscal year. The Financial Aid office will review all 2023-2024 FSEOG awards to ensure that student aid is calculated, awarded and
disbursed correctly. The Financial Aid office will run a Fund Management Report to obtain a list of all students who were awarded FSEOG and compare that to the Pell Fund Management Report. This will ensure that all students who received FSEOG funds were also awarded Pell. The Financial Aid office will then review the amounts of the FSEOG awards to make sure no one was awarded more than the maximum threshold. The Financial Aid office will review the COA calculation for each student awarded FSEOG to verify that it was calculated correctly.
For 2024-2025 the Financial Aid office has modified the packaging rules to automate the packaging of FSEOG which will eliminate any manual changes to the award. This should ensure that only students eligible for the award receive it and the amount is correct. The Financial Aid office has also modified the setup of their Student Information System for 2024-2025 so that the COA will be automatically calculated which should eliminate the need for any manual calculating of COA and eliminate improperly calculated COAs.
Federal Program Information: Federal Pell Grant Program (ALN: 84.063) and Federal Direct
Loan Program (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
L. Reporting – Financial Reporting – Federal regulations
require the University to submit origination and disbursement
records for students to the Common Origination and
Disbursement (“COD”) system. Items considered key in
student origination records, if applicable, are: Social Security
number, award amount, enrollment date, verification status
code (when the applicate is selected for verification),
transaction number, COA, and the “Academic Start Date” and
“Academic End Date”. Institutions must also submit
disbursement records to the COD for students no earlier than
7 calendar days prior to the disbursement date, and no later
than 15 calendar days after the institution makes a
disbursement.
Condition: For certain students identified through our testing, errors
were identified in key items reported to the COD in student
origination records. Additionally, the University failed to
report disbursement records for certain students within the
required timeframe.
Cause: Administrative oversight with respect to accurate reporting
of federal award information.
Effect or Potential Effect: The University was not in compliance with COD reporting
requirements.
Questioned Costs: None.
Context: We noted the following exceptions:
For 5 of 25 students selected for origination record
testing, the student’s COA was inaccurately reported
within the COD system.
For 1 of 25 students selected for origination record
testing, the “Academic Start Date” was inaccurately
reported.
For 2 of 25 students selected for disbursement record
testing, the University waited more than 15 days after
making a disbursement of funds to report the required
disbursement information.
Identification as a Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend that the University enhance its procedures to
ensure origination and disbursement records are reported
accurately and timely to the COD for Federal Direct Loan
Program and Federal Pell Grant Program recipients, in
accordance with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
The University will transition from a manual to an automated
review process. The COA data that was inputted at the
beginning of the award year did not match all budget
components causing inaccuracies. The Financial Aid office
was adjusting the budget components of the COA manually,
which resulted in miscalculations. When these calculations
were performed COD might not have been updated and
therefore the COA could be inaccurately reported. During the
2023 and 2024 fiscal years the Financial Aid office
experienced several staffing changes. The Financial Aid office
will review all student COA calculations to ensure that the
COA used for originating and disbursing funds is correct. The
Financial Aid office will set up automatic processing of key
reports to identify rejected origination records. The Financial
Aid office will set up the Direct Loan COD Reject Report
(DCRR) and the Pell COD Reject Report (PCRR) to run Sunday
night and be available Monday morning to be reviewed by the
Financial Aid Advisors. The Financial Aid office will make the
necessary corrections and update by the end of the week. The
Financial Aid office will run Batch FA Transmittal Register
(FATR) to confirm that all anticipated awards have passed all
rules and are ready to transmit. Those that don’t pass will be
reviewed and students will be contacted for
updated/corrected information. COD records will be
exported nightly through an automated process to ensure all
deadlines are met and that we are not exceeding the 15
calendar day limit.
The Financial Aid office has also modified the setup of their
Student Information System for 2024-2025 so that the COA
will be automatically calculated which will eliminate the
need for any manual calculations of COA. This automated
process should eliminate improperly calculated COAs.
Federal Program Information: Federal Pell Grant Program (ALN: 84.063) and Federal Direct
Loan Program (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
L. Reporting – Financial Reporting – Federal regulations
require the University to submit origination and disbursement
records for students to the Common Origination and
Disbursement (“COD”) system. Items considered key in
student origination records, if applicable, are: Social Security
number, award amount, enrollment date, verification status
code (when the applicate is selected for verification),
transaction number, COA, and the “Academic Start Date” and
“Academic End Date”. Institutions must also submit
disbursement records to the COD for students no earlier than
7 calendar days prior to the disbursement date, and no later
than 15 calendar days after the institution makes a
disbursement.
Condition: For certain students identified through our testing, errors
were identified in key items reported to the COD in student
origination records. Additionally, the University failed to
report disbursement records for certain students within the
required timeframe.
Cause: Administrative oversight with respect to accurate reporting
of federal award information.
Effect or Potential Effect: The University was not in compliance with COD reporting
requirements.
Questioned Costs: None.
Context: We noted the following exceptions:
For 5 of 25 students selected for origination record
testing, the student’s COA was inaccurately reported
within the COD system.
For 1 of 25 students selected for origination record
testing, the “Academic Start Date” was inaccurately
reported.
For 2 of 25 students selected for disbursement record
testing, the University waited more than 15 days after
making a disbursement of funds to report the required
disbursement information.
Identification as a Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend that the University enhance its procedures to
ensure origination and disbursement records are reported
accurately and timely to the COD for Federal Direct Loan
Program and Federal Pell Grant Program recipients, in
accordance with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
The University will transition from a manual to an automated
review process. The COA data that was inputted at the
beginning of the award year did not match all budget
components causing inaccuracies. The Financial Aid office
was adjusting the budget components of the COA manually,
which resulted in miscalculations. When these calculations
were performed COD might not have been updated and
therefore the COA could be inaccurately reported. During the
2023 and 2024 fiscal years the Financial Aid office
experienced several staffing changes. The Financial Aid office
will review all student COA calculations to ensure that the
COA used for originating and disbursing funds is correct. The
Financial Aid office will set up automatic processing of key
reports to identify rejected origination records. The Financial
Aid office will set up the Direct Loan COD Reject Report
(DCRR) and the Pell COD Reject Report (PCRR) to run Sunday
night and be available Monday morning to be reviewed by the
Financial Aid Advisors. The Financial Aid office will make the
necessary corrections and update by the end of the week. The
Financial Aid office will run Batch FA Transmittal Register
(FATR) to confirm that all anticipated awards have passed all
rules and are ready to transmit. Those that don’t pass will be
reviewed and students will be contacted for
updated/corrected information. COD records will be
exported nightly through an automated process to ensure all
deadlines are met and that we are not exceeding the 15
calendar day limit.
The Financial Aid office has also modified the setup of their
Student Information System for 2024-2025 so that the COA
will be automatically calculated which will eliminate the
need for any manual calculations of COA. This automated
process should eliminate improperly calculated COAs.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007) and Federal Work-Study Program (ALN: 84.033)
Criteria or Specific Requirement
(Including Statutory, Regulatory
or Other Citation):
L. Reporting – Special Reporting – The Fiscal Operations
Report and Application to Participate (“FISAP”) is an
electronic report submitted annually to receive funds for the
campus-based programs. The institution uses the Fiscal
Operations Report portion to report its expenditures in the
previous award year and the Application to Participate
portion to apply for the following year. Key line items
containing critical information include: Part I, Identifying
Information, Certification, and Warning; Part II, Application
to Participate (selected sections); Part III, Fiscal Operations
Report, Part IV, Fiscal Operations Report Federal
Supplemental Educational Opportunity Grant Program; Part
V, Fiscal Operations Report Federal Work-Study Program; and
Part VI, Program Summary for Award Year. The FISAP must be
submitted each year by the deadline established by the ED.
Condition: The University was unable to provide supporting
documentation for certain key line items of the submitted
FISAP.
Cause: Administrative oversight with respect to FISAP reporting.
Effect or Potential Effect: The University is not in compliance with FISAP reporting
requirements. Failure to report accurate records of
expenditures for the previous award year could impact future
availability of Title IV aid.
Questioned Costs: None.
Context: The University was unable to reproduce the reports used to
prepare Part VI, Section A of the FISAP.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-002 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies and
procedures to ensure that reports used to prepare the annual
FISAP are retained, in accordance with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
After running the FISAP required reports in Colleague, the
Financial Aid office will be required to save the reports so
they are available to be used as supporting documents. This
past year after the data was collected and the reports ran in
Colleague the reports were not saved to the network drive
and were lost. The reports cannot be recreated at a later
date.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007) and Federal Work-Study Program (ALN: 84.033)
Criteria or Specific Requirement
(Including Statutory, Regulatory
or Other Citation):
L. Reporting – Special Reporting – The Fiscal Operations
Report and Application to Participate (“FISAP”) is an
electronic report submitted annually to receive funds for the
campus-based programs. The institution uses the Fiscal
Operations Report portion to report its expenditures in the
previous award year and the Application to Participate
portion to apply for the following year. Key line items
containing critical information include: Part I, Identifying
Information, Certification, and Warning; Part II, Application
to Participate (selected sections); Part III, Fiscal Operations
Report, Part IV, Fiscal Operations Report Federal
Supplemental Educational Opportunity Grant Program; Part
V, Fiscal Operations Report Federal Work-Study Program; and
Part VI, Program Summary for Award Year. The FISAP must be
submitted each year by the deadline established by the ED.
Condition: The University was unable to provide supporting
documentation for certain key line items of the submitted
FISAP.
Cause: Administrative oversight with respect to FISAP reporting.
Effect or Potential Effect: The University is not in compliance with FISAP reporting
requirements. Failure to report accurate records of
expenditures for the previous award year could impact future
availability of Title IV aid.
Questioned Costs: None.
Context: The University was unable to reproduce the reports used to
prepare Part VI, Section A of the FISAP.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-002 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies and
procedures to ensure that reports used to prepare the annual
FISAP are retained, in accordance with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
After running the FISAP required reports in Colleague, the
Financial Aid office will be required to save the reports so
they are available to be used as supporting documents. This
past year after the data was collected and the reports ran in
Colleague the reports were not saved to the network drive
and were lost. The reports cannot be recreated at a later
date.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Work-Study Program (ALN: 84.033), Federal
Pell Grant Program (ALN: 84.063), Federal Direct Student
Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Verification - An institution
shall require an applicant selected for verification to submit
acceptable documentation that will verify or update the
following information used to determine the applicant's EFC:
adjusted gross income, U.S. income tax paid, aggregate
number of family members in the household, number of
family members in the household who are enrolled in as at
least half-time students in postsecondary educational
institutions if that number is greater than one and untaxed
income subject to U.S. income tax reporting requirements in
the base year which is included on the tax return form,
excluding information contained on schedules appended to
such forms. Untaxed income and benefits include: Social
Security benefits if the institution has reason to believe that
those benefits were received and were not reported or were
not correctly reported; child support if the institution has
reason to believe child support was received; U.S. income tax
deductions for a payment made to an individual retirement
account or Keough account; interest on tax-free bond; foreign
income excluded from U.S. income taxation if the institution
has reason to believe that foreign income was received; and
all other untaxed income subject to U.S. income tax reporting
requirements in the base year included on the tax return
form, excluding information contained on schedules
appended to such forms. (34 CFR section 668.56).
Condition: For certain students selected for verification, the information
required to be verified did not match the underlying
supporting documentation.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to verification procedures.
Effect: Federal awards were not disbursed in accordance with federal
regulations, and the University was not in compliance with
verification compliance requirements.
Questioned Costs: Sampled questioned costs: $3,645; total questioned costs:
indeterminable.
Context: For 4 of 25 students selected for verification testing, the
University did not perform appropriate verification
procedures.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-003 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies,
procedures and internal controls to ensure that the
appropriate verification procedures are performed for all
students who are selected for verification unless excluded by
the federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
During the 2023 and 2024 fiscal years, the Financial Aid office
experienced several staffing changes, including the
termination of the Financial Aid Director. The newly hired
staff did not receive the proper training to perform their roles
effectively. This led to errors in verifying certain data when
performing verification. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be completed. In March 2023, a consultant firm was engaged
to assist with the 2024 fiscal year.
The Financial Aid office will implement a Quality Assurance
two-step verification process. The financial aid advisor will
work with the student to gather necessary documents and
perform the original verification. The Associate Director of
Financial Aid will review these verifications and update them
in Colleague to be transmitted to COD for corrections if
needed.
