Identifying Number: Finding No. 2024-005 – Enrollment Reporting – Student Financial Aid Special Test
Finding: There is no control in place by the College to review information submitted to the NSLDS for student enrollment status changes. There were instances of noncompliance where students with enr...
Identifying Number: Finding No. 2024-005 – Enrollment Reporting – Student Financial Aid Special Test
Finding: There is no control in place by the College to review information submitted to the NSLDS for student enrollment status changes. There were instances of noncompliance where students with enrollment status changes were received by the NSLDS outside of the 60-day requirement.
Corrective Actions Taken or Planned:
Responsible Officials: Traci Holland, Registrar and Nikki Bamonti, Interim Vice President for Enrollment Management
Anticipated Completion Date: March 21, 2025
View of Responsible Individuals:
The occurrence of late submissions is not typical, and the Registrar’s office submitted regular reports to the National Student Clearinghouse (NSC) monthly, which is within the 60-day requirement. Due to staff turnover in the Registrar and Financial Aid offices, there was no documentation available regarding the necessary steps for Financial Aid to confirm the NSC enrollment data within the NSLDS database. The College is committed to ensuring compliance with federal regulations and has implemented the following corrective actions to prevent future delays in submitting and reviewing enrollment and status changes as follows:
• The Registrar’s office will continue to set the submission schedule within the NSC database for all reports in August for the upcoming academic year. They will share the schedule with the Financial Aid Director and will provide updates when/if necessary.
• Degree Verify and Graduates Only reports will continue to be submitted after each degree conferral date: January 15, June 5, September 15.
• The Registrar’s office will continue to submit enrollment and status change reports to NSC every month.
• After submission and error resolution, the Registrar’s office will notify the Financial Aid Director, so the Financial Aid office can conduct the independent review of submissions received by NSLDS from NSC. [See Independent Review below]
• In addition, the Financial Aid office will continue to receive automated, overnight email notifications when students withdraw from coursework that changes their status.Independent Review:
After each enrollment reporting submission, the Registrar’s office will notify the Financial Aid Director. Upon notification, the Financial Aid Director will conduct an independent review of enrollment data received by the National Student Loan Data System (NSLDS). This review will ensure that enrollment status changes, including graduations, withdrawals, and leaves of absence, are accurately reported and processed in a timely manner. The Financial Aid Director will:
• Review the submissions to NSLDS and verify the data for accuracy.
• Identify and resolve discrepancies in reported enrollment statuses.
• Ensure corrections are reported to the Registrar.
• Confirm the accuracy of the submissions and document the review.