Finding Text
2025-007 HCV Tenant Files – Incomplete Files Condition: Tenant files were lacking required information. Additionally, five files out of a sample of twenty-five could not be located (see related finding 2025-003). Criteria: HUD regulations require PHA’s to maintain complete and accurate tenant files which include tenant applications, executed leases and HAP contracts. Context: Several files were missing information related to applications, leases and in one instance a HAP contract. Effect: The Authority is out of compliance with HUD requirements. Additionally, incomplete files increase the risk of unsupported HAP payments. Recommendation: We recommend the Authority strengthen controls over tenant file management to ensure all required documentation is maintained. Response: See response for finding 2025-006