The Financial Aid office will run a report to identify all
students selected for verification for 2023-2024 and review
them for accuracy. If any corrections are needed they will be
updated and awards will be adjusted as needed.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Work-Study Program (ALN: 84.033), Federal
Pell Grant Program (ALN: 84.063), Federal Direct Student
Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Verification - An institution
shall require an applicant selected for verification to submit
acceptable documentation that will verify or update the
following information used to determine the applicant's EFC:
adjusted gross income, U.S. income tax paid, aggregate
number of family members in the household, number of
family members in the household who are enrolled in as at
least half-time students in postsecondary educational
institutions if that number is greater than one and untaxed
income subject to U.S. income tax reporting requirements in
the base year which is included on the tax return form,
excluding information contained on schedules appended to
such forms. Untaxed income and benefits include: Social
Security benefits if the institution has reason to believe that
those benefits were received and were not reported or were
not correctly reported; child support if the institution has
reason to believe child support was received; U.S. income tax
deductions for a payment made to an individual retirement
account or Keough account; interest on tax-free bond; foreign
income excluded from U.S. income taxation if the institution
has reason to believe that foreign income was received; and
all other untaxed income subject to U.S. income tax reporting
requirements in the base year included on the tax return
form, excluding information contained on schedules
appended to such forms. (34 CFR section 668.56).
Condition: For certain students selected for verification, the information
required to be verified did not match the underlying
supporting documentation.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to verification procedures.
Effect: Federal awards were not disbursed in accordance with federal
regulations, and the University was not in compliance with
verification compliance requirements.
Questioned Costs: Sampled questioned costs: $3,645; total questioned costs:
indeterminable.
Context: For 4 of 25 students selected for verification testing, the
University did not perform appropriate verification
procedures.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-003 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies,
procedures and internal controls to ensure that the
appropriate verification procedures are performed for all
students who are selected for verification unless excluded by
the federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
During the 2023 and 2024 fiscal years, the Financial Aid office
experienced several staffing changes, including the
termination of the Financial Aid Director. The newly hired
staff did not receive the proper training to perform their roles
effectively. This led to errors in verifying certain data when
performing verification. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be completed. In March 2023, a consultant firm was engaged
to assist with the 2024 fiscal year.
The Financial Aid office will implement a Quality Assurance
two-step verification process. The financial aid advisor will
work with the student to gather necessary documents and
perform the original verification. The Associate Director of
Financial Aid will review these verifications and update them
in Colleague to be transmitted to COD for corrections if
needed.
The Financial Aid office will run a report to identify all
students selected for verification for 2023-2024 and review
them for accuracy. If any corrections are needed they will be
updated and awards will be adjusted as needed.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Work-Study Program (ALN: 84.033), Federal
Pell Grant Program (ALN: 84.063), Federal Direct Student
Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Verification - An institution
shall require an applicant selected for verification to submit
acceptable documentation that will verify or update the
following information used to determine the applicant's EFC:
adjusted gross income, U.S. income tax paid, aggregate
number of family members in the household, number of
family members in the household who are enrolled in as at
least half-time students in postsecondary educational
institutions if that number is greater than one and untaxed
income subject to U.S. income tax reporting requirements in
the base year which is included on the tax return form,
excluding information contained on schedules appended to
such forms. Untaxed income and benefits include: Social
Security benefits if the institution has reason to believe that
those benefits were received and were not reported or were
not correctly reported; child support if the institution has
reason to believe child support was received; U.S. income tax
deductions for a payment made to an individual retirement
account or Keough account; interest on tax-free bond; foreign
income excluded from U.S. income taxation if the institution
has reason to believe that foreign income was received; and
all other untaxed income subject to U.S. income tax reporting
requirements in the base year included on the tax return
form, excluding information contained on schedules
appended to such forms. (34 CFR section 668.56).
Condition: For certain students selected for verification, the information
required to be verified did not match the underlying
supporting documentation.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to verification procedures.
Effect: Federal awards were not disbursed in accordance with federal
regulations, and the University was not in compliance with
verification compliance requirements.
Questioned Costs: Sampled questioned costs: $3,645; total questioned costs:
indeterminable.
Context: For 4 of 25 students selected for verification testing, the
University did not perform appropriate verification
procedures.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-003 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies,
procedures and internal controls to ensure that the
appropriate verification procedures are performed for all
students who are selected for verification unless excluded by
the federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
During the 2023 and 2024 fiscal years, the Financial Aid office
experienced several staffing changes, including the
termination of the Financial Aid Director. The newly hired
staff did not receive the proper training to perform their roles
effectively. This led to errors in verifying certain data when
performing verification. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be completed. In March 2023, a consultant firm was engaged
to assist with the 2024 fiscal year.
The Financial Aid office will implement a Quality Assurance
two-step verification process. The financial aid advisor will
work with the student to gather necessary documents and
perform the original verification. The Associate Director of
Financial Aid will review these verifications and update them
in Colleague to be transmitted to COD for corrections if
needed.
The Financial Aid office will run a report to identify all
students selected for verification for 2023-2024 and review
them for accuracy. If any corrections are needed they will be
updated and awards will be adjusted as needed.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Work-Study Program (ALN: 84.033), Federal
Pell Grant Program (ALN: 84.063), Federal Direct Student
Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Verification - An institution
shall require an applicant selected for verification to submit
acceptable documentation that will verify or update the
following information used to determine the applicant's EFC:
adjusted gross income, U.S. income tax paid, aggregate
number of family members in the household, number of
family members in the household who are enrolled in as at
least half-time students in postsecondary educational
institutions if that number is greater than one and untaxed
income subject to U.S. income tax reporting requirements in
the base year which is included on the tax return form,
excluding information contained on schedules appended to
such forms. Untaxed income and benefits include: Social
Security benefits if the institution has reason to believe that
those benefits were received and were not reported or were
not correctly reported; child support if the institution has
reason to believe child support was received; U.S. income tax
deductions for a payment made to an individual retirement
account or Keough account; interest on tax-free bond; foreign
income excluded from U.S. income taxation if the institution
has reason to believe that foreign income was received; and
all other untaxed income subject to U.S. income tax reporting
requirements in the base year included on the tax return
form, excluding information contained on schedules
appended to such forms. (34 CFR section 668.56).
Condition: For certain students selected for verification, the information
required to be verified did not match the underlying
supporting documentation.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to verification procedures.
Effect: Federal awards were not disbursed in accordance with federal
regulations, and the University was not in compliance with
verification compliance requirements.
Questioned Costs: Sampled questioned costs: $3,645; total questioned costs:
indeterminable.
Context: For 4 of 25 students selected for verification testing, the
University did not perform appropriate verification
procedures.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-003 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies,
procedures and internal controls to ensure that the
appropriate verification procedures are performed for all
students who are selected for verification unless excluded by
the federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
During the 2023 and 2024 fiscal years, the Financial Aid office
experienced several staffing changes, including the
termination of the Financial Aid Director. The newly hired
staff did not receive the proper training to perform their roles
effectively. This led to errors in verifying certain data when
performing verification. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be completed. In March 2023, a consultant firm was engaged
to assist with the 2024 fiscal year.
The Financial Aid office will implement a Quality Assurance
two-step verification process. The financial aid advisor will
work with the student to gather necessary documents and
perform the original verification. The Associate Director of
Financial Aid will review these verifications and update them
in Colleague to be transmitted to COD for corrections if
needed.
The Financial Aid office will run a report to identify all
students selected for verification for 2023-2024 and review
them for accuracy. If any corrections are needed they will be
updated and awards will be adjusted as needed.
Federal Program Information: Federal Work-Study Program (ALN: 84.033)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Disbursements To or On
Behalf of Students – Federal Work Study – Before an
institution makes an initial disbursement of FWS
compensation to a student for an award period, the
institution must notify the student of the amount of funds the
student is authorized to earn, and how and when the FWS
compensation will be paid (34 CFR 675.16(a)(3)). The
institution must also establish and maintain program and
fiscal records that include a certification by the student’s
supervisor, an official of the institution or off-campus agency,
that each student has worked and earned the amount being
paid. The certification must include or be supported by, for
students paid on an hourly basis, a time record showing the
hours each student worked in clock time sequence, or the
total hours worked per day (34 CFR 675.19(b)(2)(i)).
Condition: For certain students selected for testing, the University was
unable to support that students were notified of the terms of
their award prior to disbursing FWS compensation.
Cause: Administrative oversight with respect to FWS compensation.
Effect: Students were not properly notified of the terms and
conditions of their FWS compensation in accordance with
federal regulations.
Questioned Costs: None.
Context: For 4 of 13 students selected for testing, the University was
unable to provide documentation supporting that students
were properly notified of the terms and conditions of their
FWS compensation.
Identification of Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend the University enhance its procedures over
FWS compensation to ensure that students are properly
notified of the terms of their compensation.
Views of Responsible Officials and Planned Corrective Actions:
In an effort to maximize the utilization of student aid, current
student workers were reviewed for FWS eligibility. Those
students identified were awarded the FWS funds without
being notified though they did indicate they were interested
in FWS funds. The Financial Aid Office and Human Resources
will collaborate to ensure that work study students are not
allowed to start work until they have followed proper hiring
procedures within the PeopleAdmin system. The Financial Aid
office is also modifying the way this award will be offered in
2024-2025. The Financial Aid office will add this award to the
automated process when students are first packaged. At that
time, they will need to accept or decline the offer. From
acceptance, the student will be prompted to complete a
short training video on acquiring a University job. Upon
completion of the video the students will be provided an
automated link to the PeopleAdmin system where they will
have access to the open jobs on campus. The Financial Aid
office will receive an automated confirmation from the
PeopleAdmin system that all necessary documents and
training have been completed. The Financial Aid office will
assign an individual to oversee this process.
Federal Program Information: Federal Direct Student Loan Program (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Disbursements To or On
Behalf of Students – Loan Disbursement Notification - Federal
regulations (34 CFR section 668.165 (a)(6)(i)) require that the
institution notify the student, or parent, in writing of (1) the
date and amount of the disbursement; (2) the student’s right,
or parent’s right, to cancel all or a portion of that loan or
loan disbursement and have the loan proceeds returned to
the holder of that loan or the TEACH Grant payments returned
to the ED; and (3) the procedure and time by which the
student or parent must notify the institution that he or she
wishes to cancel the loan, TEACH Grant, or TEACH Grant
disbursement. Institutions that implement an affirmative
confirmation process (as described in 34 CFR section 668.165
(a)(6)(i)) must make this notification to the student or parent
no earlier than 30 days before, and no later than 30 days
after, crediting the student’s account at the institution with
Direct Loan or TEACH Grants. The Federal Student Aid
Handbook further clarifies that in general, there are two
types of notifications a school must provide: (1) a general
notification to parent Direct PLUS borrowers and all students
receiving Federal Student Aid (“FSA”) funds, and (2) a notice
when FSA loan funds or TEACH Grant funds are credited to a
student’s account.
Condition: Certain borrowers did not receive a loan disbursement
notification, or the University was unable to provide a copy
of the loan disbursement notification sent to the student.
Cause: Administrative oversight with respect to loan disbursement
notifications.
Effect: Students and/or parents were not properly notified of loan
disbursements and/or their right to cancel/decline loan
awards.
Questioned Costs: None.
Context: For 2 of 40 students selected for testing, the University was
unable to provide documentation supporting appropriate loan
disbursement notification.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-004 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its procedures over
loan disbursement notifications to ensure that such
notifications are sent to student and/or parent borrowers
within the required timeframe.
Views of Responsible Officials and
Planned Corrective Actions:
The Financial Aid office made several staffing changes in
2022-2023. The loan coordinator left the institution. Newly
hired staff were not properly trained, resulting in the failure
to carry out loan notification as required. The VP of
Enrollment created a process, implemented in the Spring of
2023, that automated the student loan disbursement
notifications with-in the required 30 days of student accounts
transmitting their loans.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Pell Grant Program (ALN: 84.063), Federal
Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Tests and Provisions – Return of Title IV Funds: The
amount of earned Title IV grant or loan assistance is
calculated by determining the percentage of Title IV grant or
loan assistance that has been earned by the student and
applying that percentage to the total amount of Title IV grant
or loan assistance that was or could have been disbursed to
the student for the payment period or period of enrollment
as of the student’s withdrawal date. A student earns 100
percent if his or her withdrawal date is after the completion
of 60 percent of (1) the calendar days in the payment period
or period of enrollment for a program measured in credit
hours, or (2) the clock hours scheduled to be completed for
the payment period or period of enrollment for a program
measured in clock hours (34 CFR 668.22(e)(2)). Otherwise,
the percentage earned by the student is equal to the
percentage (60 percent or less) of the payment period or
period of enrollment that was completed as of the student’s
withdrawal date. The percentage of Title IV grant or loan
assistance that has not been earned by the student is the
complement of one of these calculations. Standard termbased
institutions must always use the payment period as the
basis for the determination.
