Finding: 2024-003
Federal Agency Name: U.S. Department of Education
Assistance Listing Number(s): 84.007, 84.033, 84.038, 84.063, and 84.268.
Program Name: Student Financial Assistance Cluster
Finding Summary: 34 CFR 690.83(b)(2) and 34 CFR 685.309 states that Institutions are responsible for ti...
Finding: 2024-003
Federal Agency Name: U.S. Department of Education
Assistance Listing Number(s): 84.007, 84.033, 84.038, 84.063, and 84.268.
Program Name: Student Financial Assistance Cluster
Finding Summary: 34 CFR 690.83(b)(2) and 34 CFR 685.309 states that Institutions are responsible for timely and accurate reporting of a student’s enrollment status and changes in those enrollment statuses, whether they report directly or via a third‐party servicer. When an Institution is made aware of a change in a student’s enrollment status, the Institution has 60 days to update the change in enrollment status via NSLDS. The University pushed through the changes in enrollment status to the Clearinghouse timely and accurately based upon the student’s enrollment status; however, the change in enrollment status was not pushed through all the way to NSLDS resulting in inaccurate and untimely records within NSLDS.
Responsible Individuals: Kella Helyer, Director of Financial Aid and Amy Clark, University Registrar
Corrective Action Plan: There is documentation of the student’s enrollment status in the National Student Clearinghouse (NSC) for each month starting Fall term 2023. The enrollment reporting process functions such that each month, the National Student Loan Data System (NSLDS) sends a file to NSC for the students who have been awarded federal aid. NSC then sends a file back to NSLDS for the students on the list. This return file then updates the NSLDS enrollment reporting section in their system. NSC will not send enrollment for students if they are not on the NSLDS list. To do so would be a FERPA violation. For the student in question, NSLDS did not place their name on the list for reporting enrollment until June 2024. A second call to NSLDS has been placed requesting a response as to why this student was not reported.
Anticipated Completion Date: 12/6/2024