Finding 521128 (2024-001)

Condition: There was a lack of supporting documentation retained in a tenant’s files to support eligibility and compliance with rent procedures. Criteria: All tenant files should maintain all necessary documentation and required forms to support eligibility and compliance with rent procedures. Cause: One tenant’s file was purged which included necessary documentation that should have been retained. Two tenant files were missing the required move in/out forms. Effect: There is potential that a tenant’s eligibility cannot be properly supported or that the Projects rent procedures are not being followed appropriately. Questioned Cost Amount: None noted. Context: Three out of twenty-five files tested. Recommendation: We recommend that tenant files retain all necessary forms and documentation to substantiate the tenant’s eligibility. View of Responsible Officers and Planned Corrective Action: See Corrective Action Plan prepared by management.