Corrective Action Plans

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Name of Responsible Individual: Bonnie Adamson Corrective Action: Going forward, this has been corrected using ?Tasks? in PowerFAIDS, which will identify mid-year transfer students, alerting the financial aid staff to enter the student into the ?NSLDS Mid-Year Transfer? section in PowerFAIDS and tra...
Name of Responsible Individual: Bonnie Adamson Corrective Action: Going forward, this has been corrected using ?Tasks? in PowerFAIDS, which will identify mid-year transfer students, alerting the financial aid staff to enter the student into the ?NSLDS Mid-Year Transfer? section in PowerFAIDS and transmitting the file to NSLDS. Anticipated Completion Date: February 2023
Finding 51386 (2022-003)
Significant Deficiency 2022
Finding 2022-003 Significant Deficiency in Internal Controls over Compliance, Nonmaterial Noncompliance Name of contact person(s): Susan Lee and Jovetta Whitfield Management agrees with this finding. Staff was able to go back and locate the missing documents after the audit review period. The Depart...
Finding 2022-003 Significant Deficiency in Internal Controls over Compliance, Nonmaterial Noncompliance Name of contact person(s): Susan Lee and Jovetta Whitfield Management agrees with this finding. Staff was able to go back and locate the missing documents after the audit review period. The Department will educate staff on the location of historical documents (data of repository location/access prior to 2013 and filing guidelines for adoptive head of household). The agency has transitioned where data is housed and how records are filed. Will conduct training and will establish written guidance in order to maintain the history of our records. Proposed completion date: March 30, 2023
40 files were sampled, and 3 files were found to have late reporting. We agree with the findings and have placed an action plan to ensure this is not a repeated finding. The findings were all unique system related issues. Registrar will conduct an additional QA process to ensure that not only statu...
40 files were sampled, and 3 files were found to have late reporting. We agree with the findings and have placed an action plan to ensure this is not a repeated finding. The findings were all unique system related issues. Registrar will conduct an additional QA process to ensure that not only statuses are reported timely, but any changes to student?s status after reporting has been reviewed for accuracy. Two of the students were students that were in withdrawal status and later graduated. Our system report does (grad only file) not capture students in withdrawal status, therefore, an additional report is required to ensure the Graduated status is captured and reported to National Students Clearinghouse. One of the students was student on a leave of absence that was reported after 60 days. The leave of absence requests is recorded outside of our Student Information System. Registrar will work on enhancing the leave of absence report and ensure they are correctly reported on the enrollment submissions sent to National Student Clearinghouse. Registrar will run an additional report to review any conferrals or leave of absences and submit enrollment update if any discrepancies are found. Implementation of new control:Registrar to run an enrollment status change report and identify any status changes that need to be updated. This QA process will ensure that enrollment status is accurately reported in situations where the system report does not automatically generate the accurate status. Name of contact person responsible for corrective action plan: Greg Ball Anticipated Completion Date: Already implemented.
Department of Education, South Orange County Community College District respectfully submits the following corrective action plan for the year ended June 30, 2022. Audit period: July 1, 2021 ? June 30, 2022 The findings from the schedule of findings and questioned costs are discussed below. The find...
Department of Education, South Orange County Community College District respectfully submits the following corrective action plan for the year ended June 30, 2022. Audit period: July 1, 2021 ? June 30, 2022 The findings from the schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. FINDINGS?FEDERAL AWARD PROGRAMS AUDITS Department of Education 2022 ? 001 Special Tests and Provisions Recommendation: The District should strengthen internal controls to ensure that they are identifying students who withdraw without notification in a timely manner. Additionally, the District should also establish controls for further review of the Return to Title IV (R2T4) calculations to ensure that the data utilized in preparing the calculation is accurate. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: In order to ensure R2T4 calculations are performed within 30 days of the end of the period of enrollment, Saddleback College Financial Aid will review the report that identifies students who withdraw without providing notification to the institution periodically throughout the term. Initially after the freeze date, a second time after the grade posting deadline date for each term, and a third time within 30 days from the day the term ends. Scheduled review dates will also be included on the annual R2T4 Schedule. Further, in order to ensure the data utilized to calculate the R2T4 is accurate, all R2T4 worksheets and supporting documentation will be reviewed by the Senior Financial Aid Specialist or Director, Financial Aid prior to processing the return of funds. In addition, corrected calculations were completed and additional funds were returned, as required.Name(s) of the contact person(s) responsible for corrective action: Anthony Becerra (Saddleback College, Director, Financial Aid) and Christian Alvarado (Saddleback College, Dean, Enrollment Services) Planned completion date for corrective action plan: June 30, 2023 If the Department of Education has questions regarding this plan, please call Richard Kudlik, District Internal Auditor, at (949)582-4647
Student Financial Assistance Cluster Recommendation: We recommend the University review its procedures to ensure the students' academic level is correctly reported to ensure proper awarding. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken...
