Finding 51384 (2022-001)

Significant Deficiency
Requirement
N
Questioned Costs
-
Year
2022
Accepted
2022-12-08

AI Summary

  • Core Issue: The University failed to report the enrollment status of three students accurately and on time to the NSLDS.
  • Impacted Requirements: Compliance with 34 CFR Section 685.309, which mandates timely updates to student enrollment status.
  • Recommended Follow-Up: Enhance internal controls to ensure accurate and timely reporting to NSLDS, including synchronizing reports with degree conferrals.

Finding Text

Federal Program: Student Financial Assistance Cluster Assistance Listing Number: 84.268 Federal Direct Student Loans Program Award Year: September 1, 2021 ? June 30, 2022 Criteria: Per 34 CFR Section 685.309, institutions with direct loan programs must complete and return to the National Student Loan Data System for Students (NSLDS) within 30 days the enrollment reporting roster file provided by NSLDS, unless the school expects to complete the next roster within 60 days, then they must return it within 60 days. The institution must update changes in student status, report the date the enrollment status was effective, enter the new anticipated completion date, and then submit changes electronically to the NSLDS, for the purpose of providing complete and accurate data to lenders regarding enrollment status so they may properly determine when repayment of the loans should begin Condition and Context:During our testwork over 40 students that withdrew or graduated during the period, we identified three students in which the University did not accurately and report timely the enrollment status of each student to NSLDS. Cause and Effect:The University?s control failed in detecting that untimely information was reported to NSLDS. Questioned Costs:None noted.Whether the sampling was a statistically valid sample: The sample was not intended to be, and was not, a statistically valid sample. Repeat Finding: No. Recommendation: We recommend that the University enhance its internal controls to ensure all information submitted to NSLDS is reviewed for accuracy on a timely basis. View of Responsible Officials:University of Massachusetts Global concurs with this finding. The University utilizes the services of the National Student Clearinghouse to report student status data to the NSLDS. There were two students who were reported as withdrawn when they had graduated. This situation occurred when reports were sent to the Clearinghouse after the students had completed all degree requirements and were no longer attending classes, but before the degrees had been conferred. Beginning with the 2022-2023 fiscal year, reports to the Clearinghouse will be synchronized with degree conferrals so that the graduating students will be given the appropriate status. The third student was on a leave of absence that was reported after the mandated deadline. Records of leaves of absence are kept in a separate database outside our student information system. The records of the other students who had taken leaves of absence during the audit period have been reviewed and an additional procedure has been implemented to ensure that all leaves of absence are reported appropriately. Statuses of the affected students discovered in the audit and our subsequent review of all non-sampled files have been updated with the Clearinghouse and NSLDS.

Corrective Action Plan

40 files were sampled, and 3 files were found to have late reporting. We agree with the findings and have placed an action plan to ensure this is not a repeated finding. The findings were all unique system related issues. Registrar will conduct an additional QA process to ensure that not only statuses are reported timely, but any changes to student?s status after reporting has been reviewed for accuracy. Two of the students were students that were in withdrawal status and later graduated. Our system report does (grad only file) not capture students in withdrawal status, therefore, an additional report is required to ensure the Graduated status is captured and reported to National Students Clearinghouse. One of the students was student on a leave of absence that was reported after 60 days. The leave of absence requests is recorded outside of our Student Information System. Registrar will work on enhancing the leave of absence report and ensure they are correctly reported on the enrollment submissions sent to National Student Clearinghouse. Registrar will run an additional report to review any conferrals or leave of absences and submit enrollment update if any discrepancies are found. Implementation of new control:Registrar to run an enrollment status change report and identify any status changes that need to be updated. This QA process will ensure that enrollment status is accurately reported in situations where the system report does not automatically generate the accurate status. Name of contact person responsible for corrective action plan: Greg Ball Anticipated Completion Date: Already implemented.

Categories

Student Financial Aid Reporting Matching / Level of Effort / Earmarking

Other Findings in this Audit

  • 627826 2022-001
    Significant Deficiency

Programs in Audit

ALN Program Name Expenditures
84.268 Federal Direct Student Loans $63.59M
84.063 Federal Pell Grant Program $4.28M
84.425 Education Stabilization Fund $3.03M
84.007 Federal Supplemental Educational Opportunity Grants $358,511
84.365 English Language Acquisition State Grants $287,556
84.379 Teacher Education Assistance for College and Higher Education Grants (teach Grants) $111,542
84.116 Fund for the Improvement of Postsecondary Education $47,358