We are working on processing checklists to be used by all staff. One checklist is for verification where the staff member will record the original value received on the FAFSA and the amount received on documentation. The checklist will stay with the student information. Once any needed correction is returned, staff will review all items on the checklist to ensure that all needed corrections were processed accurately. The second checklist will be for all other documents received for the student file. We will enter the name of the contact, the initial value on the FAFSA and the value received with documentation. Staff will then follow the same process as with verification of reviewing returned corrections for accuracy. A second check will occur as documents are prepared to be scanned in our imaging system.
At this time, we will pull all 2023-2024 documents that have been processed to date and review to ensure all corrections have been processed accurately.