Finding Text
Finding resolution status: In-Process
Information on universe/Sample size: Observations during substantive testing
Repeat finding: Not a repeat finding
Condition: Vacancies and invoice processing experienced delays during the year.
Criteria: All units should be turned over in a timely manner and all invoices should be paid timely.
Effect: Units were vacant longer than necessary and late fees were assessed on invoices.
Context: Auditor noted during testing that vacancies increased due to several units being vacant for a significant amount of time. Auditor also noted late fees assessed on invoices due to delays in processing invoices.
Cause: Staff turnover.
Recommendation: Management should design and follow policies related to timely completing all management agent tasks regardless of staffing.