Student Financial Assistance Cluster Recommendation: We recommend the University review its procedures to ensure the students' academic level is correctly reported to ensure proper awarding. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Financial Aid Director and Associate Director reviewed the student?s file associated with this finding. The error in certifying was associated with a one-time deviation from normal business practices in certifying loans. Financial aid staff involved in certifying loans were reminded, by the Associate Director, of the need to follow established business practices so these types of errors do not occur. Name of the contact person responsible for corrective action: Jeffrey Olson, Director of Financial Aid Planned completion date for corrective action plan: February 20, 2023
View Audit 42899 Questioned Costs: $1
Student Financial Assistance Cluster Recommendation: We recommend the University review the return of Title IV funds requirements and implement procedures to ensure the return of Title IV funds calculations are using the correct number of break days and are accurately completed. Explanation of disag...
Student Financial Assistance Cluster Recommendation: We recommend the University review the return of Title IV funds requirements and implement procedures to ensure the return of Title IV funds calculations are using the correct number of break days and are accurately completed. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The financial aid office reviewed all R2T4 calculations for the 2021-2022 award year, recalculating the ?percent of aid earned? calculation when necessary. Information gleaned from the review of 2021-2022 R2T4 calculations was used to modify the spreadsheet used to process R2T4 calculations for 2022-2023. All 2022-2023 R2T4 calculations made prior to fixing the ?percent of aid earned? calculations were reviewed and adjusted, as needed. The audit tool we used to double-check the 2021-2022 ?percent of earned aid? calculations was added to the 2022-2023 R2T4 tool, as a way to flag calculation inconsistencies for 2022-2023 R2T4 calculations. Financial aid staff involved in processing R2T4 calculations were trained in how to use the revised R2T4 calculation tool. Name of the contact person responsible for corrective action: Jeffrey Olson, Director of Financial Aid Planned completion date for corrective action plan: February 20, 2023
View Audit 42899 Questioned Costs: $1
Student Financial Assistance Cluster Recommendation: We recommend the University review its reporting procedures to ensure that students? statuses are accurately and timely reported to NSLDS and all errors are corrected with the appropriate timeframe as required by regulations. Explanation of disagr...
Student Financial Assistance Cluster Recommendation: We recommend the University review its reporting procedures to ensure that students? statuses are accurately and timely reported to NSLDS and all errors are corrected with the appropriate timeframe as required by regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: First, we will do a full audit of our report schedule to ensure the correct information is pulling into the correct report. Our current schedule shows that regular enrollment reports are submitted to the Clearinghouse every month. In addition, corrections are made within a few days of receiving the error reports. We will confirm with NSC that they are receiving all of our transmissions and corrections. Second, we will also ensure that that multiple staff are thoroughly trained on the process of submitting files and correcting errors. This will provide redundancy to ensure transmissions and corrections are done in the required windows of time. Name of the contact person responsible for corrective action: Cheryl Fisk, Registrar Planned completion date for corrective action plan: June 1, 2023
Student Financial Assistance Cluster Recommendation: We recommend the University evaluate its procedures and policies around reporting disbursements to COD to ensure that student information is reported accurately and timely. Explanation of disagreement with audit finding: There is no disagreement w...
Student Financial Assistance Cluster Recommendation: We recommend the University evaluate its procedures and policies around reporting disbursements to COD to ensure that student information is reported accurately and timely. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Financial aid staff will review procedures related to reporting Pell disbursements to COD, and promptly responding to rejected records, to ensure that student information is reported accurately and timely. Name of the contact person responsible for corrective action: Jeffrey Olson, Director of Financial Aid Planned completion date for corrective action plan: May 31, 2023
Student Financial Assistance Cluster Recommendation: We recommend the University review its reporting procedures to ensure the students' statuses are accurately reported to NSLDS as required by regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit findi...