The unearned amount of Title IV assistance to be returned is
calculated by subtracting the amount of Title IV assistance
earned by the student from the amount of Title IV aid that
was disbursed to the student as of the date of the institution’s
determination that the student withdrew (34 CFR 668.22(e)).
Condition:
The University did not properly calculate the amounts to be
returned to the ED. Additionally, the University was unable
to provide evidence of approval from the borrower prior to
making a post-withdrawal disbursement of loan funds.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to return of Title IV fund calculations
and post-withdrawal disbursements.
Effect: The University was not in compliance with the return of Title
IV funds requirements.
Questioned Costs: Sampled questioned costs: $12,572; total questioned costs:
indeterminable.
Context: For 3 of 5 students selected for testing, the University did not
properly calculate the amount of Title IV aid to be returned
to the ED. Additionally, funds due for return were either not
returned or were not returned timely for 3 of 5 students.
For 1 of 5 students selected for testing, the University did not
retain documentation of the student’s or parent’s approval
obtained prior to making a post-withdrawal disbursement of
loan funds.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-005 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its procedures and
internal controls over the return of Title IV fund calculations
to ensure that returns of funds are calculated accurately, and
that adequate records are maintained to support proper
procedures for post-withdrawal disbursements.
Views of Responsible Officials and
Planned Corrective Actions:
The Financial Aid office made several staffing changes in
2022-2023. The newly hired staff did not receive the proper
training to perform their roles effectively. This led to errors
identifying and calculating the unearned amount of Title IV
assistance to be returned. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be fully completed. New leadership, in collaboration with the
Office of Information Technology, has developed an
automated weekly report confirming student withdrawal
dates. The report is scheduled to be emailed to Financial Aid
office every Friday. The Financial Aid Director reviews the
report and identifies Title IV recipients. The return of title IV
funds calculation would be performed for those students. Any
funds required to be disbursed or returned would then be
processed.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Pell Grant Program (ALN: 84.063), Federal
Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Tests and Provisions – Return of Title IV Funds: The
amount of earned Title IV grant or loan assistance is
calculated by determining the percentage of Title IV grant or
loan assistance that has been earned by the student and
applying that percentage to the total amount of Title IV grant
or loan assistance that was or could have been disbursed to
the student for the payment period or period of enrollment
as of the student’s withdrawal date. A student earns 100
percent if his or her withdrawal date is after the completion
of 60 percent of (1) the calendar days in the payment period
or period of enrollment for a program measured in credit
hours, or (2) the clock hours scheduled to be completed for
the payment period or period of enrollment for a program
measured in clock hours (34 CFR 668.22(e)(2)). Otherwise,
the percentage earned by the student is equal to the
percentage (60 percent or less) of the payment period or
period of enrollment that was completed as of the student’s
withdrawal date. The percentage of Title IV grant or loan
assistance that has not been earned by the student is the
complement of one of these calculations. Standard termbased
institutions must always use the payment period as the
basis for the determination.
The unearned amount of Title IV assistance to be returned is
calculated by subtracting the amount of Title IV assistance
earned by the student from the amount of Title IV aid that
was disbursed to the student as of the date of the institution’s
determination that the student withdrew (34 CFR 668.22(e)).
Condition:
The University did not properly calculate the amounts to be
returned to the ED. Additionally, the University was unable
to provide evidence of approval from the borrower prior to
making a post-withdrawal disbursement of loan funds.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to return of Title IV fund calculations
and post-withdrawal disbursements.
Effect: The University was not in compliance with the return of Title
IV funds requirements.
Questioned Costs: Sampled questioned costs: $12,572; total questioned costs:
indeterminable.
Context: For 3 of 5 students selected for testing, the University did not
properly calculate the amount of Title IV aid to be returned
to the ED. Additionally, funds due for return were either not
returned or were not returned timely for 3 of 5 students.
For 1 of 5 students selected for testing, the University did not
retain documentation of the student’s or parent’s approval
obtained prior to making a post-withdrawal disbursement of
loan funds.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-005 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its procedures and
internal controls over the return of Title IV fund calculations
to ensure that returns of funds are calculated accurately, and
that adequate records are maintained to support proper
procedures for post-withdrawal disbursements.
Views of Responsible Officials and
Planned Corrective Actions:
The Financial Aid office made several staffing changes in
2022-2023. The newly hired staff did not receive the proper
training to perform their roles effectively. This led to errors
identifying and calculating the unearned amount of Title IV
assistance to be returned. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be fully completed. New leadership, in collaboration with the
Office of Information Technology, has developed an
automated weekly report confirming student withdrawal
dates. The report is scheduled to be emailed to Financial Aid
office every Friday. The Financial Aid Director reviews the
report and identifies Title IV recipients. The return of title IV
funds calculation would be performed for those students. Any
funds required to be disbursed or returned would then be
processed.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Pell Grant Program (ALN: 84.063), Federal
Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Tests and Provisions – Return of Title IV Funds: The
amount of earned Title IV grant or loan assistance is
calculated by determining the percentage of Title IV grant or
loan assistance that has been earned by the student and
applying that percentage to the total amount of Title IV grant
or loan assistance that was or could have been disbursed to
the student for the payment period or period of enrollment
as of the student’s withdrawal date. A student earns 100
percent if his or her withdrawal date is after the completion
of 60 percent of (1) the calendar days in the payment period
or period of enrollment for a program measured in credit
hours, or (2) the clock hours scheduled to be completed for
the payment period or period of enrollment for a program
measured in clock hours (34 CFR 668.22(e)(2)). Otherwise,
the percentage earned by the student is equal to the
percentage (60 percent or less) of the payment period or
period of enrollment that was completed as of the student’s
withdrawal date. The percentage of Title IV grant or loan
assistance that has not been earned by the student is the
complement of one of these calculations. Standard termbased
institutions must always use the payment period as the
basis for the determination.
The unearned amount of Title IV assistance to be returned is
calculated by subtracting the amount of Title IV assistance
earned by the student from the amount of Title IV aid that
was disbursed to the student as of the date of the institution’s
determination that the student withdrew (34 CFR 668.22(e)).
Condition:
The University did not properly calculate the amounts to be
returned to the ED. Additionally, the University was unable
to provide evidence of approval from the borrower prior to
making a post-withdrawal disbursement of loan funds.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to return of Title IV fund calculations
and post-withdrawal disbursements.
Effect: The University was not in compliance with the return of Title
IV funds requirements.
Questioned Costs: Sampled questioned costs: $12,572; total questioned costs:
indeterminable.
Context: For 3 of 5 students selected for testing, the University did not
properly calculate the amount of Title IV aid to be returned
to the ED. Additionally, funds due for return were either not
returned or were not returned timely for 3 of 5 students.
For 1 of 5 students selected for testing, the University did not
retain documentation of the student’s or parent’s approval
obtained prior to making a post-withdrawal disbursement of
loan funds.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-005 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its procedures and
internal controls over the return of Title IV fund calculations
to ensure that returns of funds are calculated accurately, and
that adequate records are maintained to support proper
procedures for post-withdrawal disbursements.
Views of Responsible Officials and
Planned Corrective Actions:
The Financial Aid office made several staffing changes in
2022-2023. The newly hired staff did not receive the proper
training to perform their roles effectively. This led to errors
identifying and calculating the unearned amount of Title IV
assistance to be returned. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be fully completed. New leadership, in collaboration with the
Office of Information Technology, has developed an
automated weekly report confirming student withdrawal
dates. The report is scheduled to be emailed to Financial Aid
office every Friday. The Financial Aid Director reviews the
report and identifies Title IV recipients. The return of title IV
funds calculation would be performed for those students. Any
funds required to be disbursed or returned would then be
processed.
Federal Program Information: Federal Pell Grant Program (ALN: 84.063), Federal Direct
Student Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory
or Other Citation):
N. Special Tests and Provisions - Enrollment Reporting: The
University is required to update students’ statuses on the
National Student Loans Data System (“NSLDS”) website if they
graduate, withdraw or have an increase/decrease in
attendance level during the year within 60 days of the date
the University becomes aware of the change in enrollment
status. There are two categories of enrollment information:
“Campus Level” and “Program Level,” both of which need to
be reported accurately and have separate record types.
Institutions are responsible for accurately reporting the
significant data elements under the Campus-Level Record and
Program-Level Record that ED considers high risk.
Additionally, institutions are responsible for timely reporting,
whether they report directly or via a third-party servicer. As
with any school/servicer arrangement for the administration
of the Title IV programs, if the school uses a third party to
meet the NSLDS enrollment reporting requirements, it is the
school that must ensure that enrollment information is
submitted timely, accurately, and completely.
Per the Federal Student Aid Handbook, schools are required
to certify enrollment for all students who are included on
their roster file scheduled at least every two months, and
within 15 days of the date that NSLDS sends a roster file to
the school or its third-party servicer. Any errors identified
and returned by NSLDS in an Error/Acknowledgement file
should be corrected and resubmitted within 10 days.
Condition: The University did not accurately report certain significant
data elements to the NSLDS website for certain students who
graduated, withdrew, or had an increase/decrease in
attendance level during the year. Additionally, the
University’s fiscal year SCHER1 report included multiple
instances in which error records were not corrected within
the required timeframe.
Cause: Administrative oversight with respect to enrollment reporting
compliance requirements.
Effect or Potential Effect: The University is not in compliance with enrollment reporting
compliance requirements. Failure to promptly report
accurate and timely changes in enrollment status may
adversely impact the repayment status for student loan
borrowers.
Questioned Costs: None.
Context: We noted the following exceptions as a result of our
procedures:
For 3 of 25 students sampled whose status changed
during the year, the University failed to accurately
report all significant data elements under the
Program-Level Record in a timely notification to the
NSLDS website.
For 4 of 5 Error Reports tested, error records identified
in the Error/Acknowledgment files were not corrected
within the required timeframe.
Identification of Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend that the University properly follow its policies
and procedures over enrollment reporting to ensure that all
status changes are submitted to the NSLDS website within the
required timeframe and that error records are corrected and
submitted timely, consistent with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
The University Registrar will develop a plan to ensure
appropriate cross-training, position backup, and a system of
proper checks and balances to improve quality control and
continuity in executing core functions in the Registrar's
Office. Enrollment reporting is a critical function that will be
prioritized in the implementation of the referenced plan.
Federal Program Information: Federal Pell Grant Program (ALN: 84.063), Federal Direct
Student Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory
or Other Citation):
N. Special Tests and Provisions - Enrollment Reporting: The
University is required to update students’ statuses on the
National Student Loans Data System (“NSLDS”) website if they
graduate, withdraw or have an increase/decrease in
attendance level during the year within 60 days of the date
the University becomes aware of the change in enrollment
status. There are two categories of enrollment information:
“Campus Level” and “Program Level,” both of which need to
be reported accurately and have separate record types.
Institutions are responsible for accurately reporting the
significant data elements under the Campus-Level Record and
Program-Level Record that ED considers high risk.
Additionally, institutions are responsible for timely reporting,
whether they report directly or via a third-party servicer. As
with any school/servicer arrangement for the administration
of the Title IV programs, if the school uses a third party to
meet the NSLDS enrollment reporting requirements, it is the
school that must ensure that enrollment information is
submitted timely, accurately, and completely.
Per the Federal Student Aid Handbook, schools are required
to certify enrollment for all students who are included on
their roster file scheduled at least every two months, and
within 15 days of the date that NSLDS sends a roster file to
the school or its third-party servicer. Any errors identified
and returned by NSLDS in an Error/Acknowledgement file
should be corrected and resubmitted within 10 days.
Condition: The University did not accurately report certain significant
data elements to the NSLDS website for certain students who
graduated, withdrew, or had an increase/decrease in
attendance level during the year. Additionally, the
University’s fiscal year SCHER1 report included multiple
instances in which error records were not corrected within
the required timeframe.
