2022-003 NSLDS Enrollment Roster Certification Student Financial Aid Cluster ? Assistance Listing No. 84.268, 84.063, 84.007, 84.033 Auditors? Recommendation: We recommend that the University review their policies and procedures to ensure accurate reporting and responding to Enrollment rosters disbursed to the university. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The institution began National Student Clearinghouse as a third-party servicer to assist in timely and accurate enrollment reporting in 2021. Due to turnover in the enrollment offices, steps were missed in the enrollment reporting process for the audit year. New procedures were created to follow-up on error files received from National Student Clearinghouse. These files will be reviewed by both the registrar?s office and the financial aid office within 10 days of receipt. This ensures multiple individuals know how to review and correct any data discrepancies to mitigate impact from staff turnover. Name(s) of the contact person(s) responsible for corrective action: Rusty Hassell, Chief Enrollment Officer; Stephen Waers, Chief Academic Officer, Rachal Wortham, Director of Financial Aid Quality and Compliance; Natalie Brown-Motes, Registrar Planned completion date for corrective action plan: Implementation complete April 2023