Student Financial Assistance Cluster Recommendation: We recommend the University review its reporting procedures to ensure the students' statuses are accurately reported to NSLDS as required by regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: First, we will do a full audit of our report schedule to ensure the correct information is pulling into the correct report. Our current schedule shows that regular enrollment reports are submitted to the Clearinghouse every month. In addition, corrections are made within a few days of receiving the error reports. We will confirm with NSC that they are receiving all of our transmissions and corrections. Second, a very complex reporting system was previously set up based on programs and location. That system will be reviewed to determine if the current set up is best way to divide out the enrollment reporting. Corrective adjustments will be made once this thorough review is completed. Name of the contact person responsible for corrective action: Cheryl Fisk, Registrar Planned completion date for corrective action plan: June 1, 2023
2022-003 Student Financial Aid Cluster ? Assistance Listing No. Various Recommendation: We recommend the University update their R2T4 calculation process to eliminate the students that completed 49% of the payment period days in their modular classes. We also recommend the University use the R2T4 fo...
2022-003 Student Financial Aid Cluster ? Assistance Listing No. Various Recommendation: We recommend the University update their R2T4 calculation process to eliminate the students that completed 49% of the payment period days in their modular classes. We also recommend the University use the R2T4 form for all calculations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The Financial Aid team is completing the training modules offered by Federal Student Aid to gain a better understanding of the R2T4 calculation process for programs offered in modules. Our processes will be updated to reflect these changes and ensure that future calculations are accurate and meet federal guidelines. Name(s) of the contact person(s) responsible for corrective action: Ana Borjas, Student Financial Aid Director Planned completion date for corrective action plan: April 30, 2023
2022-002 Student Financial Aid Cluster ? Assistance Listing No. Various Recommendation: We recommend the reporting system to COD be reviewed to ensure the information reported is accurate. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken i...
2022-002 Student Financial Aid Cluster ? Assistance Listing No. Various Recommendation: We recommend the reporting system to COD be reviewed to ensure the information reported is accurate. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The Financial Aid Director is meeting with a PowerFAIDS (reporting system) team member to assist me in identifying the cause for our student records to update, when data has not been modified by a financial aid staff member. Once the issue has been identified, we will document a process to ensure this occurrence does not occur in future quarters. Name(s) of the contact person(s) responsible for corrective action: Ana Borjas, Student Financial Aid Director Planned completion date for corrective action plan: April 30, 2023
Corrective Action Plan for Reference Number 2022-01; Student Financial Assistance Cluster: The University hired a new Director of Financial Aid (the ?Director?) in June 2022. The University has implemented weekly reviews of R2T4s beginning in July 2022 to help eliminate late returns and accuracy iss...
Corrective Action Plan for Reference Number 2022-01; Student Financial Assistance Cluster: The University hired a new Director of Financial Aid (the ?Director?) in June 2022. The University has implemented weekly reviews of R2T4s beginning in July 2022 to help eliminate late returns and accuracy issues regarding the return calculations. In August 2022, the Director of Financial Aid implemented the following corrective actions plan: ? We have created a system that requires two different staff members to review the R2T4 to ensure it is calculated accurately using the correct date of determination and amount of aid awarded/disbursed. This process also ensures that the correct term dates and any breaks are accounted for in the calculation. ? The first staff member must complete the R2T4 within 20 days of the date of determination to allow time for the second staff member to review the calculation. ? A second staff member verifies accurate processing of the R2T4 calculation prior to the funds being returned. Any return required will take place within 30 days of the date of determination to comply with University-established policy that R2T4 is to be completed within 30 days to ensure compliance with the 45-day requirement established by regulations. ? The first staff member will then double-check that return roster to ensure the correct funds and amounts were actually returned at COD. The double check on the return roster must be completed by day 37. ? Additional personnel will be trained to assist with the R2T4 process in the event of turnover and/or absence. ? The Director of Financial Aid will perform monthly quality assurance checks to see that the policies and procedures are followed. The Director of Financial Aid and both employees that are currently processing R2T4 will review the Self-Study Guide: Return of Title IV Funds by October 31, 2022. They will also view the 2022-2023 R2T4 for Clock-Hour Program Learning Track offered by the Department of Education by November 15, 2022. Mid-America Christian University?s Director of Financial Aid, Rita Castleberry, will serve as the responsible party to be sure this corrective action plan is followed as outlined. Rita can be reached at rita.castleberry@macu.edu or 405-703-8247.
