Finding: 2024-003
Name of contact person:
Corrective Action:
Proposed Completion Date:
Finding: 2024-004
Name of contact person:
Corrective Action:
Proposed Completion Date:
Finding: 2024-005
Name of contact person:
Corrective Action:
Proposed Completion Date: New forms implemented 09/01/2024
We hav...
Finding: 2024-003
Name of contact person:
Corrective Action:
Proposed Completion Date:
Finding: 2024-004
Name of contact person:
Corrective Action:
Proposed Completion Date:
Finding: 2024-005
Name of contact person:
Corrective Action:
Proposed Completion Date: New forms implemented 09/01/2024
We have had a lot of turnover with in our Medicaid Unit. We have since implemented a Staff
development Team for conducting one on trainings and group trainings to try and reduce the number
of errors that we encounter. August 28, 2024 a refresher training was conducted on how resources are
to be verified and counted, how to determine if an item is to be counted as a resource or as income. We
have implemented new coversheets, checklists, and documentation outlines to be used as a tool to aid
in reducing error trends.
Resource training was completed 08/28/2024 as a Unit. Forms were being updated through out the
year, but a universal form selection was implemented 09/01/2024 to ty and improve accuracy ratings.
Brittany Majors (Medicaid Manager) and Diane Oakley (Medicaid Supervisor)
As of May 2024 we implemented a new system on how to process SSI Exparte cases. Rather then
having them all assigned under Person SDX User in NCFAST, we divided them out equally by our
caseworkers, in order to have a better tracking system for them.
Brittany Majors (Medicaid Manager) and Diane Oakley (Medicaid Supervisor)
Through out our monthly meetings we have stressed the importance of reviewing all employment
sources listed in ESC, We have been updating Coversheets, Checklist, and Documentation outlines
through out the year. We have encouraged everyone to search all electronic sources to verify living
arrangements are listed correctly on case. This checklist and other forms provided as a tool remind our
caseworkers to verify all vehicles in DMV.
Section III. Federal Award Findings and Questioned Costs
May 23, 2024 Cases were reassigned form Person SDX User to actual caseworkers.
Brittany Majors (Medicaid Manager) and Diane Oakley (Medicaid Supervisor)