Cause: Administrative oversight with respect to enrollment reporting
compliance requirements.
Effect or Potential Effect: The University is not in compliance with enrollment reporting
compliance requirements. Failure to promptly report
accurate and timely changes in enrollment status may
adversely impact the repayment status for student loan
borrowers.
Questioned Costs: None.
Context: We noted the following exceptions as a result of our
procedures:
For 3 of 25 students sampled whose status changed
during the year, the University failed to accurately
report all significant data elements under the
Program-Level Record in a timely notification to the
NSLDS website.
For 4 of 5 Error Reports tested, error records identified
in the Error/Acknowledgment files were not corrected
within the required timeframe.
Identification of Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend that the University properly follow its policies
and procedures over enrollment reporting to ensure that all
status changes are submitted to the NSLDS website within the
required timeframe and that error records are corrected and
submitted timely, consistent with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
The University Registrar will develop a plan to ensure
appropriate cross-training, position backup, and a system of
proper checks and balances to improve quality control and
continuity in executing core functions in the Registrar's
Office. Enrollment reporting is a critical function that will be
prioritized in the implementation of the referenced plan.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): C. Cash Management - Institutions are permitted to draw down Title IV funds prior to disbursing funds to eligible students and parents. The institution’s request must not exceed the amount immediately needed to disburse funds to students or parents. A disbursement of funds occurs on the date an institution credits a student’s account or pays a student or parent directly with either student financial aid funds or institutional funds. The institution must make the disbursements as soon as administratively feasible, but no later than 3 business days following the receipt of funds. Any amounts not disbursed by the end of the third business day are considered to be excess cash and generally are required to be promptly returned to the U.S. Department of Education (the “ED”) (34 CFR section 668.166(a)(1)). Excess cash includes any funds received from the ED that are deposited or transferred to the institution’s Federal account as a result of an award adjustment, cancellation, or recovery. However, an excess cash balance is allowed and considered tolerable if that balance: (1) is less than one percent of its prior-year drawdowns; and (2) is eliminated within the next 7 calendar days (34 CFR sections 668.166(a) and (b)).
Condition: Various instances were identified during the year in which funds drawn were held in excess of the allowable time frame.
Cause: Administrative oversight with respect to Cash Management compliance requirements.
Effect or Potential Effect: The University was not in compliance with Cash Management compliance requirements.
Questioned Costs: None.
Context: During our testing, we identified 2 instances of cash held in excess of allowable time frames for the Federal Supplemental Educational Opportunity Grant (“FSEOG”) Program. Additionally, we identified 2 instances of cash held in excess of allowable time frames for the Federal Work Study (“FWS”) Program.
Identification of Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend the University enhance its procedures over the cash management process to ensure that excess cash is returned timely, in accordance with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The FWS Program instances were the result of a minor type error on the federal draw reconciliation worksheet. To prevent a similar error in the future, the Business Office has modified its draw recordkeeping process to require the employees that record or approve the draw journal entry also review the draw worksheet for accuracy and correct if needed. The FSEOG Program instances resulted from reversals of student awards in fiscal year 2024 for the fiscal year 2023. The Business Office routinely monitors the general ledger for award transactions, however, reversals of student aid awarded in a prior fiscal year can be offset by current year activity and missed. The Financial Aid Office will be responsible to notify the Business Office when they initiate prior award transactions. In addition to the weekly monitoring of the related general ledger accounts, the Business Office will also generate financial aid award reporting and monitor for changes.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): C. Cash Management - Institutions are permitted to draw down Title IV funds prior to disbursing funds to eligible students and parents. The institution’s request must not exceed the amount immediately needed to disburse funds to students or parents. A disbursement of funds occurs on the date an institution credits a student’s account or pays a student or parent directly with either student financial aid funds or institutional funds. The institution must make the disbursements as soon as administratively feasible, but no later than 3 business days following the receipt of funds. Any amounts not disbursed by the end of the third business day are considered to be excess cash and generally are required to be promptly returned to the U.S. Department of Education (the “ED”) (34 CFR section 668.166(a)(1)). Excess cash includes any funds received from the ED that are deposited or transferred to the institution’s Federal account as a result of an award adjustment, cancellation, or recovery. However, an excess cash balance is allowed and considered tolerable if that balance: (1) is less than one percent of its prior-year drawdowns; and (2) is eliminated within the next 7 calendar days (34 CFR sections 668.166(a) and (b)).
Condition: Various instances were identified during the year in which funds drawn were held in excess of the allowable time frame.
Cause: Administrative oversight with respect to Cash Management compliance requirements.
Effect or Potential Effect: The University was not in compliance with Cash Management compliance requirements.
Questioned Costs: None.
Context: During our testing, we identified 2 instances of cash held in excess of allowable time frames for the Federal Supplemental Educational Opportunity Grant (“FSEOG”) Program. Additionally, we identified 2 instances of cash held in excess of allowable time frames for the Federal Work Study (“FWS”) Program.
Identification of Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend the University enhance its procedures over the cash management process to ensure that excess cash is returned timely, in accordance with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The FWS Program instances were the result of a minor type error on the federal draw reconciliation worksheet. To prevent a similar error in the future, the Business Office has modified its draw recordkeeping process to require the employees that record or approve the draw journal entry also review the draw worksheet for accuracy and correct if needed. The FSEOG Program instances resulted from reversals of student awards in fiscal year 2024 for the fiscal year 2023. The Business Office routinely monitors the general ledger for award transactions, however, reversals of student aid awarded in a prior fiscal year can be offset by current year activity and missed. The Financial Aid Office will be responsible to notify the Business Office when they initiate prior award transactions. In addition to the weekly monitoring of the related general ledger accounts, the Business Office will also generate financial aid award reporting and monitor for changes.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033), Federal Pell Grant Program (ALN: 84.063), Federal Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): E. Eligibility – Calculation of Benefits – Awards must be coordinated among the various programs and with other federal and nonfederal aid (need and non-need based aid) to ensure that total aid is not awarded in excess of the student’s financial need or cost of attendance (“COA”) (34 CFR 668.42, FWS, and FSEOG, 34 CFR 673.5 and 673.6; Direct Loan, 34 CFR 685.301). For Title IV programs, the COA is generally the sum of the following: tuition and fees; an allowance for books, supplies, transportation, and miscellaneous personal expenses; an allowance for room and board; when applicable, allowances for costs for dependent care; costs associated with study abroad and cooperative education; costs related to disabilities; and fees charged for student loans.
E. Eligibility – Federal Pell Grant (Assistance Listing 84.063) – Each year, based on the maximum Pell Grant established by Congress, the ED provides to institutions Payment and Disbursement Schedules for determining Pell awards. The Payment Schedule provides the maximum scheduled award a student would receive for a full academic year as a full-time student based on their expected family contribution (“EFC”) and COA. The Disbursement Schedules are used to determine annual awards for full time, three-quarter time, half-time, and less-than-half-time students. The steps to determine Pell awards are as follows: (a) Determine the student’s enrollment status, (b) calculate the cost of attendance, (c) determine the annual award, (d) determine the payment period, (e) calculate the payment for the payment periods, and (f) disburse funds at prescribed times.
E. Eligibility – Federal Supplemental Educational Opportunity Grant (Assistance Listing 84.007) - The FSEOG program provides grants to eligible undergraduate students who have not previously earned a bachelor’s or first professional degree. Priority is given to Pell Grant recipients who have the lowest expected family contributions. The institution decides the amount of the grant, which can be up to $4,000 but not less than $100, for an academic year (34 CFR 676.10 and 676.20).
Condition: For certain students identified through our testing, the University did not properly calculate the student’s COA. Additionally, for certain students, the University improperly calculated the student’s Pell award. Furthermore, for certain students, the University awarded and disbursed FSEOG funds in excess of the annual maximum. Finally, the University did not give priority to Federal Pell Grant recipients when awarding and disbursing FSEOG funds.
Cause: Administrative oversight and lack of sufficient internal controls with respect to Title IV aid award eligibility.
Effect or Potential Effect: The University is not in compliance with aid awarding criteria under the eligibility requirements. Failure to properly determine students’ COAs, calculate eligible award amounts, and properly award aid in-line with the required guidelines could result in improper disbursements of Title IV funds.
Questioned Costs: Below reporting threshold.
Context: We noted the following exceptions: For 4 of 25 students selected for testing, the University did not properly calculate the student’s COA. For 1 of 25 students selected for testing, the University did not properly calculate the student’s Pell award.
For 1 of 25 students selected for testing, the University disbursed FSEOG funds in excess of the annual maximum grant allowed. 11 students disbursed FSEOG funds during the year were improperly given priority over Federal Pell Grant recipients.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as Finding 2022-001 in the prior year schedule of findings and questioned costs.
Recommendation: We recommend the University enhance its policies, procedures, and internal controls to ensure that Title IV aid is properly calculated, awarded, and disbursed, consistent with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The University will transition from a manual awarding process to an automated process. The Financial Aid office was awarding this manually which led to mistakes when ISIR data changed or other awards were added or removed. FSEOG funds were used to assist students to pay off balances allowing them to register for the next semester. During the 2023 and 2024 fiscal years the Financial Aid office experienced several staffing changes including the termination of the Financial Aid Director. In March 2023, a consultant firm was engaged to assist with the 2024 fiscal year. The Financial Aid office will review all 2023-2024 FSEOG awards to ensure that student aid is calculated, awarded and
disbursed correctly. The Financial Aid office will run a Fund Management Report to obtain a list of all students who were awarded FSEOG and compare that to the Pell Fund Management Report. This will ensure that all students who received FSEOG funds were also awarded Pell. The Financial Aid office will then review the amounts of the FSEOG awards to make sure no one was awarded more than the maximum threshold. The Financial Aid office will review the COA calculation for each student awarded FSEOG to verify that it was calculated correctly.
For 2024-2025 the Financial Aid office has modified the packaging rules to automate the packaging of FSEOG which will eliminate any manual changes to the award. This should ensure that only students eligible for the award receive it and the amount is correct. The Financial Aid office has also modified the setup of their Student Information System for 2024-2025 so that the COA will be automatically calculated which should eliminate the need for any manual calculating of COA and eliminate improperly calculated COAs.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033), Federal Pell Grant Program (ALN: 84.063), Federal Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): E. Eligibility – Calculation of Benefits – Awards must be coordinated among the various programs and with other federal and nonfederal aid (need and non-need based aid) to ensure that total aid is not awarded in excess of the student’s financial need or cost of attendance (“COA”) (34 CFR 668.42, FWS, and FSEOG, 34 CFR 673.5 and 673.6; Direct Loan, 34 CFR 685.301). For Title IV programs, the COA is generally the sum of the following: tuition and fees; an allowance for books, supplies, transportation, and miscellaneous personal expenses; an allowance for room and board; when applicable, allowances for costs for dependent care; costs associated with study abroad and cooperative education; costs related to disabilities; and fees charged for student loans.
E. Eligibility – Federal Pell Grant (Assistance Listing 84.063) – Each year, based on the maximum Pell Grant established by Congress, the ED provides to institutions Payment and Disbursement Schedules for determining Pell awards. The Payment Schedule provides the maximum scheduled award a student would receive for a full academic year as a full-time student based on their expected family contribution (“EFC”) and COA. The Disbursement Schedules are used to determine annual awards for full time, three-quarter time, half-time, and less-than-half-time students. The steps to determine Pell awards are as follows: (a) Determine the student’s enrollment status, (b) calculate the cost of attendance, (c) determine the annual award, (d) determine the payment period, (e) calculate the payment for the payment periods, and (f) disburse funds at prescribed times.
E. Eligibility – Federal Supplemental Educational Opportunity Grant (Assistance Listing 84.007) - The FSEOG program provides grants to eligible undergraduate students who have not previously earned a bachelor’s or first professional degree. Priority is given to Pell Grant recipients who have the lowest expected family contributions. The institution decides the amount of the grant, which can be up to $4,000 but not less than $100, for an academic year (34 CFR 676.10 and 676.20).
Condition: For certain students identified through our testing, the University did not properly calculate the student’s COA. Additionally, for certain students, the University improperly calculated the student’s Pell award. Furthermore, for certain students, the University awarded and disbursed FSEOG funds in excess of the annual maximum. Finally, the University did not give priority to Federal Pell Grant recipients when awarding and disbursing FSEOG funds.