View Audit 51931 Questioned Costs: $1
VIEW OF RESPONSIBLE OFFICIALS (CORRECTIVE ACTION PLAN): The School District concurs with the above noted finding. The School District has employed a new Business Manager whose responsibilities include the oversight and preparation of all required financial reports related to PDE federal grant progr...
VIEW OF RESPONSIBLE OFFICIALS (CORRECTIVE ACTION PLAN): The School District concurs with the above noted finding. The School District has employed a new Business Manager whose responsibilities include the oversight and preparation of all required financial reports related to PDE federal grant programs in a timely manner, and to ensure that the information reported to PDE is supported by the underlying documentation contained in the District?s general ledger.
Reference Number: 2022-033 Prior Year Finding: 2021-008 Federal Agency: U.S. Department of Education State Department Name: Delaware Technical Community College Federal Program: COVID-19 ? HEERF Student Aid Portion, COVID-19 ? HEERF Institutional Portion Assistance Listing Number: 84.425E, F Award N...
Reference Number: 2022-033 Prior Year Finding: 2021-008 Federal Agency: U.S. Department of Education State Department Name: Delaware Technical Community College Federal Program: COVID-19 ? HEERF Student Aid Portion, COVID-19 ? HEERF Institutional Portion Assistance Listing Number: 84.425E, F Award Number and Year: P425E204740 (5/24/2020 ? 6/30/2023) P425F204690 (8/18/2020 ? 6/30/2023) Compliance Requirement: Reporting ? Special Reporting Type of Finding: Material Weakness in Internal Control Over Compliance, Material Noncompliance Recommendation: The College should review and enhance internal controls and procedures to ensure that it maintains documentation supporting the Annual Report and the quarterly student aid portion reports and that this documentation is available for audit. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The College?s 2021 Year 2 Annual HEERF-Student Aid report table (Page 3 Table 8a Row 2) was corrected March 24, 2023 and in agreement with Delaware Tech?s student ledger detail (Banner student accounting system extract) when the federal reporting system was open for limited system data entry time. The Year 2 report was corrected and resubmitted as 2022 Year 3 Annual HEERF report filed. Filing is saved for audit review per federal system acceptance communicated. Additional Fiscal Accounting staff have trained to assist the Financial Aid Office with Quarterly HEERF Student Aid Reporting, report posting within 10 days post quarter end, and grant records management for immediate availability. The college continues to review and enhance our HEERF reporting internal controls with reports compiled and confirmed by a team ensuring multiple layers of reconciliation and final system report filing confirmation. Improved data summaries from system extracts with use of website tracking and snapshots at a single point-in-time are in place to support timely reporting and audit verification with the College?s quarterly and cumulative student award disbursement ledger detail. All website update requests will occur via use of the College?s Web Request ticketing system ending with a copy of the site update each quarter. Name(s) of the contact person(s) responsible for corrective action: Carol Rhodes, Assistant Vice President for Finance Planned completion date for corrective action plan: March 2023
Finding 51207 (2022-032)
Significant Deficiency 2022
No Reference Number: 2022-032 Prior Year Finding: No Federal Agency: U.S. Department of Education State Department Name: Delaware Technical Community College Federal Program: Student Financial Assistance Cluster Assistance Listing Number: 84.007, 84.033, 84.063, 84.268 Award Period: July 1, 2021 to ...
