Management’s comments:
We are in agreement with the finding. The manager, on the original application for 4703-2, had failed to time stamp the original application. There was an updated application attached to it which was used for the move-in. The manager has been reminded to time stamp all applications to ensure and document applicants are processed in proper order according to the waitlist.
In regards to the applicants that had been passed over on the waiting list, the Manager had offered the units, noted as findings, to the respective applicants who were next on the waiting list. However, one applicant was unreachable given the phone number did not work and the letter dispatched to the applicant came back as undeliverable. The other applicant is, currently, in rehab and will not be able to occupy any unit until she has finished her treatment. That applicant will remain on the waiting list and will be contacted when the next unit becomes available.
The manager failed to note the activity on the waiting list as she has been instructed to do. The manager has been trained to note when any applicants on the waiting list have been contacted and not to skip any applicants on the waiting list. The property management software allows us to make these notations.
Auditor’s comments:
Government Auditing Standards requires the auditor to perform limited procedures on Sharon Manor Homes, Inc.’s response to the findings identified in my audit and described in the accompanying schedule of findings, questioned costs, and recommendations. Sharon Manor Homes, Inc’s response was not subjected to the other auditing procedures applied in the audit of the financial statements and, accordingly, I express no opinion on the response.