Cause: Administrative oversight and lack of sufficient internal controls with respect to Title IV aid award eligibility.
Effect or Potential Effect: The University is not in compliance with aid awarding criteria under the eligibility requirements. Failure to properly determine students’ COAs, calculate eligible award amounts, and properly award aid in-line with the required guidelines could result in improper disbursements of Title IV funds.
Questioned Costs: Below reporting threshold.
Context: We noted the following exceptions: For 4 of 25 students selected for testing, the University did not properly calculate the student’s COA. For 1 of 25 students selected for testing, the University did not properly calculate the student’s Pell award.
For 1 of 25 students selected for testing, the University disbursed FSEOG funds in excess of the annual maximum grant allowed. 11 students disbursed FSEOG funds during the year were improperly given priority over Federal Pell Grant recipients.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as Finding 2022-001 in the prior year schedule of findings and questioned costs.
Recommendation: We recommend the University enhance its policies, procedures, and internal controls to ensure that Title IV aid is properly calculated, awarded, and disbursed, consistent with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The University will transition from a manual awarding process to an automated process. The Financial Aid office was awarding this manually which led to mistakes when ISIR data changed or other awards were added or removed. FSEOG funds were used to assist students to pay off balances allowing them to register for the next semester. During the 2023 and 2024 fiscal years the Financial Aid office experienced several staffing changes including the termination of the Financial Aid Director. In March 2023, a consultant firm was engaged to assist with the 2024 fiscal year. The Financial Aid office will review all 2023-2024 FSEOG awards to ensure that student aid is calculated, awarded and
disbursed correctly. The Financial Aid office will run a Fund Management Report to obtain a list of all students who were awarded FSEOG and compare that to the Pell Fund Management Report. This will ensure that all students who received FSEOG funds were also awarded Pell. The Financial Aid office will then review the amounts of the FSEOG awards to make sure no one was awarded more than the maximum threshold. The Financial Aid office will review the COA calculation for each student awarded FSEOG to verify that it was calculated correctly.
For 2024-2025 the Financial Aid office has modified the packaging rules to automate the packaging of FSEOG which will eliminate any manual changes to the award. This should ensure that only students eligible for the award receive it and the amount is correct. The Financial Aid office has also modified the setup of their Student Information System for 2024-2025 so that the COA will be automatically calculated which should eliminate the need for any manual calculating of COA and eliminate improperly calculated COAs.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033), Federal Pell Grant Program (ALN: 84.063), Federal Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): E. Eligibility – Calculation of Benefits – Awards must be coordinated among the various programs and with other federal and nonfederal aid (need and non-need based aid) to ensure that total aid is not awarded in excess of the student’s financial need or cost of attendance (“COA”) (34 CFR 668.42, FWS, and FSEOG, 34 CFR 673.5 and 673.6; Direct Loan, 34 CFR 685.301). For Title IV programs, the COA is generally the sum of the following: tuition and fees; an allowance for books, supplies, transportation, and miscellaneous personal expenses; an allowance for room and board; when applicable, allowances for costs for dependent care; costs associated with study abroad and cooperative education; costs related to disabilities; and fees charged for student loans.
E. Eligibility – Federal Pell Grant (Assistance Listing 84.063) – Each year, based on the maximum Pell Grant established by Congress, the ED provides to institutions Payment and Disbursement Schedules for determining Pell awards. The Payment Schedule provides the maximum scheduled award a student would receive for a full academic year as a full-time student based on their expected family contribution (“EFC”) and COA. The Disbursement Schedules are used to determine annual awards for full time, three-quarter time, half-time, and less-than-half-time students. The steps to determine Pell awards are as follows: (a) Determine the student’s enrollment status, (b) calculate the cost of attendance, (c) determine the annual award, (d) determine the payment period, (e) calculate the payment for the payment periods, and (f) disburse funds at prescribed times.
E. Eligibility – Federal Supplemental Educational Opportunity Grant (Assistance Listing 84.007) - The FSEOG program provides grants to eligible undergraduate students who have not previously earned a bachelor’s or first professional degree. Priority is given to Pell Grant recipients who have the lowest expected family contributions. The institution decides the amount of the grant, which can be up to $4,000 but not less than $100, for an academic year (34 CFR 676.10 and 676.20).
Condition: For certain students identified through our testing, the University did not properly calculate the student’s COA. Additionally, for certain students, the University improperly calculated the student’s Pell award. Furthermore, for certain students, the University awarded and disbursed FSEOG funds in excess of the annual maximum. Finally, the University did not give priority to Federal Pell Grant recipients when awarding and disbursing FSEOG funds.
Cause: Administrative oversight and lack of sufficient internal controls with respect to Title IV aid award eligibility.
Effect or Potential Effect: The University is not in compliance with aid awarding criteria under the eligibility requirements. Failure to properly determine students’ COAs, calculate eligible award amounts, and properly award aid in-line with the required guidelines could result in improper disbursements of Title IV funds.
Questioned Costs: Below reporting threshold.
Context: We noted the following exceptions: For 4 of 25 students selected for testing, the University did not properly calculate the student’s COA. For 1 of 25 students selected for testing, the University did not properly calculate the student’s Pell award.
For 1 of 25 students selected for testing, the University disbursed FSEOG funds in excess of the annual maximum grant allowed. 11 students disbursed FSEOG funds during the year were improperly given priority over Federal Pell Grant recipients.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as Finding 2022-001 in the prior year schedule of findings and questioned costs.
Recommendation: We recommend the University enhance its policies, procedures, and internal controls to ensure that Title IV aid is properly calculated, awarded, and disbursed, consistent with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The University will transition from a manual awarding process to an automated process. The Financial Aid office was awarding this manually which led to mistakes when ISIR data changed or other awards were added or removed. FSEOG funds were used to assist students to pay off balances allowing them to register for the next semester. During the 2023 and 2024 fiscal years the Financial Aid office experienced several staffing changes including the termination of the Financial Aid Director. In March 2023, a consultant firm was engaged to assist with the 2024 fiscal year. The Financial Aid office will review all 2023-2024 FSEOG awards to ensure that student aid is calculated, awarded and
disbursed correctly. The Financial Aid office will run a Fund Management Report to obtain a list of all students who were awarded FSEOG and compare that to the Pell Fund Management Report. This will ensure that all students who received FSEOG funds were also awarded Pell. The Financial Aid office will then review the amounts of the FSEOG awards to make sure no one was awarded more than the maximum threshold. The Financial Aid office will review the COA calculation for each student awarded FSEOG to verify that it was calculated correctly.
For 2024-2025 the Financial Aid office has modified the packaging rules to automate the packaging of FSEOG which will eliminate any manual changes to the award. This should ensure that only students eligible for the award receive it and the amount is correct. The Financial Aid office has also modified the setup of their Student Information System for 2024-2025 so that the COA will be automatically calculated which should eliminate the need for any manual calculating of COA and eliminate improperly calculated COAs.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN: 84.007), Federal Work-Study Program (ALN: 84.033), Federal Pell Grant Program (ALN: 84.063), Federal Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement (Including Statutory, Regulatory or Other Citation): E. Eligibility – Calculation of Benefits – Awards must be coordinated among the various programs and with other federal and nonfederal aid (need and non-need based aid) to ensure that total aid is not awarded in excess of the student’s financial need or cost of attendance (“COA”) (34 CFR 668.42, FWS, and FSEOG, 34 CFR 673.5 and 673.6; Direct Loan, 34 CFR 685.301). For Title IV programs, the COA is generally the sum of the following: tuition and fees; an allowance for books, supplies, transportation, and miscellaneous personal expenses; an allowance for room and board; when applicable, allowances for costs for dependent care; costs associated with study abroad and cooperative education; costs related to disabilities; and fees charged for student loans.
E. Eligibility – Federal Pell Grant (Assistance Listing 84.063) – Each year, based on the maximum Pell Grant established by Congress, the ED provides to institutions Payment and Disbursement Schedules for determining Pell awards. The Payment Schedule provides the maximum scheduled award a student would receive for a full academic year as a full-time student based on their expected family contribution (“EFC”) and COA. The Disbursement Schedules are used to determine annual awards for full time, three-quarter time, half-time, and less-than-half-time students. The steps to determine Pell awards are as follows: (a) Determine the student’s enrollment status, (b) calculate the cost of attendance, (c) determine the annual award, (d) determine the payment period, (e) calculate the payment for the payment periods, and (f) disburse funds at prescribed times.
E. Eligibility – Federal Supplemental Educational Opportunity Grant (Assistance Listing 84.007) - The FSEOG program provides grants to eligible undergraduate students who have not previously earned a bachelor’s or first professional degree. Priority is given to Pell Grant recipients who have the lowest expected family contributions. The institution decides the amount of the grant, which can be up to $4,000 but not less than $100, for an academic year (34 CFR 676.10 and 676.20).
Condition: For certain students identified through our testing, the University did not properly calculate the student’s COA. Additionally, for certain students, the University improperly calculated the student’s Pell award. Furthermore, for certain students, the University awarded and disbursed FSEOG funds in excess of the annual maximum. Finally, the University did not give priority to Federal Pell Grant recipients when awarding and disbursing FSEOG funds.
Cause: Administrative oversight and lack of sufficient internal controls with respect to Title IV aid award eligibility.
Effect or Potential Effect: The University is not in compliance with aid awarding criteria under the eligibility requirements. Failure to properly determine students’ COAs, calculate eligible award amounts, and properly award aid in-line with the required guidelines could result in improper disbursements of Title IV funds.
Questioned Costs: Below reporting threshold.
Context: We noted the following exceptions: For 4 of 25 students selected for testing, the University did not properly calculate the student’s COA. For 1 of 25 students selected for testing, the University did not properly calculate the student’s Pell award.
For 1 of 25 students selected for testing, the University disbursed FSEOG funds in excess of the annual maximum grant allowed. 11 students disbursed FSEOG funds during the year were improperly given priority over Federal Pell Grant recipients.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as Finding 2022-001 in the prior year schedule of findings and questioned costs.
Recommendation: We recommend the University enhance its policies, procedures, and internal controls to ensure that Title IV aid is properly calculated, awarded, and disbursed, consistent with federal regulations.
Views of Responsible Officials and Planned Corrective Actions: The University will transition from a manual awarding process to an automated process. The Financial Aid office was awarding this manually which led to mistakes when ISIR data changed or other awards were added or removed. FSEOG funds were used to assist students to pay off balances allowing them to register for the next semester. During the 2023 and 2024 fiscal years the Financial Aid office experienced several staffing changes including the termination of the Financial Aid Director. In March 2023, a consultant firm was engaged to assist with the 2024 fiscal year. The Financial Aid office will review all 2023-2024 FSEOG awards to ensure that student aid is calculated, awarded and
disbursed correctly. The Financial Aid office will run a Fund Management Report to obtain a list of all students who were awarded FSEOG and compare that to the Pell Fund Management Report. This will ensure that all students who received FSEOG funds were also awarded Pell. The Financial Aid office will then review the amounts of the FSEOG awards to make sure no one was awarded more than the maximum threshold. The Financial Aid office will review the COA calculation for each student awarded FSEOG to verify that it was calculated correctly.
For 2024-2025 the Financial Aid office has modified the packaging rules to automate the packaging of FSEOG which will eliminate any manual changes to the award. This should ensure that only students eligible for the award receive it and the amount is correct. The Financial Aid office has also modified the setup of their Student Information System for 2024-2025 so that the COA will be automatically calculated which should eliminate the need for any manual calculating of COA and eliminate improperly calculated COAs.
Federal Program Information: Federal Pell Grant Program (ALN: 84.063) and Federal Direct
Loan Program (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
L. Reporting – Financial Reporting – Federal regulations
require the University to submit origination and disbursement
records for students to the Common Origination and
Disbursement (“COD”) system. Items considered key in
student origination records, if applicable, are: Social Security
number, award amount, enrollment date, verification status
code (when the applicate is selected for verification),
transaction number, COA, and the “Academic Start Date” and
“Academic End Date”. Institutions must also submit
disbursement records to the COD for students no earlier than
7 calendar days prior to the disbursement date, and no later
than 15 calendar days after the institution makes a
disbursement.
Condition: For certain students identified through our testing, errors
were identified in key items reported to the COD in student
origination records. Additionally, the University failed to
report disbursement records for certain students within the
required timeframe.
Cause: Administrative oversight with respect to accurate reporting
of federal award information.