No Reference Number: 2022-032 Prior Year Finding: No Federal Agency: U.S. Department of Education State Department Name: Delaware Technical Community College Federal Program: Student Financial Assistance Cluster Assistance Listing Number: 84.007, 84.033, 84.063, 84.268 Award Period: July 1, 2021 to June 30, 2022 Compliance Requirement: Eligibility Type of Finding: Significant Deficiency in Internal Control Over Compliance, Other Matters Recommendation: We recommend that DTCC review procedures and controls pertaining to the eligibility of students for financial aid regarding the SAP 150% credit threshold. We further recommend that DTCC reviews the eligibility of other students enrolled during the 2022 and 2023 academic years and properly adjusts student accounts as necessary. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The financial aid office worked with members of our IT Applications and Web Services department to discover a failure in the script being run within Banner to identify the full student population related to the maximum credits allowed within a program of study. A system patch to the processing script is currently being developed and we anticipate this process to be in good working order April 2023 after testing. In order to remedy the error, the financial aid office audited all Fiscal Year 2022 activity. Of the 13,333 students enrolled Title IV aid eligible programs during the 2021-22 academic year, five students (.0003%) received federal aid erroneously without the opportunity to submit an appeal. The amount of Pell and Direct Loans disbursed for these students totaled $15,725, which reflects .0004% of the total Pell and Direct loan funds disbursed during the 2021-22 academic year by the college. We are currently taking corrective action on each student identified and will be returning all funds disbursed in error to the U.S. Dept. of Education. In addition, we are currently reassessing all Fiscal Year 2023 student records to identify and correct any student accounts not recognized in our reporting. Name(s) of the contact person(s) responsible for corrective action: Brian Keister, Collegewide Director of Financial Aid Brandi Niezgoda, Applications Manager ? IT Applications and Web Services Michael Rasberry, Senior Applications Development Specialist ? IT Applications and Web Services Planned completion date for corrective action plan: April 2023
Finding 51206 (2022-031)
Significant Deficiency 2022
Reference Number: 2022-031 Prior Year Finding: No Federal Agency: U.S. Department of Education State Department Name: Delaware Technical Community College Federal Program: Student Financial Assistance Cluster Assistance Listing Number: 84.007, 84.033, 84.063, 84.268 Award Period: July 1, 2021 to Jun...
Reference Number: 2022-031 Prior Year Finding: No Federal Agency: U.S. Department of Education State Department Name: Delaware Technical Community College Federal Program: Student Financial Assistance Cluster Assistance Listing Number: 84.007, 84.033, 84.063, 84.268 Award Period: July 1, 2021 to June 30, 2022 Compliance Requirement: Special Tests and Provisions: Enrollment Reporting Type of Finding: Significant Deficiency in Internal Control Over Compliance, Other Matters Recommendation: We recommend that DTCC review procedures and controls pertaining to the reporting of enrollment status, particularly when a student?s status changes retroactively, to ensure that enrollment status is accurately reported. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The college will implement the below corrective action plan and quality control measures. These measures include: 1. Having a single Registrar (or Registrar?s Office staff member) responsible for degree reporting. This person will be responsible for coordinating efforts and ensuring degree reporting is done correctly and in compliance. 2. The degree verify report will be completed at the end of each semester and during the middle of each subsequent semester to identify any late degree awards from the previous semester. 3. Monthly audits will run to identify any students who are missed during the two planned submissions. These students will be reported to the appointed Registrar who will manually enter them into the NSCH and NSLDS, if necessary. Name(s) of the contact person(s) responsible for corrective action: Amanda Thompson, Owens Campus Registrar Planned completion date for corrective action plan: March 2023 (immediately)
Finding 51205 (2022-030)
Significant Deficiency 2022
Reference Number: 2022-030 Prior Year Finding: No Federal Agency: U.S. Department of Education State Department Name: Delaware Technical Community College Federal Program: Student Financial Assistance Cluster Assistance Listing Number: 84.007, 84.033, 84.063, 84.268 Award Period: July 1, 2021 to Jun...
Reference Number: 2022-030 Prior Year Finding: No Federal Agency: U.S. Department of Education State Department Name: Delaware Technical Community College Federal Program: Student Financial Assistance Cluster Assistance Listing Number: 84.007, 84.033, 84.063, 84.268 Award Period: July 1, 2021 to June 30, 2022 Compliance Requirement: Special Tests and Provisions: Return of Title IV Funds Type of Finding: Significant Deficiency in Internal Control Over Compliance, Other Matters Recommendation: We recommend that DTCC review its procedures and controls pertaining to the return of Title IV funds to ensure that refunds are properly calculated on a timely basis. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Please note there is no monetary value related to this finding. The above-mentioned finding is a result of DTCC not completing an R2T4 calculation for one student that had their academic record updated after the semester in question had ended through a hardship withdrawal process. Our spring 2022 semester ended on May 14, 2022. On June, 21, 2022, the student was granted a hardship withdrawal for all courses registered and the student record was backdated to update the college?s decision. While there are no changes to a student?s federal aid eligibility in these instances, we are aware a calculation should have been completed to acknowledge the update within the student academic record. In response to the finding, DTCC will extend the time period for when reports are ran that identify adjustments. In addition, the member of the college?s hardship withdrawal committee representing the financial aid office will notify individuals responsible for R2T4 calculations when committee approvals are decided. Name(s) of the contact person(s) responsible for corrective action: Brian Keister, Collegewide Director of Financial Aid Veronica Oney, Financial Aid Officer Planned completion date for corrective action plan: March 2023 (immediately)
The University understands the importance of accurate verification. It was missed by the verification specialist, and not a matter of process. The specialist simply missed the line on the tax document that listed the education credits. This caused the student to receive $200 less Pell funding than t...
