Individuals Responsible for Corrective Action Plan
Wanda Spradley, Director, Financial Aid
Susan Kennon, Registrar
Jennifer Sauer, AVP for Finance
Corrective Action Plan:
The finding is related to required enrollment information being reported to National Student Loan
Data System by the registr...
Individuals Responsible for Corrective Action Plan
Wanda Spradley, Director, Financial Aid
Susan Kennon, Registrar
Jennifer Sauer, AVP for Finance
Corrective Action Plan:
The finding is related to required enrollment information being reported to National Student Loan
Data System by the registrar’s office. The errors noted in 2023-001, as well as 2022-001, were primarily related to a lack of internal systems, staff, and expertise in the reporting requirements. A new registrar was hired September 2023, and much work has been done to increase staffing and technology support for the office. The administration is working with the registrar’s office to implement controls to reduce errors and improve timeliness. However, reporting requirements are rigorous, and there will always be challenges. With new systems only recently put in place and the staffing issues continuing in FY23-24, this finding may be noted again next year.
Anticipated Completion Date:
June 30, 2024