Effect or Potential Effect: The University was not in compliance with COD reporting
requirements.
Questioned Costs: None.
Context: We noted the following exceptions:
For 5 of 25 students selected for origination record
testing, the student’s COA was inaccurately reported
within the COD system.
For 1 of 25 students selected for origination record
testing, the “Academic Start Date” was inaccurately
reported.
For 2 of 25 students selected for disbursement record
testing, the University waited more than 15 days after
making a disbursement of funds to report the required
disbursement information.
Identification as a Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend that the University enhance its procedures to
ensure origination and disbursement records are reported
accurately and timely to the COD for Federal Direct Loan
Program and Federal Pell Grant Program recipients, in
accordance with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
The University will transition from a manual to an automated
review process. The COA data that was inputted at the
beginning of the award year did not match all budget
components causing inaccuracies. The Financial Aid office
was adjusting the budget components of the COA manually,
which resulted in miscalculations. When these calculations
were performed COD might not have been updated and
therefore the COA could be inaccurately reported. During the
2023 and 2024 fiscal years the Financial Aid office
experienced several staffing changes. The Financial Aid office
will review all student COA calculations to ensure that the
COA used for originating and disbursing funds is correct. The
Financial Aid office will set up automatic processing of key
reports to identify rejected origination records. The Financial
Aid office will set up the Direct Loan COD Reject Report
(DCRR) and the Pell COD Reject Report (PCRR) to run Sunday
night and be available Monday morning to be reviewed by the
Financial Aid Advisors. The Financial Aid office will make the
necessary corrections and update by the end of the week. The
Financial Aid office will run Batch FA Transmittal Register
(FATR) to confirm that all anticipated awards have passed all
rules and are ready to transmit. Those that don’t pass will be
reviewed and students will be contacted for
updated/corrected information. COD records will be
exported nightly through an automated process to ensure all
deadlines are met and that we are not exceeding the 15
calendar day limit.
The Financial Aid office has also modified the setup of their
Student Information System for 2024-2025 so that the COA
will be automatically calculated which will eliminate the
need for any manual calculations of COA. This automated
process should eliminate improperly calculated COAs.
Federal Program Information: Federal Pell Grant Program (ALN: 84.063) and Federal Direct
Loan Program (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
L. Reporting – Financial Reporting – Federal regulations
require the University to submit origination and disbursement
records for students to the Common Origination and
Disbursement (“COD”) system. Items considered key in
student origination records, if applicable, are: Social Security
number, award amount, enrollment date, verification status
code (when the applicate is selected for verification),
transaction number, COA, and the “Academic Start Date” and
“Academic End Date”. Institutions must also submit
disbursement records to the COD for students no earlier than
7 calendar days prior to the disbursement date, and no later
than 15 calendar days after the institution makes a
disbursement.
Condition: For certain students identified through our testing, errors
were identified in key items reported to the COD in student
origination records. Additionally, the University failed to
report disbursement records for certain students within the
required timeframe.
Cause: Administrative oversight with respect to accurate reporting
of federal award information.
Effect or Potential Effect: The University was not in compliance with COD reporting
requirements.
Questioned Costs: None.
Context: We noted the following exceptions:
For 5 of 25 students selected for origination record
testing, the student’s COA was inaccurately reported
within the COD system.
For 1 of 25 students selected for origination record
testing, the “Academic Start Date” was inaccurately
reported.
For 2 of 25 students selected for disbursement record
testing, the University waited more than 15 days after
making a disbursement of funds to report the required
disbursement information.
Identification as a Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend that the University enhance its procedures to
ensure origination and disbursement records are reported
accurately and timely to the COD for Federal Direct Loan
Program and Federal Pell Grant Program recipients, in
accordance with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
The University will transition from a manual to an automated
review process. The COA data that was inputted at the
beginning of the award year did not match all budget
components causing inaccuracies. The Financial Aid office
was adjusting the budget components of the COA manually,
which resulted in miscalculations. When these calculations
were performed COD might not have been updated and
therefore the COA could be inaccurately reported. During the
2023 and 2024 fiscal years the Financial Aid office
experienced several staffing changes. The Financial Aid office
will review all student COA calculations to ensure that the
COA used for originating and disbursing funds is correct. The
Financial Aid office will set up automatic processing of key
reports to identify rejected origination records. The Financial
Aid office will set up the Direct Loan COD Reject Report
(DCRR) and the Pell COD Reject Report (PCRR) to run Sunday
night and be available Monday morning to be reviewed by the
Financial Aid Advisors. The Financial Aid office will make the
necessary corrections and update by the end of the week. The
Financial Aid office will run Batch FA Transmittal Register
(FATR) to confirm that all anticipated awards have passed all
rules and are ready to transmit. Those that don’t pass will be
reviewed and students will be contacted for
updated/corrected information. COD records will be
exported nightly through an automated process to ensure all
deadlines are met and that we are not exceeding the 15
calendar day limit.
The Financial Aid office has also modified the setup of their
Student Information System for 2024-2025 so that the COA
will be automatically calculated which will eliminate the
need for any manual calculations of COA. This automated
process should eliminate improperly calculated COAs.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007) and Federal Work-Study Program (ALN: 84.033)
Criteria or Specific Requirement
(Including Statutory, Regulatory
or Other Citation):
L. Reporting – Special Reporting – The Fiscal Operations
Report and Application to Participate (“FISAP”) is an
electronic report submitted annually to receive funds for the
campus-based programs. The institution uses the Fiscal
Operations Report portion to report its expenditures in the
previous award year and the Application to Participate
portion to apply for the following year. Key line items
containing critical information include: Part I, Identifying
Information, Certification, and Warning; Part II, Application
to Participate (selected sections); Part III, Fiscal Operations
Report, Part IV, Fiscal Operations Report Federal
Supplemental Educational Opportunity Grant Program; Part
V, Fiscal Operations Report Federal Work-Study Program; and
Part VI, Program Summary for Award Year. The FISAP must be
submitted each year by the deadline established by the ED.
Condition: The University was unable to provide supporting
documentation for certain key line items of the submitted
FISAP.
Cause: Administrative oversight with respect to FISAP reporting.
Effect or Potential Effect: The University is not in compliance with FISAP reporting
requirements. Failure to report accurate records of
expenditures for the previous award year could impact future
availability of Title IV aid.
Questioned Costs: None.
Context: The University was unable to reproduce the reports used to
prepare Part VI, Section A of the FISAP.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-002 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies and
procedures to ensure that reports used to prepare the annual
FISAP are retained, in accordance with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
After running the FISAP required reports in Colleague, the
Financial Aid office will be required to save the reports so
they are available to be used as supporting documents. This
past year after the data was collected and the reports ran in
Colleague the reports were not saved to the network drive
and were lost. The reports cannot be recreated at a later
date.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007) and Federal Work-Study Program (ALN: 84.033)
Criteria or Specific Requirement
(Including Statutory, Regulatory
or Other Citation):
L. Reporting – Special Reporting – The Fiscal Operations
Report and Application to Participate (“FISAP”) is an
electronic report submitted annually to receive funds for the
campus-based programs. The institution uses the Fiscal
Operations Report portion to report its expenditures in the
previous award year and the Application to Participate
portion to apply for the following year. Key line items
containing critical information include: Part I, Identifying
Information, Certification, and Warning; Part II, Application
to Participate (selected sections); Part III, Fiscal Operations
Report, Part IV, Fiscal Operations Report Federal
Supplemental Educational Opportunity Grant Program; Part
V, Fiscal Operations Report Federal Work-Study Program; and
Part VI, Program Summary for Award Year. The FISAP must be
submitted each year by the deadline established by the ED.
Condition: The University was unable to provide supporting
documentation for certain key line items of the submitted
FISAP.
Cause: Administrative oversight with respect to FISAP reporting.
Effect or Potential Effect: The University is not in compliance with FISAP reporting
requirements. Failure to report accurate records of
expenditures for the previous award year could impact future
availability of Title IV aid.
Questioned Costs: None.
Context: The University was unable to reproduce the reports used to
prepare Part VI, Section A of the FISAP.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-002 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies and
procedures to ensure that reports used to prepare the annual
FISAP are retained, in accordance with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
After running the FISAP required reports in Colleague, the
Financial Aid office will be required to save the reports so
they are available to be used as supporting documents. This
past year after the data was collected and the reports ran in
Colleague the reports were not saved to the network drive
and were lost. The reports cannot be recreated at a later
date.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Work-Study Program (ALN: 84.033), Federal
Pell Grant Program (ALN: 84.063), Federal Direct Student
Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Verification - An institution
shall require an applicant selected for verification to submit
acceptable documentation that will verify or update the
following information used to determine the applicant's EFC:
adjusted gross income, U.S. income tax paid, aggregate
number of family members in the household, number of
family members in the household who are enrolled in as at
least half-time students in postsecondary educational
institutions if that number is greater than one and untaxed
income subject to U.S. income tax reporting requirements in
the base year which is included on the tax return form,
excluding information contained on schedules appended to
such forms. Untaxed income and benefits include: Social
Security benefits if the institution has reason to believe that
those benefits were received and were not reported or were
not correctly reported; child support if the institution has
reason to believe child support was received; U.S. income tax
deductions for a payment made to an individual retirement
account or Keough account; interest on tax-free bond; foreign
income excluded from U.S. income taxation if the institution
has reason to believe that foreign income was received; and
all other untaxed income subject to U.S. income tax reporting
requirements in the base year included on the tax return
form, excluding information contained on schedules
appended to such forms. (34 CFR section 668.56).
Condition: For certain students selected for verification, the information
required to be verified did not match the underlying
supporting documentation.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to verification procedures.
Effect: Federal awards were not disbursed in accordance with federal
regulations, and the University was not in compliance with
verification compliance requirements.
Questioned Costs: Sampled questioned costs: $3,645; total questioned costs:
indeterminable.
Context: For 4 of 25 students selected for verification testing, the
University did not perform appropriate verification
procedures.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-003 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies,
procedures and internal controls to ensure that the
appropriate verification procedures are performed for all
students who are selected for verification unless excluded by
the federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
During the 2023 and 2024 fiscal years, the Financial Aid office
experienced several staffing changes, including the
termination of the Financial Aid Director. The newly hired
staff did not receive the proper training to perform their roles
effectively. This led to errors in verifying certain data when
performing verification. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be completed. In March 2023, a consultant firm was engaged
to assist with the 2024 fiscal year.
The Financial Aid office will implement a Quality Assurance
two-step verification process. The financial aid advisor will
work with the student to gather necessary documents and
perform the original verification. The Associate Director of
Financial Aid will review these verifications and update them
in Colleague to be transmitted to COD for corrections if
needed.
The Financial Aid office will run a report to identify all
students selected for verification for 2023-2024 and review
them for accuracy. If any corrections are needed they will be
updated and awards will be adjusted as needed.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Work-Study Program (ALN: 84.033), Federal
Pell Grant Program (ALN: 84.063), Federal Direct Student
Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Verification - An institution
shall require an applicant selected for verification to submit
acceptable documentation that will verify or update the
following information used to determine the applicant's EFC:
adjusted gross income, U.S. income tax paid, aggregate
number of family members in the household, number of
family members in the household who are enrolled in as at
least half-time students in postsecondary educational
institutions if that number is greater than one and untaxed
income subject to U.S. income tax reporting requirements in
the base year which is included on the tax return form,
excluding information contained on schedules appended to
such forms. Untaxed income and benefits include: Social
Security benefits if the institution has reason to believe that
those benefits were received and were not reported or were
not correctly reported; child support if the institution has
reason to believe child support was received; U.S. income tax
deductions for a payment made to an individual retirement
account or Keough account; interest on tax-free bond; foreign
income excluded from U.S. income taxation if the institution
has reason to believe that foreign income was received; and
all other untaxed income subject to U.S. income tax reporting
requirements in the base year included on the tax return
form, excluding information contained on schedules
appended to such forms. (34 CFR section 668.56).
Condition: For certain students selected for verification, the information
required to be verified did not match the underlying
supporting documentation.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to verification procedures.
Effect: Federal awards were not disbursed in accordance with federal
regulations, and the University was not in compliance with
verification compliance requirements.
Questioned Costs: Sampled questioned costs: $3,645; total questioned costs:
indeterminable.
