Finding Text
Finding No. 2023-004: Significant Deficiency - Compliance with monitoring
Grantor: U.S. Department of Agriculture
Pass-through: Texas Department of Agriculture
Grant: Summer Food Service Program
CFDA Number: 10.559
Compliance Requirement: Special Tests and Provisions
Condition:
During the Texas Department of Agriculture (TDA) audit in January 2024, TDA noted that With Helping Hands did not ensure all monitoring forms are accurately and fully completed.
Criteria:
In compliance with Sponsor Monitor's Guide, and Administrative Guidance for Sponsors, the sponsor is responsible for the proper monitoring of centers, performing of reviews, and filling out of any forms.
Cause:
During the monitoring of the centers, the monitor did not fully or accurately complete the monitoring forms required.
Effect:
Failure of the monitor to fully or accurately complete the monitoring forms caused required information to be left unanswered or inaccurately completed.
Recommendation:
TDA recommends With Helping Hands to provide a detailed explanation of the circumstances around the monitored visits; develop and implement processes and procedures to ensure all questions on the monitoring forms are reviewed and answered; and a process to ensure that monitors return reports frequently as the reviews are being conducted.
Views of Responsible Officials and Planned Corrective Actions:
With Helping Hands has implemented policies to ensure all monitoring forms are completed fully and accurately. With Helping Hands has also conducted a review with staff for all monitoring policies and procedures on February 1, 2024 to address these issues. These policies have been provided to all monitors. On February 14, 2024, TDA reviewed the Corrective Action Plan provided by With Helping Hands and has concluded its review.