COMPLIANCE FINDING 2024-001
Disbursements to or on behalf of Students
September 25, 2024 Criteria: Before an institution disburses title IV, HEA program funds for any award year, the institution must notify a student of the amount of funds that the student or his or her parent can expect to receiv...
COMPLIANCE FINDING 2024-001
Disbursements to or on behalf of Students
September 25, 2024 Criteria: Before an institution disburses title IV, HEA program funds for any award year, the institution must notify a student of the amount of funds that the student or his or her parent can expect to receive under each title IV, HEA program, and how and when those funds will be disbursed. If those funds include Direct Loan program funds, the notice must indicate which funds are from subsidized loans, which are from unsubsidized loans, and which are from PLUS loans (34 CRF 668.165(a)(1). Except in the case of a post-withdrawal disbursement made in accordance with § 668.22(a)(5), if an institution credits a student ledger account with Direct Loan, Federal Perkins Loan, or TEACH Grant program funds, the institution must notify the student or parent of (34 CFR 668.165(a)(2)) –
(i)The anticipated date and amount of the disbursement;
(ii)The student's or parent's right to cancel all or a portion of that loan, loan disbursement, TEACH Grant, or TEACHGrant disbursement and have the loan proceeds or TEACH Grant proceeds returned to the Secretary; and
(iii)The procedures and time by which the student or parent must notify the institution that he or she wishes to cancelthe loan, loan disbursement, TEACH Grant, or TEACH Grant disbursement.
The institution must provide the notice described in paragraph (a)(2) of this section in writing (34 CFR 668.165(a)(3))
(i)No earlier than 30 days before, and no later than 30 days after, crediting the student's ledger account at theinstitution, if the institution obtains affirmative confirmation from the student under paragraph (a)(6)(i) of this section;or
(ii)No earlier than 30 days before, and no later than seven days after, crediting the student's ledger account at theinstitution, if the institution does not obtain affirmative confirmation from the student under paragraph (a)(6)(i) of
Effect:
Noncompliance with certain requirements under 34 CFR 668.165(a).
Corrective Action:
The Office of Financial Assistance has established and implemented procedures that ensure students and parents receive the notifications relating to certain federal loans as required under 34 CFR 668.165(a). Specifically, the notifications will be made via electronic mail and include the anticipated date and amount of the disbursement; the recipients' right to cancel the loan or disbursement; and the procedures and time relating to the recipients' notification of cancellation. These notifications will occur within the required time frame resulting from the type of confirmation received from the student. This procedure will adequately address these requirements.
Contact Person: Ashley Owens