Context: For 4 of 25 students selected for verification testing, the
University did not perform appropriate verification
procedures.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-003 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies,
procedures and internal controls to ensure that the
appropriate verification procedures are performed for all
students who are selected for verification unless excluded by
the federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
During the 2023 and 2024 fiscal years, the Financial Aid office
experienced several staffing changes, including the
termination of the Financial Aid Director. The newly hired
staff did not receive the proper training to perform their roles
effectively. This led to errors in verifying certain data when
performing verification. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be completed. In March 2023, a consultant firm was engaged
to assist with the 2024 fiscal year.
The Financial Aid office will implement a Quality Assurance
two-step verification process. The financial aid advisor will
work with the student to gather necessary documents and
perform the original verification. The Associate Director of
Financial Aid will review these verifications and update them
in Colleague to be transmitted to COD for corrections if
needed.
The Financial Aid office will run a report to identify all
students selected for verification for 2023-2024 and review
them for accuracy. If any corrections are needed they will be
updated and awards will be adjusted as needed.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Work-Study Program (ALN: 84.033), Federal
Pell Grant Program (ALN: 84.063), Federal Direct Student
Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Verification - An institution
shall require an applicant selected for verification to submit
acceptable documentation that will verify or update the
following information used to determine the applicant's EFC:
adjusted gross income, U.S. income tax paid, aggregate
number of family members in the household, number of
family members in the household who are enrolled in as at
least half-time students in postsecondary educational
institutions if that number is greater than one and untaxed
income subject to U.S. income tax reporting requirements in
the base year which is included on the tax return form,
excluding information contained on schedules appended to
such forms. Untaxed income and benefits include: Social
Security benefits if the institution has reason to believe that
those benefits were received and were not reported or were
not correctly reported; child support if the institution has
reason to believe child support was received; U.S. income tax
deductions for a payment made to an individual retirement
account or Keough account; interest on tax-free bond; foreign
income excluded from U.S. income taxation if the institution
has reason to believe that foreign income was received; and
all other untaxed income subject to U.S. income tax reporting
requirements in the base year included on the tax return
form, excluding information contained on schedules
appended to such forms. (34 CFR section 668.56).
Condition: For certain students selected for verification, the information
required to be verified did not match the underlying
supporting documentation.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to verification procedures.
Effect: Federal awards were not disbursed in accordance with federal
regulations, and the University was not in compliance with
verification compliance requirements.
Questioned Costs: Sampled questioned costs: $3,645; total questioned costs:
indeterminable.
Context: For 4 of 25 students selected for verification testing, the
University did not perform appropriate verification
procedures.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-003 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies,
procedures and internal controls to ensure that the
appropriate verification procedures are performed for all
students who are selected for verification unless excluded by
the federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
During the 2023 and 2024 fiscal years, the Financial Aid office
experienced several staffing changes, including the
termination of the Financial Aid Director. The newly hired
staff did not receive the proper training to perform their roles
effectively. This led to errors in verifying certain data when
performing verification. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be completed. In March 2023, a consultant firm was engaged
to assist with the 2024 fiscal year.
The Financial Aid office will implement a Quality Assurance
two-step verification process. The financial aid advisor will
work with the student to gather necessary documents and
perform the original verification. The Associate Director of
Financial Aid will review these verifications and update them
in Colleague to be transmitted to COD for corrections if
needed.
The Financial Aid office will run a report to identify all
students selected for verification for 2023-2024 and review
them for accuracy. If any corrections are needed they will be
updated and awards will be adjusted as needed.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Work-Study Program (ALN: 84.033), Federal
Pell Grant Program (ALN: 84.063), Federal Direct Student
Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Verification - An institution
shall require an applicant selected for verification to submit
acceptable documentation that will verify or update the
following information used to determine the applicant's EFC:
adjusted gross income, U.S. income tax paid, aggregate
number of family members in the household, number of
family members in the household who are enrolled in as at
least half-time students in postsecondary educational
institutions if that number is greater than one and untaxed
income subject to U.S. income tax reporting requirements in
the base year which is included on the tax return form,
excluding information contained on schedules appended to
such forms. Untaxed income and benefits include: Social
Security benefits if the institution has reason to believe that
those benefits were received and were not reported or were
not correctly reported; child support if the institution has
reason to believe child support was received; U.S. income tax
deductions for a payment made to an individual retirement
account or Keough account; interest on tax-free bond; foreign
income excluded from U.S. income taxation if the institution
has reason to believe that foreign income was received; and
all other untaxed income subject to U.S. income tax reporting
requirements in the base year included on the tax return
form, excluding information contained on schedules
appended to such forms. (34 CFR section 668.56).
Condition: For certain students selected for verification, the information
required to be verified did not match the underlying
supporting documentation.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to verification procedures.
Effect: Federal awards were not disbursed in accordance with federal
regulations, and the University was not in compliance with
verification compliance requirements.
Questioned Costs: Sampled questioned costs: $3,645; total questioned costs:
indeterminable.
Context: For 4 of 25 students selected for verification testing, the
University did not perform appropriate verification
procedures.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-003 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its policies,
procedures and internal controls to ensure that the
appropriate verification procedures are performed for all
students who are selected for verification unless excluded by
the federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
During the 2023 and 2024 fiscal years, the Financial Aid office
experienced several staffing changes, including the
termination of the Financial Aid Director. The newly hired
staff did not receive the proper training to perform their roles
effectively. This led to errors in verifying certain data when
performing verification. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be completed. In March 2023, a consultant firm was engaged
to assist with the 2024 fiscal year.
The Financial Aid office will implement a Quality Assurance
two-step verification process. The financial aid advisor will
work with the student to gather necessary documents and
perform the original verification. The Associate Director of
Financial Aid will review these verifications and update them
in Colleague to be transmitted to COD for corrections if
needed.
The Financial Aid office will run a report to identify all
students selected for verification for 2023-2024 and review
them for accuracy. If any corrections are needed they will be
updated and awards will be adjusted as needed.
Federal Program Information: Federal Work-Study Program (ALN: 84.033)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Disbursements To or On
Behalf of Students – Federal Work Study – Before an
institution makes an initial disbursement of FWS
compensation to a student for an award period, the
institution must notify the student of the amount of funds the
student is authorized to earn, and how and when the FWS
compensation will be paid (34 CFR 675.16(a)(3)). The
institution must also establish and maintain program and
fiscal records that include a certification by the student’s
supervisor, an official of the institution or off-campus agency,
that each student has worked and earned the amount being
paid. The certification must include or be supported by, for
students paid on an hourly basis, a time record showing the
hours each student worked in clock time sequence, or the
total hours worked per day (34 CFR 675.19(b)(2)(i)).
Condition: For certain students selected for testing, the University was
unable to support that students were notified of the terms of
their award prior to disbursing FWS compensation.
Cause: Administrative oversight with respect to FWS compensation.
Effect: Students were not properly notified of the terms and
conditions of their FWS compensation in accordance with
federal regulations.
Questioned Costs: None.
Context: For 4 of 13 students selected for testing, the University was
unable to provide documentation supporting that students
were properly notified of the terms and conditions of their
FWS compensation.
Identification of Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend the University enhance its procedures over
FWS compensation to ensure that students are properly
notified of the terms of their compensation.
Views of Responsible Officials and Planned Corrective Actions:
In an effort to maximize the utilization of student aid, current
student workers were reviewed for FWS eligibility. Those
students identified were awarded the FWS funds without
being notified though they did indicate they were interested
in FWS funds. The Financial Aid Office and Human Resources
will collaborate to ensure that work study students are not
allowed to start work until they have followed proper hiring
procedures within the PeopleAdmin system. The Financial Aid
office is also modifying the way this award will be offered in
2024-2025. The Financial Aid office will add this award to the
automated process when students are first packaged. At that
time, they will need to accept or decline the offer. From
acceptance, the student will be prompted to complete a
short training video on acquiring a University job. Upon
completion of the video the students will be provided an
automated link to the PeopleAdmin system where they will
have access to the open jobs on campus. The Financial Aid
office will receive an automated confirmation from the
PeopleAdmin system that all necessary documents and
training have been completed. The Financial Aid office will
assign an individual to oversee this process.
Federal Program Information: Federal Direct Student Loan Program (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Test and Provisions – Disbursements To or On
Behalf of Students – Loan Disbursement Notification - Federal
regulations (34 CFR section 668.165 (a)(6)(i)) require that the
institution notify the student, or parent, in writing of (1) the
date and amount of the disbursement; (2) the student’s right,
or parent’s right, to cancel all or a portion of that loan or
loan disbursement and have the loan proceeds returned to
the holder of that loan or the TEACH Grant payments returned
to the ED; and (3) the procedure and time by which the
student or parent must notify the institution that he or she
wishes to cancel the loan, TEACH Grant, or TEACH Grant
disbursement. Institutions that implement an affirmative
confirmation process (as described in 34 CFR section 668.165
(a)(6)(i)) must make this notification to the student or parent
no earlier than 30 days before, and no later than 30 days
after, crediting the student’s account at the institution with
Direct Loan or TEACH Grants. The Federal Student Aid
Handbook further clarifies that in general, there are two
types of notifications a school must provide: (1) a general
notification to parent Direct PLUS borrowers and all students
receiving Federal Student Aid (“FSA”) funds, and (2) a notice
when FSA loan funds or TEACH Grant funds are credited to a
student’s account.
Condition: Certain borrowers did not receive a loan disbursement
notification, or the University was unable to provide a copy
of the loan disbursement notification sent to the student.
Cause: Administrative oversight with respect to loan disbursement
notifications.
Effect: Students and/or parents were not properly notified of loan
disbursements and/or their right to cancel/decline loan
awards.
Questioned Costs: None.
Context: For 2 of 40 students selected for testing, the University was
unable to provide documentation supporting appropriate loan
disbursement notification.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-004 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its procedures over
loan disbursement notifications to ensure that such
notifications are sent to student and/or parent borrowers
within the required timeframe.
Views of Responsible Officials and
Planned Corrective Actions:
The Financial Aid office made several staffing changes in
2022-2023. The loan coordinator left the institution. Newly
hired staff were not properly trained, resulting in the failure
to carry out loan notification as required. The VP of
Enrollment created a process, implemented in the Spring of
2023, that automated the student loan disbursement
notifications with-in the required 30 days of student accounts
transmitting their loans.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Pell Grant Program (ALN: 84.063), Federal
Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Tests and Provisions – Return of Title IV Funds: The
amount of earned Title IV grant or loan assistance is
calculated by determining the percentage of Title IV grant or
loan assistance that has been earned by the student and
applying that percentage to the total amount of Title IV grant
or loan assistance that was or could have been disbursed to
the student for the payment period or period of enrollment
as of the student’s withdrawal date. A student earns 100
percent if his or her withdrawal date is after the completion
of 60 percent of (1) the calendar days in the payment period
or period of enrollment for a program measured in credit
hours, or (2) the clock hours scheduled to be completed for
the payment period or period of enrollment for a program
measured in clock hours (34 CFR 668.22(e)(2)). Otherwise,
the percentage earned by the student is equal to the
percentage (60 percent or less) of the payment period or
period of enrollment that was completed as of the student’s
withdrawal date. The percentage of Title IV grant or loan
assistance that has not been earned by the student is the
complement of one of these calculations. Standard termbased
institutions must always use the payment period as the
basis for the determination.
The unearned amount of Title IV assistance to be returned is
calculated by subtracting the amount of Title IV assistance
earned by the student from the amount of Title IV aid that
was disbursed to the student as of the date of the institution’s
determination that the student withdrew (34 CFR 668.22(e)).
Condition:
The University did not properly calculate the amounts to be
returned to the ED. Additionally, the University was unable
to provide evidence of approval from the borrower prior to
making a post-withdrawal disbursement of loan funds.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to return of Title IV fund calculations
and post-withdrawal disbursements.
Effect: The University was not in compliance with the return of Title
IV funds requirements.
Questioned Costs: Sampled questioned costs: $12,572; total questioned costs:
indeterminable.
Context: For 3 of 5 students selected for testing, the University did not
properly calculate the amount of Title IV aid to be returned
to the ED. Additionally, funds due for return were either not
returned or were not returned timely for 3 of 5 students.
For 1 of 5 students selected for testing, the University did not
retain documentation of the student’s or parent’s approval
obtained prior to making a post-withdrawal disbursement of
loan funds.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-005 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its procedures and
internal controls over the return of Title IV fund calculations
to ensure that returns of funds are calculated accurately, and
that adequate records are maintained to support proper
procedures for post-withdrawal disbursements.