The University understands the importance of accurate verification. It was missed by the verification specialist, and not a matter of process. The specialist simply missed the line on the tax document that listed the education credits. This caused the student to receive $200 less Pell funding than the eligibility. The student should have received $200 in additional Pell Grant funds, so the school contacted the student and applied $200 in university funding to offset that loss. On November 21st, Tim Schultz (verification specialist) was instructed about this important process. The Executive Director of Student Finance, Tiffany McCann, will help monitor those verification materials and process, which should reduce the chances of a repeat mistake and ensure compliance.
Name of Responsible Individual: James Slizewski, Registrar & Director of Institutional Research Corrective Action: The Registrar?s Office has discussed both findings with our servicer, National Student Clearinghouse, to determine the best corrective action. We have updated our procedures to ensu...
Name of Responsible Individual: James Slizewski, Registrar & Director of Institutional Research Corrective Action: The Registrar?s Office has discussed both findings with our servicer, National Student Clearinghouse, to determine the best corrective action. We have updated our procedures to ensure a graduation file is submitted in the summer to pick up late graduates and transmit them. We have also updated our procedures to ensure that students reported to our servicer as graduates are submitted to NSLDS. Anticipated Completion Date: June 16, 2023
Name of Responsible Individual: Melissa Walsh, Director of Financial Aid Corrective Action: The University will establish additional internal controls to ensure FSA funds do not disburse within 7 days of the date a student is assigned to NSLDS Transfer Student Monitoring. Specifically, a transmitt...
Name of Responsible Individual: Melissa Walsh, Director of Financial Aid Corrective Action: The University will establish additional internal controls to ensure FSA funds do not disburse within 7 days of the date a student is assigned to NSLDS Transfer Student Monitoring. Specifically, a transmittal rule will be added that will check the date a student was added to Transfer Student Monitoring and will prevent any disbursements that are less than 7 days from the date a student was added. If a manual disbursement is made, then a copy of the student?s NSLDS record will be printed and put in the student?s file as documentation that it was reviewed prior to disbursement. Anticipated Completion Date: June 30, 2023
Finding 2022-011 ? Special Tests and Provisions: Withdrawal Testing (Significant Deficiency and Noncompliance) Information on the Federal Program: U.S. Department of Education, Student Financial Aid Cluster Criteria: 34 CFR Part 668 establishes rules governing the student withdrawal process includin...
Finding 2022-011 ? Special Tests and Provisions: Withdrawal Testing (Significant Deficiency and Noncompliance) Information on the Federal Program: U.S. Department of Education, Student Financial Aid Cluster Criteria: 34 CFR Part 668 establishes rules governing the student withdrawal process including the determination of withdrawal date, calculation of earned Title IV assistance and return of unearned Title IV aid within 45 days. Condition: We selected a sample of 12 students who withdrew and were receiving financial aid. Of the 12 students tested, there were two instances in which the College incorrectly calculated the percentage of aid earned. Management?s View: The issue occurred due to a timing difference of the date drop forms being submitted to Student Services and the effective drop date entered into Banner. In this instance, the drop forms were submitted on a Friday when the College operates on a half-day schedule. The form was entered the following Monday, and the entry should have been backdated to Friday. This caused Financial Aid?s Title IV return calculation to be off by two days. Corrective Action Plan: Management is in process of updating Policies and Procedures to incorporate Financial Aid into the student drop process. Financial Aid will receive emailed copies of student drop forms as they are submitted to Student Services. Financial Aid will review the dates in Banner prior to finalizing Title IV return calculations to ensure that the dates the forms were submitted match the date the drop was recorded as in Banner. This will take effect immediately as the policies are formally updated. Anticipated Completion Date: September 30, 2023
Finding 50692 (2022-001)
Significant Deficiency 2022
Regarding FY2022 Section III Federal Award Findings: 2022-001 ? Special tests and provisions: To assure compliance with GLBA requirements, Centra has conducted a third-party assessment and roadmap for GLBA compliance and has designated an individual responsible for coordinating the information secur...
Regarding FY2022 Section III Federal Award Findings: 2022-001 ? Special tests and provisions: To assure compliance with GLBA requirements, Centra has conducted a third-party assessment and roadmap for GLBA compliance and has designated an individual responsible for coordinating the information security program going forward. Centra will conduct an annual risk assessment that addresses the three required areas noted in 16 CFR 314.4 (b) and will document safeguards for any identified risks.
2022-002 - Material Weakness Specific steps to be taken to correct the situation (including a timetable for performance of the CAP) or reason why corrective action is not necessary (including disagreement with the finding): As noted in the findings under ?Cause?, not going back into the EdExpress sy...
2022-002 - Material Weakness Specific steps to be taken to correct the situation (including a timetable for performance of the CAP) or reason why corrective action is not necessary (including disagreement with the finding): As noted in the findings under ?Cause?, not going back into the EdExpress system to update the disbursement dates in COD was a training error/oversight that has been corrected. Jenzabar Financial Aid, NTMA Training Center?s new SMS, enacts group processing and direct data imports from the DoE, manages funds to and from the COD system. Flexibility to award using federal and institutional methodologies, automates COA calculations etc.. Jenzabar is a Financial Aid System built by financial aid people. It was set up in manner that is meant to be more compliant and more robust streamline process. It has automated the entire financial aid process.
2022-005 - Audit Finding Title: Right to Cancel Notices Not Provided Within Designated Time Frame - NTMA does not agree with this finding. We have been and will continue to mail the EFT notices to parents directly, keeping a copy in the student file. However, what we will do is update the cover lett...
2022-005 - Audit Finding Title: Right to Cancel Notices Not Provided Within Designated Time Frame - NTMA does not agree with this finding. We have been and will continue to mail the EFT notices to parents directly, keeping a copy in the student file. However, what we will do is update the cover letter to include the notice of right to cancel on that form as well although it is clearly outlined on the 2nd page that has all the disbursement, included the Plus Disbursements listed with the right to cancel verbiage immediately thereafter. Statement of Condition as stated by Auditors: In four (4) of four (4) files tested with Parent Plus Loans, the Institution addressed and sent the notification of disbursement and the borrower?s right to cancel to the students, instead of notifying parents directly. Facts as NTMA Sees Them: The notices are 2 pages and ARE addressed and sent to the PARENT; the back-up documentation which was provided to the auditing team. The 2nd page, not a letter, but a notice does have the student?s name, but it also outlines all disbursements right to cancel time frame included the parent disbursement. The title of this finding suggests that NTMA did not send it on time or to the parent. Neither is true and again, supporting documents have been provided to support this fact.
2022-003 - Audit Finding Title: Non-compliance Specific steps to be taken to correct the situation (including a timetable for performance of the CAP) or reason why corrective action is not necessary (including disagreement with the finding): NTMA has recently adopted a new student financial manageme...
2022-003 - Audit Finding Title: Non-compliance Specific steps to be taken to correct the situation (including a timetable for performance of the CAP) or reason why corrective action is not necessary (including disagreement with the finding): NTMA has recently adopted a new student financial management system that will assist in determining correct calculated awards and is a State of the art financial aid packing system. We are retiring Transcripts, a very antiquated system that was not set up to provide the error free outcomes required. Jenzabar Financial Aid, our new SMS, enacts group processing and direct data imports from the DoE, manages funds to and from the COD system. Flexibility to award using federal and institutional methodologies, automates COA calculations etc.. Jenzabar is a Financial Aid System built by financial aid people. It was set up in manner that is meant to be more compliant and more robust streamline process. It has automated the entire financial aid process. In addition, we are also considering the use of a servicer and requiring financial aid staff to take an additional continuing education and they will be attending virtual workshops that the DoE offers each year.
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