Views of Responsible Officials and
Planned Corrective Actions:
The Financial Aid office made several staffing changes in
2022-2023. The newly hired staff did not receive the proper
training to perform their roles effectively. This led to errors
identifying and calculating the unearned amount of Title IV
assistance to be returned. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be fully completed. New leadership, in collaboration with the
Office of Information Technology, has developed an
automated weekly report confirming student withdrawal
dates. The report is scheduled to be emailed to Financial Aid
office every Friday. The Financial Aid Director reviews the
report and identifies Title IV recipients. The return of title IV
funds calculation would be performed for those students. Any
funds required to be disbursed or returned would then be
processed.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Pell Grant Program (ALN: 84.063), Federal
Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Tests and Provisions – Return of Title IV Funds: The
amount of earned Title IV grant or loan assistance is
calculated by determining the percentage of Title IV grant or
loan assistance that has been earned by the student and
applying that percentage to the total amount of Title IV grant
or loan assistance that was or could have been disbursed to
the student for the payment period or period of enrollment
as of the student’s withdrawal date. A student earns 100
percent if his or her withdrawal date is after the completion
of 60 percent of (1) the calendar days in the payment period
or period of enrollment for a program measured in credit
hours, or (2) the clock hours scheduled to be completed for
the payment period or period of enrollment for a program
measured in clock hours (34 CFR 668.22(e)(2)). Otherwise,
the percentage earned by the student is equal to the
percentage (60 percent or less) of the payment period or
period of enrollment that was completed as of the student’s
withdrawal date. The percentage of Title IV grant or loan
assistance that has not been earned by the student is the
complement of one of these calculations. Standard termbased
institutions must always use the payment period as the
basis for the determination.
The unearned amount of Title IV assistance to be returned is
calculated by subtracting the amount of Title IV assistance
earned by the student from the amount of Title IV aid that
was disbursed to the student as of the date of the institution’s
determination that the student withdrew (34 CFR 668.22(e)).
Condition:
The University did not properly calculate the amounts to be
returned to the ED. Additionally, the University was unable
to provide evidence of approval from the borrower prior to
making a post-withdrawal disbursement of loan funds.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to return of Title IV fund calculations
and post-withdrawal disbursements.
Effect: The University was not in compliance with the return of Title
IV funds requirements.
Questioned Costs: Sampled questioned costs: $12,572; total questioned costs:
indeterminable.
Context: For 3 of 5 students selected for testing, the University did not
properly calculate the amount of Title IV aid to be returned
to the ED. Additionally, funds due for return were either not
returned or were not returned timely for 3 of 5 students.
For 1 of 5 students selected for testing, the University did not
retain documentation of the student’s or parent’s approval
obtained prior to making a post-withdrawal disbursement of
loan funds.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-005 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its procedures and
internal controls over the return of Title IV fund calculations
to ensure that returns of funds are calculated accurately, and
that adequate records are maintained to support proper
procedures for post-withdrawal disbursements.
Views of Responsible Officials and
Planned Corrective Actions:
The Financial Aid office made several staffing changes in
2022-2023. The newly hired staff did not receive the proper
training to perform their roles effectively. This led to errors
identifying and calculating the unearned amount of Title IV
assistance to be returned. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be fully completed. New leadership, in collaboration with the
Office of Information Technology, has developed an
automated weekly report confirming student withdrawal
dates. The report is scheduled to be emailed to Financial Aid
office every Friday. The Financial Aid Director reviews the
report and identifies Title IV recipients. The return of title IV
funds calculation would be performed for those students. Any
funds required to be disbursed or returned would then be
processed.
Federal Program Information: Federal Supplemental Educational Opportunity Grants (ALN:
84.007), Federal Pell Grant Program (ALN: 84.063), Federal
Direct Student Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory or
Other Citation):
N. Special Tests and Provisions – Return of Title IV Funds: The
amount of earned Title IV grant or loan assistance is
calculated by determining the percentage of Title IV grant or
loan assistance that has been earned by the student and
applying that percentage to the total amount of Title IV grant
or loan assistance that was or could have been disbursed to
the student for the payment period or period of enrollment
as of the student’s withdrawal date. A student earns 100
percent if his or her withdrawal date is after the completion
of 60 percent of (1) the calendar days in the payment period
or period of enrollment for a program measured in credit
hours, or (2) the clock hours scheduled to be completed for
the payment period or period of enrollment for a program
measured in clock hours (34 CFR 668.22(e)(2)). Otherwise,
the percentage earned by the student is equal to the
percentage (60 percent or less) of the payment period or
period of enrollment that was completed as of the student’s
withdrawal date. The percentage of Title IV grant or loan
assistance that has not been earned by the student is the
complement of one of these calculations. Standard termbased
institutions must always use the payment period as the
basis for the determination.
The unearned amount of Title IV assistance to be returned is
calculated by subtracting the amount of Title IV assistance
earned by the student from the amount of Title IV aid that
was disbursed to the student as of the date of the institution’s
determination that the student withdrew (34 CFR 668.22(e)).
Condition:
The University did not properly calculate the amounts to be
returned to the ED. Additionally, the University was unable
to provide evidence of approval from the borrower prior to
making a post-withdrawal disbursement of loan funds.
Cause: Administrative oversight and lack of sufficient internal
controls with respect to return of Title IV fund calculations
and post-withdrawal disbursements.
Effect: The University was not in compliance with the return of Title
IV funds requirements.
Questioned Costs: Sampled questioned costs: $12,572; total questioned costs:
indeterminable.
Context: For 3 of 5 students selected for testing, the University did not
properly calculate the amount of Title IV aid to be returned
to the ED. Additionally, funds due for return were either not
returned or were not returned timely for 3 of 5 students.
For 1 of 5 students selected for testing, the University did not
retain documentation of the student’s or parent’s approval
obtained prior to making a post-withdrawal disbursement of
loan funds.
Identification of Repeat Finding: This is a repeat finding from prior year. This was reported as
Finding 2022-005 in the prior year schedule of findings and
questioned costs.
Recommendation: We recommend the University enhance its procedures and
internal controls over the return of Title IV fund calculations
to ensure that returns of funds are calculated accurately, and
that adequate records are maintained to support proper
procedures for post-withdrawal disbursements.
Views of Responsible Officials and
Planned Corrective Actions:
The Financial Aid office made several staffing changes in
2022-2023. The newly hired staff did not receive the proper
training to perform their roles effectively. This led to errors
identifying and calculating the unearned amount of Title IV
assistance to be returned. The previous Financial Aid Director
was terminated before the prior corrective action plan could
be fully completed. New leadership, in collaboration with the
Office of Information Technology, has developed an
automated weekly report confirming student withdrawal
dates. The report is scheduled to be emailed to Financial Aid
office every Friday. The Financial Aid Director reviews the
report and identifies Title IV recipients. The return of title IV
funds calculation would be performed for those students. Any
funds required to be disbursed or returned would then be
processed.
Federal Program Information: Federal Pell Grant Program (ALN: 84.063), Federal Direct
Student Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory
or Other Citation):
N. Special Tests and Provisions - Enrollment Reporting: The
University is required to update students’ statuses on the
National Student Loans Data System (“NSLDS”) website if they
graduate, withdraw or have an increase/decrease in
attendance level during the year within 60 days of the date
the University becomes aware of the change in enrollment
status. There are two categories of enrollment information:
“Campus Level” and “Program Level,” both of which need to
be reported accurately and have separate record types.
Institutions are responsible for accurately reporting the
significant data elements under the Campus-Level Record and
Program-Level Record that ED considers high risk.
Additionally, institutions are responsible for timely reporting,
whether they report directly or via a third-party servicer. As
with any school/servicer arrangement for the administration
of the Title IV programs, if the school uses a third party to
meet the NSLDS enrollment reporting requirements, it is the
school that must ensure that enrollment information is
submitted timely, accurately, and completely.
Per the Federal Student Aid Handbook, schools are required
to certify enrollment for all students who are included on
their roster file scheduled at least every two months, and
within 15 days of the date that NSLDS sends a roster file to
the school or its third-party servicer. Any errors identified
and returned by NSLDS in an Error/Acknowledgement file
should be corrected and resubmitted within 10 days.
Condition: The University did not accurately report certain significant
data elements to the NSLDS website for certain students who
graduated, withdrew, or had an increase/decrease in
attendance level during the year. Additionally, the
University’s fiscal year SCHER1 report included multiple
instances in which error records were not corrected within
the required timeframe.
Cause: Administrative oversight with respect to enrollment reporting
compliance requirements.
Effect or Potential Effect: The University is not in compliance with enrollment reporting
compliance requirements. Failure to promptly report
accurate and timely changes in enrollment status may
adversely impact the repayment status for student loan
borrowers.
Questioned Costs: None.
Context: We noted the following exceptions as a result of our
procedures:
For 3 of 25 students sampled whose status changed
during the year, the University failed to accurately
report all significant data elements under the
Program-Level Record in a timely notification to the
NSLDS website.
For 4 of 5 Error Reports tested, error records identified
in the Error/Acknowledgment files were not corrected
within the required timeframe.
Identification of Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend that the University properly follow its policies
and procedures over enrollment reporting to ensure that all
status changes are submitted to the NSLDS website within the
required timeframe and that error records are corrected and
submitted timely, consistent with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
The University Registrar will develop a plan to ensure
appropriate cross-training, position backup, and a system of
proper checks and balances to improve quality control and
continuity in executing core functions in the Registrar's
Office. Enrollment reporting is a critical function that will be
prioritized in the implementation of the referenced plan.
Federal Program Information: Federal Pell Grant Program (ALN: 84.063), Federal Direct
Student Loans (ALN: 84.268)
Criteria or Specific Requirement
(Including Statutory, Regulatory
or Other Citation):
N. Special Tests and Provisions - Enrollment Reporting: The
University is required to update students’ statuses on the
National Student Loans Data System (“NSLDS”) website if they
graduate, withdraw or have an increase/decrease in
attendance level during the year within 60 days of the date
the University becomes aware of the change in enrollment
status. There are two categories of enrollment information:
“Campus Level” and “Program Level,” both of which need to
be reported accurately and have separate record types.
Institutions are responsible for accurately reporting the
significant data elements under the Campus-Level Record and
Program-Level Record that ED considers high risk.
Additionally, institutions are responsible for timely reporting,
whether they report directly or via a third-party servicer. As
with any school/servicer arrangement for the administration
of the Title IV programs, if the school uses a third party to
meet the NSLDS enrollment reporting requirements, it is the
school that must ensure that enrollment information is
submitted timely, accurately, and completely.
Per the Federal Student Aid Handbook, schools are required
to certify enrollment for all students who are included on
their roster file scheduled at least every two months, and
within 15 days of the date that NSLDS sends a roster file to
the school or its third-party servicer. Any errors identified
and returned by NSLDS in an Error/Acknowledgement file
should be corrected and resubmitted within 10 days.
Condition: The University did not accurately report certain significant
data elements to the NSLDS website for certain students who
graduated, withdrew, or had an increase/decrease in
attendance level during the year. Additionally, the
University’s fiscal year SCHER1 report included multiple
instances in which error records were not corrected within
the required timeframe.
Cause: Administrative oversight with respect to enrollment reporting
compliance requirements.
Effect or Potential Effect: The University is not in compliance with enrollment reporting
compliance requirements. Failure to promptly report
accurate and timely changes in enrollment status may
adversely impact the repayment status for student loan
borrowers.
Questioned Costs: None.
Context: We noted the following exceptions as a result of our
procedures:
For 3 of 25 students sampled whose status changed
during the year, the University failed to accurately
report all significant data elements under the
Program-Level Record in a timely notification to the
NSLDS website.
For 4 of 5 Error Reports tested, error records identified
in the Error/Acknowledgment files were not corrected
within the required timeframe.
Identification of Repeat Finding: No similar findings noted in the prior year.
Recommendation: We recommend that the University properly follow its policies
and procedures over enrollment reporting to ensure that all
status changes are submitted to the NSLDS website within the
required timeframe and that error records are corrected and
submitted timely, consistent with federal regulations.
Views of Responsible Officials and
Planned Corrective Actions:
The University Registrar will develop a plan to ensure
appropriate cross-training, position backup, and a system of
proper checks and balances to improve quality control and
continuity in executing core functions in the Registrar's
Office. Enrollment reporting is a critical function that will be
prioritized in the implementation of the referenced plan.